32 Nbk jobs in Kuwait City

Description

In this role, you will be responsible in managing Divisional Financial Controls, Strategic Planning, Reporting & Analytics, Risk Management and Stakeholder relations, ensuring Financial integrity and alignment with organizational goals.

Role & Responsibilities:

• Ensure and assess timely preparation and review of monthly MIS, P/L, BS, KPI and other operational activities including Cash Management, CAPEX & Working Capital Management
• Collaborate closely with finance and operations team for financial control, cash management and other relevant operational aspects on a daily basis.
• Ensure timely and accurate financial reporting that is compliant with statutory regulations and is free of financial irregularities.
• Review of Bank guarantees, payables, fixed assets, internal audit and compliance reports and ensure budget and overheads control with coordination with operations team.
• Identify, Escalate and mitigate Financial Risks.
• Contribute to all the modernization of finance processes, controls reporting team and organization.
• Develop or recommend practical solutions to address financial challenges or issues.
• Strive to improve revenue and profits of all departments by focusing on topline growth as well as scouting for various cost saving initiatives.
• Prepare monthly budgets and financial statements within timelines.
• Ensure that all Insurance claims and related liabilities are settled in a timely and effective manner.
• Oversee Accounts payables and Accounts receivables by verifying all vendor payments and manage/follow-ups to ensure collections within due date.
• Continuously review and recommend changes to policies and procedures to exercise effective financial controls.
• Ensure compliance with the same by the Operating Management.
• Collect and analyze, review financial statements for meaningful comparison (trend analysis, variance analysis, benchmarking, KPIs, etc.)
• Expert working knowledge of IFRS 17
• Hands on experience in submission of data/ information/ reports to Central Bank
• Familiar with compliances of Industry related regulatory bodies (ie., IRU & CBK)
• Closely work with the team to resolve any discrepancies.
• Review financial implications and payouts of incentive schemes and provide feedback on their feasibility and effectiveness.
• Maintain audit trails and implement audit report recommendations issued by internal and external auditors.
• Liaise with external auditors to ensure that financial results are reported on time.
• Perform routine activities in accordance with agreed deadlines, standards and discharge any other task assigned by superiors in a timely and effective manner.
• Strong interpersonal skills with the ability to foster teamwork while handling sensitive and confidential information with discretion.

People Management

• Manage and handle grievances raised by subordinates in a prompt and effective manner and escalate as required.
• Monitor performance of finance personnel on financial and non-financial parameters such as cost savings achieved, internal customer responsiveness, teamwork, and technical acumen

Skills

Who you are

You are a detail-oriented and results-driven Financial Controller with a strong background in financial reporting, budgeting, and regulatory compliance within the financial services industry.

Skills & Competencies:

• High degree of accountability and integrity
• Excellent interpersonal and communication skills
• Strong problem-solving and decision-making capabilities
• Demonstrate strong knowledge in forecasting models, data analysis along with clarity in the application of IFRS & IAS standards.
• High degree of Accountability, Integrity & Responsibility in all tasks assigned.

Education & Qualifications:

• Qualified Finance Professional holding CA / CPA / CMA / ACCA
• Minimum 15 years work experience, with at least 5-10 years in a managerial role in Finance
• Preferably from Financial Services/ Remittance / Insurance/ Banking industries

Position: Customer Service Representative. Company: KILONEWTONS. Location: Doha, Qatar. Experience: Minimum 3 Years. Website:

KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar. The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service. If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!

• Serve as the first point of contact for customer inquiries via phone, email, and live chat.
• Provide timely and accurate responses to customer questions and concerns.
• Process orders, returns, and refunds efficiently.
• Maintain and update customer records in the CRM system.
• Escalate complex issues to the relevant departments when necessary.
• Gather customer feedback to improve service quality.
• Assist in resolving complaints with professionalism and patience.
• Stay updated on company products, services, and policies.
• Collaborate with the sales and support teams to enhance the customer experience.

• Minimum 3 years of experience in customer service, call centers, or client support roles.
• Excellent verbal and written communication skills in English (Arabic is a plus).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
• Ability to multitask and work under pressure.
• Friendly, patient, and empathetic attitude toward customers.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience in e-commerce, retail, or B2B customer service is a plus.

• Competitive salary and benefits.
• Opportunities for career growth and training.
• Positive and supportive work environment.
• Work with a dynamic and professional team.

KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)

CLOSING DATE

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.

Provide customers with accurate information at all times.

Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.

Create complaint tickets correctly and in adherence with policies and procedures.

Update the database with the most recent customer information.

Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.

Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.

Escalate cases that require intervention by the Call Service Manager.

Assist colleagues and foster an environment of teamwork and collaboration.

Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.

Participates in project work where applicable.

Between 25-30

FEMALE

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.

Minimum 2-4 years in a similar position or related to business.

Relevant Experience: 0-2 years of experience in the automotive industry.

• Prior experience in a customer service role
• Bilingual (Fluency in Arabic and English languages)
• Willing to work two shifts
• Customer-focused Service, Telephone Manners, and Customer Support skills
• Strong communication and interpersonal abilities
• Problem-solving skills and ability to adapt to various situations
• Previous experience in a customer service role
• Knowledge of luxury automotive brands is a plus

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician

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By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.

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