27 Service Crew jobs in Kuwait
Service Crew
Posted 6 days ago
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Join to apply for the Service Crew role at Apparel Group
The position is responsible for generating sales and delivering customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
Job DescriptionKey Responsibilities include Hospitality and Guest Service, Store Operations, Policies and Procedures, Cashiering, and Health & Safety.
- Provides important visual cues for guests that make a positive first impression.
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Uses proper procedures to ensure the accuracy of every order for every guest.
- Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
- Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
- Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
- Prepares all products as required, following the order monitor to ensure the accuracy of every order.
- Communicates showcase and product needs to ensure proper product availability for guests.
- Regularly takes temperatures of the required products and records in the Time & Temperature Log.
- Participates in and attends all store meetings and other related functions.
- Follows all restaurant policies, procedures and standards.
- Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
- Receives payment by cash, credit cards, vouchers or automatic debits.
- Issue receipts, refunds, or change to the customers correctly.
- Works in compliance with occupational health and safety legislation.
- Knows, understands and follows safe work practices and procedures.
Entry level
Employment typeFull-time
Job functionRetail
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Posted 2 days ago
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Job Description
Service Crew
role at
Apparel Group The position is responsible for generating sales and delivering customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Job Description
Key Responsibilities include Hospitality and Guest Service, Store Operations, Policies and Procedures, Cashiering, and Health & Safety. Provides important visual cues for guests that make a positive first impression. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Seniority level
Entry level Employment type
Full-time Job function
Retail We are an equal opportunities employer and welcome applications from all qualified candidates.
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Service Crew & Kitchen Helpers
Posted 7 days ago
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Job Description
Looking for Service Crew and Kitchen Helpers for a Reputable restaurant in Kuwait.
Salary: KD 250 -270 (total)
Only 18 visas are considered with health cards
Min 2 years of experience
Interested candidates can send in their updated resume at (only whatsapp messages) no calls will be answered
Basic DetailsLocation : Kuwait City , Kuwait
QualificationJob Type : Full-Time
Company : Kuwait Jobs
Contact InfoMobile :
#J-18808-LjbffrService Crew & Kitchen Helpers
Posted 2 days ago
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Job Description
Location :
Kuwait City , Kuwait Qualification
Job Type :
Full-Time Company :
Kuwait Jobs Contact Info
Mobile :
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Customer Service
Posted today
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Job Description
Customer Service, Data Entry
OverviewJob Id: • Posted 2 days ago • Job Type: Part-Time • Company: Morris Consultant • Location: Kuwait, Kuwait
Responsibilities- Maintain clear and effective communication with customers and stakeholders throughout the resolution process.
- Taking ownership of customer issues from initial contact to resolution, ensuring they maximize their experience with Rota Cloud.
- Responsible for investigating, identifying, and resolving customer queries.
- 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus.
- Proficient in Microsoft Office, especially Excel and Outlook
- Strong organizational skills and attention to detail
- Good written and verbal communication skills
- salary : 450 KWD
- Experience : 1 Years
- Location : Kuwait , Kuwait
- Qualification : High School
- Posted : 2 days ago
- Job Type : Part-Time
- Company : Morris Consultant
- Posted By: Ciara Morris
- Contact Info
- Mobile : Not-Mentioned
- Alternate Mobile : Not-Mentioned
- Email :
Customer Service
Posted today
Job Viewed
Job Description
Customer Service, Data Entry Job Id :
Overview
Seniority level: Entry level Employment type: Part-time Location: Kuwait, Kuwait Responsibilities
Maintain clear and effective communication with customers and stakeholders throughout the resolution process. Taking ownership of customer issues from initial contact to resolution, ensuring they maximize their experience with Rota Cloud. Responsible for investigating, identifying, and resolving customer queries. Requirements
6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Proficient in Microsoft Office, especially Excel and Outlook Strong organizational skills and attention to detail Good written and verbal communication skills Basic Details
Salary:
450 KWD Experience:
1 Year Location:
Kuwait, Kuwait Qualification:
High School Posted:
2 days ago Job Type:
Part-Time Company:
Morris Consultant Posted By:
Ciara Morris Contact
Mobile:
Not-Mentioned Alternate Mobile:
Not-Mentioned Email:
Job Function
Other Industries
Advertising Services
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Customer Service Advisor
Posted 2 days ago
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Job Description
WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)
CLOSING DATE
Role DescriptionThis is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.
JOB RESPONSIBILITIES Key ResponsibilitiesReceive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.
Provide customers with accurate information at all times.
Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.
Create complaint tickets correctly and in adherence with policies and procedures.
Update the database with the most recent customer information.
Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.
Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.
Escalate cases that require intervention by the Call Service Manager.
Assist colleagues and foster an environment of teamwork and collaboration.
Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.
Participates in project work where applicable.
JOB REQUIREMENTS Age:Between 25-30
FEMALE
Education:A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.
Experience:Minimum 2-4 years in a similar position or related to business.
Relevant Experience: 0-2 years of experience in the automotive industry.
Competency & Skills:- Prior experience in a customer service role
- Bilingual (Fluency in Arabic and English languages)
- Willing to work two shifts
- Customer-focused Service, Telephone Manners, and Customer Support skills
- Strong communication and interpersonal abilities
- Problem-solving skills and ability to adapt to various situations
- Previous experience in a customer service role
- Knowledge of luxury automotive brands is a plus
Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician
PERSONAL INFORMATIONFirst name *
Last name *
Phone Number (+965) *
Email - (ex. ) *
Nationality *
Age *
Gender * Male
Female
Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No
Educational Details - (ex. Bachelors In Business Administration) *
RESIDENCY STATUSCountry of Residence *
Are you currently in Kuwait? * Yes
No
Passport Number *
Passport Validity (DD/MM/YYY *
Do you have a Valid Kuwaiti Driving License
EMPLOYEMENT INFORMATIONCurrent - Past Employer *
Current Position *
Reason for Leaving
Current Salary (KWD) *
Expected Salary *
Covering letter (Optional)
Upload CV (in English, PDF or Word Forrmat)
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How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral
By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.
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CUSTOMER SERVICE REPRESENTATIVE
Posted 3 days ago
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Job Description
Position: Customer Service Representative. Company: KILONEWTONS. Location: Doha, Qatar. Experience: Minimum 3 Years. Website:
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar. The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service. If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Responsibilities- Serve as the first point of contact for customer inquiries via phone, email, and live chat.
- Provide timely and accurate responses to customer questions and concerns.
- Process orders, returns, and refunds efficiently.
- Maintain and update customer records in the CRM system.
- Escalate complex issues to the relevant departments when necessary.
- Gather customer feedback to improve service quality.
- Assist in resolving complaints with professionalism and patience.
- Stay updated on company products, services, and policies.
- Collaborate with the sales and support teams to enhance the customer experience.
- Minimum 3 years of experience in customer service, call centers, or client support roles.
- Excellent verbal and written communication skills in English (Arabic is a plus).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
- Ability to multitask and work under pressure.
- Friendly, patient, and empathetic attitude toward customers.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience in e-commerce, retail, or B2B customer service is a plus.
- Competitive salary and benefits.
- Opportunities for career growth and training.
- Positive and supportive work environment.
- Work with a dynamic and professional team.
KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
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Posted 6 days ago
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The Customer Service Representative (CSR) plays a critical role in delivering an exceptional customer experience by providing prompt, professional, and efficient service to all clients. The CSR will handle inquiries, service bookings, complaints, and after-sales support related to automotive services, new vehicle delivery, and repairs.
Responsibilities- Greet and assist customers in a friendly and professional manner.
- Respond to customer inquiries via phone, email, or in person regarding service appointments, repair status, warranty information, and general automotive services.
- Schedule and coordinate service appointments, ensuring optimal workshop utilization.
- Liaise with service advisors and workshop personnel to provide accurate updates to customers regarding vehicle status.
- Notify customers about service delays, changes, or required approvals for additional repairs.
- Ensure all customer concerns are logged and addressed promptly.
- Address customer complaints with a positive attitude and follow through until resolution.
- Escalate unresolved issues to the Customer Service Supervisor or relevant department for prompt action.
- Maintain records of customer interactions, feedback, and issues.
- Bachelor’s degree or diploma in Business Administration, Automotive, or related field.
- Minimum 2 years of experience in a customer service role, preferably in the automotive industry.
- Knowledge of automotive service processes and terminology is an advantage.
- Familiarity with CRM systems or Dealer Management Systems (e.g., AutoLine, Kerridge) is preferred.
- Strong communication and interpersonal skills.
- Customer-oriented mindset with a positive attitude.
Customer Service Representative

Posted 22 days ago
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Job Description
We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.
**Key Responsibilities:**
- Respond promptly to customer inquiries via phone, email, and in-person.
- Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
- Handle and resolve customer complaints or issues efficiently and professionally.
- Assist with claim submissions, approvals, and follow-up processes.
- Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
- Update and maintain customer records and documentation accurately.
- Ensure compliance with company policies, procedures, and insurance regulations.
- Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
- Provide feedback on service improvements and customer satisfaction trends.
- Always maintain confidentiality of information.
**Qualification and requirements:**
- Bachelor's degree Administration, Insurance, Healthcare, or a related field.
- Experience working in the Kuwaiti healthcare or insurance market.
- Familiarity with health insurance regulations and practices in Kuwait.
- Previous experience in customer service, preferably in the insurance or healthcare sector.
- Strong communication skills in English and Arabic (verbal and written).
- Good knowledge of medical insurance terminology and processes.
- Excellent problem-solving and conflict resolution skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in Microsoft Office and customer service software (CRM systems).
Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._