Application Support Specialist

Sabah Al salem, Mubarak Al Kabir HealthCare Dynamics Gen. Trading Company W.L.L

Posted 1 day ago

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Job Description

We are seeking a proactive and detail-oriented Application Support Specialist to provide technical support and training for healthcare software applications. This role involves managing system integrations, performing system upgrades and testing, collaborating with vendors, and analyzing user needs to enhance application performance. You will play a key role in supporting digital transformation projects and ensuring the seamless operation of healthcare systems

Key Responsibilities:

  • Provide technical support and training to end-users on healthcare software applications.
  • Responsible for gathering requirements, performing system testing, upgrades and patch deployments, conducting testing, preparing documentation, and liaising with vendors for all assigned applications
  • Actively participate in or lead projects related to the procurement, implementation, and integration of new healthcare systems and digital solutions.
  • Manage integration between Healthcare Applications
  • Collaborate with IT and vendors to troubleshoot and resolve software issues.
  • Develop and maintain documentation related to application processes and configurations.
  • Analyze user requirements and propose application enhancements.
  • Monitor application performance and recommend improvements.
  • Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.

Other Responsibilities:

  • Provide on-call support for applications, ensuring timely resolution of critical issues outside of regular business hours and minimizing system downtime.
  • Create and maintain detailed documentation of issues, resolutions, and processes improving team knowledge and efficiency.
  • Contribute to the development and standardization of internal IT policies and procedures.
  • Participate in team meetings and collaborative initiatives to promote knowledge sharing and continuous improvement.
  • Communicate project progress and challenges to stakeholders, seeking feedback and addressing concerns promptly

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience with relevant software applications (e.g., ERP, SAP, HIS systems).
  • Bilingual (English & Arabic)
  • Knowledge of database management and basic scripting is a plus.

Performance Competencies & Skills

  • Knowledge of Medical terminology
  • Knowledge of trends and innovations in the area of health IT.
  • Strong communication and interpersonal skills
  • Strong organizational skills, with great attention to detail
  • Ability to solve problems and inefficiencies via process improvement
  • Strong analytical skills related to information gathering and interpreting
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Systems Support Specialist

Kuwait City, Al Kuwayt V2X, Inc.

Posted 7 days ago

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Job Description

Join to apply for the Systems Support Specialist role at V2X Inc .

Overview

This position is physically located in Kuwait in support of LOGCAP. Applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all computer users. Responsibilities include diagnosing issues, guiding users through solutions, escalating complex problems, and maintaining various hardware and software systems.

Responsibilities
  • Provide Help Desk support for network and communication systems issues.
  • Use work order system to track user requests.
  • Serve as a point of contact for user inquiries and problem management.
  • Install updates and maintain all supported equipment and systems.
  • Disassemble, inspect, repair, and test hardware components.
  • Evaluate and recommend solutions to users within 3 working days.
  • Support analysis, design, testing, and implementation of systems and networks.
Qualifications
  • High School Diploma; College degree or equivalent experience preferred.
  • U.S. Citizen with a valid Secret clearance.
  • Certifications such as Security+, Microsoft 365, or Server+ required.
  • Minimum 3 years related experience.
  • Strong communication and troubleshooting skills.
  • Knowledge of IA concepts, PowerShell scripting is a plus.
  • Training in Cyber Awareness and Security Fundamentals.
  • Ability to work in harsh environmental conditions and physical requirements as specified.
Additional Information

We are committed to diversity and equal opportunity employment.

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Systems Support Specialist

Kuwait City, Al Kuwayt V2X, Inc.

Posted 5 days ago

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Job Description

Join to apply for the

Systems Support Specialist

role at

V2X Inc .

Overview This position is physically located in Kuwait in support of LOGCAP. Applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all computer users. Responsibilities include diagnosing issues, guiding users through solutions, escalating complex problems, and maintaining various hardware and software systems.

Responsibilities

Provide Help Desk support for network and communication systems issues.

Use work order system to track user requests.

Serve as a point of contact for user inquiries and problem management.

Install updates and maintain all supported equipment and systems.

Disassemble, inspect, repair, and test hardware components.

Evaluate and recommend solutions to users within 3 working days.

Support analysis, design, testing, and implementation of systems and networks.

Qualifications

High School Diploma; College degree or equivalent experience preferred.

U.S. Citizen with a valid Secret clearance.

Certifications such as Security+, Microsoft 365, or Server+ required.

Minimum 3 years related experience.

Strong communication and troubleshooting skills.

Knowledge of IA concepts, PowerShell scripting is a plus.

Training in Cyber Awareness and Security Fundamentals.

Ability to work in harsh environmental conditions and physical requirements as specified.

Additional Information We are committed to diversity and equal opportunity employment.

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Guest Support Specialist

Kuwait City, Al Kuwayt Marriott International, Inc

Posted today

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Job Description

**Job Number** 23094978

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.

No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.
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CSS Administrative Support Specialist

Kuwait City, Al Kuwayt ITA International

Posted 2 days ago

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Job Description

Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking an CSS Administrative Support Specialist to join the team in Kuwait.

*Please note this position is contingent upon position vacancy.*

Responsibilities Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor shall:- Perform Commanders Support Staff functions, maintain duty status changes and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentation.

- Maintain files of personnel records, office files, official travel orders, and personnel action requests.

- Forecast, review, and process evaluation reports and decorations. Conductadministrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems.

- Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required.

Qualifications Candidates must have:- Three (3) years of experience in preparing and processing administrative support actions relating to unit programs.

- Three (3) years of experience managing a commander’s support staff office.

- Proficiency in the use of Microsoft Office.

- A valid state and Government Driver’s License.

- Must possess a DoD approved

SECRET

security clearance to perform duties under this task order.

All employees must successfully pass all medical screening as required per

CENTCOM deployment standards.

Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:

Pending criminal or civil charges (including divorce/child custody proceedings)

Felony arrest record

Alcohol related arrest in the last five years

Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)

Any type of involvement in hate crimes

History of violence

Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit and Compensation Transparency ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

Medical, dental and vision plans

Life Insurance

Short Term Disability insurance (where applicable)

Voluntary ancillary benefit options

401k retirement benefits with employer matching contributions

Application and Employment at ITA International ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

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Field Support Specialist (FSS)

Kuwait City, Al Kuwayt Transcend Inc

Posted 9 days ago

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Job Description

Field Support Specialist (FSS) will be responsible for providing resources to support installation, configuration, sustainment, testing and integration of networking and computing equipment in the customer’s infrastructure and computing environment. The FSS will provide installation technical support in troubleshooting and correcting problems associated with classified and unclassified networks and computers as directed by the customer. The FSS will provide in-depth knowledge of configuration, upgrade, installation, testing and troubleshooting of computing equipment in classified and unclassified enterprise environments. The FSS will attend weekly Peer Reviews and status update meetings. As instructed by the customer, the FSS will be required to travel when necessary and directed to any customer’s site location in Southwest Asia, Europe and Africa. All travel will be approved by the customer. Experience, Skills and Background required:

Field Support Specialist is desired to have Associate’s Degree in Computer Science, Engineering, Mathematics, or other directly related subject required but Bachelor’s degree preferred; 2 years of additional experience can be substituted for a degree. The FSS will meet the following qualifications: knowledge of the customer network architecture, topology, and protocols; network design principles and concepts; RRAS, DNS, ISDN, E1, TCP/IP and other network protocols; remote access technology concepts; network systems design, development, testing, installation, operations, management, and maintenance concepts and methods; network security principles and methods; network management tools Firewall NG and Provider-1; COTS network products and components to include network operating systems, routers, switches, firewalls, pair gain modems, and intrusion detection systems; desktop and server operating systems to include Windows 7, Active Directory; knowledge of CITRIX Metaframe XPe, SMS 2003, Symantec and Veritas products; making and running cables; knowledge of INMARSAT, satellite communications and pair gain modems; working knowledge of mobile phones such as Iridium and Thuraya; in-depth knowledge of PC hardware and COTS/GOTS packages; new and emerging network technologies and standards and/or industry trends; acquisition management policies and procedures; contract principles, including the responsibilities of each party to a contract; analysis and evaluation methods; oral and written communication techniques; workplace collaboration sufficient to plan and carry out difficult and complex network assignments and develop new methods, approaches, and procedures; provide advice and guidance on a wide range and variety of complex network issues; interpret network policies, standards, and guidelines; conduct analyses and recommend resolution of complex network issues; advise on the design, development, and integration of network systems consistent with existing or planned network infrastructures; advise on and implement network security; evaluate and recommend adoption of new or enhanced approaches for delivering network services; monitor network performance and perform network diagnostics; troubleshoot network problems; plan for, test and install network software and hardware components, upgrades and fixes; develop requirements for the acquisition of network hardware, software and services; identify and define technical requirements applied to the design, development, implementation, management, and support of systems and networks; evaluate and advise on alternate approaches; evaluate and test software and hardware products; evaluate proposals for the acquisition of network products or services; prepare and present studies, reports and briefings; represent the organization in interactions with other organizations; provide technical leadership on group projects. The individual also must meet the following qualifications: Meet DoD 8570.01-M IAT I and CE requirements Microsoft Certification A+ Certification Security+ Certification ITILv3 Foundations Certification preferred Ability to perform standard imaging tasks for computer workstations Ability to troubleshoot office automation software issues Ability to troubleshoot office automation hardware issues Special Requirements:

Maintain a Secret (SSBI) clearance Able to meet overseas medical and dental deployment qualifications Pass random drug testing(s) Travel 20-25% of the time under possible hostile conditions Pre-deployment training Able to lift and carry at least 40 lbs Designated as emergency essential personnel Carry and respond to pagers and/or cell phones Able to follow instruction to complete certain tasks with assistance, i.e. satellite standup

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General Support Specialist (AYS Runner), PRE OPENING

Kuwait City, Al Kuwayt Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number** 25096846
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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About the latest It support specialist Jobs in Kuwait City !

IT Help Desk Support

Kuwait City, Al Kuwayt AIU

Posted 2 days ago

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Job Description

IT Help Desk Support

American International University –

Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

Desktop Support calls - PC's and Peripherals

Domain Access and E-mail registration

Administering Active Directory

PC system installation, setup and configuration

Network maintenance and troubleshooting

Grade Quick support and training

Edline support and training

Administrator’s plus support

IT-Network Maps (including university maps)

Laptop-Projector setup for Presentations

Testing of new application updates

IT orientation of new Staff

Key Application Responsibilities:

Share Point Server

IT Helpdesk System

TAMS – Time Attendance System

Interactive Board Application

Windows Update Server.

Follett Destiny Library Manager Program

ID Card Management Application

Nortel BCM Telephone Exchange Application.

Café Terminal

Textbook Distribution Server

SMS Manager

Symantec Backup Application

NO32 Anti-virus Application

Bell System

CCTV System

Qualifications:

BS degree in computer science or equivalent experience relevant to functional area

Must have training certificate(s) related to IT Help Desk Support

Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity

:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

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IT Help Desk Support

Kuwait City, Al Kuwayt Urban Ridge Supplies

Posted 4 days ago

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Job Description

Join to apply for the

IT Help Desk Support

role at

Urban Ridge Supplies Join to apply for the

IT Help Desk Support

role at

Urban Ridge Supplies Get AI-powered advice on this job and more exclusive features. American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff

Key Application Responsibilities:

Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System

Qualifications:

BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk

About American International University :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIU visit: Id: XXtea93bOFnWgAiWNf+iE0Yc4WK1fd3TjAGzdimJo+kx7g3CyyBhvxDk8CAHJenzzd6xwqKVlsZieh0mfiFbkCmNuR5NMnWu+dzijXecsftAIQa7Ji1nEf4jTfwMF4gy12+QNQdnMxxlIURZwsc= Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Wholesale Building Materials Referrals increase your chances of interviewing at Urban Ridge Supplies by 2x Get notified about new Information Technology Help Desk Support jobs in

Kuwait . IT Support Executive Needed From Kuwait Only

IT System Administrator & Technical Support Specialist

Help Desk Technical Tier I Support (52723)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Help Desk Technical Tier I Support (52723)

Kuwait City, Al Kuwayt HealthCare Dynamics Gen. Trading Company W.L.L

Posted 4 days ago

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Job Description

Level: Experienced

Job Location: Kuwait, Camp AJ

Position Type: Full Time, 60 Hours Per Week

Education Level: Advanced Certifications

Travel Percentage: Limited

Job Shift: All

Job Category: Network Service Support

Overview

DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.

This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.

Help Desk Technical Tier I Support personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.

Responsibilities

  • Candidate must be prepared to live and work in the country of Kuwait.
  • Must be willing and able to work up to 60 hours per week.
  • Must be willing and able to work all shifts, including nights and weekends.
  • Field trouble calls via the phone and computer trouble ticketing system.
  • Perform laptop imaging.
  • Perform basic IP troubleshooting.
  • Build user accounts on the domain.
  • Add and remove computers from a Microsoft domain environment.
  • Assign user accounts to appropriate groups and permissions.
  • Build exchange mailboxes.
  • Troubleshoot user email issues.
  • Troubleshoot printers and map shared printers.
  • Document trouble calls and computer/network actions for reporting purposes.
  • Participate in daily and weekly workplace meetings, as required.
  • Abide by all corporate, Government, and local labor laws and regulations.
  • Apply performance standards and quality control standards as directed by Standard Operating Procedures.
  • Abide by all safety and security rules and regulations.
  • Perform other duties related to the job position.

This Position Requires

  • US Citizenship
  • US DOD Secret Clearance
  • A valid current US Passport

Required Certifications - Must possess one (1) of the following certifications:

  • A+ CE
  • CCNA-Security
  • Network+ CE
  • CND
  • SSCP
  • Must maintain active certification throughout employment

Additional Requirements

  • An Associate’s degree in Networking is preferred.
  • Minimum seven (7) years of professional work experience with IT systems.
  • Minimum four (4) years of professional work experience in IT customer support.
  • Minimum two (2) years of experience in a military environment.
  • In lieu of degree, must possess eleven (11) years of related specialized work experience.
  • Effective interpersonal and communication (written and verbal) skills.

DataPath is an equal opportunity employer committed to building a diverse global workforce that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers. #J-18808-Ljbffr
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