20 Desktop Support jobs in Kuwait

**Work Where it Matters**

Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders**, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers**, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.

**As** **an** **FRS employee**, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

**Job Summary**:
Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers.

Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.

**Responsibilities**:

- Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access
- Installs and configures network printers
- Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software
- Joins client computers to Microsoft Active Directory domains
- Configures Microsoft Outlook and manages personal folders in all versions of Outlook
- Installs, configures, and maintains security software on military computer systems
- Repairs and maintains desktop and laptop hardware
- Performs other duties as assigned

**Minimum Qualifications**:

- Must be a US citizen with an active interim Secret, or higher level, security clearance
- High school diploma or GED with at least two (2) years of experience relating to automation equipment repair
- Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver’s
- Permit (IDP), valid U.S. driver’s license, copy of COVID vaccination card, and the ability to successfully pass a police clearance check and medical qualifications
- Prerequisites for in-country applicants: valid U.S. passport, valid International Driver’s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver’s license, copy of COVID vaccination card, medical qualifications, self-identify current visa sponsor & employer, and a copy of your Civil ID and/or work visa
- You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19
- Must be able to pass a detailed medical and dental exam
- Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas
- Must have a working knowledge of Microsoft Office software
- Demonstrated strong customer service skills are mandatory
- Certifications:

- IAT Level I Baseline:

- A CE, Network CE, SSCP, CCNA-Security, CND, or a higher level (IAT II/III) compliant certification.
- Computing Environment (CE):

- CompTIA: Server
- Microsoft: 365 Certified: Modern Desktop Administrator Associate
- Microsoft: MCSA: Windows 10
- Microsoft: MCSA: Windows Server 2012
- Microsoft: MCSA: Windows Server 2016
- Microsoft: MCSE: Cloud Platform and Infrastructure
- Microsoft: MCSE: Enterprise Devices and Apps
- Microsoft: MCSE: Private Cloud 2012
- Microsoft: MCSE: Server Infrastructure 2012
- Microsoft: MCT: Certified IT Professional
- Microsoft: MCT: Certified Systems Administrator
- Microsoft: 365 Certified: Endpoint Administrator Associate
- Microsoft: 365 Certified: Enterprise Administrator Expert
- Microsoft: 365 Certified: Messaging Administrator Associate
- Microsoft: 365 C

Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.

To join our team of outstanding professionals, apply today!

Responsibilities

• Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.

• Installs and configures network printers.

• Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.

• Joins client computers to Microsoft Active Directory domains.

• Configures Microsoft Outlook and manages personal folders in all versions of Outlook.

• Installs, configures, and maintains security software on military computer systems.

• Repairs and maintains desktop and laptop hardware.

• Performs other duties as assigned.

Qualifications

• Must be a US citizen with an active Secret, or higher level, security clearance.

• High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.

• Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver’s Permit (IDP), valid U.S. driver’s license, and the ability to successfully pass a police clearance check and medical qualifications.

• Prerequisites for in-country applicants:

  • valid U.S. passport.

  • valid International Driver’s Permit (IDP) or Kuwait-issued driver's license.

  • valid U.S. driver’s license.

  • medical qualifications, self-identify current visa sponsor & employer.

  • a copy of your Civil ID and/or work visa.

• You must be able to meet all health requirements.

• Must be able to pass a details medical and dental exam.

• Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.

• Must have a working knowledge of Microsoft Office software.

• Demonstrated strong customer service skills are mandatory.

• Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:

  • IAT Level I Baseline:
  • Cisco: CCNA: Certified Network Associate - Security
  • Cisco: CCNP: Certified Network Professional - Security
  • CompTIA: A+ ce
  • CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
  • CompTIA: CySA+ ce: Cybersecurity Analyst
  • CompTIA: Network+ ce
  • CompTIA: Security+ ce
  • CompTIA: SecurityX ce
  • GIAC: GCED: Certified Enterprise Defender
  • GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
  • GIAC: GICSP: Industrial Cyber Security Professional
  • GIAC: GSEC: Security Essentials
  • ISACA: CISA: Certified Information Systems Auditor
  • ISC2: CISSP (or Associate): Certified Information Systems Security Professional
  • ISC2: SSCP: Systems Security Certified Practitioner
  • Computing Environment Certificates
  • CompTIA: Server+
  • Microsoft: 365 Certified: Modern Desktop Administrator Associate
  • Microsoft: MCSA: Windows 10
  • Microsoft: MCSA: Windows Server 2012
  • Microsoft: MCSA: Windows Server 2016
  • Microsoft: MCSE: Cloud Platform and Infrastructure
  • Microsoft: MCSE: Enterprise Devices and Apps
  • Microsoft: MCSE: Private Cloud 2012
  • Microsoft: MCSE: Server Infrastructure 2012
  • Microsoft: MCT: Certified IT Professional
  • Microsoft: MCT: Certified Systems Administrator
  • Microsoft: 365 Certified: Endpoint Administrator Associate
  • Microsoft: 365 Certified: Enterprise Administrator Expert
  • Microsoft: 365 Certified: Messaging Administrator Associate
  • Microsoft: 365 Certified: Modern Desktop Administrator Associate
  • Microsoft: 365 Certified: Security Administrator Associate
  • Microsoft: Certified: Azure Administrator Associate
  • Microsoft: Certified: Azure Database Administrator Associate
  • Microsoft: Certified: Azure Security Engineer Associate
  • Microsoft: Certified: Azure Solutions Architect Expert
  • Microsoft: Certified: Identity and Access Administrator Associate
  • Microsoft: Certified: Information Protection Administrator Associate
  • Microsoft: Certified: Security Operations Analyst Associate
  • Microsoft: MCSA: SQL 2016 Database Admin
  • Microsoft: MCSA: SQL 2016 Database BI Development
  • Microsoft: MCSA: SQL 2016 Database Dev
  • Microsoft: MCSE: Core Infrastructure
  • Microsoft: MCSE: Database Management and Analytics
  • Microsoft: MCSE: Productivity Solutions Expert
  • Microsoft: MD-100: Windows Client
  • Microsoft: MTA: Microsoft Technology Associate
  • Microsoft: MTA: Windows Server Administration Fundamentals

Job ID

2025-18398
Work Type

On-Site
Company Description

Work Where it Matters

Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.

As an FRS employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.

#J-18808-Ljbffr

Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.
To join our team of outstanding professionals, apply today!
**Responsibilities**
+ Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.
+ Installs and configures network printers.
+ Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
+ Joins client computers to Microsoft Active Directory domains.
+ Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
+ Installs, configures, and maintains security software on military computer systems.
+ Repairs and maintains desktop and laptop hardware.
+ Performs other duties as assigned.
**Qualifications**
+ Must be a US citizen with an active Secret, or higher level, security clearance.
+ High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
+ Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver's Permit (IDP), valid U.S. driver's license, and the ability to successfully pass a police clearance check and medical qualifications.
+ Prerequisites for in-country applicants:
+ valid U.S. passport.
+ valid International Driver's Permit (IDP) or Kuwait-issued driver's license.
+ valid U.S. driver's license.
+ medical qualifications, self-identify current visa sponsor & employer.
+ a copy of your Civil ID and/or work visa.
+ You must be able to meet all health requirements.
+ Must be able to pass a details medical and dental exam.
+ Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
+ Must have a working knowledge of Microsoft Office software.
+ Demonstrated strong customer service skills are mandatory.
+ Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
+ IAT Level I Baseline:
+ Cisco: CCNA: Certified Network Associate - Security
+ Cisco: CCNP: Certified Network Professional - Security
+ CompTIA: A+ ce
+ CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
+ CompTIA: CySA+ ce: Cybersecurity Analyst
+ CompTIA: Network+ ce
+ CompTIA: Security+ ce
+ CompTIA: SecurityX ce
+ GIAC: GCED: Certified Enterprise Defender
+ GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
+ GIAC: GICSP: Industrial Cyber Security Professional
+ GIAC: GSEC: Security Essentials
+ ISACA: CISA: Certified Information Systems Auditor
+ ISC2: CISSP (or Associate): Certified Information Systems Security Professional
+ ISC2: SSCP: Systems Security Certified Practitioner
+ Computing Environment Certificates
+ CompTIA: Server+ Microsoft: 365 Certified: Modern Desktop Administrator Associate
+ Microsoft: MCSA: Windows 10
+ Microsoft: MCSA: Windows Server 2012
+ Microsoft: MCSA: Windows Server 2016
+ Microsoft: MCSE: Cloud Platform and Infrastructure
+ Microsoft: MCSE: Enterprise Devices and Apps
+ Microsoft: MCSE: Private Cloud 2012
+ Microsoft: MCSE: Server Infrastructure 2012
+ Microsoft: MCT: Certified IT Professional
+ Microsoft: MCT: Certified Systems Administrator
+ Microsoft: 365 Certified: Endpoint Administrator Associate
+ Microsoft: 365 Certified: Enterprise Administrator Expert
+ Microsoft: 365 Certified: Messaging Administrator Associate
+ Microsoft: 365 Certified: Modern Desktop Administrator Associate
+ Microsoft: 365 Certified: Security Administrator Associate
+ Microsoft: Certified: Azure Administrator Associate
+ Microsoft: Certified: Azure Database Administrator Associate
+ Microsoft: Certified: Azure Security Engineer Associate
+ Microsoft: Certified: Azure Solutions Architect Expert
+ Microsoft: Certified: Identity and Access Administrator Associate
+ Microsoft: Certified: Information Protection Administrator Associate
+ Microsoft: Certified: Security Operations Analyst Associate
+ Microsoft: MCSA: SQL 2016 Database Admin
+ Microsoft: MCSA: SQL 2016 Database BI Development
+ Microsoft: MCSA: SQL 2016 Database Dev
+ Microsoft: MCSE: Core Infrastructure
+ Microsoft: MCSE: Database Management and Analytics
+ Microsoft: MCSE: Productivity Solutions Expert
+ Microsoft: MD-100: Windows Client
+ Microsoft: MTA: Microsoft Technology Associate
+ Microsoft: MTA: Windows Server Administration Fundamentals
**Job ID**
2025-18398
**Work Type**
On-Site
**Company Description**
**Work Where it Matters**
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At FRS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
**For our shareholders** , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
**For our government customers** , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
**As an FRS employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or (information about job applications status is not available at this contact information).

IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals


• Domain Access and E-mail registration


• Administering Active Directory


• PC system installation, setup and configuration


• Network maintenance and troubleshooting


• Grade Quick support and training


• Edline support and training


• Administrator’s plus support


• IT-Network Maps (including university maps)


• Laptop-Projector setup for Presentations


• Testing of new application updates


• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server


• IT Helpdesk System


• TAMS – Time Attendance System


• Interactive Board Application


• Windows Update Server.


• Follett Destiny Library Manager Program


• ID Card Management Application


• Nortel BCM Telephone Exchange Application.


• Café Terminal


• Textbook Distribution Server


• SMS Manager


• Symantec Backup Application


• NO32 Anti-virus Application


• Bell System


• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area


2. Must have training certificate(s) related to IT Help Desk Support


3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

#J-18808-Ljbffr

American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

• BS degree in computer science or equivalent experience relevant to the functional area
• Training certificate(s) related to IT Help Desk Support
• 3 to 5 years of professional experience administering help desk

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The College serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration where the language of instruction is English.

For more information about AIU visit:

#J-18808-Ljbffr

Join to apply for the IT Help Desk Support role at American International University, Kuwait .

Get AI-powered advice on this job and more exclusive features.

American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

• BS degree in computer science or equivalent experience relevant to functional area
• Training certificate(s) related to IT Help Desk Support
• 3 to 5 years of professional experience administering help desk

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The college serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration, with instruction in English.

For more information about AIU visit:

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Higher Education

Referrals increase your chances of interviewing at American International University, Kuwait by 2x.

Get notified about new IT Help Desk Support jobs in Jahra, Kuwait .

#J-18808-Ljbffr

IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server.
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application.
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area
2. Must have training certificate(s) related to IT Help Desk Support
3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

#J-18808-Ljbffr

IT Help Desk Support

American International University –

Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

Desktop Support calls - PC's and Peripherals

Domain Access and E-mail registration

Administering Active Directory

PC system installation, setup and configuration

Network maintenance and troubleshooting

Grade Quick support and training

Edline support and training

Administrator’s plus support

IT-Network Maps (including university maps)

Laptop-Projector setup for Presentations

Testing of new application updates

IT orientation of new Staff

Key Application Responsibilities:

Share Point Server

IT Helpdesk System

TAMS – Time Attendance System

Interactive Board Application

Windows Update Server.

Follett Destiny Library Manager Program

ID Card Management Application

Nortel BCM Telephone Exchange Application.

Café Terminal

Textbook Distribution Server

SMS Manager

Symantec Backup Application

NO32 Anti-virus Application

Bell System

CCTV System

Qualifications:

BS degree in computer science or equivalent experience relevant to functional area

Must have training certificate(s) related to IT Help Desk Support

Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity

:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

Join to apply for the

IT Help Desk Support

role at

American International University, Kuwait . Get AI-powered advice on this job and more exclusive features. American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities: Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff Key Application Responsibilities: Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System Qualifications: BS degree in computer science or equivalent experience relevant to functional area Training certificate(s) related to IT Help Desk Support 3 to 5 years of professional experience administering help desk About American International University: AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The college serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration, with instruction in English. For more information about AIU visit:

Seniority level

Not Applicable Employment type

Full-time Job function

Information Technology Industries

Higher Education Referrals increase your chances of interviewing at American International University, Kuwait by 2x. Get notified about new IT Help Desk Support jobs in

Jahra, Kuwait .

#J-18808-Ljbffr