1 133 Manager jobs in Kuwait

The International University of Science & Technology in Kuwait (IUK) is a newly established private university in Kuwait, with a new Campus located in the heart of Kuwait near the Avenues Mall. Fully accredited by the Private Universities Council (PUC), the University offers a wide range of academic programs in three Colleges; namely: College of Engineering, College of Business Administration, and College of Arts. In addition to the academic programs, the IUK has established the University Foundation Program (UFP) that offers English and Math foundation programs. The IUK is looking for dynamic full-time faculty members who are passionate about teaching and contributing to the development of a vibrant and successful learning environment for students. Position Summary The College of Business Administration at the IUK seeks candidates for assistant/associate professor positions to teach management courses. The faculty members will teach introductory-level courses in supply chain, healthcare management, or business management, as well as upper-level undergraduate courses in the area of specialization and related fields. In addition to teaching, successful candidates are expected to maintain significant scholarly work and professional services. The primary role of the faculty members is to promote high-quality teaching, research and creative work, university services, and to mentor junior colleagues. In addition, the faculty will collaborate with the Head of Department, Dean, and colleagues to achieve the Department's and College’s mission and vision, in line with the IUK’s vision, and support the department with academic and administrative services. Reporting to the Department Chair, the successful candidate will be responsible for the development, delivery, and evaluation of a broad range of courses within designated specialization. In addition to teaching, successful candidates are expected to maintain significant scholarly work and professional services. The successful candidate will contribute to developing an outcome-based student-focused curriculum. Furthermore, faculty members are expected to maintain office hours, provide advice for students, participate in curriculum development, and contribute to the university’s professional development activities. Responsibilities: Teach different courses according to his/her specialty and experience. Promote innovation in teaching by introducing new teaching methodologies and strategies. Engage with students in and out of the classroom. Promote research activities and other creative work at IUK including publishing in indexed peer-reviewed publications. Mentor new colleagues and teaching assistants. Support the mission of the Department and College at IUK by following the set curriculum and working towards achieving the program objectives and student learning outcomes. Follow the university bylaws and regulations and promote the institutional environment. Commit to teaching schedules, office hours, preparation, service, and professional development. Provide academic support to other colleagues in the department. Participate in the College's and the University's events and supporting collegiality. Support the College and the University in organizing seminars, international conferences, and faculty events. Serve in the College's and university's committees as needed. Qualifications: Ph.D. in Business Management with a dissertation or intensive research/teaching. Professional certifications are an asset. Experience: A minimum of three years of university teaching experience for Assistant professor and five years for associate professor at a university level. A proven research record, scholarly work, publications, and knowledge transfer. A minimum of three journal articles in peer-review indexed journals (ISI or Scopus) for Assistant Professor and five years for Associate Professor. A proven experience in using different learning management systems and in adopting e-learning teaching strategies. An experience that proves an understanding of a multicultural academic environment, and understanding of students' needs, including those of special needs. An experience with various instructional methodologies. Technical Skills: Excellent writing and interpersonal skills. Commitment to excellence in teaching and scholarship. Computer, LMS, and e-learning skills. Experience in course design based on outcome-based education (OBE) model is an asset. Behavioral Skills: Strong interpersonal and problem-solving skills. Effective communication skills in English. Team and time management skills. A passion for teaching.

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The SPMO Manager is the Group’s central steward of strategy-execution. Reporting to the DCEO /

Chief Strategy & Information Officer, the role converts the Group’s long-term vision into a prioritized,

funded, and well-governed project portfolio; enforces a group-wide project-management framework;

tracks benefits realization and performance KPIs; and provides timely, insight-driven

recommendations that keep executives, departments, and country teams on course. By leading a

multidisciplinary SPMO team and collaborating closely with Finance, Information Capital, Operations,

and other divisions, the SPMO Manager ensures every initiative—digital-transformation, brand roll-

out, process excellence, or cost-optimization—lands on time, on budget, and with measurable

business impact across all six GCC markets.

Key Responsibilities

Strategic Planning and Alignment

• Partner with CSIO and Executive leadership to translate long-term vision into an executable

road-map, cascading OKRs/KPIs and maintaining a single source of truth for targets.

• Facilitate annual and mid-year strategy cycles, leading environmental scans (PESTLE, competitor,

trend), executive workshops, and update the strategic roadmap and plans accordingly.

• Chair quarterly strategy review meetings with executives, consolidating progress reports,

highlighting variances, and recommending corrective actions.

Enterprise Project Portfolio Management & Benefits Realization

• Maintain the Group-wide project-management framework (stage-gates, templates, governance

standards) in alignment with PMI/Agile best practice.

• Run portfolio-prioritization workshops, score initiatives on effort, impact, risk, and strategic fit,

and present funding recommendations to the Executive Committee.

• Oversee the master schedule, resource-capacity plan, and alignment to baseline budgets for all

transformation and growth projects.

• Monitor project-portfolio CAPEX/OPEX in partnership with FP&A, tracking spend versus

approved budgets, flagging forecast variances early, and providing actionable insights to the

CSIO and Finance leadership for timely corrective decisions.

• Maintain value registers for each initiative; compare planned vs. realized revenue uplift, cost

optimization, and NPV, ensuring benefit-realization reviews are completed

Performance Management & Business Insights

• Oversee Balanced-Scorecard and OKR execution across the Group, validating KPI data integrity

and alignment with strategic targets.

• Lead the monthly Senior Management Review (SMR) meeting by presenting consolidated Group

performance dashboards, spotlighting variances and strategic risks, and securing clear

corrective-action owners, deadlines, follow-up checkpoints, and log actions in the portfolio

register.

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Last Revised: 25th May 2025

• Direct the Strategy & Performance Management team to deliver automated Power BI

dashboards and concise executive packs, and reconcile project benefits with Finance and

Operations.

Governance, Risk and Change Management

• Enforce project- and business-governance standards, maintain the strategic-risk register, lead

quarterly portfolio-risk workshops, and embed mitigation plans in project charters.

• Monitor compliance with Delegation of Authority, audit actions, and regulatory requirements

across all projects.

• Integrate Prosci/ADKAR change-management plans into every program (developed by project

teams, approved by SPMO), track user-adoption KPIs, and feed lessons learned to the PM

framework.

Operational Excellence and Process Governance

• Guide the Process Specialist and relevant stakeholders in mapping, optimizing, and documenting

key cross-functional processes; apply Lean/Six-Sigma techniques to minimize waste, improve

cycle time, and strengthen controls.

• Ensure version-controlled policies, procedures, and authority matrices are integrated with the

Quality Management System and embedded in ERP workflows.

Cross-Functional Collaboration and Stakeholder Engagement

• Act as liaison between executives and senior management to align priorities, resolve resource

conflicts, and sustain clear communication.

• Engage with key stakeholders, including executives and project leaders, to understand project

needs, gather feedback, and secure buy-in for major initiatives.

• Coordinate ERP, data-warehouse, analytics, and other technology initiatives with the

Information Capital team, synchronizing milestones, resources, and budgets.

Team Leadership and Capability Building

• Prepare and control the SPMO Department budget; negotiate and manage contracts and

statements of work with related vendors and consultants.

• Lead, mentor, and develop a high-performing team within the SPMO, building capabilities in

project management, strategic planning, and performance management.

• Foster a culture of continuous improvement and innovation, providing professional-

development pathways that empower team members.

Skills

• PMO & Transformation Leadership: Minimum 10–15 years in enterprise PMO,

strategy-execution, or transformation roles, including 3+ years heading a

departmental or Company PMO. Proven delivery of high-value, cross-functional

program in hospitality, F&B, retail, consumer services, or similarly complex,

consumer-focused multi-unit organizations.

• Strategic Planning and Execution: Hands-on experience leading annual strategy

cycles, PESTLE/Competitive scans, and KPI/OKRs cascades.

• Benefits, Budget & Performance Oversight – Demonstrated ability to manage

portfolio CAPEX/OPEX tracking, benefits realization (revenue uplift, cost

optimization, NPV), and executive-level performance reporting.

• Governance, Risk & Change Management: Proven success embedding

governance frameworks, maintaining strategic-risk registers, and integrating

Prosci/ADKAR (or equivalent) change-management plans into programs.

• Regional Exposure: Experience steering initiatives across multiple countries—

ideally within the GCC—navigating diverse regulatory, cultural, and labor

contexts.

Qualifications

&

Certifications

• Education: Bachelor’s in Business Administration, Engineering, IT, or related field

(MBA, MSc Project Management or equivalent preferred).

• Project & Portfolio Credentials: PMP and/or PgMP (required); PRINCE2

Practitioner, PfMP, or MoP (portfolio management) desirable.

• Agile / Lean: Certified Scrum Master, SAFe, or Lean Six Sigma Green/Black Belt

advantageous.

• Change & Performance – Prosci/ADKAR, Balanced-Scorecard Professional, or

similar certificates valued.

Personal Skill

• Strategic and Analytical Thinking: Ability to think strategically, apply data-driven

analysis, and translate complex data into actionable business insights.

• Leadership and Team Development: Strong leadership skills to mentor and guide

team members, fostering collaboration and professional growth.

• Financial & Commercial Acumen: Understands business-case economics,

CAPEX/OPEX control, and vendor/SOW negotiation.

• Influencing & Stakeholder Management: Communicates with credibility at

Board/C-suite level and brokers alignment across divisions and countries.

• Adaptable and Collaborative: Flexible and capable of thriving in a fast-paced,

dynamic environment, with strong interpersonal skills to work effectively across

departments.

• Governance Discipline: Upholds risk, compliance, and delegation-of-authority

standards with rigor and diplomacy.

• Organizational and Time-Management Skills: Exceptional ability to manage

time, prioritize tasks, and oversee multiple projects simultaneously.

• Digital Fluency: proficient in Power BI, Advanced Excel, MS Project/Project for

the Web, and PPM dashboards.

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The SPMO Manager is the Group’s central steward of strategy-execution. Reporting to the DCEO / Chief Strategy & Information Officer, the role converts the Group’s long-term vision into a prioritized, funded, and well-governed project portfolio; enforces a group-wide project-management framework; tracks benefits realization and performance KPIs; and provides timely, insight-driven recommendations that keep executives, departments, and country teams on course. By leading a multidisciplinary SPMO team and collaborating closely with Finance, Information Capital, Operations, and other divisions, the SPMO Manager ensures every initiative—digital-transformation, brand roll- out, process excellence, or cost-optimization—lands on time, on budget, and with measurable business impact across all six GCC markets. Key Responsibilities Strategic Planning and Alignment • Partner with CSIO and Executive leadership to translate long-term vision into an executable road-map, cascading OKRs/KPIs and maintaining a single source of truth for targets. • Facilitate annual and mid-year strategy cycles, leading environmental scans (PESTLE, competitor, trend), executive workshops, and update the strategic roadmap and plans accordingly. • Chair quarterly strategy review meetings with executives, consolidating progress reports, highlighting variances, and recommending corrective actions. Enterprise Project Portfolio Management & Benefits Realization • Maintain the Group-wide project-management framework (stage-gates, templates, governance standards) in alignment with PMI/Agile best practice. • Run portfolio-prioritization workshops, score initiatives on effort, impact, risk, and strategic fit, and present funding recommendations to the Executive Committee. • Oversee the master schedule, resource-capacity plan, and alignment to baseline budgets for all transformation and growth projects. • Monitor project-portfolio CAPEX/OPEX in partnership with FP&A, tracking spend versus approved budgets, flagging forecast variances early, and providing actionable insights to the CSIO and Finance leadership for timely corrective decisions. • Maintain value registers for each initiative; compare planned vs. realized revenue uplift, cost optimization, and NPV, ensuring benefit-realization reviews are completed Performance Management & Business Insights • Oversee Balanced-Scorecard and OKR execution across the Group, validating KPI data integrity and alignment with strategic targets. • Lead the monthly Senior Management Review (SMR) meeting by presenting consolidated Group performance dashboards, spotlighting variances and strategic risks, and securing clear corrective-action owners, deadlines, follow-up checkpoints, and log actions in the portfolio register. Page 2 of 3 Human Capital Last Revised: 25th May 2025 • Direct the Strategy & Performance Management team to deliver automated Power BI dashboards and concise executive packs, and reconcile project benefits with Finance and Operations. Governance, Risk and Change Management • Enforce project- and business-governance standards, maintain the strategic-risk register, lead quarterly portfolio-risk workshops, and embed mitigation plans in project charters. • Monitor compliance with Delegation of Authority, audit actions, and regulatory requirements across all projects. • Integrate Prosci/ADKAR change-management plans into every program (developed by project teams, approved by SPMO), track user-adoption KPIs, and feed lessons learned to the PM framework. Operational Excellence and Process Governance • Guide the Process Specialist and relevant stakeholders in mapping, optimizing, and documenting key cross-functional processes; apply Lean/Six-Sigma techniques to minimize waste, improve cycle time, and strengthen controls. • Ensure version-controlled policies, procedures, and authority matrices are integrated with the Quality Management System and embedded in ERP workflows. Cross-Functional Collaboration and Stakeholder Engagement • Act as liaison between executives and senior management to align priorities, resolve resource conflicts, and sustain clear communication. • Engage with key stakeholders, including executives and project leaders, to understand project needs, gather feedback, and secure buy-in for major initiatives. • Coordinate ERP, data-warehouse, analytics, and other technology initiatives with the Information Capital team, synchronizing milestones, resources, and budgets. Team Leadership and Capability Building • Prepare and control the SPMO Department budget; negotiate and manage contracts and statements of work with related vendors and consultants. • Lead, mentor, and develop a high-performing team within the SPMO, building capabilities in project management, strategic planning, and performance management. • Foster a culture of continuous improvement and innovation, providing professional- development pathways that empower team members. Skills • PMO & Transformation Leadership: Minimum 10–15 years in enterprise PMO, strategy-execution, or transformation roles, including 3+ years heading a departmental or Company PMO. Proven delivery of high-value, cross-functional program in hospitality, F&B, retail, consumer services, or similarly complex, consumer-focused multi-unit organizations. • Strategic Planning and Execution: Hands-on experience leading annual strategy cycles, PESTLE/Competitive scans, and KPI/OKRs cascades. • Benefits, Budget & Performance Oversight – Demonstrated ability to manage portfolio CAPEX/OPEX tracking, benefits realization (revenue uplift, cost optimization, NPV), and executive-level performance reporting. • Governance, Risk & Change Management: Proven success embedding governance frameworks, maintaining strategic-risk registers, and integrating Prosci/ADKAR (or equivalent) change-management plans into programs. • Regional Exposure: Experience steering initiatives across multiple countries— ideally within the GCC—navigating diverse regulatory, cultural, and labor contexts. Qualifications & Certifications • Education: Bachelor’s in Business Administration, Engineering, IT, or related field (MBA, MSc Project Management or equivalent preferred). • Project & Portfolio Credentials: PMP and/or PgMP (required); PRINCE2 Practitioner, PfMP, or MoP (portfolio management) desirable. • Agile / Lean: Certified Scrum Master, SAFe, or Lean Six Sigma Green/Black Belt advantageous. • Change & Performance – Prosci/ADKAR, Balanced-Scorecard Professional, or similar certificates valued. Personal Skill • Strategic and Analytical Thinking: Ability to think strategically, apply data-driven analysis, and translate complex data into actionable business insights. • Leadership and Team Development: Strong leadership skills to mentor and guide team members, fostering collaboration and professional growth. • Financial & Commercial Acumen: Understands business-case economics, CAPEX/OPEX control, and vendor/SOW negotiation. • Influencing & Stakeholder Management: Communicates with credibility at Board/C-suite level and brokers alignment across divisions and countries. • Adaptable and Collaborative: Flexible and capable of thriving in a fast-paced, dynamic environment, with strong interpersonal skills to work effectively across departments. • Governance Discipline: Upholds risk, compliance, and delegation-of-authority standards with rigor and diplomacy. • Organizational and Time-Management Skills: Exceptional ability to manage time, prioritize tasks, and oversee multiple projects simultaneously. • Digital Fluency: proficient in Power BI, Advanced Excel, MS Project/Project for the Web, and PPM dashboards.

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This position encompasses overseeing the daily operations of a hotel, ensuring that guests receive exceptional service while maintaining high standards of quality and efficiency. The Hotel Manager will work closely with various departments to create a welcoming atmosphere for guests and to enhance their overall experience. This role requires a blend of leadership, strategic planning, and operational management skills to drive the hotel's success in a competitive market.

Responsibilities:

1. Oversee all hotel operations, including front desk, housekeeping, and food and beverage services.
2. Develop and implement effective marketing strategies to promote the hotel and increase occupancy rates.
3. Manage budgets, forecasts, and financial reports to ensure profitability.
4. Ensure compliance with health and safety regulations and maintain high standards of cleanliness and hygiene.
5. Recruit, train, and supervise hotel staff to deliver exceptional customer service.
6. Address guest complaints and feedback promptly to enhance guest satisfaction.
7. Coordinate with vendors and suppliers to ensure timely delivery of services and products.
8. Monitor industry trends and competitor activities to identify opportunities for improvement.
9. Organize events and conferences, ensuring all logistical aspects are managed efficiently.
10. Foster a positive work environment that encourages teamwork and professional development.

Preferred Candidate:

1. Proven experience in hotel management or a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work under pressure and handle multiple tasks simultaneously.
5. Strong financial acumen and experience with budgeting.
6. Customer-focused with a passion for delivering exceptional service.
7. Knowledge of hospitality software and property management systems.
8. Flexibility to work varied shifts, including weekends and holidays.
9. Strong problem-solving skills and decision-making capabilities.
10. Fluency in English and Arabic is a must.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Proficiency in budget management and financial analysis.
• Knowledge of hotel operations and customer service best practices.
• Ability to analyze market trends and implement effective marketing strategies.
• Familiarity with hospitality software and property management systems.
• Strong organizational and multitasking abilities.
• Problem-solving and conflict resolution skills.

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Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description
General Manager | Kuwait | Premium Casual Dining

We are seeking a dynamic and experienced Restaurant GENERAL MANAGER to lead the launch and operations of an exciting new London-originated brasserie opening soon in Kuwait City. This is a unique opportunity to bring the charm and excellence of a renowned British dining concept to the Gulf region.

The Role:

As General Manager, you will be the face and driving force of the restaurant in Kuwait. From pre-opening preparations to daily operations, you will oversee every detail to ensure the highest standards of hospitality, quality, and team culture.

Key Responsibilities:

• Lead all aspects of pre-opening: recruitment, training, supplier sourcing, licensing, and setup.
• Deliver an exceptional guest experience through hands-on leadership and operational excellence.
• Build and manage a high-performing team with strong service culture.
• Ensure compliance with health, safety, and food hygiene standards.
• Drive financial performance, monitor KPIs, and control costs effectively.
• Collaborate with head office on brand integrity, promotions, and reporting.

Requirements:

• Proven experience as a Restaurant General Manager in a premium or upscale casual dining environment (European brasserie or similar preferred).
• Experience in managing restaurants in the Middle East.
• Strong knowledge of both front and back-of-house operations.
• Pre-opening experience highly advantageous.
• Passion for hospitality, leadership, and guest satisfaction.
• Exceptional communication, organization, and people management skills.
• Fluent in English; Arabic is a bonus.

What We Offer:

• Competitive tax-free salary
• Accommodation and transport (or allowances)
• Health insurance
• Visa and flights

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Purpose: The Armament Manager will manage activities and personnel engaged in the maintenance, repair of small arms, field artillery and armament fire control systems.

Essential Duties & Responsibilities:

• Manages a professional team encompassing a wide range of functions within the discipline:

  • Evaluates staff, comparing objectives and achievements in staff assessments.

  • Coaches and mentors employees in their professional career development and process improvements.

  • Issues disciplinary or corrective actions when required.

  • Recommends termination or contract non-renewal when appropriate.

• Serves as the subject matter expert for armament issues and equipment.

• Directs the identification and troubleshooting of ITAS, CROWS, fire control and LRU malfunctions.

• Establish removal and replacement procedures of items that are unserviceable and beyond repair capabilities.

• Ensure compliance of regulations and procedures for security, accountability and shipment of weapons.

• Provide daily guidance and assistance to maintenance personnel assigned to the maintenance of armament items.

• Ensures personnel accomplish armament repair with the appropriate equipment and tools.

• Perform other related duties as assigned.

Specialized Knowledge, Skills & Abilities:

• Must possess the appropriate verbal and written communications skills to conduct meetings, prepares reports, execute plans and working instructions.

• Excellent interpersonal skills.

Education:

• High School diploma or equivalent required.

• Accredited Armament repair training required.

Experience:

• 10 years of supervisory experience and a comprehensive knowledge of governing regulations, policies and procedures.

• 5 years of experience in small arms, field artillery and armament systems repair and overhaul.

• Comprehensive knowledge of the Logistics STAMIS system currently in use and must have the ability to properly monitor production for compliance within scheduling directives, cost factors, and other applicable standards.

• Comprehensive knowledge of governing regulations, policies, and procedures.

Certification, License & Clearance:

• Must have a current, valid driver’s license.

• Ability to obtain SAAR approval for NIPR access required.

• Secret Clearance is required.

• Must be a U.S. Citizen.

Active Clearance is required : Must have an active Tier 3 Secret U.S. Government clearance.

Note: U.S. Citizenship is required to obtain a Tier 3 Secret clearance.

Work Environment, Physical Demands & Mental Demands:

• Ability to perform job duties efficiently and effectively.

• Must be able to work in extreme environmental conditions including dust and high temperatures.

• Must be able to endure long hours, exposure to weather and hazardous conditions.

• Must be able to lift up to 50lbs.

Other Responsibilities:

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Disclaimer:

This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as required.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters .

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As the IT Manager, you will lead the organization's technology strategy and operations, ensuring the effective use of IT resources to support business goals. The role involves overseeing IT infrastructure, systems, and teams while driving innovation and technological advancements.

Key Job Responsibilities:

• Develop and execute the organization's IT strategy and roadmap.
• Lead IT teams, including infrastructure, support, development, and security.
• Oversee the management and maintenance of IT infrastructure and systems.
• Ensure data security and compliance with industry standards and regulations.
• Collaborate with business leaders to align IT initiatives with business objectives.
• Drive digital transformation and technology innovation across the hotel.
• Manage IT budgets, expenditures, and procurement of technology resources.
• Evaluate and recommend technology solutions that enhance operational efficiency.
• Foster a culture of continuous improvement and technical skill development.
• Lead disaster recovery and business continuity planning efforts.
• Establish and maintain vendor relationships and negotiate technology contracts.
• Monitor emerging technology trends and assess their potential impact.
• Develop and implement IT policies, procedures, and best practices.
• Provide strategic guidance on technology investments and initiatives.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
• Adhere to the company’s environmental, health, and safety procedures and policies.

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Job Purpose:

The Marketing Manager is a key leadership role responsible for exciting and delighting consumers through impactful brand experiences. The role drives brand strategy execution leverages business and consumer insights and manages the full marketing calendar. Key priorities include maximizing ROI through efficient marketing spend, media optimization, and pricing strategy, while leading local store marketing (LSM) activities and nurturing strong relationships with both internal and external stakeholders. The manager is also accountable for building, motivating, and developing a high-performing marketing team.

Responsibilities:

• Build brand affinity through consumer-driven strategies and act as the voice of the consumer.
• Define growth pillars and develop annual marketing plans by integrating global/local trends and competitor insights (LTOs, pricing, LFL sales, store openings).
• Analyze data, recommend corrective actions, and create contingency plans to maintain business performance.
• Execute regional campaigns with strong in-store and digital presence; manage LSM calendars aligned with regional strategies.
• Collaborate cross-functionally (operations, supply chain, tech, support, etc.) to ensure timely execution and project alignment.
• Track, evaluate, and optimize campaigns using insights and monthly spend tracking.
• Manage budgets with a zero-based approach, emphasizing digital efficiency and conducting competitive analysis across media mix and spend.
• Develop national media strategies focused on digital and emerging platforms to maximize ROI.
• Identify menu gaps, optimize pricing across channels, and ensure compliance with regulatory and pricing guidelines.
• Lead Sales & Operations Planning to ensure forecast accuracy, implement recovery plans, and support store-level improvements and new activations.
• Drive off-premises growth through delivery and Drive-Thru strategies, CRM, segmentation, and menu rationalization across proprietary and aggregator platforms.
• Launch and manage partnerships, joint promotions, and local delivery campaigns; leverage voice-of-customer tools to guide marketing strategy.
• Co-lead agency and vendor relationships to ensure effective localization and campaign execution.
• Build, lead, and develop a high-performing, cross-functional team with strong onboarding, communication, engagement, and continuous development.
• Demonstrate cultural sensitivity and thrive in fast-paced environments, leading independently and collaboratively to drive business results.

Education:

• Bachelor’s degree in Marketing, Digital, Sales or related field (MBA preferred)

Experience & Regional Expertise:

• 5+ years of proven marketing experience with demonstrated thought leadership in brand or marketing roles.
• Skilled in MS Word, Excel, and PowerPoint, with strong communication and multi-project management abilities under pressure.
• Extensive experience in the Middle East; fluent in English, with Arabic as a plus.
• Open to frequent regional travel and occasional international trips.

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About us

Keeta is an independent brand under Meituan , the world’s largest tech-driven retail company. We specialize in food and consumer product delivery services across international markets, guided by our mission: "We help people eat better, live better."

Following our successful launch in Hong Kong in 2023 and full market entry into Saudi Arabia , we are now expanding into the UAE, Kuwait, and Qatar as part of our continued global growth.

Job Purpose:

The Fleet Manager is responsible for developing, managing, and optimizing the 3PL (third-party logistics) partner network across Kuwait. This role ensures operational scalability, strong partner relationships, and high compliance standards to support reliable and efficient delivery services.

Key Responsibilities:

3PL Partner Development & Expansion

• Develop and expand the 3PL partner network in line with demand in each city within Kuwait, ensuring scalability and reliable delivery services.

Partner Training & Operational Support

• Enhance partners' operational capabilities through comprehensive training programs and effective communication, ensuring a thorough understanding of company rules, strategies, and performance expectations.

Relationship Building & Management

• Build and maintain strong, productive relationships with 3PL partners, fostering alignment with company goals and ensuring consistent operational efficiency across Kuwait.

Compliance Monitoring

• Ensure 100% compliance of all 3PL partners and their riders with local and operational regulatory requirements.

Process Optimization & Collaboration

• Work closely with product and operations teams to optimize processes, products, and tools used by 3PL partners, ensuring they are efficient and aligned with business needs.

Incentive & Penalty Management

• Collaborate with the operations team to design and implement reward and penalty systems to drive partner performance, improve user experience, and achieve business goals such as hiring targets.

Achieving Business Targets

• Take ownership of the success of assigned partners and regions, ensuring goals related to rider recruitment, operations, management, and user experience are consistently met.

Elimination of Underperforming Partners

• Oversee the process of removing underperforming partners who fail to meet operational or compliance standards, while providing clear feedback and maintaining alignment with business objectives.

Additional Tasks

• Perform any other responsibilities or projects assigned by the manager to support departmental and organizational success.

At Keeta , we foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact.

Join us and be part of this dynamic community that is redefining the food delivery experience!

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