48 Staff Management jobs in Kuwait City

VAC9650 - Senior Specialist, B2B Performance Management

Field: Marketing Contract Type: Full Time - Permanent Location: Closing Date: 31-Jul-2025 The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Purpose

Responsible for tracking, analysing and presenting B2B performance against targets and competition across business segments. Ability to discern patterns or trends from organized information for highlighting actionable outcomes. The role involves data modelling to analyse movement of business numbers and generating incites for management decision making. The analysis will involve tracking key elements linked to customer, revenue, cost optimization and margin growth. Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns. Access market opportunities maintain and develop models for data reporting, participate in projects and ad-hoc analyses. Key Accountabilties & Responsiblities

Prepare daily, weekly and monthly trend analysis of B2B KPI’s Analyze financial data and create financial models for decision support Report on financial performance and prepare for regular leadership reviews Ability to reconcile systems and reports and create KPI’s to match the business needs. Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements Work closely with the accounting team to ensure accurate financial reporting Evaluate financial performance by comparing and analyzing actual results with plans and forecasts Monitor Product profitability Guide the cost analysis process by establishing and enforcing policies and procedures Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards Increase productivity by developing automated reporting/forecasting tools Maintain a strong financial analysis foundation creating forecasts and models Identify trends in financial performance and provide recommendations for improvement Review business activity and identify recommendations for B2Bmanagement, sales and customer operations. Working with the analytical functions (Finance/Marketing/Sales/BI ) inside the business to understand requirement and proactively develop tools to support analysis and decision-making Ability to reconcile reports from different systems and identifying the gap.Provide ad hoc analyses, presentations, and recommendations according to the top management’s needs. Take responsibility for self-improvement by staying informed about the developments and trends in the industry. Other duties as assigned by direct or other superiors. Maintain a good understanding of Ooredoo Kuwait products and service level requirements Qualifications

University degree (preferably from Statistics, Data Science , Finance, Management, or IT) Requirements

At least 3-4 years of work experience in a professional services environment: management consulting, performance tracking, reporting, market research. Good analytical skills Proficient is use of Office Ability to plan, co-ordinate and prioritize activities Excellent communication and presentation skills Fluent in spoken and written English and Arabic Numerate with clear understanding of delivering on financial results Possess a strong performance- and results orientation Able to apply high level analytical and creative problem-solving skills Advanced skills in Microsoft Office tools (Excel and PowerPoint) Good financial and analytical skills Note: you will be required to attach the following: #J-18808-Ljbffr

**The Company:
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

**The Role:
**Implement and Design performance management, compensation and rewards strategies to maintain a performance-based organization to meet current and future business needs and are consistent with the organization’s desired internal balance and external market position as well as applicable policies and procedures. Ensure all HR Information Systems are enhanced, updated and aligned with the Company processes to provide better internal customer services.**

**Key Responsibilties:
- Lead and monitor the Performance Management cycle.
- Manage the administration of calculation & provide quarterly feedback and required reports to major stockholders.
- Develop communication plans for the mid-year review and year-end review.
- Ensure objectives, KPI’s, and scorecards are properly set and cascaded.
- Complete mid-year review as per agreed plan.
- Complete year-end review as per agreed plan.
- Finalize rating distributions as per Company forced distribution.
- Support HR Leadership in the HR budget planning and management.
- Administer the salary plan cycle and Bonus Scheme and provide analyses for needed data.
- Oversee the communication of bonus and status change letters.
- Recommend improvements for performance management.
- Manage projects focused on the improvement HR and Performance Management systems.
- Ensure the accuracy and timeliness of HR reports.
- Ensure the completeness of the data entered into the system.
- Automate HR processes and procedures.
- Recommend the appropriate controls for system users as per job responsibilities.
- Collect and evaluate benchmarking survey results to ensure that Ooredoo’s long and short term compensation programs are current and competitive; provide recommendation accordingly.
- Update compensation and benefits processes and procedures to ensure fair and equitable pay rates among Ooredoo employees and in preparing job offers for new hires.
- Review & recommend Job Offers compensation for the new hires.
- Process Annual Air Ticket Payment for eligible employees.
- Create and organize periodical reward ceremonies to recognize outstanding employees.
- Recommend the design and development of appropriate employee reward and recognition programs.
- Provide the HR Committee with accurate employee information to assist them with the selection process.
- Design, generate and update reports for the Business such as, but not limited to:

- HR Employee Details
- Employee Costing Reports
- Employee Position and Salary Progression Report.
- Employees’ Rating Distribution.
- Performance Management Status Report.Design and Update the PMR related processes.
- Review Employee benefits and compensation and update them accordingly to be aligned with the market.

**Qualifications:
- **Bachelor’s degree in Human Resources or equivalent and relevant work experience.**

**Job specific technical Skills:
- At least 4-6 years of Performance Management and Rewards/Human Resources and Administration Services.
- Excellent understanding of computer/data systems (internal Ooredoo Telecom system knowledge is a plus), policies and procedures.
- High Knowledge of Human Resources practices.
- Knowledge of applicable laws, regulations, rules, statutes and codes
- Ability to demonstrate high standards of customer service and accountability for program results
- Excellent command of both written and verbal English
- Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
- Confidentiality.
- Requires well developed planning and organizational skills and the ability to perform well under pressure.
- Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
- Listens to others and responds appropriately.
- Displays high standards of ethical conduct.
- Exhibits honesty and integrity.
- Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.
- Committed to quality service
- Displays a high level of initiative, effort

JOB PURPOSE:

Trainees will undergo a 6-month development program divided into three phases.

Phase One (1 months):

• Introduction and department orientation
• Develop basic future role capabilities
• Create a wider understanding on the banking and financial industry.

Phase Two (3 months):

• Get to know the business
• Apply future role capabilities
• Internal and external department orientation
• Critical learning experiences

Phase Three (2 months):

• Ownership and accountability
• Build a competent level of future role capabilities
• Basic leadership training

KEY ACCOUNTABILITIES:

Generic Accountability

• Gains knowledge and experience required to be competent in their future suitable roles under direction of experienced personnel by performing the following duties.
• Receives training and performs duties in several departments that are customized to the development plan.
• Learns line and staff functions, operations, management viewpoints and Bank policies and practices that affect each phase of business.
• Monitors performance progress with management and key trainers.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree, majoring in Banking, Finance, Accounting, Economics and Business (or any degree of interest to FAB)
• Minimum 0-1 years’ experience in a similar role with a proven track record
• Strong written, verbal, analytical and presentation skills
• Ability to interact effectively with a wide range of staff throughout the company
• Position requires proficiency in Word, Excel, and PowerPoint and added preference to Access

#J-18808-Ljbffr

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: About Us

About the Role

Product development professionals assist in executing the roadmap tasks agreed by all stakeholders. This includes evaluation, coordination, implementation, and launching new products while maintaining their health in the market. He/she also manages products' revenue and usage in line with company strategy and objectives. The product development professional also contributes to assisting and coaching teammates with daily tasks and overall portfolio management.

Responsibilities:

1. Manage & monitor current mass product life cycle (sales, usage & revenue) with ongoing reports.
2. Develop or enhance new product/services that increase revenue.
3. Manage lifecycle of product or service and coordinate with consumer and B2B for positioning and stimulation.
4. Coordinate with pricing to build the business case and the price scheme of the Device Services that will be offered to Zain customers.
5. Coordinate with Marcom to build the proper campaign that will build awareness and stimulate revenue of the product or service that will be offered to Zain customers.
6. Monitor competitors' services and provide reports on a regular basis.
7. Be aware of market trends and technologies, as well as competition implications in the market.
8. Monitor market prices and ensure our prices are always competitive.
9. Create special promotions with our partners (marketing collaborations with investment).
10. Own and implement the overall products roadmap. Follow up on projects with MARCOM, CCRD, IT, Networks, Sales, and Customer Care. Ensure proper implementation.
11. Negotiate with procurement to gather the best price for our customers.
12. Ad-Hoc projects that consist of operational or analytical follow-ups not directly linked to the employee's scope of work or responsibilities.
13. Introduce new revenue streams with new product categories related to Zain services and offerings.

What We Need From You

Skills:

1. Advanced knowledge in Excel.
2. Advanced knowledge in Presentation Skills.
3. Knowledge of network services.
4. Written & Oral communication and documentation skills.
5. Advanced knowledge of the devices market.
6. Experience working with Devices/Products.
7. Bachelor’s Degree required in Business or a related field; Master’s in business/MBA preferred.

Years Of Experience:

0-3

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

#J-18808-Ljbffr

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here:

About Us About the Role

Product development professionals assist in executing the roadmap tasks agreed by all stakeholders. This includes evaluation, coordination, implementation, and launching new products while maintaining their health in the market. He/she also manages products' revenue and usage in line with company strategy and objectives. The product development professional also contributes to assisting and coaching teammates with daily tasks and overall portfolio management. Responsibilities: Manage & monitor current mass product life cycle (sales, usage & revenue) with ongoing reports. Develop or enhance new product/services that increase revenue. Manage lifecycle of product or service and coordinate with consumer and B2B for positioning and stimulation. Coordinate with pricing to build the business case and the price scheme of the Device Services that will be offered to Zain customers. Coordinate with Marcom to build the proper campaign that will build awareness and stimulate revenue of the product or service that will be offered to Zain customers. Monitor competitors' services and provide reports on a regular basis. Be aware of market trends and technologies, as well as competition implications in the market. Monitor market prices and ensure our prices are always competitive. Create special promotions with our partners (marketing collaborations with investment). Own and implement the overall products roadmap. Follow up on projects with MARCOM, CCRD, IT, Networks, Sales, and Customer Care. Ensure proper implementation. Negotiate with procurement to gather the best price for our customers. Ad-Hoc projects that consist of operational or analytical follow-ups not directly linked to the employee's scope of work or responsibilities. Introduce new revenue streams with new product categories related to Zain services and offerings. What We Need From You

Skills: Advanced knowledge in Excel. Advanced knowledge in Presentation Skills. Knowledge of network services. Written & Oral communication and documentation skills. Advanced knowledge of the devices market. Experience working with Devices/Products. Bachelor’s Degree required in Business or a related field; Master’s in business/MBA preferred. Years Of Experience: 0-3 About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

#J-18808-Ljbffr

VAC9510 - Senior Specialist, Performance Management & Rewards (PMR)

Field: HR and Administration Services

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 05-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Implement and Design performance management, compensation and rewards strategies to maintain a performance-based organization to meet current and future business needs and are consistent with the organization’s desired internal balance and external market position as well as applicable policies and procedures. Ensure all HR Information Systems are enhanced, updated and aligned with the Company processes to provide better internal customer services.

Key Responsibilities:

1. Maintain an updated knowledge of PM related subject.
2. Lead and monitor the Performance Management cycle.
3. Manage the administration of calculation & provide quarterly feedback and required reports to major stockholders.
4. Develop communication plans for the mid-year review and year-end review.
5. Ensure objectives, KPI’s, and scorecards are properly set and cascaded.
6. Complete mid-year review as per agreed plan.
7. Complete year-end review as per agreed plan.
8. Finalize rating distributions as per Company forced distribution.
9. Support HR Leadership in the HR budget planning and management.
10. Administer the salary plan cycle and Bonus Scheme and provide analyses for needed data.
11. Oversee the communication of bonus and status change letters.
12. Recommend improvements for performance management.
13. Manage projects focused on the improvement HR and Performance Management systems.
14. Ensure the accuracy and timeliness of HR reports.
15. Ensure the completeness of the data entered into the system.
16. Automate HR processes and procedures.
17. Recommend the appropriate controls for system users as per job responsibilities.
18. Collect and evaluate benchmarking survey results to ensure that Ooredoo’s long and short term compensation programs are current and competitive; provide recommendation accordingly.
19. Update compensation and benefits processes and procedures to ensure fair and equitable pay rates among Ooredoo employees and in preparing job offers for new hires.
20. Review & recommend Job Offers compensation for the new hires.
21. Process Annual Air Ticket Payment for eligible employees.
22. Create and organize periodical reward ceremonies to recognize outstanding employees.
23. Recommend the design and development of appropriate employee reward and recognition programs.
24. Provide the HR Committee with accurate employee information to assist them with the selection process.
25. Design, generate and update reports for the Business such as, but not limited to:
26. HR Employee Details
27. Employee Costing Reports
28. Employee Position and Salary Progression Report.
29. Employees’ Rating Distribution.
30. Performance Management Status Report.
31. Design and Update the PMR related processes.
32. Review Employee benefits and compensation and update them accordingly to be aligned with the market.

Qualifications:

• Bachelor’s degree in Human Resources or equivalent and relevant work experience.

Job specific technical Skills:

• At least 3-4 years of Performance Management and Rewards/Human Resources and Administration Services.
• Excellent understanding of computer/data systems (internal Ooredoo/Telecom system knowledge is a plus), policies and procedures.
• High Knowledge of Human Resources practices.
• Knowledge of applicable laws, regulations, rules, statutes and codes.
• Ability to demonstrate high standards of customer service and accountability for program results.
• Excellent command of both written and verbal English.
• Excellent knowledge of MS Office applications like Excel, Word, etc.
• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
• Confidentiality.
• Requires well developed planning and organizational skills and the ability to perform well under pressure.
• Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
• Listens to others and responds appropriately.
• Displays high standards of ethical conduct.
• Exhibits honesty and integrity.
• Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.
• Committed to quality service.
• Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision, demonstrates responsible behaviour and attention to detail.

Note: you will be required to attach the following:

1. Resume / cv

#J-18808-Ljbffr

VAC9510 - Senior Specialist, Performance Management & Rewards (PMR) Field:

HR and Administration Services Contract Type:

Full Time - Permanent Location:

Kuwait - Kuwait City Closing date:

05-Jan-2025 The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role: Implement and Design performance management, compensation and rewards strategies to maintain a performance-based organization to meet current and future business needs and are consistent with the organization’s desired internal balance and external market position as well as applicable policies and procedures. Ensure all HR Information Systems are enhanced, updated and aligned with the Company processes to provide better internal customer services. Key Responsibilities: Maintain an updated knowledge of PM related subject. Lead and monitor the Performance Management cycle. Manage the administration of calculation & provide quarterly feedback and required reports to major stockholders. Develop communication plans for the mid-year review and year-end review. Ensure objectives, KPI’s, and scorecards are properly set and cascaded. Complete mid-year review as per agreed plan. Complete year-end review as per agreed plan. Finalize rating distributions as per Company forced distribution. Support HR Leadership in the HR budget planning and management. Administer the salary plan cycle and Bonus Scheme and provide analyses for needed data. Oversee the communication of bonus and status change letters. Recommend improvements for performance management. Manage projects focused on the improvement HR and Performance Management systems. Ensure the accuracy and timeliness of HR reports. Ensure the completeness of the data entered into the system. Automate HR processes and procedures. Recommend the appropriate controls for system users as per job responsibilities. Collect and evaluate benchmarking survey results to ensure that Ooredoo’s long and short term compensation programs are current and competitive; provide recommendation accordingly. Update compensation and benefits processes and procedures to ensure fair and equitable pay rates among Ooredoo employees and in preparing job offers for new hires. Review & recommend Job Offers compensation for the new hires. Process Annual Air Ticket Payment for eligible employees. Create and organize periodical reward ceremonies to recognize outstanding employees. Recommend the design and development of appropriate employee reward and recognition programs. Provide the HR Committee with accurate employee information to assist them with the selection process. Design, generate and update reports for the Business such as, but not limited to: HR Employee Details Employee Costing Reports Employee Position and Salary Progression Report. Employees’ Rating Distribution. Performance Management Status Report. Design and Update the PMR related processes. Review Employee benefits and compensation and update them accordingly to be aligned with the market. Qualifications: Bachelor’s degree in Human Resources or equivalent and relevant work experience. Job specific technical Skills: At least 3-4 years of Performance Management and Rewards/Human Resources and Administration Services. Excellent understanding of computer/data systems (internal Ooredoo/Telecom system knowledge is a plus), policies and procedures. High Knowledge of Human Resources practices. Knowledge of applicable laws, regulations, rules, statutes and codes. Ability to demonstrate high standards of customer service and accountability for program results. Excellent command of both written and verbal English. Excellent knowledge of MS Office applications like Excel, Word, etc. Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities. Confidentiality. Requires well developed planning and organizational skills and the ability to perform well under pressure. Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately. Displays high standards of ethical conduct. Exhibits honesty and integrity. Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Committed to quality service. Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision, demonstrates responsible behaviour and attention to detail. Note:

you will be required to attach the following: Resume / cv

#J-18808-Ljbffr

HR Specialist - Employee Relations and Performance Management HR Specialist - Employee Relations and Performance Management

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Group Talent Acquisition Manager at Groupxen | (Spark Athletic Center, Sidekick Academy, Muhra, Luna & the Gypsies, Flower Room)

About the Company:

Groupxen is a family-owned business in the State of Kuwait. Ranging from unique local retail brands to leading fitness facilities, Groupxen encompasses and redefines luxury. Our brands include Spark Athletic Center, Sidekick Academy, Muhra, Luna and the Gypsies, Little Luna and The Flower Room.

We strive to present its services to its clients promising a unique and innovative experience. The aim is to create an exclusive and inimitable luxurious experience setting new benchmarks with their detailed high standards.

Job Summary:

The HR Specialist will be a strategic partner who plays a critical role in aligning the organization's people strategy with its business goals. You will be a trusted advisor to both business leaders and employees, providing expert guidance on all aspects of the employee lifecycle.

Job Responsibilities:

• Partner with business leaders to develop and implement effective HR policies and programs that support the strategic growth of the business.
• Resolve employee relations issues and ensure compliance with employment laws and regulations.
• Provide thought leadership on organizational development, talent management, and people-related strategies.
• Consult with line managers on a daily basis, and manage areas like performance management, employee relations, compensation and benefits, and development and coaching.
• Educate and coach managers on best practices for talent management and employee development.
• Analyze HR trends and metrics to identify areas for improvement and develop solutions.
• Help build and maintain a strong organizational culture that fosters employee engagement and productivity.
• Audit the employee performance by reviewing the KPI metrics and score card before payroll submission.
• Implement and monitor Performance Improvement Plans (PIPs) to support employee development and goal achievement.
• Foster a positive and engaged work environment through HR programs and other employee engagement activities.

Candidate skills and qualifications:

• Bachelor’s degree in HR, business administration or a relevant field
• Must have 5 or more years of HR experience
• Strong understanding of HR principles and practices
• Strong understanding of the Kuwait Labor Law
• Proven ability to build and maintain strong relationships with all levels of the organization
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work independently and manage multiple priorities
• Effective organizational abilities

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Wellness and Fitness Services

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Dar Al Salam Educational Co. WLL | Full time

Jleeb Al-Shuyoukh, Kuwait | Posted on 05/28/2022

Responsibilities:

• Overseeing and supervising employees and all activities of the purchasing department.
• Preparing plans for the purchase of equipment, services, and supplies.
• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Managing inventories and maintaining accurate purchase and pricing records.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.
• Preparing budgets, cost analyses, and reports.

Department Goals:

• Adhere to company policies, procedures, and ethics codes and ensure that they are communicated and implemented within the department.
• Assist in implementing procurement policies and procedures within the school.
• Assist in implementation and coordination of all supply related activities for its smooth functioning.
• Customer satisfaction.

Individual Goals:

• Attain more knowledge in the field of procurement management as well as other functions in the company.

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