66 Senior Management jobs in Kuwait
Device Management
Posted 21 days ago
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Job Description
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: About Us
About the RoleProduct development professionals assist in executing the roadmap tasks agreed by all stakeholders. This includes evaluation, coordination, implementation, and launching new products while maintaining their health in the market. He/she also manages products' revenue and usage in line with company strategy and objectives. The product development professional also contributes to assisting and coaching teammates with daily tasks and overall portfolio management.
Responsibilities:
- Manage & monitor current mass product life cycle (sales, usage & revenue) with ongoing reports.
- Develop or enhance new product/services that increase revenue.
- Manage lifecycle of product or service and coordinate with consumer and B2B for positioning and stimulation.
- Coordinate with pricing to build the business case and the price scheme of the Device Services that will be offered to Zain customers.
- Coordinate with Marcom to build the proper campaign that will build awareness and stimulate revenue of the product or service that will be offered to Zain customers.
- Monitor competitors' services and provide reports on a regular basis.
- Be aware of market trends and technologies, as well as competition implications in the market.
- Monitor market prices and ensure our prices are always competitive.
- Create special promotions with our partners (marketing collaborations with investment).
- Own and implement the overall products roadmap. Follow up on projects with MARCOM, CCRD, IT, Networks, Sales, and Customer Care. Ensure proper implementation.
- Negotiate with procurement to gather the best price for our customers.
- Ad-Hoc projects that consist of operational or analytical follow-ups not directly linked to the employee's scope of work or responsibilities.
- Introduce new revenue streams with new product categories related to Zain services and offerings.
Skills:
- Advanced knowledge in Excel.
- Advanced knowledge in Presentation Skills.
- Knowledge of network services.
- Written & Oral communication and documentation skills.
- Advanced knowledge of the devices market.
- Experience working with Devices/Products.
- Bachelor’s Degree required in Business or a related field; Master’s in business/MBA preferred.
Years Of Experience:
0-3
About Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
#J-18808-LjbffrManagement Trainee
Posted 21 days ago
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Job Description
JOB PURPOSE:
Trainees will undergo a 6-month development program divided into three phases.
Phase One (1 months):
- Introduction and department orientation
- Develop basic future role capabilities
- Create a wider understanding on the banking and financial industry.
Phase Two (3 months):
- Get to know the business
- Apply future role capabilities
- Internal and external department orientation
- Critical learning experiences
Phase Three (2 months):
- Ownership and accountability
- Build a competent level of future role capabilities
- Basic leadership training
KEY ACCOUNTABILITIES:
Generic Accountability
- Gains knowledge and experience required to be competent in their future suitable roles under direction of experienced personnel by performing the following duties.
- Receives training and performs duties in several departments that are customized to the development plan.
- Learns line and staff functions, operations, management viewpoints and
Device Management
Posted 14 days ago
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Job Description
About Us About the Role
Product development professionals assist in executing the roadmap tasks agreed by all stakeholders. This includes evaluation, coordination, implementation, and launching new products while maintaining their health in the market. He/she also manages products' revenue and usage in line with company strategy and objectives. The product development professional also contributes to assisting and coaching teammates with daily tasks and overall portfolio management. Responsibilities: Manage & monitor current mass product life cycle (sales, usage & revenue) with ongoing reports. Develop or enhance new product/services that increase revenue. Manage lifecycle of product or service and coordinate with consumer and B2B for positioning and stimulation. Coordinate with pricing to build the business case and the price scheme of the Device Services that will be offered to Zain customers. Coordinate with Marcom to build the proper campaign that will build awareness and stimulate revenue of the product or service that will be offered to Zain customers. Monitor competitors' services and provide reports on a regular basis. Be aware of market trends and technologies, as well as competition implications in the market. Monitor market prices and ensure our prices are always competitive. Create special promotions with our partners (marketing collaborations with investment). Own and implement the overall products roadmap. Follow up on projects with MARCOM, CCRD, IT, Networks, Sales, and Customer Care. Ensure proper implementation. Negotiate with procurement to gather the best price for our customers. Ad-Hoc projects that consist of operational or analytical follow-ups not directly linked to the employee's scope of work or responsibilities. Introduce new revenue streams with new product categories related to Zain services and offerings. What We Need From You
Skills: Advanced knowledge in Excel. Advanced knowledge in Presentation Skills. Knowledge of network services. Written & Oral communication and documentation skills. Advanced knowledge of the devices market. Experience working with Devices/Products. Bachelor’s Degree required in Business or a related field; Master’s in business/MBA preferred. Years Of Experience: 0-3 About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
#J-18808-Ljbffr
Facilities Management Supervisor
Posted today
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Job Description
We are seeking a skilled and experienced Facilities Supervisor to join our team in Kuwait City.
Key Responsibilities:
- Oversee and manage all maintenance, repair, and operational activities for the facility.
- Lead and provide guidance to a team of technicians and support staff.
- Develop and implement preventive maintenance schedules to ensure optimal facility performance.
- Review and interpret building layouts and technical drawings.
- Ensure all work complies with safety regulations, quality standards, and industry best practices.
Qualifications:
- Proven experience in a facilities management supervisory role.
- Strong knowledge of building systems, including mechanical, electrical, and plumbing (MEP).
- Excellent communication and problem-solving skills.
- Must be currently residing in Kuwait.
Join Immediately
#J-18808-LjbffrRisk Management Supervisor
Posted 4 days ago
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Job Description
Department: Clinical Quality
Your Impact
- % of reductionin high-priority clinical and operational risks year-over-year.
- ≥ 95% of incident investigations completed within established target timeframes.
- ≥ 90% participation in the safety initiatives and training programs.
- ≥ 99% timeliness of monthly risk reports.
- Own the Hospital-Wide Risk Management Program –Ensure ongoing compliance with JCI and MOH standards.
- Lead Incident & Event Management –Oversee investigations of adverse events, near misses, leading root cause analysis to ensure effective corrective actions.
- Promote a Culture of Safety – Lead awareness campaigns, risk education sessions, and hospital-wide staff safety surveys.
- Inform Decisions with Data – Manage the risk register and provide regular, data-driven reports to guide leadership.
- Champion Improvement –Partner with medical and operations teams to apply quality improvement tools (FMEA, FOCUS-PDCA).
- Manage Case Review Follow-Ups – Conduct initial case reviews, ensure recommendations are implemented, and provide progress reports.
- % reduction in high-risk incidents reported hospital-wide.
- Full compliance during audits and accreditation visits.
- Positive employee feedback on risk awareness and reporting culture.
- Accuracy and completeness of the Hospital Risk Register
- Timely reporting of key risk and safety metrics
- Bachelor’s degree in Nursing (preferred) or a related medical/health field.
- 3-5 years of experience in a hospital or clinical risk management.
- Strong knowledge of patient safety, incident reporting protocols, and JCI standards.
- Proficiency in Microsoft Office tools for data analysis and reporting.
- Data-driven mindset and collaborative spirit to champion hospital-wide safety initiatives.
- Resilience, adaptability, and accountability in a dynamic healthcare environment.
- Safety & Compliance Mindset – Upholding the highest standards of patient safety and regulatory compliance.
- Patient Focus – Anticipating and meeting patient needs with genuine care.
- Adaptability – Flexibility and resiliencein a dynamic healthcare environment.
- Collaboration – Cooperative, supportive teamwork across all departments.
- Initiative – Proactive in identifying risks and implementing effective solutions.
Ready to safeguard every patient journey with excellence and care ?
Apply now to champion patient safety at Taiba Hospital — where genuine care shapes every decision.
#J-18808-LjbffrTraffic Management Supervisor

Posted 1 day ago
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Job Description
**Principal Accountabilities**
+ Schedules work priorities based on day-to-day Traffic Management Operations, Global Prepositioned Material Services (GPMS) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO) and Administrative Contracting Office (ACO) Taskers.
+ Develops work standards; identifies training deficiencies; develops training plans; provides training and supervision for personnel using automated computer programs to process freight & web-based systems to provide in transit Visibility.
+ Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation
Facilities Management Supervisor
Posted today
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Job Description
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Risk Management Manager
Posted today
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To be successful as a risk manager you should be able to understanding, identifying, evaluating the business risks of clients and provide detailed recommendations to help them to manage and mitigate risks.
**Job Requirements**:
- 8+ Years of Experience in the Risk Management Field.
- Preferable Professional qualifications in Risk Management.
- Preferable - Excellent capability in using Quantitative risk management models.
**About Boubyan Consulting**:
We are offering the following services to clients:
- Internal Audit - Risk Management - Corporate Governance - Internal Controls review and assessment - Regulatory Compliance Advisory Services
- Management Consulting
- Training
Specialist, Knowledge Management
Posted today
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Job Description
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
**The Role:
**Perform Knowledge management activities. Write and amend the scripts used by customer Interacting staff in customer care to deliver quality product/service knowledge and in turn aid in exemplary customer service as well as administer the knowledge base, capture, structure, re-use and Improve Knowledge articles, perform periodic Knowledge Assessment etc.**
**Key Accountabilities and Activities:
- Write and distribute contact Centre scripts for active campaigns, promotions, surveys and information projects.
- To compile and update reports on standards for Customer Care.
- Translate policies/training and other relevant documents from English to Arabic and vice versa.
- Update the Customer policies and procedure Handbook as required.
- Translate the Business Process Management Department (BPMD) procedures into both English and Arabic scripts for distribution to Customer Care staff.
- Perform Learning Style Assessment and recommend appropriate learning methods
- Perform Knowledge delivery via briefing, E-Learning; training etc. based on the Learning Styles of the knowledge consumers.
- Maintain and administer customer care Knowledge base.
- Capture, Structure and Improve Knowledge articles.
- Maintain the Customer Care recognition program that tracks Call Centre staff performance and acknowledges and rewards good performance designed to increase staff productivity and motivation.
- Design and develop regular performance reports on staff as required.
- Create and distribute all Customer Care Division documents (forms, circulars, reports, presentations, quizzes, scripts, etc) according to approved departmental standards.
- Code, index and archive all Customer Care division documents on a regular basis.
- Assists the Team Leader to conduct briefings for the Call Centre staff on upcoming promotions or scripts where formal training is not required.
- Manage the E-learning Platform to include activities like content authoring, lesson management, tracking and distribution.
- Conduct periodic Customer Interaction Analytics and coaching for Customer Care Executives.
- Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
- Other duties as directed by supervisor or other superiors.
**Qualifications:
**Bachelor’s Degree in Business or related discipline**
**Other Information:
- 2-3 years’ experience required.
- Fluent verbal and written communication in both Arabic and English.
- Strong personal communication skills.KCS fundamentals certification is an advantage
- Proficiency In MS Office suite
- At least 3 Years’ experience in developing contact centre scripts and call guides.
- Proficiency in using content authoring tools like Verint/Avaya -E-learning content producer etc.
- Strong computer literacy
- Creating Content using Dream Weaver or any other desktop publishing software would be an added advantage.
- Working Knowledge of KCS Framework
- Knowledge of telecom products and services
**Note: you will be required to attach the following**:
- 2. Passport-size photograph
Senior Risk Management Analyst
Posted today
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Job Description
Join to apply for the Senior Risk Management Analyst role at Mezzan Foods
Join to apply for the Senior Risk Management Analyst role at Mezzan Foods
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- Identify risk data sources and coordinate with the relevant departments and subsidiaries across Mezzan to ensure timely availability of data (e.g., Finance, IT, BUs) for effective data management.
- Develop and implement plans to identify data gaps, improve data availability, quality, and timeliness to enhance existing data collection methods and support risk management processes.
- Drive the automation of risk data gathering and validation processes, overseeing the creation and maintenance of data extraction and processing queries to streamline data access, reporting, and analysis.
- Provide data support and automation assistance to the risk management functions to facilitate effective implementation of risk management procedures.
- Supervise the data reconciliation and validation with financial control, IT, business units, and subsidiaries to ensure adherence to established risk management standards.
- Design, establish, and maintain a robust Risk Management Information System (RMIS) as per the Group ERM Framework and Reporting Protocols.
- Analyze big data and provide solutions in conjunction with IT & SAP teams.
- Manage the Risk Management Information System (RMIS) & coordinate all necessary changes with system admins / service provider.
- Perform Quantitative Risk Analysis and calculating EMVs (Expected Monetary Values) to all applicable types of financial risks.
- Review process understanding working papers prepared by Risk Analysts as well as explaining the link between the Group structure, systems, processes and risk practices.
- Review and analyze relevant metrics and KRIs as per the KRI Program Plan designing KRI trend analysis and reports accordingly.
- Design and implement an overall risk management process for Mezzan, which includes an analysis of the financial impact on the company when risks occur.
- Analyze current risks, identify potential emerging risks, and evaluate Group’s historical risk management performance comparing potential risks against established criteria (e.g., cost, legal requirements).
- Prepare and maintain Risk Appetite, Risk Incidents, Country-wide, Division-wide, and Business Unit-wide Dashboards as per the risk management plan.
- Develop Business Division Risk Reports for assigned risk area / categories as per the risk management plan.
Shared services (Head Office)
Job Description
- Identify risk data sources and coordinate with the relevant departments and subsidiaries across Mezzan to ensure timely availability of data (e.g., Finance, IT, BUs) for effective data management.
- Develop and implement plans to identify data gaps, improve data availability, quality, and timeliness to enhance existing data collection methods and support risk management processes.
- Drive the automation of risk data gathering and validation processes, overseeing the creation and maintenance of data extraction and processing queries to streamline data access, reporting, and analysis.
- Provide data support and automation assistance to the risk management functions to facilitate effective implementation of risk management procedures.
- Supervise the data reconciliation and validation with financial control, IT, business units, and subsidiaries to ensure adherence to established risk management standards.
- Design, establish, and maintain a robust Risk Management Information System (RMIS) as per the Group ERM Framework and Reporting Protocols.
- Analyze big data and provide solutions in conjunction with IT & SAP teams.
- Manage the Risk Management Information System (RMIS) & coordinate all necessary changes with system admins / service provider.
- Perform Quantitative Risk Analysis and calculating EMVs (Expected Monetary Values) to all applicable types of financial risks.
- Review process understanding working papers prepared by Risk Analysts as well as explaining the link between the Group structure, systems, processes and risk practices.
- Review and analyze relevant metrics and KRIs as per the KRI Program Plan designing KRI trend analysis and reports accordingly.
- Design and implement an overall risk management process for Mezzan, which includes an analysis of the financial impact on the company when risks occur.
- Analyze current risks, identify potential emerging risks, and evaluate Group’s historical risk management performance comparing potential risks against established criteria (e.g., cost, legal requirements).
- Prepare and maintain Risk Appetite, Risk Incidents, Country-wide, Division-wide, and Business Unit-wide Dashboards as per the risk management plan.
- Develop Business Division Risk Reports for assigned risk area / categories as per the risk management plan.
- Must have expertise in data analytics.
- Detail Oriented.
- Excellent Communication and Presentation Skills.
- Highly proficient in MS Office Applications.
- Ability to work in a team, strong work ethic, flexibility and adaptability.
- Mandatory: Bachelors’ degree in Accounting, Risk Management, Business Administration, or Information Systems.
- Professional Certification(s) such as CRMA, RMP, CFE, CRA, etc. (Desirable)
- A minimum of 5-8 years in external audit, risk consulting, financial planning, analysis or relevant experience.
Mezzan Holding Co.is one of the leading food, healthcare, and consumer conglomerates in the Middle East with a celebrated heritage of over 75 years. Headquartered in Kuwait with direct operational activities in Kuwait, UAE, Qatar, Saudi Arabia, Iraq and Jordan Mezzan Holding Co: Employs 8,500 people (50+ nationalities) Distributes over 34,000 Stock Keeping Units (SKU) Serves over 100,000 meals a day in Kuwait, Qatar and the UAE through its catering business. Has a total of 130,000 square meters in food, beverage and FMCG manufacturing facilities in Kuwait, Qatar, UAE. Represents some of the biggest names in the FMCG and healthcare industries.
Apply NowSeniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
- Industries Food and Beverage Manufacturing
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