13 The Regency Hotel jobs in Kuwait
Guest Services Supervisor (Concierge), PRE OPENING
Posted 3 days ago
Job Viewed
Job Description
**Job Number** 25098222
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Front Desk Agent
Posted today
Job Viewed
Job Description
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:
- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
Front Desk Receptionist
Posted 3 days ago
Job Viewed
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
About the role:
The Front Desk Receptionist welcomes guests to the property , providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus r esponding to a wide variety of guest requests , assessing guest needs , adding personal recommendations , and align ing with Four Seasons service standards . This role is part of the Front Office, reporting to the Front Desk Manager.
What you will do:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, et c.
Responds to all guest requests in an accurate and timely manner. Interaction s with guest will be in person and by phone;
Resolves guest complaints , and find opportunities to recognize and personalize the service
experience for all guests
What you bring :
One + years' experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences .
Excellent communication skills in both English and Arabic.
What we offer:
Full board single accommodation in a high-quality, well-resourced compound.
Complimentary nights at Four Seasons Hotels worldwide.
Paid home leave tickets.
Quality employee meals.
Free transportation to and from work.
High-speed Wi-Fi in staff accommodation and transport.
Regular social and sporting events.
Work Authorization
Hotel will apply for the work authorization for the successful candidate
We look forward to receiving your application!
#J-18808-Ljbffr
Front Desk Receptionist
Posted 9 days ago
Job Viewed
Job Description
Front Desk, First Impressions & Fabulous Vibes — We’re Hiring a Receptionist at Boutiqaat!
At Boutiqaat , we’re more than a beauty and fashion platform—we’re a bold, digital lifestyle brand leading the e-commerce wave across the GCC. With style, tech, and customer obsession at our core, we create experiences that make people feel seen, heard, and valued.
Now we’re on the hunt for the face and voice of Boutiqaat —a Receptionist who’s polished, professional, and brings a positive presence to every conversation.
What You’ll Be Doing:
- Welcoming visitors, partners, and VIPs with warmth, confidence, and efficiency.
- Managing calls, emails, and inquiries like a pro—connecting people to the right department with ease.
- Maintaining a tidy, organized front-desk area that reflects our sleek, modern brand.
- Supporting admin tasks and office coordination to keep our operations running smoothly.
- Being the go-to point of contact for all things “first impression”—because you set the tone.
What You Bring to the Table:
- A charming, confident, and approachable personality with exceptional communication skills.
- Fluency in English and Arabic is Mandatory.
- Previous experience in a receptionist, customer service, or front-desk role.
- Professionalism, punctuality, and the ability to handle multiple tasks with grace.
- Tech-savvy mindset and comfort using basic office tools and phone/email systems.
Why Boutiqaat:
Because we don’t do ordinary. At Boutiqaat, you’ll be part of a vibrant, youthful environment where style meets innovation. We celebrate creativity, empower individuality, and offer growth opportunities that match your ambition. This is more than a job—it’s your runway to something bigger.
Ready to be the first smile people see and the voice they remember?
Apply now and make your mark at Boutiqaat.
#J-18808-LjbffrFront Desk Agent
Posted today
Job Viewed
Job Description
Key Job Responsibilities:
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.
#J-18808-Ljbffr
Front Desk Receptionist
Posted 9 days ago
Job Viewed
Job Description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
About the role:
The Front Desk
Receptionist
welcomes guests to the property
,
providing an exceptional guest experience at check-in, during the guest’s stay and on departure.
This role
works to achieve the highest level of guest satisfaction
during their arrival and departure, plus
r
esponding
to a wide variety of guest requests
,
assessing guest needs
,
adding personal recommendations
,
and
align
ing
with
Four Seasons
service standards
.
This role is part of the Front Office,
reporting to the Front Desk Manager.
What you will do:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever
possible
Assists
guests
in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, et
c.
Responds to all guest requests in
an accurate
and
timely
manner. Interaction
s
with guest will be in person and by
phone;
Resolves
guest
complaints
, and find opportunities to recognize and personalize the
service
experience for all guests
What you bring
:
One + years' experience
working within a luxury
hotel or similar environment is
considered an
asset
Excellent interpersonal skills and
communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences
.
Excellent communication skills in both English and Arabic.
What we offer:
Full board single accommodation in a high-quality, well-resourced compound.
Complimentary nights at Four Seasons Hotels worldwide.
Paid home leave tickets.
Quality employee meals.
Free transportation to and from work.
High-speed Wi-Fi in staff accommodation and transport.
Regular social and sporting events.
Work Authorization
Hotel will apply for the work authorization for the successful candidate
We look forward to receiving your application!
#J-18808-Ljbffr
Front Desk Receptionist
Posted 15 days ago
Job Viewed
Job Description
Boutiqaat , we’re more than a beauty and fashion platform—we’re a bold, digital lifestyle brand leading the e-commerce wave across the GCC. With style, tech, and customer obsession at our core, we create experiences that make people feel seen, heard, and valued. Now we’re on the hunt for
the face and voice of Boutiqaat —a Receptionist who’s polished, professional, and brings a positive presence to every conversation. What You’ll Be Doing: Welcoming visitors, partners, and VIPs with warmth, confidence, and efficiency. Managing calls, emails, and inquiries like a pro—connecting people to the right department with ease. Maintaining a tidy, organized front-desk area that reflects our sleek, modern brand. Supporting admin tasks and office coordination to keep our operations running smoothly. Being the go-to point of contact for all things “first impression”—because you set the tone. What You Bring to the Table: A charming, confident, and approachable personality with exceptional communication skills. Fluency in English and Arabic is Mandatory. Previous experience in a receptionist, customer service, or front-desk role. Professionalism, punctuality, and the ability to handle multiple tasks with grace. Tech-savvy mindset and comfort using basic office tools and phone/email systems. Why Boutiqaat: Because we don’t do ordinary. At Boutiqaat, you’ll be part of a vibrant, youthful environment where style meets innovation. We celebrate creativity, empower individuality, and offer growth opportunities that match your ambition. This is more than a job—it’s your runway to something bigger. Ready to be the first smile people see and the voice they remember? Apply now and make your mark at Boutiqaat.
#J-18808-Ljbffr
Be The First To Know
About the latest The regency hotel Jobs in Kuwait !
Front Desk Associate
Posted today
Job Viewed
Job Description
- Meet and greet clients and visitors and maintain trusting relationships with customers.
- Respond to incoming telephone calls and online inquiries.
- Create and update records ensuring accuracy and validity of the information.
- Should be able to promote our interesting services, ideally a dynamic, well-spoken marketing talent, who will strengthen our sales and promote brand name.
- Ensure that the handing of a reservation for the meeting rooms is done with complete professionalism.
- Know the pricing policy of the offices and explain to customers the best services for their needs.
- Update client records with contact and billing details, appointments, and services offered.
- Maintain a tidy reception and common areas.
- Responsible for preparing periodic reports.
- Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including LinkedIn, and Instagram.
- Researches and monitors the activity of company competitors.
- All the above accountabilities include but are not limited to any additional/new tasks or responsibilities assigned by the line manager.
**Requirements** **and Skills**
To be considered for this role, you need to meet the following criteria:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Should have a minimum of 2 years of experience
- Must have excellent customer service skills.
- Must be calm, polite, and patient in stressful situations.
- Multitasking and time-management skills, with the ability to prioritize tasks
- Should have good written and verbal skills in English and Arabic (would be added advantage)
- High School degree / Diploma / Bachelor Degree (would be added advantage).
- Under valid Visa
- Must upload a Personal Photo along with the resume.
**Salary**: From KD250.000 per month
Ability to commute/relocate:
- Kuwait City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you below 30 years old?
**Experience**:
- Receptionist: 2 years (required)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (required)
- Day Shift (preferred)
Front Desk Agent / Receptionist
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Front Desk Agent / Receptionist role at Accor
Join to apply for the Front Desk Agent / Receptionist role at Accor
Get AI-powered advice on this job and more exclusive features.
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.
What Is In It For You
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and worldwide!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.
Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.
- Greet and welcome in a warm and professional manner.
- Registers and rooms all arrivals according to established procedures.
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Provides accurate information for the services.
- Has full knowledge of any special promotion, all internal memos and activities. Attends to guest complaints and refers problem to the manager in charge.
- Accurately and promptly fulfils guest requests and anticipate needs. Generates additional incremental revenue by using the Up selling techniques.
- Maintains high confidentiality in regard to guest privacy.
- Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
Are you the right fit? – The Suitable Talent
- Qualified candidates must have a minimum of 2 years' experience in 5 Start Hotels.
- Be customer service oriented, reliable and able to react quickly under pressure with a smile.
- Strong customer service skills required
- Strong organizational skills required
Additional Information
- Prior experience working with Opera CLOUD, system is an asset.
- Fluency in English / Arabic Language will be highly preferably.
- Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Hospitality
Referrals increase your chances of interviewing at Accor by 2x
Sign in to set job alerts for “Front Desk Representative” roles. Guest Experience Expert (Front Desk Agent), PRE OPENING we are looking Computer operator for part time Hiring Receptionist, Barista & Drivers (Full Time) Full Time Receptionist for a Hair Salon in Kuwait . Required Assistant (Labour type) part time male only Administrative Officer – Engineering Environment Job opportunity - Admin & Procurement coordinator Urgently Required: IELTS/PTE Trainer with Office Administration Skills (Part-Time)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrFront Desk Agent / Receptionist
Posted 2 days ago
Job Viewed
Job Description
Front Desk Agent / Receptionist
role at
Accor Join to apply for the
Front Desk Agent / Receptionist
role at
Accor Get AI-powered advice on this job and more exclusive features. Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.
What Is In It For You
Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and worldwide! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Key Deliverables and Responsibilities
Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.
Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.
Greet and welcome in a warm and professional manner. Registers and rooms all arrivals according to established procedures. Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. Assist with administrative tasks such as filing, data entry, and managing correspondence. Provides accurate information for the services. Has full knowledge of any special promotion, all internal memos and activities. Attends to guest complaints and refers problem to the manager in charge. Accurately and promptly fulfils guest requests and anticipate needs. Generates additional incremental revenue by using the Up selling techniques. Maintains high confidentiality in regard to guest privacy. Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
Qualifications
Are you the right fit? – The Suitable Talent
Qualified candidates must have a minimum of 2 years' experience in 5 Start Hotels. Be customer service oriented, reliable and able to react quickly under pressure with a smile. Strong customer service skills required Strong organizational skills required
Education : High School Diploma or equivalent.
Additional Information
Prior experience working with Opera CLOUD, system is an asset. Fluency in English / Arabic Language will be highly preferably. Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational skills and attention to detail.
Our Commitment To Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Accor by 2x Sign in to set job alerts for “Front Desk Representative” roles.
Guest Experience Expert (Front Desk Agent), PRE OPENING
we are looking Computer operator for part time
Hiring Receptionist, Barista & Drivers (Full Time)
Full Time Receptionist for a Hair Salon in Kuwait .
Required Assistant (Labour type) part time male only
Administrative Officer – Engineering Environment
Job opportunity - Admin & Procurement coordinator
Urgently Required: IELTS/PTE Trainer with Office Administration Skills (Part-Time)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr