24 Outlet Manager Italian Restaurant Jumeirah Messilah Beach jobs in Kuwait City

VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

Support the Account Managers in opening new accounts in system (Account Verification).

End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.

Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.

Adding/cancelling services for B2B customers.

Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).

Contact the customer for any unclear requests or unauthorized sender.

Contact the customer to collect the pending items with SDT.

Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.

Provide customers with contract details, copy of their Offer by coordinating with Archiving team.

Provide account summary report when needed to customer or KAM (after investigation if required by customer).

Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.

Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.

Create users for corporate customers to have access on self-care portal after checking the authority of the customer.

Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.

Handle MNP complaint for B2B corporates for CPR.

Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.

Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.

Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.

Handle any future media contacts type like live chat, etc.

Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.

Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.

Coordinate with KAM and finance on the B2B verification Process.

Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.

Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.

Remove promotions and pending OCC of promotions upon management approval.

Respond to all sales requirements and support other departments by responding to all their email/calls.

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications:

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

2-3 years of experience based on progression ladder in a similar or related function.

Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).

Strong customer orientation.

Good communication, planning and organisational skills.

Fluency in written and verbal English and Arabic.

Note:

You will be required to attach the following:

Resume / CV

Passport-size photograph

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Position Title: Restaurant Manager (4 vacancies)

Employment Type: Full Time

Salary: 900 KWD all-inclusive depending on experience and qualifications

Job Location: Kuwait

About the Client:

A well-known restaurant group of unique concepts continuously expanding in GCC, headquartered in KuwaitCity,Kuwait

Job Description:

• Recruit, train, and motivate staff to ensure optimal performance and adherence to company standards.
• Manage daily restaurant operations, ensuring high-quality food preparation and presentation in line with brand specifications
• Monitor and control inventory, review wastage sheets, and manage budgets to meet financial objectives
• Address customer inquiries and complaints promptly, ensuring a positive dining experience

Skills

Qualifications:

• Bachelor’s degree in hospitality, Food & Beverage, or related field with 5 years’ F&B experience, including 2 years in management
• 5+ years' F&B experience, specializing in Italian, American, and Pan-Asian cuisines (Cantonese/Chinese, Thai/Vietnamese)
• Background in premium brands (South Africa/Eastern Europe, non-hotel); skilled in MS Office, POS, and financial basics

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Restaurant Manager - Malayalee Preferred (Ar Rumaythiyah)

We are seeking a talented and experienced Restaurant Manager to join our team in Ar Rumaythiyah. As a Malayalee preferred establishment, we are looking for a candidate who is fluent in English and has a strong understanding of Malayalee culture and cuisine.

In this role, you will be responsible for overseeing all aspects of the restaurant's operations, including managing staff, ensuring high quality service and food standards, and maintaining a positive customer experience. You must have at least 3 years of experience as a Restaurant Manager and be able to work well under pressure.

This is a contract position with a salary of 1600. Accommodation is not provided, but we do offer free visa and ticket for the right candidate. If you have what it takes to lead our restaurant to success, please apply now. We look forward to hearing from you!

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Restaurant Manager



We are seeking a highly experienced and motivated Restaurant Manager to join our team in Bayan, Kenya. As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring the highest level of customer satisfaction and profitability.

Key Responsibilities:
- Manage all aspects of the restaurant, including staffing, inventory, budgeting, and customer service
- Train and supervise staff to maintain high-quality service standards and ensure smooth operations
- Monitor inventory levels and place orders as needed to ensure availability of ingredients and supplies
- Oversee food preparation and presentation to maintain consistency and quality standards
- Handle customer complaints and resolve any issues in a timely and professional manner
- Develop and implement marketing strategies to attract new customers and retain existing ones
- Monitor financial performance of the restaurant, analyze data, and make recommendations for improvement
- Ensure compliance with health and safety regulations at all times

Requirements:
- At least 3 years of experience as a Restaurant Manager in a similar setting
- Proven track record of successfully managing budgets, inventory, staff, and customer satisfaction
- Strong leadership skills with the ability to motivate and train a diverse team
- Excellent communication skills with fluency in English (Swahili is a plus)
- Knowledge of food safety regulations and best practices in the hospitality industry
- Ability to work flexible hours including evenings, weekends, and holidays as needed

Salary:
We offer a competitive salary of 1300$ per month plus performance-based bonuses.

Location:
This is a contract job based in Bayan. Visa sponsorship is available for qualified candidates.

If you have a passion for hospitality and possess the required experience, we would love to hear from you! Please submit your application today.

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• Oversee daily restaurant operations, ensuring that all standards of service and food quality are met consistently.
• Implement and uphold health and safety regulations, ensuring the restaurant complies with local laws and industry standards.
• Monitor customer feedback and satisfaction, addressing concerns promptly to maintain high service standards.
• Coordinate with suppliers to ensure timely delivery of high-quality ingredients while negotiating favorable contracts.
• Oversee inventory management, minimizing waste and ensuring that stock levels meet operational requirements.

Desired Candidate Profile

• Bachelor's degree in Hospitality Management or a related field, providing a strong foundation in restaurant operations.
• Minimum of 3-5 years of experience in restaurant management, showcasing a proven track record of success in a fast-paced environment.
• Fluency in English is required, with additional language skills being a valuable asset in diverse customer settings.
• Strong technical skills in point-of-sale systems and inventory management software, ensuring efficient operations.
• Exceptional leadership abilities, inspiring staff and creating a positive atmosphere that encourages teamwork.
• Excellent communication and interpersonal skills, fostering strong relationships with staff, customers, and vendors.
• Detail-oriented, with strong organizational skills to manage multiple tasks effectively and efficiently.
• A proactive problem-solver, able to think on their feet and adapt to changing circumstances in a dynamic environment.

Employment Type

Full Time

Company Industry

• Restaurants
• Catering
• Food Services

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Fine Dining Service

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Job Description: Recruit, train, and motivate staff to ensure optimal performance and adherence to company standards. Manage daily restaurant operations, ensuring high-quality food preparation and presentation in line with brand specifications Monitor and control inventory, review wastage sheets, and manage budgets to meet financial objectives Address customer inquiries and complaints promptly, ensuring a positive dining experience Skills Position Title: Restaurant Manager Employment Type: Full Time Salary:

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Restaurant Manager

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Restaurant Manager

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KUWAIT JOBS HERE Description

We are looking for a restaurant manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager

Job Id :100169284

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Description

We are looking for a restaurant manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities maintain the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you'll hire qualified Cooks and Wait Staff, set work schedules, oversee food preparation and make sure we comply with health and safety restaurant regulations.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (eg discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations

Requirements

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like OpenTable and PeachWorks Strong leadership, motivational and people skills and Acute financial management skills. Proven customer service experience as a manager

Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.

Basic Details

Qualification

Posted :

19 days ago

Job Type :

Full-Time

Company :

Four Seasons Hotel

Posted By:

Emilia Diego

Contact Info

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Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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Restaurant Manager - Malayalee Preferred (Ar Rumaythiyah)

We are seeking a talented and experienced Restaurant Manager to join our team in Ar Rumaythiyah. As a Malayalee preferred establishment, we are looking for a candidate who is fluent in English and has a strong understanding of Malayalee culture and cuisine.

In this role, you will be responsible for overseeing all aspects of the restaurant's operations, including managing staff, ensuring high quality service and food standards, and maintaining a positive customer experience. You must have at least 3 years of experience as a Restaurant Manager and be able to work well under pressure.

This is a contract position with a salary of 1600. Accommodation is not provided, but we do offer free visa and ticket for the right candidate. If you have what it takes to lead our restaurant to success, please apply now. We look forward to hearing from you! This job has no reviews yet. You can be the first! Restaurant Manager Jobs in Ar Rumaythiyah: The most in-demand professions in Ar Rumaythiyah: MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience Users also frequently search in these cities: More professions from the category Restaurants - Cafes - Hotels: Subscribe to our telegram channel @layboard_in

#J-18808-Ljbffr