15 Technical Sales Engineer jobs in Kuwait
Client Services Manager, Global Payments Solutions
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**Some careers grow faster than others.**
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
The role holder will manage the provision of client service support to high-valued Global Payments Solutions clients, ensuring client expectations are exceeded and HSBC offers a superior service to that of our competitors. Their role is to provide client liaison and partner with Relationship Managers, Product Management and Operations to identify customized, competitive solutions;
**In this role you will**:
- Manage the end-to-end client management process providing a positive and professional onboarding / client experience for customers resolving client service issues and challenges.
- Understand and describe which products and channels relate to specific customers utilising professional and technical expertise to provide credible observations and recommendations to enhance the clients business.
- Actively engage with colleagues across HSBC to ensure that all customer’s needs are met at the first point of contact.
- Accountable for delivering Client Service excellence effectively managing any risks and issues.
- Identify and introduce service improvements to benefit the overall client experience and streamline internal processes.
- Identify client requirements, working with Sales, RMs and Product Managers to address their needs and enhance client experience, thus seeking to expand HSBC’s share of our client’s business through global business referrals and cross selling.
- Strive for class-leading customer experience by cultivating a consistent client service and relationship management culture.
Requirements
**In order to be successful in this role you need to meet the following requirements**:
- University degree and relevant professional qualifications (Cert ICM / CTP).
- At least 3 years of professional experience preferably in the Banking sector within the cash & treasury management space, with proven track record in Client Services.
- Excellent knowledge and direct experience of service provision and how customer service impacts client perception.
- Proven track record in client servicing, client service reviews, managing complex queries and an ability to cross sell for revenue opportunities.
- Good level of understanding of the cash & treasury management concepts and comprehensive awareness with regards to the digital evolution in the banking sector
- Fair knowledge of local and regional cash management and clearing services, products and techniques.
- Experience and understanding of managing diverse, cross-functional teams
- Able to gather stakeholders and connect at all levels of the Organisation: can-do attitude
- Excellent communication and stakeholder management skills.
Implementation & Technical Support
Posted 4 days ago
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The Technical Support Specialist position at IDS Fintech involves maintaining and supporting the clients of the enterprise financial software solution. The role requires proficiency in SQL database management and focuses on providing comprehensive support for a financial system that handles financial transactions.
Skills and Qualifications
- Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field
- Minimum of 2 years and a maximum of 4 years of experience in ERP and/or financial sector and related fields
- At least 2 years of experience in an equivalent job position and project management
- Knowledge of web servers, networking basics, Windows Server, SQL Server, and Crystal Reports
- Only for Kuwait residents
Technical Support Officer
Posted 4 days ago
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Perform assigned IT daily operations regarding hardware and software utilization, IT security rules & regulations, managing server room and network administration, preparing IT infrastructure for new employees, stores and restaurants, data backup and providing support to end users as per IT standards, policies, and procedures.
Job Responsibilities:
- Troubleshoot servers, network, and Desktops infrastructure.
- Provide regular support for all production servers, services, network firewalls and security equipment’s including CCTV, Biometric systems etc.
- Ensure new & existing stores and restaurants have all required IT infrastructure.
- Plan and execute scheduled maintenance and upgrades for servers, network, and Desktop hardware.
- Provide technical support to all departments and business units related to Application, Security, Internet etc.
- Prepare and update network diagrams for offices and other work locations.
- Administer Data backups, recovery and anti-viruses for Servers and Desktop.
- Maintain records and track of all software, hardware & network licenses, IT support contracts and renewals.
- Coordinate with suppliers & vendors for IT related support and purchase IT accessories when required.
- Perform corrective & preventive maintenance for all IT equipment in Datacenter and End-users.
Skills
Experience & Qualification
- Bachelor’s degree in computer science, IT, Software Engineering or similar
- At least 3 – 5 years’ experience in the similar field
- Well experienced with Microsoft & Cisco certificates, Servers, and IT infrastructure
- English communication, Arabic is preferable
Implementation & Technical Support
Posted 3 days ago
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Technical Support Officer
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Assistant Director Development & Technical Support
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Plans, develops and directs the provision of technical and electronic communications and the development, monitoring and maintenance of Corporation computerized reservations services for any private, public or co-hosted reservation system. Plans future equipment and network installations and expansions to ensure continuous computer link data processing, telex and Societe International Telecommunications Aeronautique (SITA) message switching. Monitors installation and operation of necessary equipment and networks, and supervises user liaison, systems analysis, programming and support of any private, public or co-hosted reservation system services for KAC and outside operations.
- **Tasks and Duties**:
a. Supervises the activities of assigned personnel in the Communications Division. Performs supervisory duties and exercises financial authority at the level established by Management for the position.
- b. Participates in Corporation's Information Technology Services forward planning, and prepares plans for network of computer sets and telecommunications links of 3 sites to satisfy intermediate and long term requirements of the KAC and outside users in data processing and message switching. Includes estimating manpower and equipment requirements, preparing and monitoring division budgets, and evaluating new systems and equipment available, including visiting vendors or other user companies' locations to witness and report feasibility for Corporation use. Assists in establishing contract requirements for equipment purchase, training and services, monitors performance of vendors and consultants and reports to Management.
- c. Directs and coordinates the maintenance of various equipment linked to various minies, such as visual display units (VDUs), graphic plotters, printers, modems, peripheral equipment and cable network, ensures the planning, installation and maintenance of telex systems. Also directs the preparation of schedules for planned maintenance programmes, including determining daily work schedules and priorities to ensure that equipment is kept in good working order.**Requirement**:
a. B.Sc. in Electronic Communications Engineering or equivalent.
- b. 12 years' experience in Electronic Telecommunication and full understanding of computer hardware systems.
- **Skills**:
- Very good knowledge of high level protocols, CP and access methods.
- Very good knowledge of English
Technical Support Position Required In Ardhiya - Guru Kuwait
Posted 4 days ago
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Featured
- 1 year ago
Technical Support Position Required In Ardhiya. We are looking for a Technical Support professional to join a well-known firm with the following qualifications and experience:
Bachelor’s degree in information technology or computer science.
Proven professional experience in IT ranging from 3 to 5 years.
Experience with operating systems, switch and access point configuration, local and remote network management, and surveillance.
Knowledge of Microsoft Dynamics ERP (D365).
MCSE and CCNA certifications are preferred.
It is preferable to have a Kuwait driving license.
If you meet the requirements, please submit your CV to (emailprotected) .
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IT Technical Support Position Available In Shuwaikh - Guru Kuwait
Posted 4 days ago
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Featured
- 2 years ago
IT Technical Support Position Available in Shuwaikh. We are looking for a suitable applicant to work as IT Technical Support for our reputable organization. The following are key qualifications and responsibilities:
Basic understanding of LAN and WAN.
Network and server infrastructure monitoring and maintenance.
Knowledge of Windows Servers and the FortiGate Firewall.
Operating system, software, and printer installation and configuration.
Odoo ERP System knowledge.
1-2 years of IT support experience is required.
A bachelor’s degree is required.
Transferable Residency is defined under Article 18.
Wage: 300 KWD
If you meet these qualifications and are interested, please send your resume to (emailprotected) .
#J-18808-LjbffrIT Technical Support Position Available In Shuwaikh - Guru Kuwait
Posted 3 days ago
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IT Technical Support Associate Needed In Kuwait City - Guru Kuwait
Posted 4 days ago
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Featured
- 1 year ago
IT Technical Support Associate Needed in Kuwait City. We are now looking for an IT Technical Support Associate for a well-established organization in Kuwait City, Sharq. Both new and experienced individuals are encouraged to apply, but a Kuwaiti driver’s license is required. If interested, please submit your CV to the WhatsApp number. Thank you.
Estimated salary: 100-400 Kwd(No link with this ads).
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