43 Social Media Manager jobs in Kuwait City

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA), and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology, and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

Assist management with researching and delivering social media campaigns, designed, in the creation and execution of social media campaigns, with the goal of increasing sales and revenue for Ooredoo Telecom and enhancing the company’s image on social media platforms.

• Manage Social Media Team
• Manage social media agency and ensure top-level performance
• Develop and execute social media plans, marketing campaigns, and tactics
• Review performance of available online social media services
• Work closely with agencies and IT for articles, blogs, influencers, and all social media channels
• Liaise and build relationships with stakeholders (customers, suppliers, colleagues)
• Generate ideas for marketing campaigns
• Maintain and build relationships with the media
• Monitor and engage social networks
• Create and participate in online communities
• Manage agencies regarding campaign execution
• Ensure consistency and conformity within corporate standards, budgets, and timelines
• Recommend updates and enhancements to online services based on customer feedback and industry developments
• Support tasks that help achieve strategic business objectives
• Build a highly engaged online community through listening, insights, customer service, content marketing, and campaigns
• Create reports on social media performance, brand perception, and development areas
• Ensure online communication aligns with strategic objectives and market position
• Assist in creating communication plans for social media campaigns
• Enhance Ooredoo's brand through social media communication
• Monitor social media channels daily for inquiries & feedback
• Coordinate with departments for updates (Sales, Marketing, IT, Customer Care)
• Support creation of multimedia content for social media
• Respond appropriately to social media inquiries
• Capture sales leads to generate revenue
• Stay informed of industry developments and innovations
• Perform other duties as assigned by management

Bachelor's degree in Mass Communication, Marketing, Media, Advertising, or related field, with registration in a recognized professional institute

• 5-6 years of relevant experience in Interactive Marketing within telecommunications
• Genuine passion for Social Media
• Active profiles on main online social channels
• Proficiency in MS Office (Excel, Word, etc.)
• Excellent command of Arabic and English (written and verbal)
• Creative flair and presentation skills
• Ability to operate in a multicultural environment with sensitivity
• Strong follow-up skills across multiple channels
• Strong analytical skills
• Excellent interpersonal and communication skills

You will be required to attach the following:

The ideal candidate will expand the company's brand presence in MENA region and in the US and UK by finding the target audience to distribute marketing content to. You will create and implement the marketing strategy using both offline and online methods to gain new customers. The ideal candidate is both a self-motivated individual and a positive team player.

• Building and executing paid digital media strategy through competitive and audience research
• Setting up and optimizing company pages within each social media platform
• Business Account Management
• Ad Campaign & Budget management, AB Testing
• Performance monitoring, tracking and reporting
• Competition research, tracking and analyzing
• Contributing towards the Social Media calendars, translations, and planning

• Proven working experience in social media marketing or as a Digital Media Specialist
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Extremely proficient with meta business and campaign set up
• Extremely proficient with google ads and ad buying
• Knowledge of online marketing and good understanding of major marketing channels
• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• BS in Communications, Marketing, Business, New Media or Public Relations
• Fluency in English and Arabic

Join to apply for the Digital Marketing Specialistes role at Highfly Sourcing .

This range is provided by Highfly Sourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Developing and implementing comprehensive digital marketing programs in line with brand plans and business priorities.


• Working with content marketing and design teams to create suitable content for each stage of a customer’s digital journey.


• Reviewing and optimising the design and content of all online assets including the company website and social media pages.


• Planning and control of the digital marketing budget and spend by allocating budgets to different channels.


• Using A/B testing to optimise digital marketing performance.


• Analysing the results and effectiveness of campaigns to deliver actionable insights and recommendations and generating monthly reports on the digital marketing portfolio.


• Driving performance marketing via SPECIFIC_EXPERIENCE.

• You have at least 1 year experience ideally in Digital Marketing within Professional Services industry.


• Experience within would be a strong advantage.


• You are a strong networker & relationship builder


• You are highly goal driven and work well in fast paced environments


• You pay strong attention to detail and deliver work that is of a high standard

• Opportunity within a company with a solid track record of performance


• Work alongside & learn from best in class talent


• Strong opportunities to progress your career

• Entry level

• Full-time

• Marketing and Sales

• Consumer Services


• Business Consulting and Services

Key Role: The role of a digital marketing trainer is to provide GUST students with an understanding of how recent and emerging advances in digital technology, aligned with changing consumer expectations and rapidly evolving customer behavior, are fundamentally altering the context in which every type of organization, whether commercial or not, operates.

• Describe how advances in Digital have changed consumer behavior and expectations, have disrupted the way businesses sell, the customer journey, and the opportunities for your role and the wider business.
• Describe the importance of an online presence and UX to attract and convert customers and how email campaigns generate valuable outcomes for businesses.
• Describe how social media is used by businesses to engage with consumers, what the advantages are and how social selling and personal branding can be used.
• Recognize the benefits of social media to provide effective social customer service and the benefits and challenges of using digital tools to provide effective social customer service.
• Describe the risks associated with Digital and that they can be managed with data protection and data privacy policies. Understand the challenges facing businesses with digital transformation and the key international data protection and data privacy regulations.
• Recognize the benefits of agility and using Digital to measure and improve business performance. Recognize the advantages of adopting a digital mindset for both the individual and organization.

• A minimum of 2 years in the field

• Innovation – Introduce a new idea, or to take an existing idea and make it work better.
• Integrity - Share complete and accurate information. Maintains confidentiality and meets own commitments.
• Motivation - Display energy and enthusiasm in approaching the job
• Problem Solving - To be able to determine the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.
• Communication Skills - The ability to communicate information accurately, clearly and as intended.
• Demonstrate effective written and oral communication skills.
• Interpersonal Skills – Effectively communicate, interact, and work with individuals and groups.
• Teamwork - Interact with people effectively and build productive working relationships.
• Ability to organize, multi-task and prioritize tasks.
• Computer Literacy - Microsoft Office (PowerPoint, Word, Excel, etc.)

• Certified in digital marketing from an accredited institution