46 System Support jobs in Kuwait

Associate Linux Support Engineer

Kuwait City Canonical

Posted 5 days ago

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.

We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.

Location: This is a globally remote role.

The role entails

  • Working from your remote home office to provide technical support for employees.
  • Being available to take ownership of new cases via telephone, email and web
  • Acting as an internal customer advocate keeping them updated in a timely manner
  • Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
  • Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
  • Drafting and distributing technical notices for internal and external communication.
  • Prioritising your work in order to accomplish the most important and urgent tasks first
  • Keeping on learning as our products and services grow and evolve
  • Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
  • Maintaining regular communication and information exchange with the rest of the team, locally and remotely
  • Identifying and suggesting any opportunities to provide a better service
  • Participating in a regular weekend working rotation

What we are looking for in you

  • Exceptional academic track record from both high school and university
  • Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
  • Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
  • Track record of going above-and-beyond expectations to achieve outstanding results
  • Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
  • Knowledge or basic hands-on experience on 2 or more of:
    • Linux server administration
    • Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
    • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
    • Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
  • Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
  • Strong written and verbal English communication skills
  • Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
  • Result-oriented, with a personal drive to meet commitments
  • Ability to travel internationally twice a year, for company events up to two weeks long
Noting that we require and will perform a background check for this role.

Nice-to-have skills

  • Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
  • Experience with other open-source desktop technologies
  • Active contribution to open-source projects/forum/code

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Software Development

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Embedded Linux Field Engineer for Devices/IoT Community Engineer (multiple roles and seniority levels) Linux Cryptography and Security Engineer Graduate Software Engineer, Open Source and Linux, Canonical Ubuntu Software Engineer (Python/Linux/Packaging) Python and Kubernetes Software Engineer - Data, AI/ML & Analytics Software Engineer - Data Infrastructure - Kafka Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics Software Engineer - Data Infrastructure - OpenSearch/ElasticSearch Python Software Engineer - Ubuntu Hardware Certification Team

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Senior System Administrator

Acc Me

Posted 9 days ago

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Minimum Qualifications:

  1. University degree in Information System, Computer Science, Computer Engineering or equivalent degree is required.
  2. Must be certified in VMware (DCV).
  3. Must be certified in ITIL foundation.
  4. Preferable to be certified Microsoft Azure Solutions Architect Expert.
  5. Preferable to be certified MCSE.

Required Experience:

  1. A minimum of 15 years overall experience in the field of IT.
  2. Experienced in installing, managing & troubleshooting MS Exchange Server, MS Active Directory & GPO, DNS server, DHCP server and SQL Server 2005-2012.
  3. Solid knowledge of applying OS patches and upgrades.
  4. Solid knowledge of Windows server clustering and application clustering.
  5. Experienced in installing, configuration and management of VMware ESXi in a cluster environment.
  6. Solid knowledge of VCenter server with multiple datastore, HA, DRS, VMotion and VMware SRM.
  7. Solid knowledge in monitoring and managing the production using monitoring applications such as HP IMC or Solarwinds and familiar with managing the datacenter including LAN and WAN.
  8. Solid knowledge of managing NAS and SAN datacenter storage including managing LAN and DELL WAN, EMC Clarion and VMAX storage and Dell EMC Centera.
  9. Solid knowledge and experience using OpenText EMC ViPR and ViPR SRM, and backup using DELL EMC Networker.
  10. Solid knowledge to perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required in virtualization and physical environment.

Technical Duties & Responsibilities:

  1. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  2. Perform tasks related to MS Exchange emails, Active Directory creating, changing, and deleting user accounts as per request.
  3. Repair and recover from hardware or software failures. Coordinate and communicate with third party support or vendor to resolve the issue.
  4. Follow up on new hardware requirements if any required.
  5. Act as a team player to resolve the Systems/Storage/VMware issues.
  6. Meet with clients and vendors to determine any technical issues. Work with clients and vendors for smooth project implementation.
  7. Follow up with vendor for any critical issues related to new systems installation and upgrade as well.
  8. Update daily routine work or any critical issues to management.
  9. Perform LUN creation, assigning and connecting with physical servers and VMware using EMC Clarion and EMC VMAX.
  10. Perform backup/restore jobs on daily, weekly and monthly bases as per requirements.
  11. Responsible for monitoring and configuration tasks of EMC Centera for virtual pools and profiles.
  12. Responsible for monitoring and reporting issues using the EMC ViPR and ViPR SRM tools.
  13. Prepare and conduct Technical Presentations.
  14. Support local staff in improving their skills and expertise.
  15. Do other assignments related to system administration.
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System Administrator III

V2X

Posted 23 days ago

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Overview
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Senior level Systems Administrator responsible for systems administration tasks associated with the day-to-day technical operations of the customers Network Control Center.
This position is contingent upon successful contract award to V2X.
#clearance
Responsibilities
Major Job Activities:
+ Provide administration, installation, operation, and maintenance on all USAFCENT-supported networks and support day-to-day technical operations of the network control center (NCC). This support includes working with USAFCENT NOSC to integrate the deployed locations' local networks into the USAFCENT Enterprise Network, supporting organizational client system technicians on local area network (LAN) and personal computer issues, and working with any other agency to provide the services required.
+ Engineer, install, and maintain network equipment to support new and emerging requirements.
+ Provide responsive services to include real-time network-level configuration control, network restoration, quality control and performance standards, status reporting, master station log (MSL), and other actions required by policies, responsibilities, and operational procedures IAW the SPIN-C.
+ Support all NOSC-deployed projects.
+ Maintain a help desk IAW the SPIN-C and local procedures. The help desk provides the focal point for all user issues and job tracking. Maintain, load, and administer the basic computer platform, software, firmware, and hardware. The help desk shall act as the first level of support for desktop and network issues. Any incident that cannot be resolved will be escalated to the NCC and then the NOSC. Tasks shall include:
+ Systems management, monitoring, and sustainment.
+ Hardware repair for PCs and peripheral equipment.
+ Assist base user population in software installation, maintenance, and sustainment.
+ Compliance with all associated guidance and directives in the SPIN-C.
+ Compliance with guidance and directives issued in CTOs and in NOTAMs.
+ Compliance with all associated DoD, USAF, USCENTCOM, USAFCENT, and local instructions.
+ Use of Remedy to report and track all local and enterprise issues associated with network and systems operations.
Material & Equipment Directly Used:
Basic office equipment.
Working Environment:
+ Working environment is a climate-controlled facility. Outdoor temperatures may exceed temperatures of 100 degrees Fahrenheit.
+ May require support during periods of non-traditional working hours including nights or weekends.
Physical Activities:
Must be able to lift / push / pull 40 lbs. unassisted.
Qualifications
Education / Certifications:
+ High School Diploma or GED
+ U.S. Citizen
+ Active Secret Tier 3 (or higher) Security Clearance
+ Must also possess IAT Level II Certification AND one or more of the following:
+ MCSA-Windows Server 2012/2016 or newer
+ MCSA-SQL Server 2012/2014
+ Microsoft 365 Certified: Modern Desktop Administrator Associate
+ Microsoft Certified: Azure Administrator Associate.
+ AND - one or more of the following;
+ Microsoft Certified Systems Engineer (MCSE) - Core Infrastructure or Data Management and Analytics
Experience / Skills:
+ 6 years of experience in: design, maintenance, and operation of small to medium networks; administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment; AND
+ Must have experience in analyzing and troubleshooting military networks, to include: Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers.
Supervisory / Budget Responsibilities:
TBD
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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Senior System Administrator

Hawalli, Hawalli Engineering for Kids of North Atlanta

Posted 1 day ago

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Jobs

Senior System Administrator Apply Now! Senior System Administrator

Salmiya, Kuwait Qualification

University degree in Information System, Computer Science, Computer Engineering, or equivalent. Must be certified in VMware (DCV). Must be certified in ITIL Foundation. Preferably certified as Microsoft Azure Solutions Architect Expert. Preferably certified MCSE. Required Experience

Minimum of 15 years overall experience in IT. Experience in installing, managing, and troubleshooting MS Exchange Server, MS Active Directory & GPO, DNS, DHCP, and SQL Server 2005-2012. Proficiency with Windows 2008/2003/7/XP, Windows 8. Strong knowledge of OS patches and upgrades. Experience with Windows server clustering and application clustering. Experience with VMware ESXi in a cluster environment. Knowledge of VCenter server with multiple datastores, HA, DRS, VMotion, and VMware SRM. Experience with monitoring and managing production using tools like HP IMC or Solarwinds, and data center management including LAN and WAN. Familiarity with managing NAS and SAN storage, including Dell WAN, EMC Clarion, VMAX, and Dell EMC Centera. Experience with OpenText EMC ViPR, ViPR SRM, and backup using DELL EMC Networker. Experience supporting VDI desktops. Ability to perform performance tuning, hardware upgrades, and resource optimization, including configuring CPU, memory, and disk partitions in virtualized and physical environments. Technical Duties & Responsibilities

Perform daily system monitoring, verify hardware and server resources, review logs, and ensure scheduled jobs like backups are completed. Manage MS Exchange emails, Active Directory user accounts, and respond to related requests. Handle hardware/software failures, coordinate with support vendors, and resolve issues. Assess and follow up on new hardware requirements. Collaborate with team members to resolve system, storage, and VMware issues. Meet with clients and vendors to resolve technical issues and ensure smooth project implementation. Follow up with vendors on critical issues related to system installation and upgrades. Update on routine and critical tasks to management. Perform LUN creation, assignment, and connection with servers and VMware using EMC Clarion and VMAX. Manage backup and restore jobs regularly. Monitor and configure EMC Centera for virtual pools and profiles. Use EMC ViPR and SRM tools for monitoring and reporting issues. Prepare and deliver technical presentations. Support and train local staff to enhance their skills. Perform other system administration tasks as assigned.

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Senior System Administrator

Kuwait City, Al Kuwayt Acc Me

Posted 5 days ago

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Job Description

Minimum Qualifications: University degree in Information System, Computer Science, Computer Engineering or equivalent degree is required. Must be certified in VMware (DCV). Must be certified in ITIL foundation. Preferable to be certified Microsoft Azure Solutions Architect Expert. Preferable to be certified MCSE. Required Experience: A minimum of 15 years overall experience in the field of IT. Experienced in installing, managing & troubleshooting MS Exchange Server, MS Active Directory & GPO, DNS server, DHCP server and SQL Server 2005-2012. Solid knowledge of applying OS patches and upgrades. Solid knowledge of Windows server clustering and application clustering. Experienced in installing, configuration and management of VMware ESXi in a cluster environment. Solid knowledge of VCenter server with multiple datastore, HA, DRS, VMotion and VMware SRM. Solid knowledge in monitoring and managing the production using monitoring applications such as HP IMC or Solarwinds and familiar with managing the datacenter including LAN and WAN. Solid knowledge of managing NAS and SAN datacenter storage including managing LAN and DELL WAN, EMC Clarion and VMAX storage and Dell EMC Centera. Solid knowledge and experience using OpenText EMC ViPR and ViPR SRM, and backup using DELL EMC Networker. Solid knowledge to perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required in virtualization and physical environment. Technical Duties & Responsibilities: Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform tasks related to MS Exchange emails, Active Directory creating, changing, and deleting user accounts as per request. Repair and recover from hardware or software failures. Coordinate and communicate with third party support or vendor to resolve the issue. Follow up on new hardware requirements if any required. Act as a team player to resolve the Systems/Storage/VMware issues. Meet with clients and vendors to determine any technical issues. Work with clients and vendors for smooth project implementation. Follow up with vendor for any critical issues related to new systems installation and upgrade as well. Update daily routine work or any critical issues to management. Perform LUN creation, assigning and connecting with physical servers and VMware using EMC Clarion and EMC VMAX. Perform backup/restore jobs on daily, weekly and monthly bases as per requirements. Responsible for monitoring and configuration tasks of EMC Centera for virtual pools and profiles. Responsible for monitoring and reporting issues using the EMC ViPR and ViPR SRM tools. Prepare and conduct Technical Presentations. Support local staff in improving their skills and expertise. Do other assignments related to system administration.

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System Administrator Tier Iii

Kuwait City, Al Kuwayt Envistacom

Posted today

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Job Description

**Job Title**: System Administrator Tier III
**Job Location**: **Kuwait
- This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours._

**_THIS POSITION IS CONTINGENT UPON AWARD_**

**Responsibilities**:

- Design, optimize, and oversee the implementation of short
- and long-term data networks initiatives
- Provide comprehensive designs to address and compliment strategic network systems direction
- Provide advanced troubleshooting, implementation, and configuration of network hardware and software
- Analyze functional problems and determines techniques / requirements feasible for expedited solutions
- Perform network capacity planning and performance analysis to properly size network services
- Perform systems performance diagnosis and scalability assessment activities
- Compose and maintain network documentation such as topology diagrams, circuit/equipment inventories and configuration reports
- Conduct cost analysis and evaluate vendor capabilities to provide the required products or services
- Provide support for Microsoft System Center, Microsoft Active Directory, and direct experience with Network Appliance Data Storage Filers and Near Store Appliances (and associated software technologies such as SnapMirror, SnapRestore, Virtual File Manager, Snap Manager for Exchange) that support complete utility of the existing enterprise storage architecture
**Job Requirements**:

- 8 years of operational experience
- Knowledge of deploying information systems, managing, and troubleshooting Windows Active Directory, Group Policy Object (GPOs), and Domain Name Service (DNS)
- Knowledge of Microsoft operating systems Windows 2008(R2) and Windows Server 2003
- Knowledge of system deployment, management, and troubleshooting of messaging protocols and operations with Microsoft Exchange 2003 and Exchange 2010 products
- Knowledge of backup technologies specifically Symantec backup exec and NetApp SIPR/NIPR Access Point (SNAP) manager utilities
- Knowledge and familiarity with reviewing and deploying vendor updates for security patches
- Knowledge and familiarity with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS)
- Knowledge and familiarity with server performance tuning and monitoring tools
- Shall have knowledge and familiarity with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM))
- Network troubleshooting skills and knowledge of networks
- Technical documentation skills. Shall have knowledge and familiarity of action plans for planned and unplanned changes to the network infrastructure
- Experience with server performance tuning and monitoring tools.
- Technical documentation skills
- Must be a U.S. Citizen
- Must be able to successfully pass a pre-employment drug screen and a comprehensive background check
- US Secret Security Clearance
- Security + and Network+
- Microsoft Certified IT Professional (MCITP) or Microsoft Certified Systems Engineer (MCSE)
**Company Benefits**:

- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- 401(k) Plan
- Company-paid Long-Term Disability
- Company-paid Life Insurance
- Paid Holidays and Vacation
- Employee Referral Program
- Employee Assistance Program
- Cell Phone Allowance
- Tuition Reimbursement (after one year)
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Network/System Administrator Required In Salmiya - Guru Kuwait

Guru Kuwait

Posted 2 days ago

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Network/System Administrator Required In Salmiya

Featured

  • 2 years ago

Network/System Administrator Required In Salmiya. We are looking for an experienced Network/Systems Administrator with certifications in Cisco CCNP and Microsoft. The ideal candidate should possess substantial expertise in switches, servers, low voltage systems, and be proficient in supporting end users with PC-related issues. If interested, kindly submit your CV to (emailprotected) , indicating “Network/System Admin” in the email subject.

Salary Range: 100-400 KWD (Note: This is an approximate figure and may vary based on the job).

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Network/System Administrator Required In Salmiya - Guru Kuwait

Hawalli, Hawalli Guru Kuwait

Posted 1 day ago

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Network/System Administrator Required In Salmiya

Featured 2 years ago Network/System Administrator Required In Salmiya. We are looking for an experienced Network/Systems Administrator with certifications in Cisco CCNP and Microsoft. The ideal candidate should possess substantial expertise in switches, servers, low voltage systems, and be proficient in supporting end users with PC-related issues. If interested, kindly submit your CV to (emailprotected) , indicating “Network/System Admin” in the email subject. Salary Range: 100-400 KWD (Note: This is an approximate figure and may vary based on the job).

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IT Help Desk Support

Jahra Help-music

Posted 2 days ago

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American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:
  • Desktop Support calls - PC's and Peripherals
  • Domain Access and E-mail registration
  • Administering Active Directory
  • PC system installation, setup and configuration
  • Network maintenance and troubleshooting
  • Grade Quick support and training
  • Edline support and training
  • Administrator’s plus support
  • IT-Network Maps (including university maps)
  • Laptop-Projector setup for Presentations
  • Testing of new application updates
  • IT orientation of new Staff
Key Application Responsibilities:
  • Share Point Server
  • IT Helpdesk System
  • TAMS – Time Attendance System
  • Interactive Board Application
  • Windows Update Server
  • Follett Destiny Library Manager Program
  • ID Card Management Application
  • Nortel BCM Telephone Exchange Application
  • Café Terminal
  • Textbook Distribution Server
  • SMS Manager
  • Symantec Backup Application
  • NO32 Anti-virus Application
  • Bell System
  • CCTV System
Qualifications:
  • BS degree in computer science or equivalent experience relevant to the functional area
  • Training certificate(s) related to IT Help Desk Support
  • 3 to 5 years of professional experience administering help desk
About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The College serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration where the language of instruction is English.

For more information about AIU visit:

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IT Help Desk Support

AIU

Posted 3 days ago

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Job Description

IT Help Desk Support



American International University – Kuwait City


Classification:Professional/Technical



Reports to:Director of IT


Job description


Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.


Key Responsibilities:




  • Desktop Support calls - PC's and Peripherals

  • Domain Access and E-mail registration

  • Administering Active Directory

  • PC system installation, setup and configuration

  • Network maintenance and troubleshooting

  • Grade Quick support and training

  • Edline support and training

  • Administrator’s plus support

  • IT-Network Maps (including university maps)

  • Laptop-Projector setup for Presentations

  • Testing of new application updates

  • IT orientation of new Staff

Key Application Responsibilities:




  • Share Point Server

  • IT Helpdesk System

  • TAMS – Time Attendance System

  • Interactive Board Application

  • Windows Update Server.

  • Follett Destiny Library Manager Program

  • ID Card Management Application

  • Nortel BCM Telephone Exchange Application.

  • Café Terminal

  • Textbook Distribution Server

  • SMS Manager

  • Symantec Backup Application

  • NO32 Anti-virus Application

  • Bell System

  • CCTV System

Qualifications:




  1. BS degree in computer science or equivalent experience relevant to functional area

  2. Must have training certificate(s) related to IT Help Desk Support

  3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :


AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.


For more information about AIUvisit:


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