99 Store Manager jobs in Kuwait

A reputable Retail Fashion company located in Kuwait is looking for Store Manager, who will oversee all aspects of store operations, driving sales and profitability, managing inventory and costs, and ensuring optimal customer service and visual merchandising.

A reputable Retail Fashion company located in Kuwait is looking for Store Manager, who will oversee all aspects of store operations, driving sales and profitability, managing inventory and costs, and ensuring optimal customer service and visual merchandising.

Sales Management

• Monitor and analyse store and brand performance on an hourly, daily, weekly, and monthly basis.
• Achieve sales targets by optimizing store operations and reducing costs within budget limits.
• Lead initiatives to increase sales, customer satisfaction, and team productivity.
• Evaluate store layout, space allocation, and product placement based on performance reports.
• Address stock issues, including slow-moving items and out-of-stock products.
• Organize and execute in-store promotional activities.

Visual Merchandising

• Collaborate with the VM team to ensure displays meet brand standards.
• Review and update visual displays regularly, especially for promotions or slow/fast-moving items.
• Maintain a clean and well-presented sales floor at all times.

Stock Loss & Inventory Control

• Supervise inventory levels, stock transfers, damages, and theft prevention.
• Control transactions such as refunds, discounts, and promotions.
• Ensure readiness and accuracy during inventory audits.
• Meet predefined stock loss targets.

Stock Management

• Ensure availability of best-selling and key items.
• Plan for adequate stock levels during special events and promotions.
• Monitor correct pricing and labeling of all merchandise.

Customer Experience

• Provide exceptional service and set a standard for the team.
• Train and guide staff in customer engagement.
• Maintain a strong relationship with key customers and manage the customer database.
• Promote awareness of online shopping services.

Team Leadership

• Create and manage staff schedules aligned with store traffic and business needs.
• Delegate responsibilities and motivate staff to achieve KPIs.
• Conduct daily briefings, in-store training, and performance evaluations.
• Identify training needs and ensure team development through structured plans.
• Maintain a clean, organized, and knowledgeable store environment.

Operations & Compliance

• Ensure compliance with company policies and legal requirements.
• Maintain a safe, clean, and fully operational store environment.
• Conduct store audits and follow up on maintenance, licensing, and merchandising standards.
• Analyze weekly and monthly performance and report to the Area Manager.

Cash Handling

• Oversee daily cash and card transactions, petty cash, and POS system functionality.
• Ensure accurate end-of-day reconciliations and timely banking of cash.
• Submit financial reports as required.

Health, Safety & Security

• Implement safety protocols for customers and staff.

• Bachelor's degree in Business, Marketing, Fashion, or a related field
• Minimum 3 years of experience in fashion retail management
• Strong leadership, communication, and interpersonal skills
• Proven customer service excellence and team development
• Proficient in MS Office; fluent in Arabic and English

• Kuwait

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Store Operations (for Retail Industry)

Keywords

• Retail Store Manager

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We are hiring a Store Manager for a leading international women's fashion brand.

Are you passionate about fashion and experienced in managing retail teams within premium or global brands? This is your opportunity to join a dynamic and stylish brand in Kuwait.

Position: Store Manager – Fashion Retail (Female)

Location: Kuwait

Key Responsibilities:

• Lead store performance and drive key KPIs (sales, UPT, conversion, profitability)
• Manage and inspire the store team to achieve and exceed targets
• Deliver an exceptional customer experience aligned with brand standards
• Oversee daily operations: visual merchandising, stock control, reporting, scheduling
• Analyze store data and implement effective sales strategies

Profile & Requirements:

• Female, well-presented and fashion-forward (no hijab)
• Minimum 5 to 7 years of experience in fashion retail, including team management
• Background in international fashion brands (e.g. Zara, Massimo Dutti, Bershka, etc.)
• Fluent in both Arabic and English
• Strong leadership, communication, and problem-solving skills
• Must currently live in Kuwait
• Available to work 6 days per week, 9 hours per day (including 1-hour break)

Additional Benefits:

• Sales commission
• Health insurance

The Opportunity: Red Cactus is currently seeking a dynamic Store Manager to lead a series of pop-up shops in KSA and our first luxury beauty store in Riyadh. The Store Manager will focus on coaching and developing frontline teams, delivering exceptional customer service, and ensuring operational excellence. Reporting directly to the Retail Operations Manager, the Store Manager will oversee overall performance, recruitment, operational management, and inventory management. They will create and execute an agile business plan to attract customers through customer centricity and relationship management. The ideal candidate will be an ambitious leader capable of developing high-performing and happy teams by helping others reach their full potential.

The Role: Store Manager excellence requires full-time in-store presence. Responsibilities include recruiting a best-in-class team to deliver excellent customer experience, managing store operations to achieve sales objectives and KPIs aligned with the brand’s vision, monitoring and analyzing sales performance, and providing reports to maximize stock potential. The Store Manager will coach the sales team regularly to ensure exceptional customer satisfaction and demonstrate hands-on sales leadership. They will maintain staffing levels, prepare schedules, and ensure adequate shift coverage. The role also involves planning for seasonal peaks, contributing to marketing strategies and in-store events via communication with regional management, managing inventory and stock levels, and maintaining operational excellence in line with regional culture and local legislation through regular training initiatives.

The Candidate: Key attributes include proven retail management experience within the GCC retail beauty industry, extensive experience with customer and sales service targets and KPIs, retail operations experience including inventory and facilities management, strong interpersonal and communication skills, business acumen, and fluency in English and Arabic.

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
• Define, execute and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationship with customers and create future potential selling opportunities
• Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
• Think hybrid by leveraging all type of point of sales online and offline.
• Team Leadership and Development
• Provide a clear vision to the team about the business and store s vision and key directions
• Identify, recruit, develop and retain strong talents
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
• Act as a coach for the team members and promote growth mindset by leveraging the Group s available learning tools and platforms an constantly monitor the team s development plans and professional growth.
• Ensure performance improvement plans are discussed and documented in a transparent manner.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Company Industry

• Retail

Department / Functional Area

• Store Operations (for Retail Industry)

Keywords

• Store Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

• Abu Dhabi , Al Ain - United Arab Emirates (UAE)

Job title

Store Manager

Reports to

Operation Manager & CFO

Position Overview:

The Store Manager is responsible for overseeing the daily operations of the store, ensuring efficient performance, excellent customer service, team leadership, and driving sales targets. The ideal candidate will possess strong leadership and organizational skills, a deep understanding of retail operations, and the ability to foster a positive store environment.

Key Responsibilities:

1. Store Operations & Housekeeping:

• Ensure the store is maintained in accordance with company housekeeping and visual merchandising standards.
• Supervise the daily opening and closing procedures, including cash handling, register balancing, and deposits.
• Maintain high standards of store cleanliness, organization, and presentation.
• Monitor store supplies and place orders when necessary.

2. Customer Service:

• Ensure exceptional customer service is delivered at all times.
• Handle customer complaints, inquiries, and feedback professionally and promptly.
• Provide accurate and current product information and care instructions to customers.
• Oversee customer orders and assist in locating desired items from other branches.

3. Sales & Profitability:

• Achieve and exceed monthly sales targets and KPIs.
• Analyze sales reports to identify trends and make strategic decisions.
• Implement sales strategies to improve store performance.
• Drive customer data collection and actively grow the customer database.

4. Inventory & Merchandising:

• Oversee inventory management including stock counts, inter-branch transfers, and stock replenishment.
• Ensure merchandise is properly priced, tagged, and displayed according to company guidelines.
• Collaborate with the Visual Merchandiser to implement seasonal and promotional displays.
• Ensure proper handling and presentation of footwear products.

5. Team Management & Development:

• Lead, train, and motivate the store team to perform to the best of their ability.
• Assign duties, manage schedules, and track attendance.
• Conduct regular performance evaluations and provide coaching.
• Maintain team morale and recognize outstanding performance.
• Foster a collaborative and respectful team environment.

6. Policy Compliance & Security:

• Ensure compliance with company policies, procedures, and standards.
• Monitor adherence to safety, health, and security regulations.
• Implement and enforce procedures to minimize internal and external theft.
• Report and address any unsafe or non-compliant behaviors.

7. Reporting & Communication:

• Prepare sales, inventory, and employee performance reports.
• Maintain clear communication with the Operations and Brand Managers.
• Conduct regular team meetings to address store updates and concerns.

8. Strategic Planning & Leadership:

• Collaborate with senior management on business development plans.
• Contribute to market analysis and competitor benchmarking.
• Develop future leaders within the store for succession planning.

Skills

Requirements:

• Proven 4-5 years’ experience as a Store Manager or Assistant Manager, with minimum 2 years’ experience as a supervisor in a retail environment (footwear experience preferred).
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Sound knowledge of retail operations and customer service standards.
• Proficiency in using POS systems and Microsoft Office Suite.

Education:

• Diploma or Bachelor’s degree in Business Administration, Retail Management, or related field preferred.