15 Server Support jobs in Kuwait
System Administrator – IT Department
Posted 6 days ago
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Job Description
Department : Information Technology
Reporting to : Assistant IT Manager
Location : Kana Headquarters - Kuwait (with support coverage for UAE operations)
Job Purpose
To ensure the smooth operation, maintenance, and support of Kana Group’s IT infrastructure and systems — with a key focus on the Odoo ERP system. The role supports multiple business entities across Kuwait and the UAE, including Kana Group, Nail Station, NumberC (Retail & Café), and Medica Care Center.
Key Accountabilities
1. ERP Administration (Odoo)
•Manage daily operations and performance of Odoo ERP, ensuring system availability and integrity.
•Handle user roles, access rights, workflow setups, module configurations, and security protocols.
- Coordinate with vendors and internal users to troubleshoot issues and implement enhancements.
•Train end users across departments on Odoo functionalities and updates.
2. IT Infrastructure & Systems Support
•Monitor, maintain, and troubleshoot servers, networks, and hardware across sites in Kuwait and the UAE.
• Perform preventive maintenance and ensure system backups, antivirus, and updates are in place.
• Provide Level 1 and 2 technical support to users across all business units.
3. Systems Implementation & Integration
• Participate in IT projects and support implementation of new software and hardware systems.
• Support integration of Odoo with other platforms (POS, HR, Finance, CRM, etc.).
• Evaluate and recommend new IT tools and systems as needed.
4. Documentation & Compliance
• Maintain IT documentation, configuration records, change logs, and access controls.
• Ensure compliance with internal IT policies and data security standards.
• Support audit and risk assessment exercises related to IT systems.
5. Cross-Entity Support & Collaboration
• Serve as a centralized IT support resource across all Kana Group entities.
• Coordinate with UAE-based users remotely and ensure business continuity.
• Support cross-functional teams with technical requirements and digital tools.
Communication & Working Relationships
Internal Purpose:
Business Unit Teams (Kuwait & UAE): To resolve user issues, provide support, and deliver system enhancements.
HR, Finance, Operations: To support ERP usage, user access, and reporting needs.
Assistant IT Manager: To report status, escalate issues, and implement department plans.
External | Purpose:
| Software Vendors & ERP Consultants | To coordinate troubleshooting, maintenance, and system improvements |
| Service Providers (ISPs, Hardware) | To manage IT infrastructure support |
Decision-Making Authority
Authorize basic user access changes, hardware configurations, and routine troubleshooting actions.
Escalate complex technical issues or budgetary decisions to the Assistant IT Manager.
Skills
Qualifications, Experience & Skills
Bachelor’s degree in Information Technology, Computer Science, or equivalent.
CertificationsOdoo Functional or Technical Certification (preferred).
Microsoft / Cisco certifications (a plus).
Minimum 4–6 years in IT system administration, including at least 2–3 years hands-on Odoo ERP experience.
Technical Skills:
Strong Odoo configuration and support expertise.
Network troubleshooting and server administration.
Familiarity with Linux, databases (PostgreSQL), and system integration.
Soft Skills:
Strong analytical and problem-solving skills.
Ability to manage cross-entity support remotely.
Excellent communication in English (Arabic a plus).
Team player and service-oriented mindset.
Key Performance Indicators (KPIs):
System uptime and performance levels.
ERP issue resolution time and user satisfaction.
Completion of IT projects and enhancements.
Compliance with IT policies and data security protocols.
#J-18808-LjbffrSystem Administrator (Kuwaiti Nationals)
Posted 12 days ago
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Job Description
Job Purpose
Job Purpose: Provide Technical Support to IT end-users, resolving technical issues, maintaining hardware and software installations, and improving IT systems. Ensure maintain users accounts by implementing Security Policies for system and Network.
Responsibilities- Be familiar with all hardware, software and network operating systems of the branch computing platforms.
- Troubleshoots all Technology issues that are covering Software, Hardware and Network Operating Systems.
- Monitors security of all IT hardware and software components.
- Maintains logs for all required repairs and maintenance.
- Maintains proper records for all applications and systems installation, upgrade and or disposal as the case may be.
- Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.
- Conducts project activities according to the approved project plan and within scope, quality, time and budget constraints.
- Sets-up and manages the project team and arranges for training where necessary.
- Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers.
- Coordinating with internal audit / external audit and providing evidence for the required controls.
- Bachelor’s degree in Computer Science or related field required.
System Administrator (Kuwaiti Nationals)
Posted 2 days ago
Job Viewed
Job Description
Job Purpose:
Provide Technical Support to IT end-users, resolving technical issues, maintaining hardware and software installations, and improving IT systems. Ensure maintain users accounts by implementing Security Policies for system and Network. Responsibilities
Be familiar with all hardware, software and network operating systems of the branch computing platforms. Troubleshoots all Technology issues that are covering Software, Hardware and Network Operating Systems. Monitors security of all IT hardware and software components. Maintains logs for all required repairs and maintenance. Maintains proper records for all applications and systems installation, upgrade and or disposal as the case may be. Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations. Conducts project activities according to the approved project plan and within scope, quality, time and budget constraints. Sets-up and manages the project team and arranges for training where necessary. Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers. Coordinating with internal audit / external audit and providing evidence for the required controls. Qualifications
Bachelor’s degree in Computer Science or related field required.
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Technical Support Engineer
Posted 13 days ago
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Job Description
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time;
- rapidly establishing a good working relationship with customers and other professionals, such as software developers;
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment.
- To create and implement standards and guidelines for operations.
- Monitoring servers, all applications and services (FTP, Mail) continuously
- Performing preventive maintenance on servers regularly
- supporting daily operations and help development team to resolve issues
- Providing direct support to users, including troubleshooting complex problems to ensure 100% uptime
- Escalation of developmental issues to development team
- Any other duties as assigned by line manager/management
Technical Support Engineer
Posted 2 days ago
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Job Description
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Director – Technical Support Services
Posted 3 days ago
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Job Description
The Director of Technical Support Services is responsible for providing strategic leadership and oversight across engineering, maintenance, and asset integrity functions. The role ensures operational excellence, lifecycle asset management, and compliance through robust systems, Lean and Six Sigma practices, and advanced asset management platforms.
The director also leads design control processes, equipment upgrade programs, and the establishment of manufacturing units, aligning technical capabilities with business growth and sustainability objectives.
Key Responsibilities- Strategic Leadership: Define and execute the Technical Support Services strategy in alignment with corporate objectives and EVP – Support Services directives.
- Drive operational excellence through Lean and Six Sigma methodologies to enhance efficiency, reduce costs, and improve quality.
- Champion digital transformation, automation, and adoption of enterprise asset management platforms to strengthen data-driven decision-making.
- Lead and govern design control management processes to ensure systematic, compliant, and optimized execution of engineering projects.
- Provide high-level technical expertise for design, troubleshooting, and continuous process improvement.
- Oversee the design, installation, commissioning, and optimization of new manufacturing units and facilities.
- Ensure robust design control management across all technical projects and product developments.
- Support process safety, ESG objectives, and technology innovation initiatives.
- Develop predictive, preventive, and reliability-centered maintenance programs to maximize equipment uptime and extend lifecycle value.
- Lead major equipment upgrade initiatives, ensuring assets are aligned with evolving business needs and industry standards.
- Standardize maintenance practices across facilities using Lean tools, Six Sigma quality controls, and asset management platforms.
- Optimize cost efficiency while maintaining reliability, safety, and compliance.
- Ensure integrity and compliance of all assets with international standards (API, ISO, ASME, etc.) and local regulatory requirements.
- Implement and oversee risk-based inspection programs and lifecycle integrity strategies.
- Maintain governance for technical compliance, HSE assurance, and regulatory audits.
- Drive sustainability initiatives through proactive asset lifecycle planning, upgrades, and replacement strategies.
- Lead and mentor division managers, cultivating a high-performance and technically competent workforce.
- Embed Lean and Six Sigma culture across the directorate to build continuous improvement capabilities.
- Strengthen technical leadership and succession pipelines for long-term organizational resilience.
- Prepare and present comprehensive reports on asset reliability, compliance, and engineering projects to the EVP – Support Services and executive management.
- Manage budgeting, capex planning, and prioritization of projects including manufacturing expansions and major equipment upgrades.
- Represent Technical Support Services in board-level reviews, audits, and cross-functional committees.
- Qualifications & Experience : Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline); Master’s degree preferred.
- Minimum 15 years of experience in engineering, maintenance, and asset integrity management, with at least 5 years in senior leadership.
- Proven expertise in asset management platforms (e.g., SAP EAM, Maximo, or similar).
- Demonstrated leadership in design control management processes, equipment upgrade programs, and manufacturing unit establishment.
- Certification in Lean and Six Sigma (Black Belt preferred) with successful track record of deploying continuous improvement projects.
- Strong knowledge of international standards (API, ISO, ASME, OSHA, etc.) and local regulatory frameworks.
- Experience in leading cross-functional projects and digital transformation in industrial or manufacturing environments.
- Strategic vision with operational and financial acumen.
- Strong engineering and technical expertise across asset-heavy industries.
- Leadership and people development with a focus on Lean/Six Sigma practices.
- Advanced knowledge of enterprise asset management systems.
- Project management skills for design, commissioning, and upgrades of facilities.
- Risk management, compliance orientation, and problem-solving capabilities.
- Effective stakeholder communication and board-level presentation skills.
Director – Technical Support Services
Posted 2 days ago
Job Viewed
Job Description
Strategic Leadership: Define and execute the Technical Support Services strategy in alignment with corporate objectives and EVP – Support Services directives. Drive operational excellence through Lean and Six Sigma methodologies to enhance efficiency, reduce costs, and improve quality. Champion digital transformation, automation, and adoption of enterprise asset management platforms to strengthen data-driven decision-making. Lead and govern design control management processes to ensure systematic, compliant, and optimized execution of engineering projects. Engineering & Technical Support Division
Provide high-level technical expertise for design, troubleshooting, and continuous process improvement. Oversee the design, installation, commissioning, and optimization of new manufacturing units and facilities. Ensure robust design control management across all technical projects and product developments. Support process safety, ESG objectives, and technology innovation initiatives. Maintenance & Reliability Division
Develop predictive, preventive, and reliability-centered maintenance programs to maximize equipment uptime and extend lifecycle value. Lead major equipment upgrade initiatives, ensuring assets are aligned with evolving business needs and industry standards. Standardize maintenance practices across facilities using Lean tools, Six Sigma quality controls, and asset management platforms. Optimize cost efficiency while maintaining reliability, safety, and compliance. Asset Integrity & Compliance Division
Ensure integrity and compliance of all assets with international standards (API, ISO, ASME, etc.) and local regulatory requirements. Implement and oversee risk-based inspection programs and lifecycle integrity strategies. Maintain governance for technical compliance, HSE assurance, and regulatory audits. Drive sustainability initiatives through proactive asset lifecycle planning, upgrades, and replacement strategies. People & Organizational Development
Lead and mentor division managers, cultivating a high-performance and technically competent workforce. Embed Lean and Six Sigma culture across the directorate to build continuous improvement capabilities. Strengthen technical leadership and succession pipelines for long-term organizational resilience. Governance & Reporting
Prepare and present comprehensive reports on asset reliability, compliance, and engineering projects to the EVP – Support Services and executive management. Manage budgeting, capex planning, and prioritization of projects including manufacturing expansions and major equipment upgrades. Represent Technical Support Services in board-level reviews, audits, and cross-functional committees. Skills
Qualifications & Experience : Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline); Master’s degree preferred. Minimum 15 years of experience in engineering, maintenance, and asset integrity management, with at least 5 years in senior leadership. Proven expertise in asset management platforms (e.g., SAP EAM, Maximo, or similar). Demonstrated leadership in design control management processes, equipment upgrade programs, and manufacturing unit establishment. Certification in Lean and Six Sigma (Black Belt preferred) with successful track record of deploying continuous improvement projects. Strong knowledge of international standards (API, ISO, ASME, OSHA, etc.) and local regulatory frameworks. Experience in leading cross-functional projects and digital transformation in industrial or manufacturing environments. Key Competencies
Strategic vision with operational and financial acumen. Strong engineering and technical expertise across asset-heavy industries. Leadership and people development with a focus on Lean/Six Sigma practices. Advanced knowledge of enterprise asset management systems. Project management skills for design, commissioning, and upgrades of facilities. Risk management, compliance orientation, and problem-solving capabilities. Effective stakeholder communication and board-level presentation skills.
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IT TECHNICAL SUPPORT WITH SOCIAL MEDIA EXPERIENCE REQUIRED
Posted 2 days ago
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Job Description
Job Description
We are seeking an IT Technical Support with social media experience. The ideal candidate should have:
- A suitable qualification that matches the vacant position
- Experience in digital marketing
- Experience with Google Ads, Search Engine Optimization (SEO), and more
- Experience in hardware, software, and networking
- Experience in recovering and securing lost emails
- Experience in creating and maintaining websites
- Experience with Meta Ads and other social media for creating and publishing
- Experience in printer and scanner
- Fluency in both English and Arabic languages is preferred
- Ability to work on multiple tasks
- A valid and transferable visa
The job offers immediate joining, free visa, accommodation, and health insurance. If you are interested, please send your CV to the WhatsApp number or email ID provided.
Contact information: Location: Hawally, Kuwait, Job Type: Full-Time, Company: Kuwait Jobs, Mobile: , Email:
#J-18808-LjbffrIT TECHNICAL SUPPORT WITH SOCIAL MEDIA EXPERIENCE REQUIRED
Posted 1 day ago
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Job Description
We are seeking an IT Technical Support with social media experience. The ideal candidate should have: A suitable qualification that matches the vacant position Experience in digital marketing Experience with Google Ads, Search Engine Optimization (SEO), and more Experience in hardware, software, and networking Experience in recovering and securing lost emails Experience in creating and maintaining websites Experience with Meta Ads and other social media for creating and publishing Experience in printer and scanner Fluency in both English and Arabic languages is preferred Ability to work on multiple tasks A valid and transferable visa The job offers immediate joining, free visa, accommodation, and health insurance. If you are interested, please send your CV to the WhatsApp number or email ID provided. Contact information:
Location:
Hawally, Kuwait,
Job Type:
Full-Time,
Company:
Kuwait Jobs,
Mobile:
,
Email:
#J-18808-Ljbffr
Required Technical Support Engineer & Technician In Kuwait City - Guru Kuwait
Posted 8 days ago
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Job Description
Required Technical Support Engineer & Technician In Kuwait City. We are seeking a dynamic and eager-to-learn male individual to join our reputable organization. The ideal candidate will have a degree in Engineering/IT/Computer Science/ITI or a related field, as well as a strong desire to learn new things. Proficiency in telecommunications, switches, networking, and cabling is required, as is outstanding English communication skills. Proficiency in Arabic would be advantageous. Applicants must have a transferable residency permit. Please email your CV and a recent photo.
Salary range: 100-400 Kwd (no link provided with these advertisements).
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