30 The Ritz Carlton jobs in Kuwait

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Job Description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.

About The Job

An opportunity has arisen for a Guest Services Executive to join the Front Office in Jumeirah Messilah Beach . The main duties and responsibilities of this role:

Key Responsibilities

• Welcome and register guests upon arrival, issue room keys, and process payments on departure.
• Assist guests efficiently throughout their stay, ensuring all requests are met and privacy is maintained.
• Maintain accurate guest records in the Opera system, including passport scans for the CID report.
• Ensure the Guest Services desk is fully operational, stocked, and prepared at all times.
• Maximize room revenue by up-selling and securing the highest possible rates for walk-in guests.
• Attend daily briefings, update supervisors on challenges, and assist with administrative tasks like filing and routing reports.
  
  

• Should have 2-year minimum experience with same role in a five-star hotel.
• Anticipate guest’s needs and respond with congenial hospitality.
• Work in a multicultural environment.
• Highly organized, ability to multi-task and work well within a team.
  
  

• Attractive tax-free salary paid in Kuwaiti Dinar (KWD)
• 30 days of annual leave
• flight ticket is provided
• Provided accommodation
• Comprehensive life insurance
• Monthly service charge

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.

About the Job:

An opportunity has arisen for aGuest Services Executive to join theFront Office in Jumeirah Messilah Beach . The main duties and responsibilities of this role:

Key Responsibilities:

• Welcome and register guests upon arrival, issue room keys, and process payments on departure.
• Assist guests efficiently throughout their stay, ensuring all requests are met and privacy is maintained.
• Maintain accurate guest records in the Opera system, including passport scans for the CID report.
• Ensure the Guest Services desk is fully operational, stocked, and prepared at all times.
• Maximize room revenue by up-selling and securing the highest possible rates for walk-in guests.
• Attend daily briefings, update supervisors on challenges, and assist with administrative tasks like filing and routing reports.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Should have2-year minimum experience with same role in a five-star hotel.
• Anticipate guest’s needs and respond with congenial hospitality.
• Work in a multicultural environment.
• Highly organized, ability to multi-task and work well within a team.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. This include

• 30 days of annual leave
• flight ticket is provided
• Provided accommodation
• Monthly service charge

• Job Identification 6546
• Job Category Rooms
• Posting Date 08/19/2025, 01:11 PM
• Apply Before 09/11/2025, 01:11 PM
• Job Schedule Full time

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About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.

About the Job:

An opportunity has arisen for aGuest Services Executive to join theFront Office in Jumeirah Messilah Beach . The main duties and responsibilities of this role:

Key Responsibilities:

• Welcome and register guests upon arrival, issue room keys, and process payments on departure.
• Assist guests efficiently throughout their stay, ensuring all requests are met and privacy is maintained.
• Maintain accurate guest records in the Opera system, including passport scans for the CID report.
• Ensure the Guest Services desk is fully operational, stocked, and prepared at all times.
• Maximize room revenue by up-selling and securing the highest possible rates for walk-in guests.
• Attend daily briefings, update supervisors on challenges, and assist with administrative tasks like filing and routing reports.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Should have2-year minimum experience with same role in a five-star hotel.
• Anticipate guest’s needs and respond with congenial hospitality.
• Work in a multicultural environment.
• Highly organized, ability to multi-task and work well within a team.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. This include

• 30 days of annual leave
• flight ticket is provided
• Provided accommodation
• Monthly service charge

• Job Identification 6546
• Job Category Rooms
• Posting Date 08/19/2025, 01:11 PM
• Apply Before 09/11/2025, 01:11 PM
• Job Schedule Full time

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)

CLOSING DATE

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.

Provide customers with accurate information at all times.

Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.

Create complaint tickets correctly and in adherence with policies and procedures.

Update the database with the most recent customer information.

Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.

Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.

Escalate cases that require intervention by the Call Service Manager.

Assist colleagues and foster an environment of teamwork and collaboration.

Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.

Participates in project work where applicable.

Between 25-30

FEMALE

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.

Minimum 2-4 years in a similar position or related to business.

Relevant Experience: 0-2 years of experience in the automotive industry.

• Prior experience in a customer service role
• Bilingual (Fluency in Arabic and English languages)
• Willing to work two shifts
• Customer-focused Service, Telephone Manners, and Customer Support skills
• Strong communication and interpersonal abilities
• Problem-solving skills and ability to adapt to various situations
• Previous experience in a customer service role
• Knowledge of luxury automotive brands is a plus

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician

First name *

Last name *

Phone Number (+965) *

Email - (ex. ) *

Nationality *

Age *

Gender * Male
Female

Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No

Educational Details - (ex. Bachelors In Business Administration) *

Country of Residence *

Are you currently in Kuwait? * Yes
No

Passport Number *

Passport Validity (DD/MM/YYY *

Do you have a Valid Kuwaiti Driving License

Current - Past Employer *

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Upload CV (in English, PDF or Word Forrmat)

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How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral

By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.

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The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.

• Processing all credit transactions for electronics, Furniture and online.
• Validate and ensure documentation compliance, and authenticity.
• Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
• Ensure accuracy of all calculations.
• Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.
• Ensure that the Individual monthly sales targets is met.
• Ensure that the company standard for customer satisfaction is met and maintained.
• Selling related Easy Credit products and Services
• Credit collection & instalment