21 Hotel Management jobs in Kuwait

An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

What will I be doing?

As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all Guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and Guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and Team in an environmentally-conscience manner

Desired Candidate Profile

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Front Office experience in the hotel, leisure or retail sector
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in Executive Lounge in a hotel environment

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

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Job Description - Front Office Receptionist (HOT0BPFD)

Job Description

Front Office Receptionist (Job Number: HOT0BPFD )

Work Locations : Waldorf Astoria Kuwait Al Rai - Al Farwaniya - Kuwait Farwaniya 92000

An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

What will I be doing?

As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all Guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and Guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and Team in an environmentally-conscience manner

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Front Office experience in the hotel, leisure or retail sector
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in Executive Lounge in a hotel environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job : Guest Services, Operations, and Front Office

An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

What will I be doing?

As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all Guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and Guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and Team in an environmentally-conscience manner
  
  
  

• Previous Front Office experience in the hotel, leisure or retail sector
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
  
  
  

• Previous experience in Executive Lounge in a hotel environment
• Multi-lingual
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Join a hotel that is part of the Accor network, which includes over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations worldwide. We believe in your potential and the value you bring. There are numerous opportunities for development and advancement. Every gesture, smile, and action contributes to creating a positive and memorable experience for our customers, colleagues, and our planet. Together, we embody responsible hospitality.

Take the opportunity to become a Heartist and let your heart guide you in this vibrant world.

Front Office Receptionist

First impressions matter! As a Front Office Receptionist, you will greet guests from arrival to departure, ensuring they have a memorable experience with us.

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunities to develop your talent and grow within your property and across the globe
• Participate in our Corporate Social Responsibility activities, such as Planet 21, to make a difference

• Manage night shifts on a rotational basis, ensuring smooth check-in and check-out processes
• Perform night audit procedures, accurately recording all financial transactions
• Monitor hotel security, coordinate with security personnel, and handle emergencies
• Ensure compliance with hotel policies, procedures, and brand standards
• Conduct night shift handovers and communicate key details to the morning team
• Manage room availability, late check-outs, and early arrivals
• Assist in resolving operational issues during the night
• Handle guest feedback and escalate issues when necessary
• Perform administrative tasks such as updating reports, managing emails, and tracking guest preferences
• Coordinate with housekeeping and maintenance for urgent room issues
• Maintain a professional and welcoming atmosphere at the front desk
• Greet guests, manage check-ins, respond to requests, and settle accounts with exceptional service
• Take initiative to personalize guest experiences
• Promote hotel facilities and look for opportunities to upsell to enhance guest stays

Ideal candidates will have:

• A service-oriented personality
• Experience in hospitality (preferred)
• Experience with Opera or similar systems (preferred)
• Fluency in English
• Additional languages are a plus

Join a diverse and dynamic team committed to delivering exceptional guest experiences in a welcoming environment that fosters growth and collaboration.

We are an inclusive company dedicated to attracting, recruiting, and promoting diverse talent.