16 System Analyst jobs in Kuwait

Job Description:

• Review, analyse, and evaluate as-is business processes of Plant Maintenance.
• Design, customize, configure and testing of SAP Plant Maintenance (PM)
• Ensure SAP PM is available to the users.
• Assist business by providing support and rollout new solutions around Plant Maintenance & asset management.
• Implement and support the best practice solutions across the business.
• Ensure optimal utilization of the system.
• Assist in analyzing complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
• Support business users in delivery of end user training as required
• Provide ad-hoc training and user support as required
• Create and handle SAP project tracks to implement or deploy capabilities as required: blueprints, gap analysis, end-to end process design, testing strategy, cutover plans, training, etc.
• Document functional designs, test cases and results
• Assist in optimizing functional specifications for application development objects (interfaces, conversions, enhancements and reports and forms) and guide the development of those programs within the development team

Required Qualifications:

Bachelor’s Degree or equivalent in any discipline, Preferably Engineering, SAP Certification in SAP Plant Maintenance

Preferred Experience:

Preferably 2+ years relevant experience in the domain, 5+ years of experience in supporting SAP PM Module.

Knowledge of other SAP modules will be added advantage

Job-Specific Skills:

SAP configuration and implementation experience

General application demand management skills

Business knowledge in Material Management & Plant Maintenance

General experience in IT operations and support methodologies e.g., ITIL

Experienced in at least 2 full cycle project implementations/upgrades

Overview

This role entails providing data related to analysis of Sales performance and Business Plan Forecasts. They also support in providing Market trend analysis / insights to help make data-driven strategic decisions.

• Analyze Company projects Sales performance, Revenue and Financial metrics.
• Develop and maintain dashboards for Sales Revenue analysis & all related metrics.
• Identify bottlenecks, inefficiencies or underperforming areas/risks.
• Develop business cases & feasibility studies for new initiatives.
• Gather data for Market research, Competitor analysis & Pricing strategies to support business decisions.
• Support the CEO/ C Suite for annual business plan, budgeting & revenue forecasting.

• Bachelor’s Degree in Finance or related field.
• Minimum of 10 years of professional experience, preferably with a background in auditing.
• Previous experience working with C level executives.
• Proficient in Advanced Excel, Data Analysis tools like Power Bi/Tableau

Overview

As a Business Analyst, you will be mainly responsible for providing support to the sales team through reporting, various methods of business analysis, liaising with internal and external customers, as well as onboarding key new projects to ensure smooth transition to operations.

• Conduct market study, new business opportunity evaluation, SWOT/competitive analysis and intelligence, industry/product analysis; and provide quantitative and qualitative analysis of industry, customer, and competitor situations in the Warehousing & Transport Industry
• Work closely with the Sales team to conduct detailed analysis on various areas of the sales cycle.
• Subject matter expert in Customer Relationship Management (CRM) and provide training and consistent support to CRM users in various locations.
• Create data reports and be the specialist in reporting tools, including, and not limited to, Opportunity Management Report, Quotation Management Report and Performance Management Report.
• Provide support to all users and remain the focal point of contact for sales solutions systems and promote DSV system usage.
• Support the team in all stages of the sales cycle and provide executive assistance to the country sales Director.
• Manage the onboarding phase of key new projects to ensure smooth transition to operations.
• Report to sales management on key accounts issues, revenue growth plans, action plans to resolve outstanding issues, etc.

• Bachelor’s degree in supply chain solutions/industrial engineering/business administration
• Master’s Degree an advantage
• Minimum 2 years of experience in a similar industry is preferable.

• Strong analytical skills, and the ability to make informed and rational decisions in a timely manner to aim towards the best possible solution.
• Strong understanding of IT and software systems such as MS Excel and Visio
• Ability to understand, develop, maintain, and strengthen relationships while securing support and forming alliances with both internal and external customers.

Visit dsv.com and follow us on LinkedIn and Facebook.

Overview

Job Req Number:

Time Type: Full Time

As business analyst will be mainly responsible for providing support to the sales team through reporting, various methods of business analysis, liaising with internal and external customers, as well as on-boarding key new projects to ensure smooth transition to operations.

• Conduct market study, new business opportunity evaluation, SWOT/competitive analysis and intelligence, industry/product analysis; and provide quantitative and qualitative analysis of industry, customer, and competitor situations in the Warehousing & Transport Industry
• Work closely with the Sales team to conduct detailed analysis on various areas of the sales cycle.
• Subject matter expert in Customer Relationship Management (CRM) and provide training and consistent support to CRM users in various locations.
• Create data reports and be the specialist in reporting tools, including, and not limited to, Opportunity Management Report, Quotation Management Report and Performance Management Report.
• You will provide support to all users and remain the focal point of contact for sales solutions systems and promote DSV system usage.
• Support the team in all stages of the sales cycle and provide executive assistance to the country sales Director.
• Manage the on-boarding phase of key new projects to ensure smooth transition to operations.
• Reports to sales management on key accounts issues, revenues growth plans, action plans to resolve outstanding issues, etc.

• Bachelor’s degree in supply chain solutions/industrial engineering/business administration
• Master’s Degree an advantage
• Minimum 2 years of experience in a similar industry is preferable.

• Strong analytical skills, and the ability to make informed and rational decisions in a timely manner to aim towards the best possible solution.
• Strong understanding of IT and software systems such as MS Excel and Visio
• Ability to understand, develop, maintain, and strengthen relationships while securing support and forming alliances with both internal and external customers.

I the undersigned confirm to have read and understood the role and responsibilities outlined in this this job description and that it accurately reflects the position.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Note: This is a full-time onsite opportunity based on Kuwait.

Job Summary

You will be responsible for evaluating business processes and anticipating requirements, identifying improvement areas, assisting in developing and executing apt solutions, leading business process reviews, and performing requirement analysis. Performing user acceptance tests, monitoring deliverables, enhancing customer experience, and ensuring timely completion of projects, facilitating process workshops, gathering & documenting critical information, managing process change.

Working from the start of the project, building appropriate communication with business and designers to ensure the delivery of the best possible design, to ensure the customer experiences are designed to add value to product building, and meets the client expectations.

• Understanding customer requirement, performing requirements analysis
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with clients, technicians, and managerial staff
• Ensuring solutions meet business needs and requirements.
• Prioritizing initiatives based on business needs and requirements.
• Propose solutions based on conducted research and latest market trends.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions
• Drawing wireframes for the different product pages

• Research and staying up to date on the latest process and IT advancements to automate and modernize systems.
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Conducting meetings and presentations to share ideas and findings.
• Facilitate process workshops, document any information elicited using process maps and business requirements documents.

• Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.
• Serving as a liaison between stakeholders and users
• Supporting business transition and helping to establish change.

• A bachelor’s degree in business or related field.

• A minimum of 5 years of experience in business analysis or a related field
• A history of leading and supporting successful projects
• Experience in web channels, digital portals and mobile applications.
• Experience in creating detailed reports and giving presentations.
• Experience in Business Requirements documentation (BRD) & Functional Specification documentation (FSD).

• Must have knowledge of process mapping and business process reengineering.
• Understand how ERP, BPM, CRM and BI tools operate.
• Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
• Good to have experience in Wireframe designs & Prototypes.
• Ability to see the big picture, understand project objectives and apply their understanding of how processes should work to operational improvement initiatives.
• Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes.
• Excellent knowledge of Agile methodologies like SCRUM, KANBAN
• Related industry certifications (CBAP, PMI-PBA, CSPO)
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills

iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.

We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.