35 Systems Support jobs in Kuwait

Installation Access Control/Defense Biometrics Identification Systems Support

Join to apply for the Installation Access Control/Defense Biometrics Identification Systems Support role at ITA International

Installation Access Control/Defense Biometrics Identification Systems Support

3 days ago Be among the first 25 applicants

Join to apply for the Installation Access Control/Defense Biometrics Identification Systems Support role at ITA International

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Overview

At ITA International, we ’ re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

Overview

At ITA International, we ’ re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 200 ITAers, we ’ re driven by mission success for our customers, “ In The Arena. ” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “ The credit belongs to the man who is actually in the arena. ” We ’ re here, standing beside our customers , ready to serve and succeed.

ITA is seeking an Installation Access Control/Defense Biometrics Identification Systems Support Professional to join the team in Kuwait

*Please note this position is contingent upon position vacancy.*

Responsibilities

The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9 th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor Shall

• Manage the Defense Biometrics Identification System. Perform a variety of duties directly related to the development and/or management of the Installation Access Control Program supporting the mission of the major command.
• Manage the Program that extend sfrom the HQ staff level over several echelons to field units, and present very considerable complexities due to their structuring and extensive relationships (functional and financial).
• Analyze a variety of complex and extensive policies, plans, regulations, and other higher-level guidance to determine overall impacts on specific program areas and functions of the Installation Access Control Program.
• Develop guidance, objectives, policies, plans, and procedures regarding the management of the Installation Access Control Program. Review superior, lateral, and subordinate command decisions on and/or interpretation of supplied guidance to assess their impact on the Installation Access Control Program. Perform review and analysis to ensure that resources supplied to subordinate commands are used in the most efficient and cost-effective manner.
• Review and analyze a variety of other types of documents to ensure consistency between and among these and the organization’s functions.
• Perform supply justification, prioritization, and cost guidance for Installation Access Control Program resources funding.
• Serve as subject matter expert on the Installation Access Control Program. Reconcile Installation Access Control Program.
  
  

Qualifications

Candidates must have:

• Thorough understanding of USAFCENT Installation Access Control Programs (IACS), goals, and objectives, and understand the interrelationships of individual programs in regards to other programs and functions.
• Skill in formal and informal briefings, negotiations, and training to senior staff members, USAFCENT commanders and end-users of regulations and IACS. Prepare information papers for dissemination throughout the USAFCENT Theater of operations, as needed.
• Proficiency in the use of Microsoft Office.
• Three (3) years of experience and knowledge of USAFCENT Installation IACS.
• A current state and Government Driver’s License.
• Active Secret Clearance
  
  

All employees must successfully pass all medical screening as required per CENTCOM deployment standards.

Under The 9AF ESFS Contract, All Applicants Are Subject To An In-depth Background Check To Ensure Regulation Compliance. Eligible Applicants Will Not Have Any Of The Following

• Pending criminal or civil charges (including divorce/child custody proceedings)
• Felony arrest record
• Alcohol related arrest in the last five years
• Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)
• Any type of involvement in hate crimes
• History of violence
• Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end
  
  

Benefit And Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

• Medical, dental and vision plans
• Life Insurance
• Short Term Disability insurance (where applicable)
• Voluntary ancillary benefit options
• 401k retirement benefits with employer matching contributions
  
  

Application and Employment at ITA International

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Defense and Space Manufacturing

Referrals increase your chances of interviewing at ITA International by 2x

Get notified about new Installer jobs in Hawally, Hawalli, Kuwait .

Maintenance Technician Mechanical - Utility

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Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking an Installation Access Control/Defense Biometrics Identification Systems Support Professional to join the team in Kuwait

*Please note this position is contingent upon position vacancy.*

Responsibilities The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor shall:- Manage the Defense Biometrics Identification System. Perform a variety of duties directly related to the development and/or management of the Installation Access Control Program supporting the mission of the major command.- Manage the Program that extend sfrom the HQ staff level over several echelons to field units, and present very considerable complexities due to their structuring and extensive relationships (functional and financial).- Analyze a variety of complex and extensive policies, plans, regulations, and other higher-level guidance to determine overall impacts on specific program areas and functions of the Installation Access Control Program.- Develop guidance, objectives, policies, plans, and procedures regarding the management of the Installation Access Control Program. Review superior, lateral, and subordinate command decisions on and/or interpretation of supplied guidance to assess their impact on the Installation Access Control Program. Perform review and analysis to ensure that resources supplied to subordinate commands are used in the most efficient and cost-effective manner.- Review and analyze a variety of other types of documents to ensure consistency between and among these and the organization’s functions.- Perform supply justification, prioritization, and cost guidance for Installation Access Control Program resources funding.- Serve as subject matter expert on the Installation Access Control Program. Reconcile Installation Access Control Program.

Qualifications Candidates must have:

- Thorough understanding of USAFCENT Installation Access Control Programs (IACS), goals, and objectives, and understand the interrelationships of individual programs in regards to other programs and functions.

- Skill in formal and informal briefings, negotiations, and training to senior staff members, USAFCENT commanders and end-users of regulations and IACS. Prepare information papers for dissemination throughout the USAFCENT Theater of operations, as needed.

- Proficiency in the use of Microsoft Office.

- Three (3) years of experience and knowledge of USAFCENT Installation IACS.

- A current state and Government Driver’s License.

- Active Secret Clearance

All employees must successfully pass all medical screening as required per

CENTCOM deployment standards.

Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:

Pending criminal or civil charges (including divorce/child custody proceedings)

Felony arrest record

Alcohol related arrest in the last five years

Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)

Any type of involvement in hate crimes

History of violence

Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit and Compensation Transparency ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

Medical, dental and vision plans

Life Insurance

Short Term Disability insurance (where applicable)

Voluntary ancillary benefit options

401k retirement benefits with employer matching contributions

Application and Employment at ITA International ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

#J-18808-Ljbffr

Installation Access Control/Defense Biometrics Identification Systems Support

Join to apply for the

Installation Access Control/Defense Biometrics Identification Systems Support

role at

ITA International Installation Access Control/Defense Biometrics Identification Systems Support

3 days ago Be among the first 25 applicants Join to apply for the

Installation Access Control/Defense Biometrics Identification Systems Support

role at

ITA International Get AI-powered advice on this job and more exclusive features. Overview

At ITA International, we ’ re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. Overview

At ITA International, we ’ re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 200 ITAers, we ’ re driven by mission success for our customers, “ In The Arena. ” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “ The credit belongs to the man who is actually in the arena. ” We ’ re here, standing beside our customers , ready to serve and succeed.

ITA is seeking an Installation Access Control/Defense Biometrics Identification Systems Support Professional to join the team in Kuwait

*Please note this position is contingent upon position vacancy.*

Responsibilities

The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9 th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor Shall

Manage the Defense Biometrics Identification System. Perform a variety of duties directly related to the development and/or management of the Installation Access Control Program supporting the mission of the major command. Manage the Program that extend sfrom the HQ staff level over several echelons to field units, and present very considerable complexities due to their structuring and extensive relationships (functional and financial). Analyze a variety of complex and extensive policies, plans, regulations, and other higher-level guidance to determine overall impacts on specific program areas and functions of the Installation Access Control Program. Develop guidance, objectives, policies, plans, and procedures regarding the management of the Installation Access Control Program. Review superior, lateral, and subordinate command decisions on and/or interpretation of supplied guidance to assess their impact on the Installation Access Control Program. Perform review and analysis to ensure that resources supplied to subordinate commands are used in the most efficient and cost-effective manner. Review and analyze a variety of other types of documents to ensure consistency between and among these and the organization’s functions. Perform supply justification, prioritization, and cost guidance for Installation Access Control Program resources funding. Serve as subject matter expert on the Installation Access Control Program. Reconcile Installation Access Control Program.

Qualifications

Candidates must have:

Thorough understanding of USAFCENT Installation Access Control Programs (IACS), goals, and objectives, and understand the interrelationships of individual programs in regards to other programs and functions. Skill in formal and informal briefings, negotiations, and training to senior staff members, USAFCENT commanders and end-users of regulations and IACS. Prepare information papers for dissemination throughout the USAFCENT Theater of operations, as needed. Proficiency in the use of Microsoft Office. Three (3) years of experience and knowledge of USAFCENT Installation IACS. A current state and Government Driver’s License. Active Secret Clearance

All employees must successfully pass all medical screening as required per CENTCOM deployment standards.

Under The 9AF ESFS Contract, All Applicants Are Subject To An In-depth Background Check To Ensure Regulation Compliance. Eligible Applicants Will Not Have Any Of The Following

Pending criminal or civil charges (including divorce/child custody proceedings) Felony arrest record Alcohol related arrest in the last five years Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency) Any type of involvement in hate crimes History of violence Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit And Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

Medical, dental and vision plans Life Insurance Short Term Disability insurance (where applicable) Voluntary ancillary benefit options 401k retirement benefits with employer matching contributions

Application and Employment at ITA International

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at ITA International by 2x Get notified about new Installer jobs in

Hawally, Hawalli, Kuwait . Maintenance Technician Mechanical - Utility

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

**TITLE**:IT HELP DESK**

**REPORTS TO: IT MANAGER**

**Primary Purpose**:
**Responsibilities**:

- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements in procedures
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

**Qualifications**:

- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science, or relevant field

**About American Baccalaureate School**:
ABS is a private, non-profit school offering an American-based curriculum including a wide variety of advanced courses, and a college preparatory program, guiding students to become independent, intellectual global citizens. It is our goal to develop responsible and accountable young adults who are prepared for the challenges of international universities. The American Baccalaureate School opened its doors in September 2006 to 550 students. We now have over 1,300 students enrolled from pre-Kindergarten through 12th grade.

Join to apply for the IT Help Desk Support role at American International University, Kuwait .

Get AI-powered advice on this job and more exclusive features.

American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

• BS degree in computer science or equivalent experience relevant to functional area
• Training certificate(s) related to IT Help Desk Support
• 3 to 5 years of professional experience administering help desk

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The college serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration, with instruction in English.

For more information about AIU visit:

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Higher Education

Referrals increase your chances of interviewing at American International University, Kuwait by 2x.

Get notified about new IT Help Desk Support jobs in Jahra, Kuwait .

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IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server.
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application.
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area
2. Must have training certificate(s) related to IT Help Desk Support
3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

#J-18808-Ljbffr

IT Help Desk Support

American International University –

Kuwait City Classification:Professional/Technical Reports to:Director of IT Job description Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment. Key Responsibilities: Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff Key Application Responsibilities: Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System Qualifications: BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk About American InternationalUniversity

: AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English. For more information about AIUvisit:

IT Help Desk Support

American International University –

Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

Desktop Support calls - PC's and Peripherals

Domain Access and E-mail registration

Administering Active Directory

PC system installation, setup and configuration

Network maintenance and troubleshooting

Grade Quick support and training

Edline support and training

Administrator’s plus support

IT-Network Maps (including university maps)

Laptop-Projector setup for Presentations

Testing of new application updates

IT orientation of new Staff

Key Application Responsibilities:

Share Point Server

IT Helpdesk System

TAMS – Time Attendance System

Interactive Board Application

Windows Update Server.

Follett Destiny Library Manager Program

ID Card Management Application

Nortel BCM Telephone Exchange Application.

Café Terminal

Textbook Distribution Server

SMS Manager

Symantec Backup Application

NO32 Anti-virus Application

Bell System

CCTV System

Qualifications:

BS degree in computer science or equivalent experience relevant to functional area

Must have training certificate(s) related to IT Help Desk Support

Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity

:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

Join to apply for the

IT Help Desk Support

role at

American International University, Kuwait . Get AI-powered advice on this job and more exclusive features. American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities: Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff Key Application Responsibilities: Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System Qualifications: BS degree in computer science or equivalent experience relevant to functional area Training certificate(s) related to IT Help Desk Support 3 to 5 years of professional experience administering help desk About American International University: AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The college serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration, with instruction in English. For more information about AIU visit:

Seniority level

Not Applicable Employment type

Full-time Job function

Information Technology Industries

Higher Education Referrals increase your chances of interviewing at American International University, Kuwait by 2x. Get notified about new IT Help Desk Support jobs in

Jahra, Kuwait .

#J-18808-Ljbffr