What Jobs are available for Service Sales Engineer in Kuwait?

Job Summary:
We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.
**Key Responsibilities:**
- Respond promptly to customer inquiries via phone, email, and in-person.
- Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
- Handle and resolve customer complaints or issues efficiently and professionally.
- Assist with claim submissions, approvals, and follow-up processes.
- Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
- Update and maintain customer records and documentation accurately.
- Ensure compliance with company policies, procedures, and insurance regulations.
- Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
- Provide feedback on service improvements and customer satisfaction trends.
- Always maintain confidentiality of information.
**Qualification and requirements:**
- Bachelor's degree Administration, Insurance, Healthcare, or a related field.
- Experience working in the Kuwaiti healthcare or insurance market.
- Familiarity with health insurance regulations and practices in Kuwait.
- Previous experience in customer service, preferably in the insurance or healthcare sector.
- Strong communication skills in English and Arabic (verbal and written).
- Good knowledge of medical insurance terminology and processes.
- Excellent problem-solving and conflict resolution skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in Microsoft Office and customer service software (CRM systems).
Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

**Job Overview**
The Technical Sales Representative will be based in Kuwait and will also be responsible for overseeing sales activities in Qatar. This role involves proactively promoting and selling Weatherford's tools, technologies, and services within a specific product line segment. The representative will work closely with clients at field locations-such as rig sites, warehouses, and workshops-building strong customer relationships and aligning sales efforts with the company's operational capabilities. Success in this role requires a solid technical background, hands-on field experience, and strong commercial acumen to drive revenue, identify growth opportunities, and support cross-product line sales initiatives across both markets.
**Responsibilities:**
+ Act as a trusted technical advisor to clients by presenting tailored solutions based on operational needs.
+ Own and drive the full sales lifecycle, from planning and proposals to delivery support and follow-up.
+ Visit customer sites regularly to ensure product/service alignment and enhance customer satisfaction.
+ Prepare and present formal and informal proposals, bids, and tenders to new and existing clients.
+ Maintain accurate and up-to-date knowledge of Weatherford's products, tools, and digital platforms.
+ Utilize systems like Salesforce (SFDC), XAIT-Porter, and ForeSite for sales planning and reporting.
+ Monitor service quality and address customer concerns in collaboration with internal stakeholders.
+ Identify and communicate opportunities for upselling and cross-selling across segments.
+ Coordinate with account managers to align on annual upsell plans and growth strategies.
+ Track revenue targets and take action to address sales gaps throughout the year.
+ Comply with HSE, Security, and Compliance standards, upholding Weatherford's "Rules to Live By."
+ Support internal sales training initiatives and help develop the technical capabilities of the team.
+ Promote continuous improvement, responsible care, and quality service delivery at all times.
+ Provide competitor intelligence, customer feedback, and market insights to technical and commercial teams.
+ Contribute to financial planning by managing expenses and ensuring cost-effective client interactions.
+ Participate actively in career development, including product, negotiation, and financial training.
**Skills:**
+ Strong knowledge of oilfield and production optimization software: PIPESIM, Petex Tools, Wellflow, REO, ForeSite
+ Excellent verbal and written communication skills
+ Strong client relationship and presentation abilities
+ Proficiency with digital sales tools (e.g., Salesforce/SFDC, XAIT-Porter)
+ Strategic, analytical, and solution-oriented mindset
+ Strong negotiation and commercial awareness
+ Ability to work independently and collaboratively
+ Understanding of technical sales lifecycle and operational support
**Qualifications:**
+ Minimum 6 years of sales experience, preferably in the oil & gas industry
+ Minimum 4 years of technical or operational experience with Weatherford or a similar organization
+ Bachelor's degree in petroleum engineering
+ Completed relevant product, sales, financial, and negotiation training
+ Familiarity with HSE and quality standards in the energy sector
+ Good understanding of Artificial Lift Wells (ESP, PCP, SRP) Optimization, Predictive Analytics, Well Models, and Surface Network Optimization utilizing engineering tools such as WellFlo, REO, Prosper, GAP, and PIPESIM
+ Knowledge of Artificial Intelligence (AI) and Machine Learning applications in production optimization
#LI-MD1
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Job Overview:**
Weatherford is seeking an experienced and driven Technical Sales Lead- Completions and Liner Hanger to lead our sales efforts in the Oil & Energy industry. This role is responsible for building upon a deep understanding of our product lines and operational expertise to proactively and strategically sell our technologies, and services. The ideal candidate will excel at fostering strong customer relationships, identifying new business opportunities, and driving revenue growth through effective sales strategies.
**Responsibilities:**
+ Develop and implement effective sales strategies to achieve revenue targets and drive business growth
+ Manage and motivate the sales team, providing coaching, training, and guidance to ensure their success
+ Analyze market trends, customer needs, and competitive landscape to identify new business opportunities
+ Collaborate with cross-functional teams, such as marketing, engineering, supply chain, product development, and operations, to align sales efforts with company goals
+ Maintain and nurture strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling
+ Represent the company at industry events, conferences, and trade shows to promote products and services
+ Monitor and report on sales performance, providing regular updates and actionable insights to senior management
**Skills :**
+ Excellent written and verbal communication skills, with the ability to effectively convey complex technical information
+ Demonstrated leadership capabilities, with a commitment to upholding Weatherford's ethical standards and promoting our core values
+ Strong problem-solving and analytical skills, with the ability to identify and capitalize on market trends
+ Proficiency in customer relationship management (CRM) software and sales tools
**Qualifications** :
+ A Bachelor's degree in a relevant field is required for this role.
+ Minimum of 4 years of technical or operational experience in the Oil & Energy industry in Kuwait.
+ 6 years of proven sales experience, with a track record of achieving revenue targets and exceeding customer expectations
+ Excellent written and verbal communication skills, with the ability to effectively convey complex technical information
+ Demonstrated leadership capabilities, with a commitment to upholding Weatherford's ethical standards and promoting our core values
#LI-MD1