12 Team Performance jobs in Kuwait

VAC9650 - Senior Specialist, B2B Performance Management

Field: Marketing Contract Type: Full Time - Permanent Location: Closing Date: 31-Jul-2025 The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Purpose

Responsible for tracking, analysing and presenting B2B performance against targets and competition across business segments. Ability to discern patterns or trends from organized information for highlighting actionable outcomes. The role involves data modelling to analyse movement of business numbers and generating incites for management decision making. The analysis will involve tracking key elements linked to customer, revenue, cost optimization and margin growth. Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns. Access market opportunities maintain and develop models for data reporting, participate in projects and ad-hoc analyses. Key Accountabilties & Responsiblities

Prepare daily, weekly and monthly trend analysis of B2B KPI’s Analyze financial data and create financial models for decision support Report on financial performance and prepare for regular leadership reviews Ability to reconcile systems and reports and create KPI’s to match the business needs. Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements Work closely with the accounting team to ensure accurate financial reporting Evaluate financial performance by comparing and analyzing actual results with plans and forecasts Monitor Product profitability Guide the cost analysis process by establishing and enforcing policies and procedures Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards Increase productivity by developing automated reporting/forecasting tools Maintain a strong financial analysis foundation creating forecasts and models Identify trends in financial performance and provide recommendations for improvement Review business activity and identify recommendations for B2Bmanagement, sales and customer operations. Working with the analytical functions (Finance/Marketing/Sales/BI ) inside the business to understand requirement and proactively develop tools to support analysis and decision-making Ability to reconcile reports from different systems and identifying the gap.Provide ad hoc analyses, presentations, and recommendations according to the top management’s needs. Take responsibility for self-improvement by staying informed about the developments and trends in the industry. Other duties as assigned by direct or other superiors. Maintain a good understanding of Ooredoo Kuwait products and service level requirements Qualifications

University degree (preferably from Statistics, Data Science , Finance, Management, or IT) Requirements

At least 3-4 years of work experience in a professional services environment: management consulting, performance tracking, reporting, market research. Good analytical skills Proficient is use of Office Ability to plan, co-ordinate and prioritize activities Excellent communication and presentation skills Fluent in spoken and written English and Arabic Numerate with clear understanding of delivering on financial results Possess a strong performance- and results orientation Able to apply high level analytical and creative problem-solving skills Advanced skills in Microsoft Office tools (Excel and PowerPoint) Good financial and analytical skills Note: you will be required to attach the following: #J-18808-Ljbffr

VAC9510 - Senior Specialist, Performance Management & Rewards (PMR)

Field: HR and Administration Services

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 05-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Implement and Design performance management, compensation and rewards strategies to maintain a performance-based organization to meet current and future business needs and are consistent with the organization’s desired internal balance and external market position as well as applicable policies and procedures. Ensure all HR Information Systems are enhanced, updated and aligned with the Company processes to provide better internal customer services.

Key Responsibilities:

1. Maintain an updated knowledge of PM related subject.
2. Lead and monitor the Performance Management cycle.
3. Manage the administration of calculation & provide quarterly feedback and required reports to major stockholders.
4. Develop communication plans for the mid-year review and year-end review.
5. Ensure objectives, KPI’s, and scorecards are properly set and cascaded.
6. Complete mid-year review as per agreed plan.
7. Complete year-end review as per agreed plan.
8. Finalize rating distributions as per Company forced distribution.
9. Support HR Leadership in the HR budget planning and management.
10. Administer the salary plan cycle and Bonus Scheme and provide analyses for needed data.
11. Oversee the communication of bonus and status change letters.
12. Recommend improvements for performance management.
13. Manage projects focused on the improvement HR and Performance Management systems.
14. Ensure the accuracy and timeliness of HR reports.
15. Ensure the completeness of the data entered into the system.
16. Automate HR processes and procedures.
17. Recommend the appropriate controls for system users as per job responsibilities.
18. Collect and evaluate benchmarking survey results to ensure that Ooredoo’s long and short term compensation programs are current and competitive; provide recommendation accordingly.
19. Update compensation and benefits processes and procedures to ensure fair and equitable pay rates among Ooredoo employees and in preparing job offers for new hires.
20. Review & recommend Job Offers compensation for the new hires.
21. Process Annual Air Ticket Payment for eligible employees.
22. Create and organize periodical reward ceremonies to recognize outstanding employees.
23. Recommend the design and development of appropriate employee reward and recognition programs.
24. Provide the HR Committee with accurate employee information to assist them with the selection process.
25. Design, generate and update reports for the Business such as, but not limited to:
26. HR Employee Details
27. Employee Costing Reports
28. Employee Position and Salary Progression Report.
29. Employees’ Rating Distribution.
30. Performance Management Status Report.
31. Design and Update the PMR related processes.
32. Review Employee benefits and compensation and update them accordingly to be aligned with the market.

Qualifications:

• Bachelor’s degree in Human Resources or equivalent and relevant work experience.

Job specific technical Skills:

• At least 3-4 years of Performance Management and Rewards/Human Resources and Administration Services.
• Excellent understanding of computer/data systems (internal Ooredoo/Telecom system knowledge is a plus), policies and procedures.
• High Knowledge of Human Resources practices.
• Knowledge of applicable laws, regulations, rules, statutes and codes.
• Ability to demonstrate high standards of customer service and accountability for program results.
• Excellent command of both written and verbal English.
• Excellent knowledge of MS Office applications like Excel, Word, etc.
• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
• Confidentiality.
• Requires well developed planning and organizational skills and the ability to perform well under pressure.
• Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
• Listens to others and responds appropriately.
• Displays high standards of ethical conduct.
• Exhibits honesty and integrity.
• Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.
• Committed to quality service.
• Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision, demonstrates responsible behaviour and attention to detail.

Note: you will be required to attach the following:

1. Resume / cv

#J-18808-Ljbffr

VAC9510 - Senior Specialist, Performance Management & Rewards (PMR) Field:

HR and Administration Services Contract Type:

Full Time - Permanent Location:

Kuwait - Kuwait City Closing date:

05-Jan-2025 The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role: Implement and Design performance management, compensation and rewards strategies to maintain a performance-based organization to meet current and future business needs and are consistent with the organization’s desired internal balance and external market position as well as applicable policies and procedures. Ensure all HR Information Systems are enhanced, updated and aligned with the Company processes to provide better internal customer services. Key Responsibilities: Maintain an updated knowledge of PM related subject. Lead and monitor the Performance Management cycle. Manage the administration of calculation & provide quarterly feedback and required reports to major stockholders. Develop communication plans for the mid-year review and year-end review. Ensure objectives, KPI’s, and scorecards are properly set and cascaded. Complete mid-year review as per agreed plan. Complete year-end review as per agreed plan. Finalize rating distributions as per Company forced distribution. Support HR Leadership in the HR budget planning and management. Administer the salary plan cycle and Bonus Scheme and provide analyses for needed data. Oversee the communication of bonus and status change letters. Recommend improvements for performance management. Manage projects focused on the improvement HR and Performance Management systems. Ensure the accuracy and timeliness of HR reports. Ensure the completeness of the data entered into the system. Automate HR processes and procedures. Recommend the appropriate controls for system users as per job responsibilities. Collect and evaluate benchmarking survey results to ensure that Ooredoo’s long and short term compensation programs are current and competitive; provide recommendation accordingly. Update compensation and benefits processes and procedures to ensure fair and equitable pay rates among Ooredoo employees and in preparing job offers for new hires. Review & recommend Job Offers compensation for the new hires. Process Annual Air Ticket Payment for eligible employees. Create and organize periodical reward ceremonies to recognize outstanding employees. Recommend the design and development of appropriate employee reward and recognition programs. Provide the HR Committee with accurate employee information to assist them with the selection process. Design, generate and update reports for the Business such as, but not limited to: HR Employee Details Employee Costing Reports Employee Position and Salary Progression Report. Employees’ Rating Distribution. Performance Management Status Report. Design and Update the PMR related processes. Review Employee benefits and compensation and update them accordingly to be aligned with the market. Qualifications: Bachelor’s degree in Human Resources or equivalent and relevant work experience. Job specific technical Skills: At least 3-4 years of Performance Management and Rewards/Human Resources and Administration Services. Excellent understanding of computer/data systems (internal Ooredoo/Telecom system knowledge is a plus), policies and procedures. High Knowledge of Human Resources practices. Knowledge of applicable laws, regulations, rules, statutes and codes. Ability to demonstrate high standards of customer service and accountability for program results. Excellent command of both written and verbal English. Excellent knowledge of MS Office applications like Excel, Word, etc. Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities. Confidentiality. Requires well developed planning and organizational skills and the ability to perform well under pressure. Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately. Displays high standards of ethical conduct. Exhibits honesty and integrity. Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Committed to quality service. Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision, demonstrates responsible behaviour and attention to detail. Note:

you will be required to attach the following: Resume / cv

#J-18808-Ljbffr

We are hiring a Manager - Performance & Strategy for one of our esteemed clients in Kuwait within the Oil & Gas sector . This role is integral to driving organizational performance, strategic alignment, and digital transformation initiatives. The ideal candidate will have a proven track record in performance management, KPI development, and strategic decision-making, along with expertise in automation and data visualization tools.

Key Responsibilities:

1. Strategic Leadership in Performance Management

• Collaborate with department heads to develop and define performance indicators aligned with corporate objectives.
• Oversee the collection, validation, and analysis of KPI/KPO data to ensure accuracy and strategic alignment.
• Conduct variance analysis and provide senior leadership with actionable insights for performance improvement.
• Act as a strategic advisor on performance measurement and operational alignment with corporate goals.

2. KPO System Development & Automation

• Lead the implementation and automation of performance tracking systems, integrating ERP platforms and data visualization tools like Power BI.
• Develop dynamic dashboards for real-time and periodic reporting.
• Establish workflows for seamless tracking, reporting, and analysis of performance outcomes.
• Design and refine comprehensive KPO frameworks with automation and data visualization techniques.

3. Performance Cycle Management

• Oversee initiation, tracking, and compliance of performance cycles in alignment with organizational schedules.
• Monitor departmental performance metrics and ensure alignment with corporate objectives.
• Ensure timely execution of performance reviews and delivery of actionable insights.

4. Cross-Functional Collaboration

• Facilitate alignment of performance objectives with business strategies and operational priorities.
• Partner with senior leadership to integrate performance insights into strategic decision-making.
• Foster a culture of collaboration and continuous improvement across departments.

5. Data Analysis and Reporting

• Analyze large datasets to identify trends, gaps, and opportunities for operational improvement.
• Prepare detailed reports and dashboards highlighting performance outcomes and variance analysis.
• Support strategic initiatives through financial modeling, forecasting, and risk analysis.
• Drive initiatives to enhance service delivery, resource optimization, and organizational outcomes.

6. Process Optimization and Best Practices

• Develop and refine policies, procedures, and guidelines related to performance and efficiency.
• Implement industry best practices to improve service delivery and operational outcomes.
• Assess and recommend improvements to enhance performance management systems.

7. Innovation and Digitalization

• Lead digital transformation initiatives within performance management frameworks.
• Design systems to streamline workflows, improve automation, and enhance data accessibility.
• Promote innovation in data visualization and reporting tools for real-time decision-making.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related field (Master’s degree preferred).
• 10–12 years of experience in performance management, financial analysis, or business strategy roles.
• Proven track record of implementing performance management frameworks, automating processes, and delivering actionable insights.
• Hands-on experience in:
• KPI/KPO Tracking Systems: Implementing an automated performance tracking system within the first six months, integrating it with ERP and data visualization tools.
• Operational Dashboards: Developing dynamic dashboards that provide real-time insights into performance metrics for senior leadership within three months.
• Performance Reports: Delivering detailed monthly and quarterly performance reports with actionable insights and recommendations for improvement.
• Variance Analysis: Conducting comprehensive variance analysis for at least 90% of KPIs/KPOs, ensuring timely reporting and actionable insights.
• Process Optimization: Identifying and executing at least two process improvement initiatives annually that enhance operational efficiency and support continuous improvement.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and ERP systems.
• Strong knowledge of performance management frameworks, financial modeling, and strategic analysis.

#J-18808-Ljbffr

We are hiring a

Manager - Performance & Strategy

for one of our esteemed clients in Kuwait within the

Oil & Gas sector . This role is integral to driving organizational performance, strategic alignment, and digital transformation initiatives. The ideal candidate will have a proven track record in performance management, KPI development, and strategic decision-making, along with expertise in automation and data visualization tools. Key Responsibilities: 1. Strategic Leadership in Performance Management

Collaborate with department heads to develop and define performance indicators aligned with corporate objectives. Oversee the collection, validation, and analysis of KPI/KPO data to ensure accuracy and strategic alignment. Conduct variance analysis and provide senior leadership with actionable insights for performance improvement. Act as a strategic advisor on performance measurement and operational alignment with corporate goals. 2. KPO System Development & Automation

Lead the implementation and automation of performance tracking systems, integrating ERP platforms and data visualization tools like Power BI. Develop dynamic dashboards for real-time and periodic reporting. Establish workflows for seamless tracking, reporting, and analysis of performance outcomes. Design and refine comprehensive KPO frameworks with automation and data visualization techniques. 3. Performance Cycle Management

Oversee initiation, tracking, and compliance of performance cycles in alignment with organizational schedules. Monitor departmental performance metrics and ensure alignment with corporate objectives. Ensure timely execution of performance reviews and delivery of actionable insights. 4. Cross-Functional Collaboration

Facilitate alignment of performance objectives with business strategies and operational priorities. Partner with senior leadership to integrate performance insights into strategic decision-making. Foster a culture of collaboration and continuous improvement across departments. 5. Data Analysis and Reporting

Analyze large datasets to identify trends, gaps, and opportunities for operational improvement. Prepare detailed reports and dashboards highlighting performance outcomes and variance analysis. Support strategic initiatives through financial modeling, forecasting, and risk analysis. Drive initiatives to enhance service delivery, resource optimization, and organizational outcomes. 6. Process Optimization and Best Practices

Develop and refine policies, procedures, and guidelines related to performance and efficiency. Implement industry best practices to improve service delivery and operational outcomes. Assess and recommend improvements to enhance performance management systems. 7. Innovation and Digitalization

Lead digital transformation initiatives within performance management frameworks. Design systems to streamline workflows, improve automation, and enhance data accessibility. Promote innovation in data visualization and reporting tools for real-time decision-making. Qualifications & Experience: Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related field (Master’s degree preferred). 10–12 years of experience in performance management, financial analysis, or business strategy roles. Proven track record of implementing performance management frameworks, automating processes, and delivering actionable insights. Hands-on experience in: KPI/KPO Tracking Systems:

Implementing an automated performance tracking system within the first six months, integrating it with ERP and data visualization tools. Operational Dashboards:

Developing dynamic dashboards that provide real-time insights into performance metrics for senior leadership within three months. Performance Reports:

Delivering detailed monthly and quarterly performance reports with actionable insights and recommendations for improvement. Variance Analysis:

Conducting comprehensive variance analysis for at least 90% of KPIs/KPOs, ensuring timely reporting and actionable insights. Process Optimization:

Identifying and executing at least two process improvement initiatives annually that enhance operational efficiency and support continuous improvement. Proficiency in data visualization tools (e.g., Tableau, Power BI) and ERP systems. Strong knowledge of performance management frameworks, financial modeling, and strategic analysis.

#J-18808-Ljbffr

We are seeking a **Performance Monitoring **Engineer **to provide experience in products accounting within a hydrocarbon accounting model.

**OUR CLIENT**

Our client is a world leading Refinery & Petrochemical Company located in Rabigh. By adding value to the nation’s key resources, they are attracting diverse new industries and creating jobs, enriching life for everyone by generating sustainable economic and social development.

**LHR GLOBAL**

The job opportunity you have long waited for. LHR Global recruit people around the world to work in Saudi Arabia.

**QUALIFICATIONS**
- Bachelor or master's degree in chemical engineering
- Minimum of 10 years' experience in process engineering of which 5 Years’ experience in the role of production Accounting & conducting unit wise mass balance & troubleshooting with strong knowledge in measurement systems and technologies.
- Knowledge of custody transfer metering systems is added advantage.

Duties and Responsibility:

- Products Accounting: Review, track, and report on daily and monthly basis the production data, consumption quantities and material balance for each specific process unit based on Petro Rabigh accounting requirement.
- Production Accounting Model: Supports the preparation, update, review of the Production Accounting Model
- Runs & maintains the Hydrocarbon Accounting System that is used to perform daily and monthly production accounting.
- a) Ensure that tank farm operation is doing water cut for all slop, crude, and products tanks in monthly basis.
- b) Monitor feedstock meters
- c) Monitor tank inventories and check for any discrepancies in inventory measurements.
- d) Monitor fuel consumption for overall complex and report any deviations from target
- Loss Reduction: Support all manufacturing unit to identify improvements area to control material losses and reduce fuel consumption.
- Tools and Solution: Provides input and identify the requirements in the development process and maintenance of the mass balance/data reconciliation and production accounting software modules.
- Upkeep of DVR system and MB model for the complex wide mass balance calculation including the different input data capturing process, loss identification & account and reporting of losses and ensure that tools and or model are fully auditable with all necessary tracking mechanisms of all records and data.
- Measurement Review: Reviews and ensure reliability of production data and the different measurement and liaise with relevant supporting departments for any correction including but limited to items such as flow meters accuracy, temperature measurement, density measurement calibration of the meters, etc.
- Monitor flow meter and all product transfer measurement and collaborate with all related parties for the necessary calibration of the meters/Provers & tanksetc.
- Minimize and control the loss by monitoring, verifying measurements, investigation, and developing the necessary corrective/preventive action plan and follow-up implementation.
- Liaise with all concerned in developing plans to improve measurement, such as evaluating and implementing recent technology, adding new flow meters etc.
- Reviews and ensure proper input to mass balance calculation and liaise with concerned parties for any correction including but limited items such as flow meters accuracy, temperature measurement, etc.
- Performance monitoring: Maintain EKON$ reporting system with necessary upgrades and changes.
- Process Unit Performance: Liaise with PED to reduce MB losses in specific units and improve overall complex mass balance closure.
- Performance Management: Prepare and on-time reports all related KPIs and support Company benchmark study regarding mass balance and fuel consumption e.g. Solomon Associate benchmark.
- Ship to Shore Difference and Quantity Measurement Discrepancy: Develop and implement full process of monitoring and investigating cargo volume discrepancies (ship/shore difference) at loading port and discharge ports in line with relevant Marketing Agreements and international maritime standard and ensure proper and stringent measurement controls are in place.
- Flare monitoring: a) Flare Monitoring: Monitor and report on daily / monthly basis the flaring amount and estimated financial magnitude. Lias with PED/TSD to correct/verify estimation of flare quantity (Formula, composition adjustments etc)

**REWARDS & BENEFITS OVERVIEW**

Our client offers excellent compensation and industry-leading benefits and other programs designed to meet the diverse needs of their employees and their families.

**THE STAGES OF THIS PROCESS ARE**:
**1. **Resume Evaluation**:
A member of our recruitment team will evaluate that your resume matches the client's job description requirement.

Use the job description requirements to highlight your relevant experience and skills.

Be specific and describe the significance of your work, keyword alignment is important. Emphasize the impact of the work you

About the opportunity

This role will involve managing analytics and reporting for Vendor Operations and Vendor Performance across the country. The vendor operations specialist will take ownership of analytics, reporting and improving service levels by measuring compliance, finding performance gaps, and recommending key actions to improve performance.

**What’s on Your Plate?**
- Reporting and monitoring of KPIs and performance SLAs
- Conduct detailed data analysis to identify and solve vendor operations and performance problems by analyzing and deriving insights from large, complex sets of data
- Providing all data needed for vendor performance improvement at the country level and acting as a consultant for the Operations Manager
- Optimize key KPIs such as coverage, preparation time, vendor delay, reduce offline duration, etc through clear insights and recommend action area for overall improvement
- Manage related back office tools and make necessary adjustments based on business needs.
- Project Manage key projects for performance improvement.
- Run experiments, develop dashboards, and use data visualizations to communicate results to leadership
- Support Vendor Operations team in executing strategic projects

What you need to be successful

**What did we order?**
- Bachelor's Degree in computer engineering or equivalent
- 3-5 years of experience in food/grocery tech industry is highly preferred
- Extensive experience in Data Analytics tools like tableau, Looker, etc
- Experience and knowledge with using SQL is preferable
- Strong communication skills, both written and verbal
- Good stakeholder management skills: Experience in presenting to cross-cultural team members and cross-functional teams
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, handle stress
- An individual contributor who can work in a fast-paced environment with a make-it-happen attitude
- A motivated team player and support Logistics function overall objectives by going the extra mile.

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

HR Specialist - Employee Relations and Performance Management HR Specialist - Employee Relations and Performance Management

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Group Talent Acquisition Manager at Groupxen | (Spark Athletic Center, Sidekick Academy, Muhra, Luna & the Gypsies, Flower Room)

About the Company:

Groupxen is a family-owned business in the State of Kuwait. Ranging from unique local retail brands to leading fitness facilities, Groupxen encompasses and redefines luxury. Our brands include Spark Athletic Center, Sidekick Academy, Muhra, Luna and the Gypsies, Little Luna and The Flower Room.

We strive to present its services to its clients promising a unique and innovative experience. The aim is to create an exclusive and inimitable luxurious experience setting new benchmarks with their detailed high standards.

Job Summary:

The HR Specialist will be a strategic partner who plays a critical role in aligning the organization's people strategy with its business goals. You will be a trusted advisor to both business leaders and employees, providing expert guidance on all aspects of the employee lifecycle.

Job Responsibilities:

• Partner with business leaders to develop and implement effective HR policies and programs that support the strategic growth of the business.
• Resolve employee relations issues and ensure compliance with employment laws and regulations.
• Provide thought leadership on organizational development, talent management, and people-related strategies.
• Consult with line managers on a daily basis, and manage areas like performance management, employee relations, compensation and benefits, and development and coaching.
• Educate and coach managers on best practices for talent management and employee development.
• Analyze HR trends and metrics to identify areas for improvement and develop solutions.
• Help build and maintain a strong organizational culture that fosters employee engagement and productivity.
• Audit the employee performance by reviewing the KPI metrics and score card before payroll submission.
• Implement and monitor Performance Improvement Plans (PIPs) to support employee development and goal achievement.
• Foster a positive and engaged work environment through HR programs and other employee engagement activities.

Candidate skills and qualifications:

• Bachelor’s degree in HR, business administration or a relevant field
• Must have 5 or more years of HR experience
• Strong understanding of HR principles and practices
• Strong understanding of the Kuwait Labor Law
• Proven ability to build and maintain strong relationships with all levels of the organization
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work independently and manage multiple priorities
• Effective organizational abilities

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Wellness and Fitness Services

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