172 Team Support jobs in Kuwait

Join to apply for the CSS Administrative Support Specialist role at ITA International .

Get AI-powered advice on this job and more exclusive features.

Overview

At ITA International, we’re a tech-enabled professional services company headquartered in Newport News, Virginia. We leverage subject matter expertise, data analytics, and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning, and Software Engineering—enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking a CSS Administrative Support Specialist to join the team in Kuwait.

*Please note this position is contingent upon vacancy.*

Responsibilities

The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT), overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force also serves at locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), KSA; Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar, and in CONUS.

The Contractor Shall

• Perform Commanders Support Staff functions, maintain duty status changes, and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentations.
• Maintain files of personnel records, office files, official travel orders, and personnel action requests.
• Forecast, review, and process evaluation reports and decorations. Conduct administrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems.
• Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required.

Qualifications

Candidates must have:

• Three (3) years of experience in preparing and processing administrative support actions related to unit programs.
• Three (3) years managing a commander’s support staff office.
• Proficiency in Microsoft Office.
• A valid state and Government Driver’s License.
• Must possess a DoD approved SECRET security clearance.

All employees must successfully pass all medical screening as required by CENTCOM deployment standards.

Applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants must not have pending criminal or civil charges, felony arrest record, recent alcohol-related arrests, involvement in hate crimes, history of violence, or involvement in groups advocating extralegal violence.

Benefits and Compensation

ITA International offers a robust benefits package, including:

• Medical, dental, and vision plans
• Life Insurance
• Short Term Disability insurance
• Voluntary ancillary benefits
• 401(k) with employer matching

Application and Employment

ITA International is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. For accommodations during the application process, contact us at or

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Defense and Space Manufacturing

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Join to apply for the

CSS Administrative Support Specialist

role at

ITA International . Get AI-powered advice on this job and more exclusive features. Overview At ITA International, we’re a tech-enabled professional services company headquartered in Newport News, Virginia. We leverage subject matter expertise, data analytics, and technology to challenge boundaries and transform possibilities. With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning, and Software Engineering—enabling data and tech-enabled solutions that deliver real value. Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. ITA is seeking a

CSS Administrative Support Specialist

to join the team in Kuwait. *Please note this position is contingent upon vacancy.* Responsibilities The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT), overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force also serves at locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), KSA; Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar, and in CONUS. The Contractor Shall Perform Commanders Support Staff functions, maintain duty status changes, and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentations. Maintain files of personnel records, office files, official travel orders, and personnel action requests. Forecast, review, and process evaluation reports and decorations. Conduct administrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems. Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required. Qualifications Candidates must have: Three (3) years of experience in preparing and processing administrative support actions related to unit programs. Three (3) years managing a commander’s support staff office. Proficiency in Microsoft Office. A valid state and Government Driver’s License. Must possess a DoD approved SECRET security clearance. All employees must successfully pass all medical screening as required by CENTCOM deployment standards. Applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants must not have pending criminal or civil charges, felony arrest record, recent alcohol-related arrests, involvement in hate crimes, history of violence, or involvement in groups advocating extralegal violence. Benefits and Compensation ITA International offers a robust benefits package, including: Medical, dental, and vision plans Life Insurance Short Term Disability insurance Voluntary ancillary benefits 401(k) with employer matching Application and Employment ITA International is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. For accommodations during the application process, contact us at or Seniority level

Mid-Senior level Employment type

Full-time Job function

Administrative Industries

Defense and Space Manufacturing

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Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking an CSS Administrative Support Specialist to join the team in Kuwait.

*Please note this position is contingent upon position vacancy.*

Responsibilities Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor shall:- Perform Commanders Support Staff functions, maintain duty status changes and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentation.

- Maintain files of personnel records, office files, official travel orders, and personnel action requests.

- Forecast, review, and process evaluation reports and decorations. Conductadministrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems.

- Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required.

Qualifications Candidates must have:- Three (3) years of experience in preparing and processing administrative support actions relating to unit programs.

- Three (3) years of experience managing a commander’s support staff office.

- Proficiency in the use of Microsoft Office.

- A valid state and Government Driver’s License.

- Must possess a DoD approved

SECRET

security clearance to perform duties under this task order.

All employees must successfully pass all medical screening as required per

CENTCOM deployment standards.

Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:

Pending criminal or civil charges (including divorce/child custody proceedings)

Felony arrest record

Alcohol related arrest in the last five years

Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)

Any type of involvement in hate crimes

History of violence

Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit and Compensation Transparency ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

Medical, dental and vision plans

Life Insurance

Short Term Disability insurance (where applicable)

Voluntary ancillary benefit options

401k retirement benefits with employer matching contributions

Application and Employment at ITA International ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

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Minimum Qualifications

• Graduate of Computer Science/Information Technology or any related course
• 1-4 years of experience in either desktop support, server support, network support, or security is desired but not required.

IT technical support will monitor and maintain the computer systems and networks of the organization. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users and eliminating access to users who leave the company
• Administrate all IT related matters including renewal of licenses, maintenance of hosting, and data back up
• Assisting in repairing and replacing equipment as necessary
• Training employees on how to use internal IT tools
• Onboarding employees to use internal IT tools
• Testing new technology

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Responsibilities

1. Assisting the users in generating the required map-based reports from the System.
2. Assisting hardware engineers in resolving System related issues.
3. Providing advice, information and GIS related hands-on training to users on System functions.
4. Documenting details of all changes and customizations made to the System.
5. Providing other support services as instructed from time to time by the Superintendent.
6. Delivering awareness sessions periodically to the users in all Company sites.

Requirements

1. Minimum six (6) years' experience in ESRI Products and solutions.
2. Minimum of eight (8) years' experience in System software support and user training.
3. Certified in Windows 2016 Server and/or related areas.
4. Well skilled in SQL database administration.
5. ESRI Technical Certification in Desktop Domain & Comp TIA CTT+ Certification.

Education

1. BS. in computer engineering/computer science or related areas.

Generic & Specific Skills:
• Shall be able to read, write and speak English language freely.

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Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

What we are looking for in you

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

Nice-to-have skills

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

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Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

Role

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group. You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

Responsibilities

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives

What are we looking for in you

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#J-18808-Ljbffr

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

Role

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group. You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

Responsibilities

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives

What are we looking for in you

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#J-18808-Ljbffr

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

Role

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group. You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

Responsibilities

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives

What are we looking for in you

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#J-18808-Ljbffr