61 IT Support jobs in Kuwait City

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

IT SUPPORT

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Key Responsibilities:

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

Qualifications And Skills

Diploma or Bachelor’s in IT or a related field. 1–2 years experience in technical support or IT helpdesk role. Familiarity with Windows OS, Microsoft Office, and basic networking. Strong communication and customer service skills. Fluency in English and Arabic is a plus.

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Posted :

4 days ago

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Full-Time

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Kuwait Jobs

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IT Help Desk Support Specialist

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IT Help Desk Support Specialist

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KUWAIT JOBS HERE Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

Qualifications And Skills

Diploma or Bachelor’s in IT or a related field. 1–2 years experience in technical support or IT helpdesk role. Familiarity with Windows OS, Microsoft Office, and basic networking. Strong communication and customer service skills. Fluency in English and Arabic is a plus.

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Posted :

1 day ago

Job Type :

Full-Time

Company :

Kuwait Jobs

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Kuwait . Security Systems Technician / PSEP - TS/SCI

Security Systems Technician / PSEP - TS/SCI

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Job Overview

Job Title: Help Desk Technical Tier I Support

Location: Camp Arifjan, Kuwait

Job Responsibilities

The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. This position is part of a pipeline, meaning it's not currently open but may become available in the near future.

1. Perform laptop imaging and deployment.
2. Conduct basic IP and network connectivity troubleshooting.
3. Create and manage user accounts within a Microsoft domain environment.
4. Add and remove computers from the domain.
5. Assign users to appropriate groups and apply necessary permissions.
6. Create and manage Exchange mailboxes.
7. Diagnose and resolve user email-related issues.
8. Troubleshoot and configure printers, including mapping shared printers.
9. Document all support actions and troubleshooting steps for reporting and tracking purposes.

Minimum Qualifications

1. An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
2. Due to the nature of the work and contract requirements, US Citizenship is required.
3. Must have a minimum of seven (7) years of experience with IT systems.
4. Must have a minimum of four (4) years in IT customer support.
5. Must have a minimum of two (2) years experience in a military environment.
6. Must have one (1) of the following required certifications: A+CE, CCNA-Security, CND, Network+CE, SSCP.
7. Able to travel to support mission up to 10%.

Education

Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.

About Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply

We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: . #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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Job Overview Job Title:

Help Desk Technical Tier I Support

Location:

Camp Arifjan, Kuwait

Job Responsibilities The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. This position is part of a pipeline, meaning it's not currently open but may become available in the near future.

Perform laptop imaging and deployment.

Conduct basic IP and network connectivity troubleshooting.

Create and manage user accounts within a Microsoft domain environment.

Add and remove computers from the domain.

Assign users to appropriate groups and apply necessary permissions.

Create and manage Exchange mailboxes.

Diagnose and resolve user email-related issues.

Troubleshoot and configure printers, including mapping shared printers.

Document all support actions and troubleshooting steps for reporting and tracking purposes.

Minimum Qualifications

An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).

Due to the nature of the work and contract requirements, US Citizenship is required.

Must have a minimum of seven (7) years of experience with IT systems.

Must have a minimum of four (4) years in IT customer support.

Must have a minimum of two (2) years experience in a military environment.

Must have one (1) of the following required certifications: A+CE, CCNA-Security, CND, Network+CE, SSCP.

Able to travel to support mission up to 10%.

Education Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.

About Trace Systems Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at:

. #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

#J-18808-Ljbffr

Overview

About Zad: At Zad, we’re on a mission to transform financial services through innovation, agility, and customer focus. As our team grows, we are looking for a dedicated IT Support and System Administrator to play a key role in ensuring seamless IT operations across the organization.

Responsibilities

• Provide day-to-day IT support for all internal systems, software, and devices
• Set up and manage corporate emails and user accounts
• Administer cloud storage systems and internal databases
• Configure, install, and maintain hardware and software across the organization
• Manage IT procurement, including purchasing and tracking IT equipment
• Drive digitization by automating manual processes and recommending digital tools
• Perform regular system and data backups to ensure data integrity and business continuity
• Train staff on IT usage and enforce cybersecurity best practices
• Troubleshoot and resolve hardware, software, and network issues promptly
• Collaborate with vendors, building management, and external IT service providers when needed

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum 3 years of relevant experience in IT support or systems administration
• Strong knowledge of Windows environments, networking, and cloud platforms
• Experience with data backup systems and endpoint protection solutions
• Familiarity with Google Workspace, Microsoft 365, or similar enterprise tools
• Excellent problem-solving skills and attention to detail
• Ability to communicate clearly with both technical and non-technical teams
• Proactive mindset with a passion for efficiency and user experience

Why Join Zad?

• Be part of a fast-growing fintech startup with a dynamic and collaborative culture
• Opportunities to innovate and drive impact through digital transformation
• Work alongside talented professionals who take ownership and push the envelope

Salary

Salary range: 400 KD - 600 KD

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Security Clearance:

Secret (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description

C3EL is seeking a System Administrator Tier II Support to join our team in Kuwait. In this role, you’ll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You’ll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you’ll help maintain seamless operations while ensuring compliance with DoD standards and security requirements. Responsibilities will include, but not be limited to: Provide Tier II system administration support, including troubleshooting escalated issues from Tier I. Monitor system health, performance, and availability, ensuring mission-critical systems remain operational. Implement security patches, configuration changes, and updates to maintain compliance with DoD standards. Manage Active Directory accounts, permissions, and group policies. Perform routine server backups, disaster recovery procedures, and system restores when required. Support the configuration and deployment of servers, storage systems, and enterprise applications. Maintain and enforce best practices across systems and networks. Collaborate with network, security, and help desk teams to resolve complex technical issues. Document system configurations, procedures, and troubleshooting steps for knowledge continuity. Minimum Qualifications

An active, in-scope US Government issued

Secret

clearance with SCI eligibility. Due to the nature of the work and contract requirements,

U.S. Citizenship is required . Must have

one (1)

of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP. Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches. Must have knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS). Must have knowledge with server performance tuning and monitoring tools. Must have knowledge with server configuration and management tools (Microsoft System Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM)). Must have network troubleshooting skills and knowledge of networks. Must have technical documentation skills. Education

Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate’s degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you currently hold an Active US Government Issued Security Clearance? If so, please indicate the clearance level you currently hold. * Do you have one (1) of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP? * Accepted file types: pdf, doc, docx, txt, rtf Please attach a PDF copy of your active certification (Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP) to verify that you meet the baseline requirements for this role. This is an on-site position with no remote possibilities at this time; is this acceptable? * Select. U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select. How would you describe your racial/ethnic background? (mark all that apply) Select. How would you describe your sexual orientation? (mark all that apply) Select. Do you identify as transgender? (select one) Select. Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) Select. Are you a veteran or active member of the United States Armed Forces? (select one) Select. Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in C3EL’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

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Overview

About Zad:

At Zad, we’re on a mission to transform financial services through innovation, agility, and customer focus. As our team grows, we are looking for a dedicated IT Support and System Administrator to play a key role in ensuring seamless IT operations across the organization. Responsibilities

Provide day-to-day IT support for all internal systems, software, and devices Set up and manage corporate emails and user accounts Administer cloud storage systems and internal databases Configure, install, and maintain hardware and software across the organization Manage IT procurement, including purchasing and tracking IT equipment Drive digitization by automating manual processes and recommending digital tools Perform regular system and data backups to ensure data integrity and business continuity Train staff on IT usage and enforce cybersecurity best practices Troubleshoot and resolve hardware, software, and network issues promptly Collaborate with vendors, building management, and external IT service providers when needed Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field Minimum 3 years of relevant experience in IT support or systems administration Strong knowledge of Windows environments, networking, and cloud platforms Experience with data backup systems and endpoint protection solutions Familiarity with Google Workspace, Microsoft 365, or similar enterprise tools Excellent problem-solving skills and attention to detail Ability to communicate clearly with both technical and non-technical teams Proactive mindset with a passion for efficiency and user experience Why Join Zad?

Be part of a fast-growing fintech startup with a dynamic and collaborative culture Opportunities to innovate and drive impact through digital transformation Work alongside talented professionals who take ownership and push the envelope Salary

Salary range: 400 KD - 600 KD

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DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.

This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.

Help Desk Technical Tier I Support personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.

Responsibilities

• Candidate must be prepared to live and work in the country of Kuwait.
• Must be willing and able to work up to 60 hours per week.
• Must be willing and able to work all shifts, including nights and weekends.
• Field trouble calls via the phone and computer trouble ticketing system.
• Perform laptop imaging.
• Perform basic IP troubleshooting.
• Build user accounts on the domain.
• Add and remove computers from a Microsoft domain environment.
• Assign user accounts to appropriate groups and permissions.
• Build exchange mailboxes.
• Troubleshoot user email issues.
• Troubleshoot printers and map shared printers.
• Document trouble calls and computer/network actions for reporting purposes.
• Participate in daily and weekly workplace meetings, as required.
• Abide by all corporate, Government, and local labor laws and regulations.
• Apply performance standards and quality control standards as directed by Standard Operating Procedures.
• Abide by all safety and security rules and regulations.
• Perform other duties related to the job position.
  
  

This Position Requires

• US Citizenship
• US DOD Secret Clearance
• A valid current US Passport
  
  

Required Certifications - Must possess one (1) of the following certifications:

• A+ CE
• CCNA-Security
• Network+ CE
• CND
• SSCP
• Must maintain active certification throughout employment
  
  

Additional Requirements

• An Associate’s degree in Networking is preferred.
• Minimum seven (7) years of professional work experience with IT systems.
• Minimum four (4) years of professional work experience in IT customer support.
• Minimum two (2) years of experience in a military environment.
• In lieu of degree, must possess eleven (11) years of related specialized work experience.
• Effective interpersonal and communication (written and verbal) skills.
  
  

DataPath is an equal opportunity employer committed to building a diverse global workforce that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers. #J-18808-Ljbffr

DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.

This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.

Help Desk Technical Tier I Support

personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.

Responsibilities

Candidate must be prepared to live and work in the country of Kuwait. Must be willing and able to work up to 60 hours per week. Must be willing and able to work all shifts, including nights and weekends. Field trouble calls via the phone and computer trouble ticketing system. Perform laptop imaging. Perform basic IP troubleshooting. Build user accounts on the domain. Add and remove computers from a Microsoft domain environment. Assign user accounts to appropriate groups and permissions. Build exchange mailboxes. Troubleshoot user email issues. Troubleshoot printers and map shared printers. Document trouble calls and computer/network actions for reporting purposes. Participate in daily and weekly workplace meetings, as required. Abide by all corporate, Government, and local labor laws and regulations. Apply performance standards and quality control standards as directed by Standard Operating Procedures. Abide by all safety and security rules and regulations. Perform other duties related to the job position.

This Position Requires

US Citizenship US DOD Secret Clearance A valid current US Passport

Required Certifications - Must possess one (1) of the following certifications:

A+ CE CCNA-Security Network+ CE CND SSCP Must maintain active certification throughout employment

Additional Requirements

An Associate’s degree in Networking is preferred. Minimum seven (7) years of professional work experience with IT systems. Minimum four (4) years of professional work experience in IT customer support. Minimum two (2) years of experience in a military environment. In lieu of degree, must possess eleven (11) years of related specialized work experience. Effective interpersonal and communication (written and verbal) skills.

DataPath is an equal opportunity employer committed to building a diverse global workforce that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers. #J-18808-Ljbffr