35 Support Associate jobs in Kuwait
Account Support Associate - Kuwait
Posted today
Job Viewed
Job Description
**The opportunity**
You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY’s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
**Your key responsibilities**
You’ll likely balance your time between both project management and analytics. We’ll also look to you to audit and manage budgets and expenses, along with compliance and due diligence.
**Skills and attributes for success**
- Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
- Gain a strong knowledge of the service line and the engagement, EY’s structure, key personnel and EY’s policies/procedures
- Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
- Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
- Collaborate with the account team, business development and resource management teams to achieve team goals
- Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
**To qualify for the role you must have**
- Strong data analytics and Excel skills (e.g. pivot tables)
- Excellent oral and written communication skills
- Excellent listening, influencing, interpersonal and presentation skills
- The ability to address all relevant information/data and develop practical approaches to answering problems
- A creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve favorable results
- A results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)
- A proven ability to work independently with minimum supervision, and collaboratively with virtual teams
- An ability to effectively manage concurrent projects and prioritize multiple tasks, including multi-location coordination
- The capability to meet tight deadlines, performing fine-quality work and diligent follow-up
- The capacity to protect confidential and proprietary information
**Ideally, you’ll also have**
- A background in a direct client service role
- A bachelor’s degree
**What we look for**
We’re most interested in people with big ideas who aren’t afraid to voice them. You’ll need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If you’re ready to make a real contribution to our goal of building a better working world, this role is for you.
**What we offer**
We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:
- ** Continuous learning**: You’ll develop the mindset and skills to navigate whatever comes next.
- ** Success as defined by you**: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- ** Transformative leadership**: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- ** Diverse and inclusive culture**: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
**If you can demonstrate that you meet the criteria above, please contact us as soon as possible**
**The exceptional EY experience. It’s yours to build.**
**EY | Building a better working world**
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
IT Technical Support Associate Needed In Kuwait City - Guru Kuwait
Posted 4 days ago
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Job Description
Featured
- 1 year ago
IT Technical Support Associate Needed in Kuwait City. We are now looking for an IT Technical Support Associate for a well-established organization in Kuwait City, Sharq. Both new and experienced individuals are encouraged to apply, but a Kuwaiti driver’s license is required. If interested, please submit your CV to the WhatsApp number. Thank you.
Estimated salary: 100-400 Kwd(No link with this ads).
#J-18808-LjbffrIT Technical Support Associate Needed In Kuwait City - Guru Kuwait
Posted 4 days ago
Job Viewed
Job Description
Featured 1 year ago IT Technical Support Associate Needed in Kuwait City. We are now looking for an IT Technical Support Associate for a well-established organization in Kuwait City, Sharq. Both new and experienced individuals are encouraged to apply, but a Kuwaiti driver’s license is required. If interested, please submit your CV to the WhatsApp number. Thank you. Estimated salary: 100-400 Kwd(No link with this ads).
#J-18808-Ljbffr
Associate Linux Support Engineer
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Associate Linux Support Engineer role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Associate Linux Support Engineer role at Canonical
Get AI-powered advice on this job and more exclusive features.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.
We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.
Location: This is a globally remote role.
The role entails
- Working from your remote home office to provide technical support for employees.
- Being available to take ownership of new cases via telephone, email and web
- Acting as an internal customer advocate keeping them updated in a timely manner
- Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Drafting and distributing technical notices for internal and external communication.
- Prioritising your work in order to accomplish the most important and urgent tasks first
- Keeping on learning as our products and services grow and evolve
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
- Maintaining regular communication and information exchange with the rest of the team, locally and remotely
- Identifying and suggesting any opportunities to provide a better service
- Participating in a regular weekend working rotation
- Exceptional academic track record from both high school and university
- Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
- Track record of going above-and-beyond expectations to achieve outstanding results
- Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
- Knowledge or basic hands-on experience on 2 or more of:
- Linux server administration
- Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
- Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
- Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
- Strong written and verbal English communication skills
- Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
- Result-oriented, with a personal drive to meet commitments
- Ability to travel internationally twice a year, for company events up to two weeks long
Nice-to-have skills
- Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
- Experience with other open-source desktop technologies
- Active contribution to open-source projects/forum/code
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Embedded Linux Field Engineer for Devices/IoT Community Engineer (multiple roles and seniority levels) Linux Cryptography and Security Engineer Graduate Software Engineer, Open Source and Linux, Canonical Ubuntu Software Engineer (Python/Linux/Packaging) Python and Kubernetes Software Engineer - Data, AI/ML & Analytics Software Engineer - Data Infrastructure - Kafka Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics Software Engineer - Data Infrastructure - OpenSearch/ElasticSearch Python Software Engineer - Ubuntu Hardware Certification TeamWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssociate Linux Support Engineer
Posted 7 days ago
Job Viewed
Job Description
Associate Linux Support Engineer
role at
Canonical 3 days ago Be among the first 25 applicants Join to apply for the
Associate Linux Support Engineer
role at
Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Associate Support Engineer
to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.
We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.
Location:
This is a globally remote role.
The role entails
Working from your remote home office to provide technical support for employees. Being available to take ownership of new cases via telephone, email and web Acting as an internal customer advocate keeping them updated in a timely manner Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers. Drafting and distributing technical notices for internal and external communication. Prioritising your work in order to accomplish the most important and urgent tasks first Keeping on learning as our products and services grow and evolve Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix Maintaining regular communication and information exchange with the rest of the team, locally and remotely Identifying and suggesting any opportunities to provide a better service Participating in a regular weekend working rotation
What we are looking for in you
Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files) Knowledge or basic hands-on experience on 2 or more of: Linux server administration Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go) Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.) Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.) Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Strong written and verbal English communication skills Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long
Noting that we require and will perform a background check for this role.
Nice-to-have skills
Experience supporting virtualized environments (KVM, Virtual Box, VMWare) Experience with other open-source desktop technologies Active contribution to open-source projects/forum/code
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Embedded Linux Field Engineer for Devices/IoT
Community Engineer (multiple roles and seniority levels)
Linux Cryptography and Security Engineer
Graduate Software Engineer, Open Source and Linux, Canonical Ubuntu
Software Engineer (Python/Linux/Packaging)
Python and Kubernetes Software Engineer - Data, AI/ML & Analytics
Software Engineer - Data Infrastructure - Kafka
Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics
Software Engineer - Data Infrastructure - OpenSearch/ElasticSearch
Python Software Engineer - Ubuntu Hardware Certification Team
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
IT Help Desk
Posted today
Job Viewed
Job Description
**REPORTS TO: IT MANAGER**
**Primary Purpose**:
**Responsibilities**:
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements in procedures
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
**Qualifications**:
- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science, or relevant field
**About American Baccalaureate School**:
ABS is a private, non-profit school offering an American-based curriculum including a wide variety of advanced courses, and a college preparatory program, guiding students to become independent, intellectual global citizens. It is our goal to develop responsible and accountable young adults who are prepared for the challenges of international universities. The American Baccalaureate School opened its doors in September 2006 to 550 students. We now have over 1,300 students enrolled from pre-Kindergarten through 12th grade.
IT Help Desk Support
Posted 12 days ago
Job Viewed
Job Description
Join to apply for the IT Help Desk Support role at American International University, Kuwait .
Get AI-powered advice on this job and more exclusive features.
American International University – Kuwait City
Classification: Professional/Technical
Reports to: Director of IT
Job Description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
- Desktop Support calls - PC's and Peripherals
- Domain Access and E-mail registration
- Administering Active Directory
- PC system installation, setup and configuration
- Network maintenance and troubleshooting
- Grade Quick support and training
- Edline support and training
- Administrator’s plus support
- IT-Network Maps (including university maps)
- Laptop-Projector setup for Presentations
- Testing of new application updates
- IT orientation of new Staff
Key Application Responsibilities:
- Share Point Server
- IT Helpdesk System
- TAMS – Time Attendance System
- Interactive Board Application
- Windows Update Server
- Follett Destiny Library Manager Program
- ID Card Management Application
- Nortel BCM Telephone Exchange Application
- Café Terminal
- Textbook Distribution Server
- SMS Manager
- Symantec Backup Application
- NO32 Anti-virus Application
- Bell System
- CCTV System
Qualifications:
- BS degree in computer science or equivalent experience relevant to functional area
- Training certificate(s) related to IT Help Desk Support
- 3 to 5 years of professional experience administering help desk
About American International University:
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. The college serves the intellectual, cultural, and personal growth of its community. AIU offers degree programs in Engineering, Architecture, Design, and Business Administration, with instruction in English.
For more information about AIU visit:
Seniority level- Not Applicable
- Full-time
- Information Technology
- Higher Education
Referrals increase your chances of interviewing at American International University, Kuwait by 2x.
Get notified about new IT Help Desk Support jobs in Jahra, Kuwait .
#J-18808-LjbffrBe The First To Know
About the latest Support associate Jobs in Kuwait !
IT Help Desk Support
Posted 12 days ago
Job Viewed
Job Description
IT Help Desk Support
American International University – Kuwait City
Classification:Professional/Technical
Reports to:Director of IT
Job description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
- Desktop Support calls - PC's and Peripherals
- Domain Access and E-mail registration
- Administering Active Directory
- PC system installation, setup and configuration
- Network maintenance and troubleshooting
- Grade Quick support and training
- Edline support and training
- Administrator’s plus support
- IT-Network Maps (including university maps)
- Laptop-Projector setup for Presentations
- Testing of new application updates
- IT orientation of new Staff
Key Application Responsibilities:
- Share Point Server
- IT Helpdesk System
- TAMS – Time Attendance System
- Interactive Board Application
- Windows Update Server.
- Follett Destiny Library Manager Program
- ID Card Management Application
- Nortel BCM Telephone Exchange Application.
- Café Terminal
- Textbook Distribution Server
- SMS Manager
- Symantec Backup Application
- NO32 Anti-virus Application
- Bell System
- CCTV System
Qualifications:
- BS degree in computer science or equivalent experience relevant to functional area
- Must have training certificate(s) related to IT Help Desk Support
- Must have 3 to 5 years of professional experience administering help desk
About American InternationalUniversity :
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.
For more information about AIUvisit:
#J-18808-LjbffrIT Help Desk Support
Posted 3 days ago
Job Viewed
Job Description
American International University –
Kuwait City Classification:Professional/Technical Reports to:Director of IT Job description Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment. Key Responsibilities: Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff Key Application Responsibilities: Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System Qualifications: BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk About American InternationalUniversity
: AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English. For more information about AIUvisit:
IT Help Desk Support
Posted 12 days ago
Job Viewed
Job Description
American International University –
Kuwait City
Classification:Professional/Technical
Reports to:Director of IT
Job description
Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Key Responsibilities:
Desktop Support calls - PC's and Peripherals
Domain Access and E-mail registration
Administering Active Directory
PC system installation, setup and configuration
Network maintenance and troubleshooting
Grade Quick support and training
Edline support and training
Administrator’s plus support
IT-Network Maps (including university maps)
Laptop-Projector setup for Presentations
Testing of new application updates
IT orientation of new Staff
Key Application Responsibilities:
Share Point Server
IT Helpdesk System
TAMS – Time Attendance System
Interactive Board Application
Windows Update Server.
Follett Destiny Library Manager Program
ID Card Management Application
Nortel BCM Telephone Exchange Application.
Café Terminal
Textbook Distribution Server
SMS Manager
Symantec Backup Application
NO32 Anti-virus Application
Bell System
CCTV System
Qualifications:
BS degree in computer science or equivalent experience relevant to functional area
Must have training certificate(s) related to IT Help Desk Support
Must have 3 to 5 years of professional experience administering help desk
About American InternationalUniversity
:
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.
For more information about AIUvisit: