69 Team Head jobs in Kuwait
Section Head
Posted 4 days ago
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Job Description
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The Section head is fully responsible and accountable for sound section operations. The role focuses on leading section sales team in alignment with business strategies, in which all are responsible for providing customers with high level of services. Major focus of Section Head in driving sales and profitability to meet pre-set section targets. The Group Section Head is totally responsible for providing friendly work environment, and ensures section employees’ development through coaching and mentoring.
Job Responsibilities- Manages and leads staff in achieving section’s targets
- Drives section’s sales activities to achieve targets in cash, credit, warranties & accessories
- Ensures proper implementation of promotional activities to support higher sales results
- Ensures adequate involvement of section team in analyzing sales data to maximize business results
- Follows up with sales associates on section & individual achievements
- Assists sales staff in completing difficult sales transactions
Customer Service
- Provides exceptional customer service and ensures sales associates also provide the same level of service.
- Handles and follows on section customer’s complaints and inquires;
- Interacts with section customers to ensure the quality of services provided.
- Ensures reviewing section’s CSI results and takes necessary actions
Operations
- Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations;
- Inspects section merchandise to ensure it is correctly priced and displayed
- Requests and suggests section’s product range/variety and maintain stock levels
- Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level
- Secures section merchandise by implementing security systems and measures.
- Reports to Store Manager on section operations, performance and resources
- Ensures all section’s activities in alignment with organizational policies & procedures.
- Maintains section’s cost control measures in alignment with business objectives.
- Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments
- Ensures sending section’s perpetual count to store manager on monthly bases
- Maintains adequate section’s manpower according to budget
- Conducting yearly appraisals and performance reviews with development plans for section employees
- Conduct section’s checklist
- Provides constant coaching, mentoring and training for all section staff
- Ensures providing safe & secured work environment at section level
- Ensures sound housekeeping at section level
- Ensures section employee awareness of safety and emergency procedures.
Cont. Job Responsibilities
Talent Development
- Trains section staff on store policies, department procedures, and job duties;
- Leads section employees engaged in sales activities and conducting of inventories,
- Ensures compliance of section employees with established location security, sales, cleanliness and record keeping procedures and systems;
- Monitors and evaluates section staff performance and training needs;
- Develops, inspires, motivates and provides coaching and mentoring to section staff;
- Ensures section employees’ commitment to organizational objectives.
Head Chef
Posted 3 days ago
Job Viewed
Job Description
Position Title: Head Chef
Employment Type: Full Time
Salary: up to 1K KWD depending on experience and qualifications
Benefits: annual airline ticket, and bonus
Job Location: Kuwait
About the Client:
A well-known restaurant group of unique concepts continuously expanding in GCC, headquartered in KuwaitCity,Kuwait
Job Description:
- Oversee menu development, food preparation, and presentation to ensure consistency and excellence.
- Manage, train, and motivate kitchen staff to maintain productivity and quality.
- Maintain strict compliance with food safety, hygiene, and sanitation standards.
- Control inventory, costs, and vendor relationships to optimize kitchen efficiency.
Skills
Qualifications:
- At least 5 years in high-end restaurants (South Africa/Eastern Europe preferred), with Italian, American, and Pan-Asian cuisine; previous Head/Executive Chef roles in luxury settings
- Culinary diploma/degree required; HACCP/ServSafe is an added advantage
- Must have a professional portfolio; GCC experience is a plus
- Strong in premium cuisine, well-presented, with excellent leadership and communication skills; proficient in budgeting, cost control, inventory, and kitchen systems
Head Waiter
Posted 7 days ago
Job Viewed
Job Description
Are you a natural leader with a passion for delivering exceptional dining experiences? We’re looking for a Head Waiter who will supervise service operations, guide the team to maintain world-class standards, and ensure every guest enjoys a memorable experience in our 5-star hotel restaurants.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
Leading and supervising the restaurant service team during shifts to ensure smooth operations.
Providing hands-on support on the floor while ensuring guests receive attentive, personalized service.
Training and mentoring waiters and waitresses on service standards, menu knowledge, and up-selling techniques.
Coordinating with the kitchen and bar teams for timely and accurate order delivery.
Monitoring table settings, presentation, and overall dining area cleanliness.
Handling guest requests, feedback, and complaints professionally and promptly.
Assisting the Restaurant Manager in managing inventory, ordering supplies, and preparing shift reports.
Ensuring compliance with hygiene, safety, and brand standards.
What we need from you:
Minimum 2–3 years of proven experience in a 5-star hotel or luxury dining environment , with at least 1 year in a supervisory role.
Strong leadership and team management skills.
In-depth knowledge of food and beverage service standards.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and handle high-pressure situations.
Flexibility to work shifts, weekends, and public holidays.
Proficiency in English; additional languages are an advantage.
What you can expect from us:
A supportive, professional, and inclusive work environment.
Opportunities to advance your career within IHG Hotels & Resorts.
Training programs to enhance leadership and service skills.
Colleague recognition programs and attractive hotel benefits.
At IHG, we believe in providing Room to Belong, Room to Grow, and Room to Make a Difference . If you’re ready to lead by example and deliver world-class hospitality, we’d love to welcome you to our team.
Equal Opportunity Employer:
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-LjbffrHead Barista
Posted 11 days ago
Job Viewed
Job Description
As the Head Barista at 20 Grams, you will lead our team of skilled baristas in crafting exceptional coffee experiences.
Responsibilities include:
- Overseeing daily operations
- Maintaining quality standards
- Training new team members
- Ensuring customer satisfaction
The ideal candidate has extensive experience in specialty coffee preparation, a passion for excellence, and strong leadership skills.
#J-18808-LjbffrHead Cashier
Posted 11 days ago
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Job Description
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Head cashier leads and manages smooth, efficient and accurate payment handling procedures for customers. The job roles include providing cashiers with sufficient cash float and other supplies, ensuring cashiers are following company’s policy & procedures in counting cash money, and in handling credit/debit card payments. In addition to promoting the sales of gift cards, Telly cards and warranty programs when necessary at the POS terminal. The Head cashier is also responsible for preparing reconciliation reports, reporting discrepancies’ and taking disciplinary actions towards misconducts.
Job ResponsibilitiesCustomer Service
- Ensures cashiers always smile and greet customers
- Ensures cashiers always presentable, pleasant and friendly
- Identifies & fulfils customer needs
- Ensures all customers are treated equally with respect
- Ensures cashiers are packing customers’ purchases at POS terminal /guiding customer to delivery area
- Accountable for providing customers with accurate information at POS terminal
- Ensures customer’s info. updated and offers forwarding invoices via email
- Ensures cashiers explain return & exchange policy to customers
- Ensures all cashiers:
- Obtain excellent and updated knowledge of all products & services
- Aware of all in-store promotions; discounts, credit, coupons and etc…
- Promote gift cards with focus on customer benefits
- Promote warranty programs highlighting its benefits to customers (if applicable) Promote
- Telly cards explaining features, options and benefits
Operations
- Ensures availability of sufficient levels of bags, printers’ paper rolls and all other necessary supplies
- Maintains sound equipment functional at POS and reporting any errors.
- Provides training, coaching and mentoring for existing and new joining cashiers
- Ensures POS terminal areas are presentable, clean and tidy
- Prepares payment vouchers, receipts, deposit slips, and related documents with keeping records of cash and credit transactions
- Performs general cashiering duties such as scanning items, collecting payments, verifying payments and etc…
- Balances cashiers at the end of the shift, makes adjustments as needed, and prepares the bank deposit for pick up the next day
And ensures all cashiers:
- Expedite customer payments effectively in an efficient manner
- Apply all POS procedures as instructed by store management.
- Maintain cash desk / packing area always clean and tidy
- Follow organizational rules and regulations / Policy & Procedures
- Follow company’s safety and security procedures
- Handle cash/credit payments and accurately counts customers’ money
- Count and balance cash, credit slips, vouchers and coupons with total sales transactions at the end of the shift
- Master computer applications in finalizing customers’ payments
- Overall 2+ years of experience
- Strong English and Arabic language capabilities
- Strong communication, presentation and interpersonal skills
Head Waiter
Posted 10 days ago
Job Viewed
Job Description
**A little taste of your day-to-day:**
Every day is different, but you'll mostly be:
Leading and supervising the restaurant service team during shifts to ensure smooth operations.
Providing hands-on support on the floor while ensuring guests receive attentive, personalized service.
Training and mentoring waiters and waitresses on service standards, menu knowledge, and up-selling techniques.
Coordinating with the kitchen and bar teams for timely and accurate order delivery.
Monitoring table settings, presentation, and overall dining area cleanliness.
Handling guest requests, feedback, and complaints professionally and promptly.
Assisting the Restaurant Manager in managing inventory, ordering supplies, and preparing shift reports.
Ensuring compliance with hygiene, safety, and brand standards.
**What we need from you:**
**Minimum 2-3 years of proven experience in a 5-star hotel or luxury dining environment** , with at least 1 year in a supervisory role.
Strong leadership and team management skills.
In-depth knowledge of food and beverage service standards.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and handle high-pressure situations.
Flexibility to work shifts, weekends, and public holidays.
Proficiency in English; additional languages are an advantage.
**What you can expect from us:**
A supportive, professional, and inclusive work environment.
Opportunities to advance your career within IHG Hotels & Resorts.
Training programs to enhance leadership and service skills.
Colleague recognition programs and attractive hotel benefits.
At IHG, we believe in providing **Room to Belong, Room to Grow, and Room to Make a Difference** . If you're ready to lead by example and deliver world-class hospitality, we'd love to welcome you to our team.
**Equal Opportunity Employer:**
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Head Chef
Posted 3 days ago
Job Viewed
Job Description
up to 1K KWD depending on experience and qualifications Benefits: annual airline ticket, and bonus Job Location: Kuwait About the Client: A well-known restaurant group of unique concepts continuously expanding in GCC, headquartered in KuwaitCity,Kuwait Job Description: Oversee menu development, food preparation, and presentation to ensure consistency and excellence. Manage, train, and motivate kitchen staff to maintain productivity and quality. Maintain strict compliance with food safety, hygiene, and sanitation standards. Control inventory, costs, and vendor relationships to optimize kitchen efficiency. Skills Qualifications: At least 5 years in high-end restaurants (South Africa/Eastern Europe preferred), with Italian, American, and Pan-Asian cuisine; previous Head/Executive Chef roles in luxury settings Culinary diploma/degree required; HACCP/ServSafe is an added advantage Must have a professional portfolio; GCC experience is a plus Strong in premium cuisine, well-presented, with excellent leadership and communication skills; proficient in budgeting, cost control, inventory, and kitchen systems
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Head Cashier
Posted 3 days ago
Job Viewed
Job Description
Customer Service Ensures cashiers always smile and greet customers Ensures cashiers always presentable, pleasant and friendly Identifies & fulfils customer needs Ensures all customers are treated equally with respect Ensures cashiers are packing customers’ purchases at POS terminal /guiding customer to delivery area Accountable for providing customers with accurate information at POS terminal Ensures customer’s info. updated and offers forwarding invoices via email Ensures cashiers explain return & exchange policy to customers Ensures all cashiers: Obtain excellent and updated knowledge of all products & services Aware of all in-store promotions; discounts, credit, coupons and etc… Promote gift cards with focus on customer benefits Promote warranty programs highlighting its benefits to customers (if applicable) Promote Telly cards explaining features, options and benefits Operations Ensures availability of sufficient levels of bags, printers’ paper rolls and all other necessary supplies Maintains sound equipment functional at POS and reporting any errors. Provides training, coaching and mentoring for existing and new joining cashiers Ensures POS terminal areas are presentable, clean and tidy Prepares payment vouchers, receipts, deposit slips, and related documents with keeping records of cash and credit transactions Performs general cashiering duties such as scanning items, collecting payments, verifying payments and etc… Balances cashiers at the end of the shift, makes adjustments as needed, and prepares the bank deposit for pick up the next day And ensures all cashiers: Expedite customer payments effectively in an efficient manner Apply all POS procedures as instructed by store management. Maintain cash desk / packing area always clean and tidy Follow organizational rules and regulations / Policy & Procedures Follow company’s safety and security procedures Handle cash/credit payments and accurately counts customers’ money Count and balance cash, credit slips, vouchers and coupons with total sales transactions at the end of the shift Master computer applications in finalizing customers’ payments Candidate Requirements
Overall 2+ years of experience Strong English and Arabic language capabilities Strong communication, presentation and interpersonal skills
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Section Head
Posted 4 days ago
Job Viewed
Job Description
Manages and leads staff in achieving section’s targets Drives section’s sales activities to achieve targets in cash, credit, warranties & accessories Ensures proper implementation of promotional activities to support higher sales results Ensures adequate involvement of section team in analyzing sales data to maximize business results Follows up with sales associates on section & individual achievements Assists sales staff in completing difficult sales transactions Customer Service Provides exceptional customer service and ensures sales associates also provide the same level of service. Handles and follows on section customer’s complaints and inquires; Interacts with section customers to ensure the quality of services provided. Ensures reviewing section’s CSI results and takes necessary actions Operations Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations; Inspects section merchandise to ensure it is correctly priced and displayed Requests and suggests section’s product range/variety and maintain stock levels Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level Secures section merchandise by implementing security systems and measures. Reports to Store Manager on section operations, performance and resources Ensures all section’s activities in alignment with organizational policies & procedures. Maintains section’s cost control measures in alignment with business objectives. Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments Ensures sending section’s perpetual count to store manager on monthly bases Maintains adequate section’s manpower according to budget Conducting yearly appraisals and performance reviews with development plans for section employees Conduct section’s checklist Provides constant coaching, mentoring and training for all section staff Ensures providing safe & secured work environment at section level Ensures sound housekeeping at section level Ensures section employee awareness of safety and emergency procedures. Candidate Requirements
Cont. Job Responsibilities Talent Development Trains section staff on store policies, department procedures, and job duties; Leads section employees engaged in sales activities and conducting of inventories, Ensures compliance of section employees with established location security, sales, cleanliness and record keeping procedures and systems; Monitors and evaluates section staff performance and training needs; Develops, inspires, motivates and provides coaching and mentoring to section staff; Ensures section employees’ commitment to organizational objectives.
#J-18808-Ljbffr
Head Waiter
Posted 6 days ago
Job Viewed
Job Description
Head Waiter
who will supervise service operations, guide the team to maintain world-class standards, and ensure every guest enjoys a memorable experience in our 5-star hotel restaurants. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Leading and supervising the restaurant service team during shifts to ensure smooth operations. Providing hands-on support on the floor while ensuring guests receive attentive, personalized service. Training and mentoring waiters and waitresses on service standards, menu knowledge, and up-selling techniques. Coordinating with the kitchen and bar teams for timely and accurate order delivery. Monitoring table settings, presentation, and overall dining area cleanliness. Handling guest requests, feedback, and complaints professionally and promptly. Assisting the Restaurant Manager in managing inventory, ordering supplies, and preparing shift reports. Ensuring compliance with hygiene, safety, and brand standards. What we need from you: Minimum 2–3 years of proven experience in a 5-star hotel or luxury dining environment , with at least 1 year in a supervisory role. Strong leadership and team management skills. In-depth knowledge of food and beverage service standards. Excellent communication and interpersonal abilities. Ability to work in a fast-paced environment and handle high-pressure situations. Flexibility to work shifts, weekends, and public holidays. Proficiency in English; additional languages are an advantage. What you can expect from us: A supportive, professional, and inclusive work environment. Opportunities to advance your career within IHG Hotels & Resorts. Training programs to enhance leadership and service skills. Colleague recognition programs and attractive hotel benefits. At IHG, we believe in providing
Room to Belong, Room to Grow, and Room to Make a Difference . If you’re ready to lead by example and deliver world-class hospitality, we’d love to welcome you to our team. Equal Opportunity Employer: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr