17 Technical Assistant jobs in Kuwait
Customer Technical Support
Al ahmadi, Al Ahmadi
Baker Hughes
Posted today
Job Viewed
Job Description
**Customer Technical Support**:
**Are you a Customer Service Specialist looking for a new opportunity?**:
**Do you enjoy being part of a team that provides high-quality services for our customers?**:
**Join our Technical Support Team!**
As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance. commissioning, and de-commissioning. Innovating in the energy industry, surface pressure control capabilities are world class industry-leaders.
**Play a vital role for our customers**
As a Customer Technical Support. You will be responsible for monitoring real-time data, incident management, and data quality assurance. You will provide highest level of customer service to the customers and will stretch your ability to perform in a high paced environment.
As a Technical Support Specialist, you will be responsible for:
- Establish and maintain contact to provide on-going technical and business support to assigned customers
- Working together with high level people from the business
- Specifying needs, communicates about project approach and presents outcomes of research done
- Handling standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department
- Acting as the single point of contact to the customer for timely and satisfactory resolution of concerns
- Establishing and maintaining contact with customer to provide on-going technical and business support
- Ensuring all activities are carried out according to our non-negotiables and our cultural pillars
- Collaborating with sales and commerce teams as well as direct interaction with customers for assigned area to understand the rigs activity forecast (volume, Orders and complexity)
- Ensuring flawless customer forecast execution and on-time delivery by assigning appropriate resources with Sales/comms and engineering team
**Fuel your passion**
To be successful in this role you will:
- Have a Bachelor degree (mechanical engineering is preferred)
- Have a minimum of 5 years of experience in wellhead experience in the field.
- Have a minimum of 5-6 years of experience in customer technical service role
- Have familiarity or knowledge of HSE requirements
- Able to demonstrate great communication skills
- Have a valid driving license
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- This role is a Full Time Regular, live in country
**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
**About Us**:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
**Are you a Customer Service Specialist looking for a new opportunity?**:
**Do you enjoy being part of a team that provides high-quality services for our customers?**:
**Join our Technical Support Team!**
As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance. commissioning, and de-commissioning. Innovating in the energy industry, surface pressure control capabilities are world class industry-leaders.
**Play a vital role for our customers**
As a Customer Technical Support. You will be responsible for monitoring real-time data, incident management, and data quality assurance. You will provide highest level of customer service to the customers and will stretch your ability to perform in a high paced environment.
As a Technical Support Specialist, you will be responsible for:
- Establish and maintain contact to provide on-going technical and business support to assigned customers
- Working together with high level people from the business
- Specifying needs, communicates about project approach and presents outcomes of research done
- Handling standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department
- Acting as the single point of contact to the customer for timely and satisfactory resolution of concerns
- Establishing and maintaining contact with customer to provide on-going technical and business support
- Ensuring all activities are carried out according to our non-negotiables and our cultural pillars
- Collaborating with sales and commerce teams as well as direct interaction with customers for assigned area to understand the rigs activity forecast (volume, Orders and complexity)
- Ensuring flawless customer forecast execution and on-time delivery by assigning appropriate resources with Sales/comms and engineering team
**Fuel your passion**
To be successful in this role you will:
- Have a Bachelor degree (mechanical engineering is preferred)
- Have a minimum of 5 years of experience in wellhead experience in the field.
- Have a minimum of 5-6 years of experience in customer technical service role
- Have familiarity or knowledge of HSE requirements
- Able to demonstrate great communication skills
- Have a valid driving license
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- This role is a Full Time Regular, live in country
**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
**About Us**:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Engineer - Mobile Data Network
Talent Pal
Posted today
Job Viewed
Job Description
**Job **Description***:
Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.
As part of the Global Support and Maintenance group, the Support Engineer will be
Responsible for the technical support of the company’s products and solutions
Take ownership of customer issues reported and see problems through to resolution on site or
remotely, per need
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Resolve time critical deployment and production issues
Provide customer support, technical issues resolution and improvements within the agreed SLA,
on-site and remotely
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles
Participation in providing training to customers as required
Participate in the On-Call duty rotation
**Requirements**:
Flexible location
Experience with customer facing activities in an international environment
Knowledgeable in customer support processes, tooling and troubleshooting
Knowledge in networking: TCP/IP, switching, routing - Must
Experience with Linux/Unix based systems - Must
Experience in the mobile and Telco markets (working with telco providers) - advantage
Experience with load balancers -advantage
Knowledge with VM environments, NFV and SDN - advantage
Scripting knowledge (perl/python/bash) - advantage
Self-learning and self
- motivated
Solve problems independently and creatively
Team player and capability working with cross company teams abroad and in the HQ
High level of communication and reporting
Excellent communications skills in English (read and write)
Qualifications:
BSc/BA degree or equivalent work experience.
5+ years of experience as a customer support/services engineer
International work experience and cultural awareness an advantage
Experience with global support organizations working with support teams abroad
Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.
As part of the Global Support and Maintenance group, the Support Engineer will be
Responsible for the technical support of the company’s products and solutions
Take ownership of customer issues reported and see problems through to resolution on site or
remotely, per need
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Resolve time critical deployment and production issues
Provide customer support, technical issues resolution and improvements within the agreed SLA,
on-site and remotely
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles
Participation in providing training to customers as required
Participate in the On-Call duty rotation
**Requirements**:
Flexible location
Experience with customer facing activities in an international environment
Knowledgeable in customer support processes, tooling and troubleshooting
Knowledge in networking: TCP/IP, switching, routing - Must
Experience with Linux/Unix based systems - Must
Experience in the mobile and Telco markets (working with telco providers) - advantage
Experience with load balancers -advantage
Knowledge with VM environments, NFV and SDN - advantage
Scripting knowledge (perl/python/bash) - advantage
Self-learning and self
- motivated
Solve problems independently and creatively
Team player and capability working with cross company teams abroad and in the HQ
High level of communication and reporting
Excellent communications skills in English (read and write)
Qualifications:
BSc/BA degree or equivalent work experience.
5+ years of experience as a customer support/services engineer
International work experience and cultural awareness an advantage
Experience with global support organizations working with support teams abroad
This advertiser has chosen not to accept applicants from your region.
1
Engineering Admin Assistant
Kuwait City, Al Kuwayt
Marriott
Posted 19 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25108100
**Job Category** Administrative
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
To ensure the smooth operation of the engineering department by accurate records, and logging of expenses, vacation and spare parts. Maintain all files and trace system in the engineering office in a neat and orderly manner.
Supports all functions of the coordinator and storekeeper.
Experience:
+ Minimum 3 years of related work experience in a 5-star Hotel or equivalent
Skills and Knowledge
+ Good knowledge of Hotel Engineering Administration and record keeping
+ Good working knowledge of computers, ability to navigate within variety software packages such as Excel, Word, Outlook, and Power point
+ Good understanding of Filing systems and Tracking - GSS , GXP, Transcendence
+ Good understanding of checkbook management / Birch Sheet
+ Basic understanding of inventory and cost management practices
+ Ability to communicate professionally with other departments, co-workers and 3 rd party companies.
Education or Certification
+ Graduation or minimum higher secondary school
**CORE WORK ACTIVITIES**
_The following are specific responsibilities and contributions critical to the successful performance of the position:_
1. Monitor, follow up and update check book as per department budget
2. Prepare critique reports for P&L and HLP; and inclusive keeping track of HLP readings and Invoices
3. Assists with preparing monthly budget Forecasts as assigned
4. Responsible for Maintenance Contracts' administration, with 3rd party vendors/contractors
5. Maintain all files and trace system in the engineering office in a neat and orderly
6. Maintain all files and service report in record room up to date
7. Sending Water Test reports, 3rd party inspection reports and other test reports to Dubai Municipality as per their requirement
8. To follow up on enterprise system updates (i.e. Transcendent, GXP, GSS Oasys), and assure full compliance
9. Preparing the Monthly GSS report and Top 50 complaints for guest voice meeting on monthly basis
10. To coordinate all other HR related processes for the department, such as Onboarding, Job Chats, Cross-Training, Probation & Performance reviews, Training etc
11. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager
12. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness
13. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected.
14. Attend to telephone calls whenever required
15. Preparing monthly reports, filing all reports and catalogues & making sure that all forms used in the department are available
16. Maintaining a safe and hygienic work environment & performing related duties and special projects as assigned.
17. Ensuring all associates have the proper supplies, equipment and uniforms.
18. Tracking operational needs and financial objectives are met.
19. Establishes and maintains open, collaborative relationships with associates.
20. Ensures that regular on-going communication occurs with associates in order to create awareness of business objectives, communicate expectations and recognize performance.
21. Carry out Chief Engineer's instructions or other designated person of authority.
**OTHERS**
Safety and Security
Policies and Procedures
+ Follow company, hotel and department policies and procedures.
+ Follows Marriott International Hotels Limited Regional Office policies and procedures
+ Protect the privacy and security of guests and coworkers.
+ Maintain confidentiality of proprietary materials and information.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors and Management.
+ Working hours as required to do your job but normally not less than 48 hours per week.
Guest Relations
+ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
+ Assist other employees to ensure proper coverage and prompt guest service.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ Address guests' service needs in a professional, positive, and timely manner.
+ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
+ Thank guests with genuine appreciation and provide a fond farewell.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Communication
+ Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Talk with and listen to other employees to effectively exchange information.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25108100
**Job Category** Administrative
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
To ensure the smooth operation of the engineering department by accurate records, and logging of expenses, vacation and spare parts. Maintain all files and trace system in the engineering office in a neat and orderly manner.
Supports all functions of the coordinator and storekeeper.
Experience:
+ Minimum 3 years of related work experience in a 5-star Hotel or equivalent
Skills and Knowledge
+ Good knowledge of Hotel Engineering Administration and record keeping
+ Good working knowledge of computers, ability to navigate within variety software packages such as Excel, Word, Outlook, and Power point
+ Good understanding of Filing systems and Tracking - GSS , GXP, Transcendence
+ Good understanding of checkbook management / Birch Sheet
+ Basic understanding of inventory and cost management practices
+ Ability to communicate professionally with other departments, co-workers and 3 rd party companies.
Education or Certification
+ Graduation or minimum higher secondary school
**CORE WORK ACTIVITIES**
_The following are specific responsibilities and contributions critical to the successful performance of the position:_
1. Monitor, follow up and update check book as per department budget
2. Prepare critique reports for P&L and HLP; and inclusive keeping track of HLP readings and Invoices
3. Assists with preparing monthly budget Forecasts as assigned
4. Responsible for Maintenance Contracts' administration, with 3rd party vendors/contractors
5. Maintain all files and trace system in the engineering office in a neat and orderly
6. Maintain all files and service report in record room up to date
7. Sending Water Test reports, 3rd party inspection reports and other test reports to Dubai Municipality as per their requirement
8. To follow up on enterprise system updates (i.e. Transcendent, GXP, GSS Oasys), and assure full compliance
9. Preparing the Monthly GSS report and Top 50 complaints for guest voice meeting on monthly basis
10. To coordinate all other HR related processes for the department, such as Onboarding, Job Chats, Cross-Training, Probation & Performance reviews, Training etc
11. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager
12. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness
13. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected.
14. Attend to telephone calls whenever required
15. Preparing monthly reports, filing all reports and catalogues & making sure that all forms used in the department are available
16. Maintaining a safe and hygienic work environment & performing related duties and special projects as assigned.
17. Ensuring all associates have the proper supplies, equipment and uniforms.
18. Tracking operational needs and financial objectives are met.
19. Establishes and maintains open, collaborative relationships with associates.
20. Ensures that regular on-going communication occurs with associates in order to create awareness of business objectives, communicate expectations and recognize performance.
21. Carry out Chief Engineer's instructions or other designated person of authority.
**OTHERS**
Safety and Security
Policies and Procedures
+ Follow company, hotel and department policies and procedures.
+ Follows Marriott International Hotels Limited Regional Office policies and procedures
+ Protect the privacy and security of guests and coworkers.
+ Maintain confidentiality of proprietary materials and information.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors and Management.
+ Working hours as required to do your job but normally not less than 48 hours per week.
Guest Relations
+ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
+ Assist other employees to ensure proper coverage and prompt guest service.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ Address guests' service needs in a professional, positive, and timely manner.
+ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
+ Thank guests with genuine appreciation and provide a fond farewell.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Communication
+ Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Talk with and listen to other employees to effectively exchange information.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Engineering Admin Assistant
Kuwait City, Al Kuwayt
HealthCare Dynamics Gen. Trading Company W.L.L
Posted 4 days ago
Job Viewed
Job Description
Additional Information
Job Number: 25108100
Job Category: Administrative
Location: JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124
VIEW ON MAP
Schedule: Full Time
Located Remotely? N
Position Type: Non-Management
Position Summary To ensure the smooth operation of the engineering department by maintaining accurate records, logging expenses, vacation, and spare parts. Maintain all files and trace systems in the engineering office in a neat and orderly manner.
Supports all functions of the coordinator and storekeeper.
Experience
Minimum 3 years of related work experience in a 5-star Hotel or equivalent
Skills and Knowledge
Good knowledge of Hotel Engineering Administration and record keeping
Proficiency in computers, including Excel, Word, Outlook, and PowerPoint
Understanding of filing systems and tracking (GSS, GXP, Transcendence)
Knowledge of checkbook management / Birch Sheet
Basic understanding of inventory and cost management practices
Professional communication skills with departments, coworkers, and third-party vendors
Education or Certification
Graduation or minimum higher secondary school
Core Work Activities The following responsibilities are critical to the success of this position:
Monitor and update checkbook as per department budget
Prepare critique reports for P&L and HLP, track HLP readings and invoices
Assist in preparing monthly budget forecasts
Administer maintenance contracts with third-party vendors
Maintain files and trace systems in the engineering office
Update service reports in the record room
Send water test reports, inspection reports to Dubai Municipality
Follow up on enterprise system updates (Transcendent, GXP, GSS Oasys) for compliance
Prepare monthly GSS reports and top complaints for guest voice meetings
Coordinate HR processes such as onboarding, job chats, cross-training, performance reviews, and training
Report maintenance problems, safety hazards immediately
Proofread and edit reports and documents for accuracy
Maintain office equipment and contact service providers for repairs
Attend to telephone calls professionally
Prepare monthly reports, ensure forms are available, and maintain filing systems
Maintain a safe, hygienic work environment and perform related duties
Ensure staff have supplies, equipment, and uniforms
Track operational needs and financial objectives
Foster open communication and collaboration among staff
Implement the Chief Engineer’s instructions
Others Safety and Security
Follow company, hotel, and department policies and procedures
Protect guest and coworker privacy and security
Maintain confidentiality of proprietary materials
Ensure proper uniform, name tags, and personal appearance
Protect company assets
Perform other duties as requested
Work hours as required, typically not less than 48 hours per week
Guest Relations
Respond positively to guest questions and requests using brand-specific processes
Assist colleagues to ensure guest coverage and service
Anticipate guest needs and act on preferences
Address guest issues professionally and promptly
Engage guests about their stay and property amenities
Thank guests sincerely and bid farewell
Greet guests with a smile, eye contact, and friendly language
Provide directions and local information
Communication
Answer calls with proper etiquette, within 3 rings, using caller’s name
Communicate clearly and professionally with guests and staff
Exchange information effectively with colleagues
Working with Others
Support colleagues with dignity and respect
Handle sensitive issues tactfully and confidentially
Build positive working relationships
Promote teamwork and shared goals
Quality Assurance/Quality Improvement
Comply with quality standards such as GuestVoice and Brand Standard Audits
Marriott International is an equal opportunity employer that values diversity and inclusiveness. We are committed to non-discrimination and fostering an inclusive environment. Join us to be part of a global community that values your unique background and talents.
#J-18808-Ljbffr
Job Number: 25108100
Job Category: Administrative
Location: JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124
VIEW ON MAP
Schedule: Full Time
Located Remotely? N
Position Type: Non-Management
Position Summary To ensure the smooth operation of the engineering department by maintaining accurate records, logging expenses, vacation, and spare parts. Maintain all files and trace systems in the engineering office in a neat and orderly manner.
Supports all functions of the coordinator and storekeeper.
Experience
Minimum 3 years of related work experience in a 5-star Hotel or equivalent
Skills and Knowledge
Good knowledge of Hotel Engineering Administration and record keeping
Proficiency in computers, including Excel, Word, Outlook, and PowerPoint
Understanding of filing systems and tracking (GSS, GXP, Transcendence)
Knowledge of checkbook management / Birch Sheet
Basic understanding of inventory and cost management practices
Professional communication skills with departments, coworkers, and third-party vendors
Education or Certification
Graduation or minimum higher secondary school
Core Work Activities The following responsibilities are critical to the success of this position:
Monitor and update checkbook as per department budget
Prepare critique reports for P&L and HLP, track HLP readings and invoices
Assist in preparing monthly budget forecasts
Administer maintenance contracts with third-party vendors
Maintain files and trace systems in the engineering office
Update service reports in the record room
Send water test reports, inspection reports to Dubai Municipality
Follow up on enterprise system updates (Transcendent, GXP, GSS Oasys) for compliance
Prepare monthly GSS reports and top complaints for guest voice meetings
Coordinate HR processes such as onboarding, job chats, cross-training, performance reviews, and training
Report maintenance problems, safety hazards immediately
Proofread and edit reports and documents for accuracy
Maintain office equipment and contact service providers for repairs
Attend to telephone calls professionally
Prepare monthly reports, ensure forms are available, and maintain filing systems
Maintain a safe, hygienic work environment and perform related duties
Ensure staff have supplies, equipment, and uniforms
Track operational needs and financial objectives
Foster open communication and collaboration among staff
Implement the Chief Engineer’s instructions
Others Safety and Security
Follow company, hotel, and department policies and procedures
Protect guest and coworker privacy and security
Maintain confidentiality of proprietary materials
Ensure proper uniform, name tags, and personal appearance
Protect company assets
Perform other duties as requested
Work hours as required, typically not less than 48 hours per week
Guest Relations
Respond positively to guest questions and requests using brand-specific processes
Assist colleagues to ensure guest coverage and service
Anticipate guest needs and act on preferences
Address guest issues professionally and promptly
Engage guests about their stay and property amenities
Thank guests sincerely and bid farewell
Greet guests with a smile, eye contact, and friendly language
Provide directions and local information
Communication
Answer calls with proper etiquette, within 3 rings, using caller’s name
Communicate clearly and professionally with guests and staff
Exchange information effectively with colleagues
Working with Others
Support colleagues with dignity and respect
Handle sensitive issues tactfully and confidentially
Build positive working relationships
Promote teamwork and shared goals
Quality Assurance/Quality Improvement
Comply with quality standards such as GuestVoice and Brand Standard Audits
Marriott International is an equal opportunity employer that values diversity and inclusiveness. We are committed to non-discrimination and fostering an inclusive environment. Join us to be part of a global community that values your unique background and talents.
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3
Assistant Professor-Systems Engineering
Hawalli, Hawalli
American University of Kuwait
Posted today
Job Viewed
Job Description
The successful candidate will teach a range of undergraduate courses. A commitment to enhancing undergraduate research opportunities for students is desirable. Faculty duties include teaching, research, student advising, and service to the College and University. Knowledge of ABET program accreditation and curriculum development as well as assessment is highly desirable.
Qualifications- Ph.D. in systems, industrial engineering or a closely related field is required, specifically in one or more of the following areas: Systems Simulation, Operations Research, and Facility Planning.
This advertiser has chosen not to accept applicants from your region.
4
Assistant Professor-Systems Engineering
American University of Kuwait (AUK)
Posted today
Job Viewed
Job Description
Join to apply for the Assistant Professor-Systems Engineering role at American University of Kuwait (AUK) .
The successful candidate will teach a range of undergraduate courses. A commitment to enhancing undergraduate research opportunities for students is desirable. Faculty duties include teaching, research, student advising, and service to the College and University. Knowledge of ABET program accreditation, curriculum development, and assessment is highly desirable.
Qualifications:
- Ph.D. in systems, industrial engineering, or a closely related field, specifically in one or more of the following areas: Systems Simulation, Operations Research, and Facility Planning.
- Industrial experience is a plus.
- Entry level
- Full-time
- Education and Training
- Higher Education
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5
Assistant Professor-Systems Engineering
Kuwait City, Al Kuwayt
American University of Kuwait (AUK)
Posted 13 days ago
Job Viewed
Job Description
Join to apply for the
Assistant Professor-Systems Engineering
role at
American University of Kuwait (AUK) . The successful candidate will teach a range of undergraduate courses. A commitment to enhancing undergraduate research opportunities for students is desirable. Faculty duties include teaching, research, student advising, and service to the College and University. Knowledge of ABET program accreditation, curriculum development, and assessment is highly desirable. Qualifications: Ph.D. in systems, industrial engineering, or a closely related field, specifically in one or more of the following areas: Systems Simulation, Operations Research, and Facility Planning. Industrial experience is a plus. Seniority level
Entry level Employment type
Full-time Job function
Education and Training Industries
Higher Education
#J-18808-Ljbffr
Assistant Professor-Systems Engineering
role at
American University of Kuwait (AUK) . The successful candidate will teach a range of undergraduate courses. A commitment to enhancing undergraduate research opportunities for students is desirable. Faculty duties include teaching, research, student advising, and service to the College and University. Knowledge of ABET program accreditation, curriculum development, and assessment is highly desirable. Qualifications: Ph.D. in systems, industrial engineering, or a closely related field, specifically in one or more of the following areas: Systems Simulation, Operations Research, and Facility Planning. Industrial experience is a plus. Seniority level
Entry level Employment type
Full-time Job function
Education and Training Industries
Higher Education
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6
Assistant Professor-Systems Engineering
Hawalli, Hawalli
American University of Kuwait
Posted 20 days ago
Job Viewed
Job Description
The successful candidate will teach a range of undergraduate courses. A commitment to enhancing undergraduate research opportunities for students is desirable. Faculty duties include teaching, research, student advising, and service to the College and University. Knowledge of ABET program accreditation and curriculum development as well as assessment is highly desirable. Qualifications
Ph.D. in systems, industrial engineering or a closely related field is required, specifically in one or more of the following areas: Systems Simulation, Operations Research, and Facility Planning.
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Ph.D. in systems, industrial engineering or a closely related field is required, specifically in one or more of the following areas: Systems Simulation, Operations Research, and Facility Planning.
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7
Assistant Professor for Computer Engineering
Kuwait City, Al Kuwayt
Gulf Facilities General Trading & Contracting Company
Posted 20 days ago
Job Viewed
Job Description
Assistant Professor for Computer Engineering
Gulf Facilities General Trading & Contracting Company
Description
The Department of Electrical and Computer Engineering at GUST invites applications for a full-time faculty position in Computer Engineering, specializing in Computer Vision, Network/Cyber Security, Hardware in Artificial Intelligence, and Robotics, starting Fall 2025. Note: The State of Kuwait does not recognize degrees from online universities.
Minimum Qualifications
- PhD in Computer Engineering or a closely related field from a reputable North American (U.S. or Canada) or Western European university.
- At least three years of teaching experience post-PhD.
- Excellent communication skills in English, ambitious, self-motivated, and capable of working independently and in multidisciplinary teams.
- Strong publication record in peer-reviewed journals, with an expectation to publish high-quality research and collaborate with GUST research centers.
GUST (Gulf University for Science & Technology) was established in 2002 as Kuwait's first private American-model liberal arts university. It offers programs in Arts and Sciences, Engineering, and Business, including an MBA. GUST is accredited by ABET/CAC, ACA, QAA, AACSB, NOSS, and CEA.
The College of Engineering & Architecture aims for excellence in teaching, impactful research, and collaboration with local and regional communities, fostering leadership, ethics, practical skills, and entrepreneurial spirit.
The GUST campus features modern facilities designed for active learning, reflecting the university's vision of higher education in Kuwait. Kuwait is located in Western Asia, in the Middle East, at the northern edge of Eastern Arabia, on the Persian Gulf.
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8
Assistant Professor for Computer Engineering
Kuwait City, Al Kuwayt
Gulf Facilities General Trading & Contracting Company
Posted 7 days ago
Job Viewed
Job Description
Assistant Professor for Computer Engineering
Gulf Facilities General Trading & Contracting Company Description The Department of Electrical and Computer Engineering at GUST invites applications for a full-time faculty position in Computer Engineering, specializing in Computer Vision, Network/Cyber Security, Hardware in Artificial Intelligence, and Robotics, starting Fall 2025. Note: The State of Kuwait does not recognize degrees from online universities. Minimum Qualifications PhD in Computer Engineering or a closely related field from a reputable North American (U.S. or Canada) or Western European university. At least three years of teaching experience post-PhD. Excellent communication skills in English, ambitious, self-motivated, and capable of working independently and in multidisciplinary teams. Strong publication record in peer-reviewed journals, with an expectation to publish high-quality research and collaborate with GUST research centers. GUST (Gulf University for Science & Technology) was established in 2002 as Kuwait's first private American-model liberal arts university. It offers programs in Arts and Sciences, Engineering, and Business, including an MBA. GUST is accredited by ABET/CAC, ACA, QAA, AACSB, NOSS, and CEA. The College of Engineering & Architecture aims for excellence in teaching, impactful research, and collaboration with local and regional communities, fostering leadership, ethics, practical skills, and entrepreneurial spirit. The GUST campus features modern facilities designed for active learning, reflecting the university's vision of higher education in Kuwait. Kuwait is located in Western Asia, in the Middle East, at the northern edge of Eastern Arabia, on the Persian Gulf.
#J-18808-Ljbffr
Gulf Facilities General Trading & Contracting Company Description The Department of Electrical and Computer Engineering at GUST invites applications for a full-time faculty position in Computer Engineering, specializing in Computer Vision, Network/Cyber Security, Hardware in Artificial Intelligence, and Robotics, starting Fall 2025. Note: The State of Kuwait does not recognize degrees from online universities. Minimum Qualifications PhD in Computer Engineering or a closely related field from a reputable North American (U.S. or Canada) or Western European university. At least three years of teaching experience post-PhD. Excellent communication skills in English, ambitious, self-motivated, and capable of working independently and in multidisciplinary teams. Strong publication record in peer-reviewed journals, with an expectation to publish high-quality research and collaborate with GUST research centers. GUST (Gulf University for Science & Technology) was established in 2002 as Kuwait's first private American-model liberal arts university. It offers programs in Arts and Sciences, Engineering, and Business, including an MBA. GUST is accredited by ABET/CAC, ACA, QAA, AACSB, NOSS, and CEA. The College of Engineering & Architecture aims for excellence in teaching, impactful research, and collaboration with local and regional communities, fostering leadership, ethics, practical skills, and entrepreneurial spirit. The GUST campus features modern facilities designed for active learning, reflecting the university's vision of higher education in Kuwait. Kuwait is located in Western Asia, in the Middle East, at the northern edge of Eastern Arabia, on the Persian Gulf.
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9