120 IT Support jobs in Kuwait

IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals


• Domain Access and E-mail registration


• Administering Active Directory


• PC system installation, setup and configuration


• Network maintenance and troubleshooting


• Grade Quick support and training


• Edline support and training


• Administrator’s plus support


• IT-Network Maps (including university maps)


• Laptop-Projector setup for Presentations


• Testing of new application updates


• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server


• IT Helpdesk System


• TAMS – Time Attendance System


• Interactive Board Application


• Windows Update Server.


• Follett Destiny Library Manager Program


• ID Card Management Application


• Nortel BCM Telephone Exchange Application.


• Café Terminal


• Textbook Distribution Server


• SMS Manager


• Symantec Backup Application


• NO32 Anti-virus Application


• Bell System


• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area


2. Must have training certificate(s) related to IT Help Desk Support


3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

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American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

• BS degree in computer science or equivalent experience relevant to functional area
• Training certificate(s) related to IT Help Desk Support
• 3 to 5 years of professional experience administering help desk

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The college serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration, with instruction in English.

For more information about AIU visit:

• Not Applicable

• Full-time

• Information Technology

• Higher Education

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IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server.
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application.
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area
2. Must have training certificate(s) related to IT Help Desk Support
3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

Join to apply for the IT Help Desk Support Specialist role at KUWAIT JOBS HERE

Join to apply for the IT Help Desk Support Specialist role at KUWAIT JOBS HERE

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

• Diploma or Bachelor’s in IT or a related field.
• 1–2 years experience in technical support or IT helpdesk role.
• Familiarity with Windows OS, Microsoft Office, and basic networking.
• Strong communication and customer service skills.
• Fluency in English and Arabic is a plus.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Advertising Services

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