2 Agility jobs in Kuwait City

The SPMO Manager is the Group’s central steward of strategy-execution. Reporting to the DCEO / Chief Strategy & Information Officer, the role converts the Group’s long-term vision into a prioritized, funded, and well-governed project portfolio; enforces a group-wide project-management framework; tracks benefits realization and performance KPIs; and provides timely, insight-driven recommendations that keep executives, departments, and country teams on course. By leading a multidisciplinary SPMO team and collaborating closely with Finance, Information Capital, Operations, and other divisions, the SPMO Manager ensures every initiative—digital-transformation, brand roll- out, process excellence, or cost-optimization—lands on time, on budget, and with measurable business impact across all six GCC markets. Key Responsibilities Strategic Planning and Alignment • Partner with CSIO and Executive leadership to translate long-term vision into an executable road-map, cascading OKRs/KPIs and maintaining a single source of truth for targets. • Facilitate annual and mid-year strategy cycles, leading environmental scans (PESTLE, competitor, trend), executive workshops, and update the strategic roadmap and plans accordingly. • Chair quarterly strategy review meetings with executives, consolidating progress reports, highlighting variances, and recommending corrective actions. Enterprise Project Portfolio Management & Benefits Realization • Maintain the Group-wide project-management framework (stage-gates, templates, governance standards) in alignment with PMI/Agile best practice. • Run portfolio-prioritization workshops, score initiatives on effort, impact, risk, and strategic fit, and present funding recommendations to the Executive Committee. • Oversee the master schedule, resource-capacity plan, and alignment to baseline budgets for all transformation and growth projects. • Monitor project-portfolio CAPEX/OPEX in partnership with FP&A, tracking spend versus approved budgets, flagging forecast variances early, and providing actionable insights to the CSIO and Finance leadership for timely corrective decisions. • Maintain value registers for each initiative; compare planned vs. realized revenue uplift, cost optimization, and NPV, ensuring benefit-realization reviews are completed Performance Management & Business Insights • Oversee Balanced-Scorecard and OKR execution across the Group, validating KPI data integrity and alignment with strategic targets. • Lead the monthly Senior Management Review (SMR) meeting by presenting consolidated Group performance dashboards, spotlighting variances and strategic risks, and securing clear corrective-action owners, deadlines, follow-up checkpoints, and log actions in the portfolio register. Page 2 of 3 Human Capital Last Revised: 25th May 2025 • Direct the Strategy & Performance Management team to deliver automated Power BI dashboards and concise executive packs, and reconcile project benefits with Finance and Operations. Governance, Risk and Change Management • Enforce project- and business-governance standards, maintain the strategic-risk register, lead quarterly portfolio-risk workshops, and embed mitigation plans in project charters. • Monitor compliance with Delegation of Authority, audit actions, and regulatory requirements across all projects. • Integrate Prosci/ADKAR change-management plans into every program (developed by project teams, approved by SPMO), track user-adoption KPIs, and feed lessons learned to the PM framework. Operational Excellence and Process Governance • Guide the Process Specialist and relevant stakeholders in mapping, optimizing, and documenting key cross-functional processes; apply Lean/Six-Sigma techniques to minimize waste, improve cycle time, and strengthen controls. • Ensure version-controlled policies, procedures, and authority matrices are integrated with the Quality Management System and embedded in ERP workflows. Cross-Functional Collaboration and Stakeholder Engagement • Act as liaison between executives and senior management to align priorities, resolve resource conflicts, and sustain clear communication. • Engage with key stakeholders, including executives and project leaders, to understand project needs, gather feedback, and secure buy-in for major initiatives. • Coordinate ERP, data-warehouse, analytics, and other technology initiatives with the Information Capital team, synchronizing milestones, resources, and budgets. Team Leadership and Capability Building • Prepare and control the SPMO Department budget; negotiate and manage contracts and statements of work with related vendors and consultants. • Lead, mentor, and develop a high-performing team within the SPMO, building capabilities in project management, strategic planning, and performance management. • Foster a culture of continuous improvement and innovation, providing professional- development pathways that empower team members. Skills • PMO & Transformation Leadership: Minimum 10–15 years in enterprise PMO, strategy-execution, or transformation roles, including 3+ years heading a departmental or Company PMO. Proven delivery of high-value, cross-functional program in hospitality, F&B, retail, consumer services, or similarly complex, consumer-focused multi-unit organizations. • Strategic Planning and Execution: Hands-on experience leading annual strategy cycles, PESTLE/Competitive scans, and KPI/OKRs cascades. • Benefits, Budget & Performance Oversight – Demonstrated ability to manage portfolio CAPEX/OPEX tracking, benefits realization (revenue uplift, cost optimization, NPV), and executive-level performance reporting. • Governance, Risk & Change Management: Proven success embedding governance frameworks, maintaining strategic-risk registers, and integrating Prosci/ADKAR (or equivalent) change-management plans into programs. • Regional Exposure: Experience steering initiatives across multiple countries— ideally within the GCC—navigating diverse regulatory, cultural, and labor contexts. Qualifications & Certifications • Education: Bachelor’s in Business Administration, Engineering, IT, or related field (MBA, MSc Project Management or equivalent preferred). • Project & Portfolio Credentials: PMP and/or PgMP (required); PRINCE2 Practitioner, PfMP, or MoP (portfolio management) desirable. • Agile / Lean: Certified Scrum Master, SAFe, or Lean Six Sigma Green/Black Belt advantageous. • Change & Performance – Prosci/ADKAR, Balanced-Scorecard Professional, or similar certificates valued. Personal Skill • Strategic and Analytical Thinking: Ability to think strategically, apply data-driven analysis, and translate complex data into actionable business insights. • Leadership and Team Development: Strong leadership skills to mentor and guide team members, fostering collaboration and professional growth. • Financial & Commercial Acumen: Understands business-case economics, CAPEX/OPEX control, and vendor/SOW negotiation. • Influencing & Stakeholder Management: Communicates with credibility at Board/C-suite level and brokers alignment across divisions and countries. • Adaptable and Collaborative: Flexible and capable of thriving in a fast-paced, dynamic environment, with strong interpersonal skills to work effectively across departments. • Governance Discipline: Upholds risk, compliance, and delegation-of-authority standards with rigor and diplomacy. • Organizational and Time-Management Skills: Exceptional ability to manage time, prioritize tasks, and oversee multiple projects simultaneously. • Digital Fluency: proficient in Power BI, Advanced Excel, MS Project/Project for the Web, and PPM dashboards.

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