42 Help Desk jobs in Kuwait

From command centers across the U.S. to theater operations on ground, at sea and in the air,** Five Rivers Services’ (an Akima Company)** personnel are at the forefront of our nation’s most vital IT, communications, and security efforts. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

**Job Summary**:
**Responsibilities**:

- Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.
- Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.
- Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
- May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
- Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.
- Works within a small continuous improvement focused team.
- Tracks and documents work performed to allow accurate reporting of all Service Desk activities.
- Completes all tasks and assignments as requested by Supervisors and Management.
- Performs other duties and assignments as required.

**Qualifications**

**Minimum Qualifications**:

- Must be a US citizen with an active interim Secret, or higher level, security clearance.
- High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.
- Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver’s Permit (IDP), valid U.S. driver’s license, copy of COVID vaccination card, and the ability to successfully pass a police clearance check and medical qualifications.
- Prerequisites for in-country applicants: valid U.S. passport, valid International Driver’s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver’s license, copy of COVID vaccination card, medical qualifications, self-identify current visa sponsor & employer, and a copy of your Civil ID and/or work visa.
- You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.
- Must be able to pass a details medical and dental exam.
- Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
- Must have a working knowledge of Microsoft Office software.
- Demonstrated strong customer service skills are mandatory.

**Certifications**:

- IAT Level I Baseline:

- CompTIA A+ CE, Network+ CE, SSCP, CCNA-Security, CND, or a higher level (IAT II/III) compliant certification.
- Computing Environment (CE).
- Microsoft MD-100: Windows Client.
- Microsoft Technology Associate (MTA), MTA: Windows Server Administration Fundamentals.
- Microsoft Certified Solutions Associate (MCSA): Windows 10, MCSA: Windows Server 2012/2016, MCSA: SQL 2016, MCSA: SQL 2016 Database Administration, MCSA: SQL 2016 Database BI Development, MCSA: SQL 2016 Database Development.
- Microsoft Certified Solutions Expert (MCSE): Enterprise Devices and Apps, MCSE: Private Cloud, MCSE: Server Infrastructure 2012, MCSE: Database Management and Analytics, MCSE: Cloud Platform and Infrastructure, MCSE: Productivity Solutions Expert.
- Microsoft 365 Certified (M365C): Modern Desktop Administrator Associate, M365C: Information Protection Administrator. Associate, M365C: Information Protection Administrator Associate, M365C: Security Administrator Associate, M365C: Messaging Administrator Associate, M365C: Enterprise Administrator Expert.
- Microsoft Certified (MC): Azure Administrator Associate, MC: Security, Compliance, and Identify Fundamentals, MC: Azure Database Administrator Associate, MC: Azure Security Engineer Associate, MC: Azure Solutions Architect Expert, MC: Identity and Access Administrator Associate, MC: Information Protection Administrator Associate, MC: Security Operations Analyst Associate.
- CompTIA Server+ CE.

**Material and Equipment Used**:

- Desktop

From command centers across the U.S. to theater operations on ground, at sea and in the air,** Five Rivers Services’ (an Akima Company)** personnel are at the forefront of our nation’s most vital IT, communications, and security efforts. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

**Job Summary**:
**Responsibilities**:

- Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.
- Provides immediate response to all customers who come to the Service Desk. Person to person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.
- Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
- May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
- Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.
- Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. Completes all tasks and assignments as requested by Supervisors and Management.
- Performs other duties and assignments as required.

**Qualifications**

**Minimum Qualifications**:

- Must be a US citizen with an active interim Secret, or higher level, security clearance.
- High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.
- Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver’s Permit (IDP), valid U.S. driver’s license, copy of COVID vaccination card, and the ability to successfully pass a police clearance check and medical qualifications.
- Prerequisites for in-country applicants: valid U.S. passport, valid International Driver’s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver’s license, copy of COVID vaccination card, medical qualifications, self-identify current visa sponsor & employer, and a copy of your Civil ID and/or work visa.
- You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.
- Must be able to pass a details medical and dental exam.
- Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
- Must have a working knowledge of Microsoft Office software.
- Demonstrated strong customer service skills are mandatory.

**Certifications**:

- IAT Level I Baseline.
- CompTIA A+ CE, Network+ CE, SSCP, CCNA-Security, CND, or a higher level (IAT II/III) compliant certification.
- Computing Environment (CE).
- Microsoft MD-100: Windows Client.
- Microsoft Technology Associate (MTA), MTA: Windows Server Administration Fundamentals.
- Microsoft Certified Solutions Associate (MCSA): Windows 10, MCSA: Windows Server 2012/2016, MCSA: SQL 2016, MCSA: SQL. 2016 Database Administration, MCSA: SQL 2016 Database BI Development, MCSA: SQL 2016 Database Development.
- Microsoft Certified Solutions Expert (MCSE): Enterprise Devices and Apps, MCSE: Private Cloud, MCSE: Server Infrastructure. 2012, MCSE: Database Management and Analytics, MCSE: Cloud Platform and Infrastructure, MCSE: Productivity Solutions Expert.
- Microsoft 365 Certified (M365C): Modern Desktop Administrator Associate, M365C: Information Protection Administrator Associate, M365C: Information Protection Administrator Associate, M365C: Security Administrator Associate, M365C: Messaging Administrator Associate, M365C: Enterprise Administrator Expert.
- Microsoft Certified (MC): Azure Administrator Associate, MC: Security, Compliance, and Identify Fundamentals, MC: Azure Database Administrator Associate, MC: Azure Security Engineer Associate, MC: Azure Solutions Architect Expert, MC: Identity and Access Administrator Associate, MC: Information Protection Administrator Associate, MC: Security Operations Analyst Associate.
- CompTIA Server+ CE.

**Material and Equipment Used**:

- Desktop com

From command centers across the U.S. to theater operations on ground, at sea and in the air,** Five Rivers Services’ (an Akima Company)** personnel are at the forefront of our nation’s most vital IT, communications, and security efforts. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.

**Job Summary**:
**Responsibilities**:

- Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.
- Provides immediate response to all customers who come to the Service Desk. Person to person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.
- Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
- May be required to work for 12 hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
- Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.
- Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. Completes all tasks and assignments as requested by Supervisors and Management.
- Performs other duties and assignments as required.

**Qualifications**

**Minimum Qualifications**:
- High school diploma or GED.- Must have a minimum of one year experience in a Service Desk Environment.
- Must have a working knowledge of Microsoft Office software.
- Demonstrated strong customer service skills are mandatory.
- Must have an active Secret clearance (or Interim Secret with ability to obtain and maintain a Secret), US citizenship is required.
- Pre-requisites for State side applicants - copy of valid passport, copy of valid international driver’s permit, copy of valid US driver’s license, copy of COVID vaccination card, police clearance check and medical qualifications.
- Pre-requisites for in country applicants - copy of valid passport, copy of valid international driver’s permit, copy of valid US driver’s license, copy of COVID vaccination card, medical qualifications, self-identify current visa sponsor & employer, and a copy of Civil ID.
- Must be able to provide copies of Active Certifications (2 levels as outlined below), and their transcripts.

**Certifications**:
**IAT Level I Baseline**:

- A+ ce, Network+ ce, SSCP.
- Please note Level II and Level III baseline are not required but are acceptable.

**CE**:

- MCSA: Windows 10, MCSA: Windows Server 2012/2016, MCSE: Cloud Platform and Infrastructure.
- MCSE: Enterprise Devices and Apps, MCSE: Private Cloud, MCSE: Server Infrastructure.
- Microsoft Exam 70-398 - Planning for and Managing Devices in the Enterprise.
- Microsoft Exam 70-697 - Configuring Windows Devices.
- Microsoft Exam 70-698 - Installing and Configuring Windows 10.
- Server +.

**Material and Equipment Used**:

- Desktop computer, printer/copier, digital sender, telephones.
- Remedy 7.6, Microsoft Exchange Server 2007, Print Queue Management, Army Gold Master/Universal Gold Master, Microsoft Office with a focus on Outlook 2007, and Microsoft Internet Explorer.

**Working Environment and Physical Activities**:

- Working environment will be in an open office area.
- Individual must be able to lift up to 20 lbs unassisted.
- Work environment will be very hot due to climatic conditions within the region.
- Personnel will also be required to sit and talk on the phone for long periods of time.
- You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability,

IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server.
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application.
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area
2. Must have training certificate(s) related to IT Help Desk Support
3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

#J-18808-Ljbffr

IT Help Desk Support

American International University –

Kuwait City Classification:Professional/Technical Reports to:Director of IT Job description Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment. Key Responsibilities: Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff Key Application Responsibilities: Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System Qualifications: BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk About American InternationalUniversity

: AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English. For more information about AIUvisit:

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

Qualifications And Skills

• Diploma or Bachelor’s in IT or a related field.
• 1–2 years experience in technical support or IT helpdesk role.
• Familiarity with Windows OS, Microsoft Office, and basic networking.
• Strong communication and customer service skills.
• Fluency in English and Arabic is a plus.
  
  

Send email to:

Basic Details

Qualification

Posted : 4 days ago

Job Type : Full-Time

Company : Kuwait Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : #J-18808-Ljbffr

(Due to the nature of the work and contract requirements, U.S. Citizenship isrequired.)

Description:

C3EL is seeking a Help Desk Tier I Support to join our team in Camp Arifjan, Kuwait. In this role, you’ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You’ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently.

Responsibilities

• Perform laptop imaging and deployment.
• Conduct basic IP and network connectivity troubleshooting.
• Create and manage user accounts within a Microsoft domain environment.
• Add and remove computers from the domain.
• Assign users to appropriate groups and apply necessary permissions.
• Create and manage Exchange mailboxes.
• Diagnose and resolve user email-related issues.
• Troubleshoot and configure printers, including mapping shared printers.
• Document all support actions and troubleshooting steps for reporting and tracking purposes.

Minimum Qualifications:

• An Active, in-scope US Government issued Secret clearance.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Must have a minimum of seven (7) years of experience with IT systems.
• Must have a minimum of four (4) years in IT customer support.
• Must have a minimum of two (2) years experience in a military environment.
• Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP.
• Able to travel to support mission up to 10%.

Education:

• Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in C3EL’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

• A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
• Select.

Voluntary Self-Identification of Disability

Form CC-305

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Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, for example:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorders (e.g., lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Diabetes
• Disability examples continue as listed in the original text.

Disability Status Select.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr

(Due to the nature of the work and contract requirements, U.S. Citizenship isrequired.) Description:

C3EL is seeking a Help Desk Tier I Support to join our team in Camp Arifjan, Kuwait. In this role, you’ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You’ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently. Responsibilities

Perform laptop imaging and deployment. Conduct basic IP and network connectivity troubleshooting. Create and manage user accounts within a Microsoft domain environment. Add and remove computers from the domain. Assign users to appropriate groups and apply necessary permissions. Create and manage Exchange mailboxes. Diagnose and resolve user email-related issues. Troubleshoot and configure printers, including mapping shared printers. Document all support actions and troubleshooting steps for reporting and tracking purposes. Minimum Qualifications:

An Active, in-scope US Government issued

Secret

clearance. Due to the nature of the work and contract requirements,

US Citizenship is required. Must have a minimum of seven (7) years of experience with IT systems. Must have a minimum of four (4) years in IT customer support. Must have a minimum of two (2) years experience in a military environment. Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP. Able to travel to support mission up to 10%. Education:

Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience. Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in C3EL’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, for example: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorders (e.g., lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS) Blind or low vision Cancer (past or present) Cardiovascular or heart disease Diabetes Disability examples continue as listed in the original text. Disability Status Select. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

Qualifications And Skills

Diploma or Bachelor’s in IT or a related field. 1–2 years experience in technical support or IT helpdesk role. Familiarity with Windows OS, Microsoft Office, and basic networking. Strong communication and customer service skills. Fluency in English and Arabic is a plus.

Send email to:

Basic Details

Qualification

Posted :

4 days ago

Job Type :

Full-Time

Company :

Kuwait Jobs

Contact Info

Mobile :

Not-Mentioned

Alternate Mobile :

Not-Mentioned

Email :

#J-18808-Ljbffr