12 Training Operations jobs in Kuwait

Dar Al Salam Educational Co. WLL | Full time

Jleeb Al-Shuyoukh, Kuwait | Posted on 10/03/2022

1. To develop, design and implement relevant employability and vocational training, and development programmes, meeting learner and employer needs in line with financial targets and quality standards.
2. Support and develop learners from diverse and challenging backgrounds.
3. Manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organisation.
4. Counsel potential students on course and program selection, class scheduling, school adjustment, truancy, study habits, and career planning.
5. Translate the curriculum into a competitive and attractive delivery model.
6. Set high expectations of learners by monitoring and challenging behaviour and attendance.
7. Achieve monthly revenue targets from upselling and referrals from current students.
8. Develop marketing and sales activities to increase registrations and to ensure targets are reached.
9. Collect course feedback from students and pass on this feedback to the relevant faculty and head of department.
10. Develop and implement detailed timetables and delivery plans.
11. Identify faculties for specific training programmes and make faculty contracts.
12. Support team members with planning and curriculum delivery.
13. Maintain overall centre responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, responsibilities and obligations.
14. Troubleshoot operational issues ensuring resolution.

1. Minimum of 2-3 years’ experience working in a similar position.
2. Proficient in Office 365 and business software.
3. Desire to seek out opportunities, minimizing financial costs.
4. Excellent organisational and time management skills, taking responsibility for your own workload.
5. Strong and clear communication skills with mastery over written and verbal communication.

1. Single point of contact to create, execute training calendar and ensure strict adherence to the calendar programs. Devise mechanism to track training execution across stores/ territories.
2. Coordinate with the operations team to identify training requirements and ensure program implementation across stores/ territories.
3. Review existing training modules and update them on a periodic basis.
4. Should possess basic understanding of content development objectives and should be able to create new training programs/ modules in coordination with the Operations head, subject matter experts and the concept training head (Specific to the concept/ territory).
5. Conduct training for Backend & Frontend and should be ready to travel as and when required.
6. Co-ordinate with the LRS to identify and plan training programs suited for multiple levels and functions both for Backend and Frontend staff at the concept office.
7. Assist the concept training head in conducting training needs analysis on an ongoing basis to suggest/ plan training programs to enable better and trained staff (Backend and Frontend).
8. Assist concept training head to coordinate with the operational/ functional heads and work along with the HR to identify if the training can be done in-house or need external vendor(s). In case of external training(s), identify external vendor(s), plan the training requirements and work closely with the finance to work on the budget and get the training organized.
9. Strict adherence to budgets and explore possibilities of cost savings wherever possible.
10. Strict adherence in maintaining the quality of training program(s) through regular feedback/ evaluation techniques, maintain proper database and make available whenever required. Ensure timely and correct MIS of training records available to all stakeholders whenever needed likewise published through training dashboard (OLM).

1. Exposure to the Retail Industry.
2. 3 years Minimum experience.
3. Exposure to designing and facilitating soft skill, behavioral and technical training programs.
4. Excellent communication skills.
5. Planning & Execution Skills.
6. Team Player.
7. Should be able to coordinate with and work with multiple teams.

ABC Consultants is one of the leading players in organized recruitment services in the Middle East. We are the preferred recruitment partners for clients and a trusted consultant for all senior professionals. Our network is spread across continents and enables us to bring an international approach to recruitment.

We are located in the regional business hub, Dubai and cater to the Middle East & African countries. Our sourcing and recruitment solutions are focused on servicing upper middle management, senior management & c level mandates.

Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What’s on Your Plate?

• Lead the training team, identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with Trainers/line managers.

  
  

• Develop an overall or individualized training and development plan that addresses identified needs and expectations.

  
  

• Deploy a variety of training methods, including mentoring, coaching, on-the-job training, e-learning, workshops, and simulations.

  
  

• Conduct effective induction and orientation sessions for new hires.

  
  

• Monitor and evaluate the effectiveness, success, and ROI of training programs periodically and report on them.

  
  

• Manage the training budget efficiently.

  
  

• Provide opportunities for ongoing development to enhance skills and knowledge.

  
  

• Resolve any specific problems and tailor training programs as necessary.

  
  

• Maintain a keen understanding of training trends, developments, and best practices.
  
  

  
  

Hiring and Training Responsibilities:

• Lead the hiring team and oversee the hiring process to ensure a healthy fleet of riders.

  
  

• Develop and maintain the monthly supply model to optimize fleet management.

  
  

• Train the hiring team on conducting brief interviews with new riders and measuring their basic skills.

  
  

What Did We Order?

• Proven work experience as a Trainer.

  
  

• Track record in designing and executing successful training programs.

  
  

• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job training, e-learning, workshops, and simulations).

  
  

• Excellent communication and leadership skills.

  
  

• Ability to plan, multi-task, and manage time effectively.

  
  

• Strong writing and record-keeping ability for reports and training manuals.

  
  

• Good analytical and database skills.

  
  

• Arabic Language is a must

  
  

Get AI-powered advice on this job and more exclusive features.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What’s on Your Plate?

• Lead the training team, identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with Trainers/line managers.
• Develop an overall or individualized training and development plan that addresses identified needs and expectations.
• Deploy a variety of training methods, including mentoring, coaching, on-the-job training, e-learning, workshops, and simulations.
• Conduct effective induction and orientation sessions for new hires.
• Monitor and evaluate the effectiveness, success, and ROI of training programs periodically and report on them.
• Manage the training budget efficiently.
• Provide opportunities for ongoing development to enhance skills and knowledge.
• Resolve any specific problems and tailor training programs as necessary.
• Maintain a keen understanding of training trends, developments, and best practices.
  
  

• Lead the hiring team and oversee the hiring process to ensure a healthy fleet of riders.
• Develop and maintain the monthly supply model to optimize fleet management.
• Train the hiring team on conducting brief interviews with new riders and measuring their basic skills.
  
  

• Proven work experience as a Trainer.
• Track record in designing and executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job training, e-learning, workshops, and simulations).
• Excellent communication and leadership skills.
• Ability to plan, multi-task, and manage time effectively.
• Strong writing and record-keeping ability for reports and training manuals.
• Good analytical and database skills.
• Arabic Language is a must

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

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