169 Support jobs in Kuwait

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Kuwait Real Estate Company K.P.S.C. Company Description Kuwait Real Estate Company (AQARAT) is one of Kuwait's leading real estate companies, known for its innovative approach and historical significance. It was the first real estate company to be listed on the Kuwait Stock Exchange and has introduced several pioneering concepts in the region. AQARAT has a significant presence in Kuwait with a portfolio that includes prominent buildings and projects. The company's global footprint spans MENA, GCC, Europe, and the US, where it is recognized for its luxurious residential hubs and investment units. AQARAT aims to provide superior value to its customers and establish a strong presence in leading real estate markets worldwide. Role Description This is a full-time on-site role for a Technical Support Specialist located in Kuwait City. The Technical Support Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsibilities include responding to queries, running diagnostic programs, isolating problems, determining and implementing solutions, and ensuring customer satisfaction through effective issue resolution. Qualifications Technical Support and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent communication and problem-solving skills Ability to work independently and in a team Experience in the IT field Bachelor's degree in Information Technology, Computer Science, or related field Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Referrals increase your chances of interviewing at Kuwait Real Estate Company K.P.S.C. by 2x Help Desk Technical Tier I Support (52723)

Kuwait City Metropolitan Area 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are seeking a proactive and detail-oriented Application Support Specialist to provide technical support and training for healthcare software applications. This role involves managing system integrations, performing system upgrades and testing, collaborating with vendors, and analyzing user needs to enhance application performance. You will play a key role in supporting digital transformation projects and ensuring the seamless operation of healthcare systems

Key Responsibilities:

• Provide technical support and training to end-users on healthcare software applications.
• Responsible for gathering requirements, performing system testing, upgrades and patch deployments, conducting testing, preparing documentation, and liaising with vendors for all assigned applications
• Actively participate in or lead projects related to the procurement, implementation, and integration of new healthcare systems and digital solutions.
• Manage integration between Healthcare Applications
• Collaborate with IT and vendors to troubleshoot and resolve software issues.
• Develop and maintain documentation related to application processes and configurations.
• Analyze user requirements and propose application enhancements.
• Monitor application performance and recommend improvements.
• Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.

Other Responsibilities:

• Provide on-call support for applications, ensuring timely resolution of critical issues outside of regular business hours and minimizing system downtime.
• Create and maintain detailed documentation of issues, resolutions, and processes improving team knowledge and efficiency.
• Contribute to the development and standardization of internal IT policies and procedures.
• Participate in team meetings and collaborative initiatives to promote knowledge sharing and continuous improvement.
• Communicate project progress and challenges to stakeholders, seeking feedback and addressing concerns promptly

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience with relevant software applications (e.g., ERP, SAP, HIS systems).
• Bilingual (English & Arabic)
• Knowledge of database management and basic scripting is a plus.

Performance Competencies & Skills

• Knowledge of Medical terminology
• Knowledge of trends and innovations in the area of health IT.
• Strong communication and interpersonal skills
• Strong organizational skills, with great attention to detail
• Ability to solve problems and inefficiencies via process improvement
• Strong analytical skills related to information gathering and interpreting

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Join to apply for the Systems Support Specialist role at V2X Inc .

Overview

This position is physically located in Kuwait in support of LOGCAP. Applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all computer users. Responsibilities include diagnosing issues, guiding users through solutions, escalating complex problems, and maintaining various hardware and software systems.

Responsibilities

• Provide Help Desk support for network and communication systems issues.
• Use work order system to track user requests.
• Serve as a point of contact for user inquiries and problem management.
• Install updates and maintain all supported equipment and systems.
• Disassemble, inspect, repair, and test hardware components.
• Evaluate and recommend solutions to users within 3 working days.
• Support analysis, design, testing, and implementation of systems and networks.

Qualifications

• High School Diploma; College degree or equivalent experience preferred.
• U.S. Citizen with a valid Secret clearance.
• Certifications such as Security+, Microsoft 365, or Server+ required.
• Minimum 3 years related experience.
• Strong communication and troubleshooting skills.
• Knowledge of IA concepts, PowerShell scripting is a plus.
• Training in Cyber Awareness and Security Fundamentals.
• Ability to work in harsh environmental conditions and physical requirements as specified.

Additional Information

We are committed to diversity and equal opportunity employment.

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Join to apply for the

Systems Support Specialist

role at

V2X Inc .

Overview This position is physically located in Kuwait in support of LOGCAP. Applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all computer users. Responsibilities include diagnosing issues, guiding users through solutions, escalating complex problems, and maintaining various hardware and software systems.

Responsibilities

Provide Help Desk support for network and communication systems issues.

Use work order system to track user requests.

Serve as a point of contact for user inquiries and problem management.

Install updates and maintain all supported equipment and systems.

Disassemble, inspect, repair, and test hardware components.

Evaluate and recommend solutions to users within 3 working days.

Support analysis, design, testing, and implementation of systems and networks.

Qualifications

High School Diploma; College degree or equivalent experience preferred.

U.S. Citizen with a valid Secret clearance.

Certifications such as Security+, Microsoft 365, or Server+ required.

Minimum 3 years related experience.

Strong communication and troubleshooting skills.

Knowledge of IA concepts, PowerShell scripting is a plus.

Training in Cyber Awareness and Security Fundamentals.

Ability to work in harsh environmental conditions and physical requirements as specified.

Additional Information We are committed to diversity and equal opportunity employment.

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Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking an CSS Administrative Support Specialist to join the team in Kuwait.

*Please note this position is contingent upon position vacancy.*

Responsibilities

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor shall:- Perform Commanders Support Staff functions, maintain duty status changes and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentation.

- Maintain files of personnel records, office files, official travel orders, and personnel action requests.

- Forecast, review, and process evaluation reports and decorations. Conductadministrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems.

- Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required.

Qualifications

Candidates must have:- Three (3) years of experience in preparing and processing administrative support actions relating to unit programs.

- Three (3) years of experience managing a commander’s support staff office.

- Proficiency in the use of Microsoft Office.

- A valid state and Government Driver’s License.

- Must possess a DoD approved SECRET security clearance to perform duties under this task order.

All employees must successfully pass all medical screening as required per CENTCOMdeployment standards.

Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:

• Pending criminal or civil charges (including divorce/child custody proceedings)


• Felony arrest record


• Alcohol related arrest in the last five years


• Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)


• Any type of involvement in hate crimes


• History of violence


• Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit and Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

• Medical, dental and vision plans


• Life Insurance


• Short Term Disability insurance (where applicable)


• Voluntary ancillary benefit options


• 401k retirement benefits with employer matching contributions

Application and Employment at ITA International

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

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Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking an CSS Administrative Support Specialist to join the team in Kuwait.

*Please note this position is contingent upon position vacancy.*

Responsibilities Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor shall:- Perform Commanders Support Staff functions, maintain duty status changes and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentation.

- Maintain files of personnel records, office files, official travel orders, and personnel action requests.

- Forecast, review, and process evaluation reports and decorations. Conductadministrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems.

- Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required.

Qualifications Candidates must have:- Three (3) years of experience in preparing and processing administrative support actions relating to unit programs.

- Three (3) years of experience managing a commander’s support staff office.

- Proficiency in the use of Microsoft Office.

- A valid state and Government Driver’s License.

- Must possess a DoD approved

SECRET

security clearance to perform duties under this task order.

All employees must successfully pass all medical screening as required per

CENTCOM deployment standards.

Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:

Pending criminal or civil charges (including divorce/child custody proceedings)

Felony arrest record

Alcohol related arrest in the last five years

Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)

Any type of involvement in hate crimes

History of violence

Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit and Compensation Transparency ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

Medical, dental and vision plans

Life Insurance

Short Term Disability insurance (where applicable)

Voluntary ancillary benefit options

401k retirement benefits with employer matching contributions

Application and Employment at ITA International ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

#J-18808-Ljbffr

Are you searching for a role where your communication skills and empathy can make a difference? Winged Recruitment is thrilled to unveil a fantastic opportunity for aspiring Junior Customer Support Specialists to embark on a fulfilling career journey. Leveraging our innovative approach to talent acquisition and cutting-edge AI technology, we provide a unique pathway for individuals ready to excel in customer service and support. Teaming up with a leading Management Consulting firm in Germany, we're seeking passionate talents ready to deliver exceptional customer experiences.

**Introduction to Your Role**:
Are you someone with a passion for helping others and resolving issues with empathy and efficiency? This role offers an excellent platform to dive into the dynamic world of customer support and service, providing assistance and solutions to customers across various channels. Guided by seasoned professionals, you'll handle customer inquiries, troubleshoot issues, and ensure timely resolution, contributing to overall customer satisfaction and loyalty. Anticipate hands-on experience in utilizing support tools, mastering product knowledge, and fostering positive customer relationships within a fast-paced and dynamic environment.

**Role Overview**:

- ** Location**: Fully Remote
- ** Schedule**: Flexible

**Desirable Qualities**:

- Proven experience in customer service or support roles, demonstrating exceptional communication and problem-solving skills.
- Strong interpersonal skills with the ability to empathize with customers and address their needs effectively.
- Proficiency in using customer support tools and software to manage tickets, inquiries, and escalations.
- Excellent multitasking abilities with the capacity to prioritize tasks and handle customer inquiries efficiently.
- Detail-oriented with a commitment to accuracy and thoroughness in documenting customer interactions and resolutions.
- Ability to adapt to changing priorities and handle challenging situations with professionalism and composure.

**Your Responsibilities**:

- Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed.
- Maintain a high level of product knowledge to effectively address customer questions and concerns.
- Document customer interactions and resolutions in support tickets or CRM systems, ensuring accurate and thorough records.
- Collaborate with cross-functional teams to identify and address recurring customer issues and drive continuous improvement in service delivery.
- Strive to exceed customer expectations by delivering personalized and empathetic support experiences that build trust and loyalty.

**Why Choose This Opportunity?**

Winged Recruitment offers a pathway to career advancement in customer support, connecting you with roles that promise substantial growth and impact. This position serves as an ideal starting point for establishing your presence in the customer service domain, supported by top-tier management consulting experts in Germany.

**Application Process**:

IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals


• Domain Access and E-mail registration


• Administering Active Directory


• PC system installation, setup and configuration


• Network maintenance and troubleshooting


• Grade Quick support and training


• Edline support and training


• Administrator’s plus support


• IT-Network Maps (including university maps)


• Laptop-Projector setup for Presentations


• Testing of new application updates


• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server


• IT Helpdesk System


• TAMS – Time Attendance System


• Interactive Board Application


• Windows Update Server.


• Follett Destiny Library Manager Program


• ID Card Management Application


• Nortel BCM Telephone Exchange Application.


• Café Terminal


• Textbook Distribution Server


• SMS Manager


• Symantec Backup Application


• NO32 Anti-virus Application


• Bell System


• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area


2. Must have training certificate(s) related to IT Help Desk Support


3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

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Join to apply for the IT Help Desk Support role at Urban Ridge Supplies

Join to apply for the IT Help Desk Support role at Urban Ridge Supplies

Get AI-powered advice on this job and more exclusive features.

American International University – Kuwait City

Classification: Professional/Technical

Reports to: Director of IT

Job Description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff
  
  

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server.
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application.
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System
  
  

Qualifications:

• BS degree in computer science or equivalent experience relevant to functional area
• Must have training certificate(s) related to IT Help Desk Support
• Must have 3 to 5 years of professional experience administering help desk
  
  

About American International University :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIU visit: Id: XXtea93bOFnWgAiWNf+iE0Yc4WK1fd3TjAGzdimJo+kx7g3CyyBhvxDk8CAHJenzzd6xwqKVlsZieh0mfiFbkCmNuR5NMnWu+dzijXecsftAIQa7Ji1nEf4jTfwMF4gy12+QNQdnMxxlIURZwsc=

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Wholesale Building Materials

Referrals increase your chances of interviewing at Urban Ridge Supplies by 2x

Get notified about new Information Technology Help Desk Support jobs in Kuwait .

IT Support Executive Needed From Kuwait Only IT System Administrator & Technical Support Specialist Help Desk Technical Tier I Support (52723)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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