Explore numerous IT Support roles in 83 IT Support jobs in Kuwait City
IT Help Desk Support
Kuwait City, Al Kuwayt
AIU
Posted 2 days ago
Job Viewed
Job Description
IT Help Desk Support
American International University –
Kuwait City
Classification:Professional/Technical
Reports to:Director of IT
Job description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
Desktop Support calls - PC's and Peripherals
Domain Access and E-mail registration
Administering Active Directory
PC system installation, setup and configuration
Network maintenance and troubleshooting
Grade Quick support and training
Edline support and training
Administrator’s plus support
IT-Network Maps (including university maps)
Laptop-Projector setup for Presentations
Testing of new application updates
IT orientation of new Staff
Key Application Responsibilities:
Share Point Server
IT Helpdesk System
TAMS – Time Attendance System
Interactive Board Application
Windows Update Server.
Follett Destiny Library Manager Program
ID Card Management Application
Nortel BCM Telephone Exchange Application.
Café Terminal
Textbook Distribution Server
SMS Manager
Symantec Backup Application
NO32 Anti-virus Application
Bell System
CCTV System
Qualifications:
BS degree in computer science or equivalent experience relevant to functional area
Must have training certificate(s) related to IT Help Desk Support
Must have 3 to 5 years of professional experience administering help desk
About American InternationalUniversity
:
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.
For more information about AIUvisit:
American International University –
Kuwait City
Classification:Professional/Technical
Reports to:Director of IT
Job description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
Desktop Support calls - PC's and Peripherals
Domain Access and E-mail registration
Administering Active Directory
PC system installation, setup and configuration
Network maintenance and troubleshooting
Grade Quick support and training
Edline support and training
Administrator’s plus support
IT-Network Maps (including university maps)
Laptop-Projector setup for Presentations
Testing of new application updates
IT orientation of new Staff
Key Application Responsibilities:
Share Point Server
IT Helpdesk System
TAMS – Time Attendance System
Interactive Board Application
Windows Update Server.
Follett Destiny Library Manager Program
ID Card Management Application
Nortel BCM Telephone Exchange Application.
Café Terminal
Textbook Distribution Server
SMS Manager
Symantec Backup Application
NO32 Anti-virus Application
Bell System
CCTV System
Qualifications:
BS degree in computer science or equivalent experience relevant to functional area
Must have training certificate(s) related to IT Help Desk Support
Must have 3 to 5 years of professional experience administering help desk
About American InternationalUniversity
:
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.
For more information about AIUvisit:
This advertiser has chosen not to accept applicants from your region.
0
IT Help Desk Support
Kuwait City, Al Kuwayt
Urban Ridge Supplies
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the
IT Help Desk Support
role at
Urban Ridge Supplies Join to apply for the
IT Help Desk Support
role at
Urban Ridge Supplies Get AI-powered advice on this job and more exclusive features. American International University – Kuwait City
Classification: Professional/Technical
Reports to: Director of IT
Job Description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff
Key Application Responsibilities:
Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System
Qualifications:
BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk
About American International University :
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.
For more information about AIU visit: Id: XXtea93bOFnWgAiWNf+iE0Yc4WK1fd3TjAGzdimJo+kx7g3CyyBhvxDk8CAHJenzzd6xwqKVlsZieh0mfiFbkCmNuR5NMnWu+dzijXecsftAIQa7Ji1nEf4jTfwMF4gy12+QNQdnMxxlIURZwsc= Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Wholesale Building Materials Referrals increase your chances of interviewing at Urban Ridge Supplies by 2x Get notified about new Information Technology Help Desk Support jobs in
Kuwait . IT Support Executive Needed From Kuwait Only
IT System Administrator & Technical Support Specialist
Help Desk Technical Tier I Support (52723)
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#J-18808-Ljbffr
IT Help Desk Support
role at
Urban Ridge Supplies Join to apply for the
IT Help Desk Support
role at
Urban Ridge Supplies Get AI-powered advice on this job and more exclusive features. American International University – Kuwait City
Classification: Professional/Technical
Reports to: Director of IT
Job Description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff
Key Application Responsibilities:
Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System
Qualifications:
BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk
About American International University :
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.
For more information about AIU visit: Id: XXtea93bOFnWgAiWNf+iE0Yc4WK1fd3TjAGzdimJo+kx7g3CyyBhvxDk8CAHJenzzd6xwqKVlsZieh0mfiFbkCmNuR5NMnWu+dzijXecsftAIQa7Ji1nEf4jTfwMF4gy12+QNQdnMxxlIURZwsc= Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Wholesale Building Materials Referrals increase your chances of interviewing at Urban Ridge Supplies by 2x Get notified about new Information Technology Help Desk Support jobs in
Kuwait . IT Support Executive Needed From Kuwait Only
IT System Administrator & Technical Support Specialist
Help Desk Technical Tier I Support (52723)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
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1
Implementation & Technical Support
Kuwait City, Al Kuwayt
Talina.ai
Posted 6 days ago
Job Viewed
Job Description
The Technical Support Specialist position at IDS Fintech involves maintaining and supporting the clients of the enterprise financial software solution. The role requires proficiency in SQL database management and focuses on providing comprehensive support for a financial system that handles financial transactions. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field Minimum of 2 years and a maximum of 4 years of experience in ERP and/or financial sector and related fields At least 2 years of experience in an equivalent job position and project management Knowledge of web servers, networking basics, Windows Server, SQL Server, and Crystal Reports Only for Kuwait residents
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This advertiser has chosen not to accept applicants from your region.
2
Help Desk Technical Tier I Support (52723)
Kuwait City, Al Kuwayt
HealthCare Dynamics Gen. Trading Company W.L.L
Posted 4 days ago
Job Viewed
Job Description
Level: Experienced
Job Location: Kuwait, Camp AJ
Position Type: Full Time, 60 Hours Per Week
Education Level: Advanced Certifications
Travel Percentage: Limited
Job Shift: All
Job Category: Network Service Support
Overview
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.
This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.
Help Desk Technical Tier I Support personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.
Responsibilities
Job Location: Kuwait, Camp AJ
Position Type: Full Time, 60 Hours Per Week
Education Level: Advanced Certifications
Travel Percentage: Limited
Job Shift: All
Job Category: Network Service Support
Overview
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.
This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.
Help Desk Technical Tier I Support personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.
Responsibilities
- Candidate must be prepared to live and work in the country of Kuwait.
- Must be willing and able to work up to 60 hours per week.
- Must be willing and able to work all shifts, including nights and weekends.
- Field trouble calls via the phone and computer trouble ticketing system.
- Perform laptop imaging.
- Perform basic IP troubleshooting.
- Build user accounts on the domain.
- Add and remove computers from a Microsoft domain environment.
- Assign user accounts to appropriate groups and permissions.
- Build exchange mailboxes.
- Troubleshoot user email issues.
- Troubleshoot printers and map shared printers.
- Document trouble calls and computer/network actions for reporting purposes.
- Participate in daily and weekly workplace meetings, as required.
- Abide by all corporate, Government, and local labor laws and regulations.
- Apply performance standards and quality control standards as directed by Standard Operating Procedures.
- Abide by all safety and security rules and regulations.
- Perform other duties related to the job position.
- US Citizenship
- US DOD Secret Clearance
- A valid current US Passport
- A+ CE
- CCNA-Security
- Network+ CE
- CND
- SSCP
- Must maintain active certification throughout employment
- An Associate’s degree in Networking is preferred.
- Minimum seven (7) years of professional work experience with IT systems.
- Minimum four (4) years of professional work experience in IT customer support.
- Minimum two (2) years of experience in a military environment.
- In lieu of degree, must possess eleven (11) years of related specialized work experience.
- Effective interpersonal and communication (written and verbal) skills.
This advertiser has chosen not to accept applicants from your region.
3
Help Desk Technical Tier I Support (52723)
Kuwait City, Al Kuwayt
HealthCare Dynamics Gen. Trading Company W.L.L
Posted 4 days ago
Job Viewed
Job Description
Level:
Experienced
Job Location:
Kuwait, Camp AJ
Position Type:
Full Time, 60 Hours Per Week
Education Level:
Advanced Certifications
Travel Percentage:
Limited
Job Shift:
All
Job Category:
Network Service Support
Overview
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.
This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.
Help Desk Technical Tier I Support
personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.
Responsibilities
Candidate must be prepared to live and work in the country of Kuwait. Must be willing and able to work up to 60 hours per week. Must be willing and able to work all shifts, including nights and weekends. Field trouble calls via the phone and computer trouble ticketing system. Perform laptop imaging. Perform basic IP troubleshooting. Build user accounts on the domain. Add and remove computers from a Microsoft domain environment. Assign user accounts to appropriate groups and permissions. Build exchange mailboxes. Troubleshoot user email issues. Troubleshoot printers and map shared printers. Document trouble calls and computer/network actions for reporting purposes. Participate in daily and weekly workplace meetings, as required. Abide by all corporate, Government, and local labor laws and regulations. Apply performance standards and quality control standards as directed by Standard Operating Procedures. Abide by all safety and security rules and regulations. Perform other duties related to the job position.
This Position Requires
US Citizenship US DOD Secret Clearance A valid current US Passport
Required Certifications - Must possess one (1) of the following certifications:
A+ CE CCNA-Security Network+ CE CND SSCP Must maintain active certification throughout employment
Additional Requirements
An Associate’s degree in Networking is preferred. Minimum seven (7) years of professional work experience with IT systems. Minimum four (4) years of professional work experience in IT customer support. Minimum two (2) years of experience in a military environment. In lieu of degree, must possess eleven (11) years of related specialized work experience. Effective interpersonal and communication (written and verbal) skills.
DataPath is an equal opportunity employer committed to building a diverse global workforce that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers. #J-18808-Ljbffr
Experienced
Job Location:
Kuwait, Camp AJ
Position Type:
Full Time, 60 Hours Per Week
Education Level:
Advanced Certifications
Travel Percentage:
Limited
Job Shift:
All
Job Category:
Network Service Support
Overview
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.
This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.
Help Desk Technical Tier I Support
personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.
Responsibilities
Candidate must be prepared to live and work in the country of Kuwait. Must be willing and able to work up to 60 hours per week. Must be willing and able to work all shifts, including nights and weekends. Field trouble calls via the phone and computer trouble ticketing system. Perform laptop imaging. Perform basic IP troubleshooting. Build user accounts on the domain. Add and remove computers from a Microsoft domain environment. Assign user accounts to appropriate groups and permissions. Build exchange mailboxes. Troubleshoot user email issues. Troubleshoot printers and map shared printers. Document trouble calls and computer/network actions for reporting purposes. Participate in daily and weekly workplace meetings, as required. Abide by all corporate, Government, and local labor laws and regulations. Apply performance standards and quality control standards as directed by Standard Operating Procedures. Abide by all safety and security rules and regulations. Perform other duties related to the job position.
This Position Requires
US Citizenship US DOD Secret Clearance A valid current US Passport
Required Certifications - Must possess one (1) of the following certifications:
A+ CE CCNA-Security Network+ CE CND SSCP Must maintain active certification throughout employment
Additional Requirements
An Associate’s degree in Networking is preferred. Minimum seven (7) years of professional work experience with IT systems. Minimum four (4) years of professional work experience in IT customer support. Minimum two (2) years of experience in a military environment. In lieu of degree, must possess eleven (11) years of related specialized work experience. Effective interpersonal and communication (written and verbal) skills.
DataPath is an equal opportunity employer committed to building a diverse global workforce that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
SAP Support
Kuwait City, Al Kuwayt
Easa Husain Al-Yousifi & Sons co.
Posted today
Job Viewed
Job Description
The SAP Support role in the Retail & Wholesale sector focuses on providing expert assistance and solutions for SAP PS (Project Systems) and SAP PP (Production Planning) modules. This position is crucial for ensuring that the SAP systems operate efficiently and effectively, enabling the organization to meet its operational goals. The ideal candidate will possess a deep understanding of SAP functionalities, particularly in the context of retail and wholesale operations, and will be responsible for troubleshooting issues, implementing enhancements, and providing training to users. Responsibilities: Provide first-line support for SAP PS and SAP PP modules, addressing user queries and system issues. Analyze business processes and identify areas for improvement within the SAP framework. Collaborate with cross-functional teams to implement SAP enhancements and upgrades. Conduct training sessions for end-users to ensure effective utilization of SAP systems. Document system configurations and maintain accurate records of support activities. Monitor system performance and troubleshoot any technical issues that arise. Assist in the integration of SAP with other business systems and applications. Participate in project planning and execution related to SAP implementations. Stay updated on SAP best practices and industry trends to provide informed recommendations. Support data migration activities during system upgrades or new implementations. Preferred Candidate: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively in a team-oriented environment. Detail-oriented with a focus on accuracy and quality. Proactive approach to identifying and resolving issues. Experience in retail and wholesale industry processes. Adaptability to changing business needs and technologies. Strong organizational and time management skills. Ability to manage multiple tasks and projects simultaneously. Commitment to continuous learning and professional development. Skills Proficiency in SAP PS and SAP PP modules. Strong understanding of retail and wholesale business processes. Experience with SAP troubleshooting and support. Knowledge of data migration techniques and tools. Familiarity with SAP integration with other systems. Excellent training and presentation skills. Ability to document processes and create user manuals. Strong project management skills.
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This advertiser has chosen not to accept applicants from your region.
5
Customer Support
Kuwait City, Al Kuwayt
Ww
Posted today
Job Viewed
Job Description
**:
- Job dissipation**
Build long-lasting relationships with customers.
Keep a comprehensive record of all calls and/or conversations in the organization’s call center.
Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
Move complex issues or complaints to supervisors
Willing to work during extended odd hours and/or during holiday periods.
**-Requirements**:
Fluent in Arabic and English language
Must possess good communication skills, especially for listening.
Must have good interpersonal skills to enable an easy flow with customers at all times.
Must be able to multi-task and manage time properly and effectively.
Must be able to adapt to different situations and individuals
Ability to prioritize in the face of multiple tasks or assignments
Ability to work as part of a team if need be
Ability to work with little or no supervision
Transferable visa 18
- Job dissipation**
Build long-lasting relationships with customers.
Keep a comprehensive record of all calls and/or conversations in the organization’s call center.
Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
Move complex issues or complaints to supervisors
Willing to work during extended odd hours and/or during holiday periods.
**-Requirements**:
Fluent in Arabic and English language
Must possess good communication skills, especially for listening.
Must have good interpersonal skills to enable an easy flow with customers at all times.
Must be able to multi-task and manage time properly and effectively.
Must be able to adapt to different situations and individuals
Ability to prioritize in the face of multiple tasks or assignments
Ability to work as part of a team if need be
Ability to work with little or no supervision
Transferable visa 18
This advertiser has chosen not to accept applicants from your region.
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About the latest It support Jobs in Kuwait City !
6
IT Support
Kuwait City, Al Kuwayt
Alabdulrazzaq Group
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Maintaining an IT-Asset, Database and track changes.
- 1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Windows Cloud Server 2016, desktop/laptops, printers, Restaurant POS, Google Workspace, CCTV and TCP/IP and general networks.
- Basic Active Directory knowledge, Web Server IIS, DHCP, Backup and Rollback, File and Storage Services.
- Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner.
- Log all calls in the Help Desk System.
- Provide stats for the weekly Service Desk report on call trends.
- Focus on teamwork, service excellence and ownership for resolving customer issues in a timely manner.
- Visit Outlets and Warehouses if necessary.
- Train the users about new software updates and POS updates.
- Flexibility to work a variety of shifts with mínimal notice.
**Qualifications**:
- Bachelor's Degree, preferably in information technology.
- IT Experience with basic understanding of ERP & POS systems is preferred.
- Must have working knowledge of Microsoft Products, iOS and other Open Source Software and products.
- Proficiency with various operating systems like Microsoft, iOS and Linux.
- Experience with basic understanding of office 365, Adobe Creative Cloud.
- Ability to diagnose and resolve all technical issues as mentioned.
- Demonstrated strong customer service skills are mandatory.
- Proficient in English and Arabic
**Job Types**: Full-time, Permanent
**Salary**: KD350.000 - KD400.000 per month
**Job Types**: Full-time, Permanent
**Salary**: KD350.000 - KD400.000 per month
Application Question(s):
- Are you ready to join
- Do you have Food and Beverage Experience
- Maintaining an IT-Asset, Database and track changes.
- 1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Windows Cloud Server 2016, desktop/laptops, printers, Restaurant POS, Google Workspace, CCTV and TCP/IP and general networks.
- Basic Active Directory knowledge, Web Server IIS, DHCP, Backup and Rollback, File and Storage Services.
- Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner.
- Log all calls in the Help Desk System.
- Provide stats for the weekly Service Desk report on call trends.
- Focus on teamwork, service excellence and ownership for resolving customer issues in a timely manner.
- Visit Outlets and Warehouses if necessary.
- Train the users about new software updates and POS updates.
- Flexibility to work a variety of shifts with mínimal notice.
**Qualifications**:
- Bachelor's Degree, preferably in information technology.
- IT Experience with basic understanding of ERP & POS systems is preferred.
- Must have working knowledge of Microsoft Products, iOS and other Open Source Software and products.
- Proficiency with various operating systems like Microsoft, iOS and Linux.
- Experience with basic understanding of office 365, Adobe Creative Cloud.
- Ability to diagnose and resolve all technical issues as mentioned.
- Demonstrated strong customer service skills are mandatory.
- Proficient in English and Arabic
**Job Types**: Full-time, Permanent
**Salary**: KD350.000 - KD400.000 per month
**Job Types**: Full-time, Permanent
**Salary**: KD350.000 - KD400.000 per month
Application Question(s):
- Are you ready to join
- Do you have Food and Beverage Experience
This advertiser has chosen not to accept applicants from your region.
7
IT Support
Kuwait City, Al Kuwayt
International Group Of Aamina
Posted today
Job Viewed
Job Description
**Job Title: IT Support Specialist**
**Location**: Sabahan, Kuwait
**Company**: Paper Product Manufacturing Company
**Job Type**: Full-time
**Salary**: 350-400 KD per month
**Work Hours**: 9 hours/day
**Key Responsibilities**:
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Install, configure, and maintain computer systems and networks.
- Monitor and maintain IT infrastructure, ensuring smooth operation and mínimal downtime.
- Respond to and resolve user issues in a timely and efficient manner.
- Manage software updates, patches, and backups.
- Ensure security and privacy of networks and computer systems.
- Maintain an inventory of IT assets and manage procurement of new equipment as needed.
- Assist with the setup and support of office equipment such as printers and scanners.
- Collaborate with other departments to understand IT needs and provide appropriate solutions.
**Qualifications**:
- Bachelor's or Diploma in IT-related field.
- Minimum of 3 years of IT support experience in Kuwait.
- Strong knowledge of IT systems, networks, and troubleshooting techniques.
- Excellent problem-solving skills and attention to detail.
- Good communication skills and ability to work well in a team.
- Visa 18 Normal only.
- Ready to join immediately.
Pay: KD350.000 - KD400.000 per month
**Education**:
- Bachelor's (required)
**Experience**:
- IT Support: 3 years (required)
**Language**:
- English (required)
**Location**: Sabahan, Kuwait
**Company**: Paper Product Manufacturing Company
**Job Type**: Full-time
**Salary**: 350-400 KD per month
**Work Hours**: 9 hours/day
**Key Responsibilities**:
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Install, configure, and maintain computer systems and networks.
- Monitor and maintain IT infrastructure, ensuring smooth operation and mínimal downtime.
- Respond to and resolve user issues in a timely and efficient manner.
- Manage software updates, patches, and backups.
- Ensure security and privacy of networks and computer systems.
- Maintain an inventory of IT assets and manage procurement of new equipment as needed.
- Assist with the setup and support of office equipment such as printers and scanners.
- Collaborate with other departments to understand IT needs and provide appropriate solutions.
**Qualifications**:
- Bachelor's or Diploma in IT-related field.
- Minimum of 3 years of IT support experience in Kuwait.
- Strong knowledge of IT systems, networks, and troubleshooting techniques.
- Excellent problem-solving skills and attention to detail.
- Good communication skills and ability to work well in a team.
- Visa 18 Normal only.
- Ready to join immediately.
Pay: KD350.000 - KD400.000 per month
**Education**:
- Bachelor's (required)
**Experience**:
- IT Support: 3 years (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
8
IT Technical Support Officer
Hawalli, Hawalli
Confidential Company
Posted 22 days ago
Job Viewed
Job Description
Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication), Bachelor of Science(Computers, Technology), Any Graduation Nationality Any Arab National, Any Nationality Male Vacancy 1 Vacancy Job Description Provide first-line technical support to users via phone, email, or onsite visit ensuring timely resolution of issues. Diagnose hardware and software problems, implementing effective solutions to restore functionality. Maintain accurate records of support requests and resolutions in the ticketing system for future reference. Collaborate with IT teams to escalate complex issues, ensuring minimal disruption to business operations. Conduct regular system updates and maintenance checks to enhance performance and security. Monitor system performance and troubleshoot network issues, proactively identifying potential risks. Assist in the setup and configuration of new hardware and software for employees, ensuring seamless onboarding. Implement and enforce IT policies and procedures to maintain data security and compliance. Stay updated with the latest technology trends and tools to provide innovative solutions for users. Desired Candidate Profile Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Minimum of 3-5 years of experience in a technical support role in a fast-paced environment. Fluency in English is required; additional languages such as Arabic is a plus. Strong knowledge of networking concepts, including TCP/IP, DNS, and VPNs. Exceptional communication skills, with the ability to explain technical concepts to non-technical users. Strong analytical and problem-solving skills, with a methodical approach to diagnosing issues. Ability to work independently and in a team, demonstrating flexibility and adaptability in a dynamic workplace. Demonstrated commitment to continuous learning and professional development in the IT field. Employment Type Full Time
Company Industry Medical Medical Devices Department / Functional Area System Administration Network Administration Security (IT Software) Keywords IT Technical Support IT Support Specialist Troubleshooting Software Configuration Networking Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for IT Technical Support Officer Jobs also searched #J-18808-Ljbffr
Company Industry Medical Medical Devices Department / Functional Area System Administration Network Administration Security (IT Software) Keywords IT Technical Support IT Support Specialist Troubleshooting Software Configuration Networking Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for IT Technical Support Officer Jobs also searched #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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