3 Server Maintenance jobs in Kuwait
System Administrator – IT Department
Posted 6 days ago
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Job Description
Department : Information Technology
Reporting to : Assistant IT Manager
Location : Kana Headquarters - Kuwait (with support coverage for UAE operations)
Job Purpose
To ensure the smooth operation, maintenance, and support of Kana Group’s IT infrastructure and systems — with a key focus on the Odoo ERP system. The role supports multiple business entities across Kuwait and the UAE, including Kana Group, Nail Station, NumberC (Retail & Café), and Medica Care Center.
Key Accountabilities
1. ERP Administration (Odoo)
•Manage daily operations and performance of Odoo ERP, ensuring system availability and integrity.
•Handle user roles, access rights, workflow setups, module configurations, and security protocols.
- Coordinate with vendors and internal users to troubleshoot issues and implement enhancements.
•Train end users across departments on Odoo functionalities and updates.
2. IT Infrastructure & Systems Support
•Monitor, maintain, and troubleshoot servers, networks, and hardware across sites in Kuwait and the UAE.
• Perform preventive maintenance and ensure system backups, antivirus, and updates are in place.
• Provide Level 1 and 2 technical support to users across all business units.
3. Systems Implementation & Integration
• Participate in IT projects and support implementation of new software and hardware systems.
• Support integration of Odoo with other platforms (POS, HR, Finance, CRM, etc.).
• Evaluate and recommend new IT tools and systems as needed.
4. Documentation & Compliance
• Maintain IT documentation, configuration records, change logs, and access controls.
• Ensure compliance with internal IT policies and data security standards.
• Support audit and risk assessment exercises related to IT systems.
5. Cross-Entity Support & Collaboration
• Serve as a centralized IT support resource across all Kana Group entities.
• Coordinate with UAE-based users remotely and ensure business continuity.
• Support cross-functional teams with technical requirements and digital tools.
Communication & Working Relationships
Internal Purpose:
Business Unit Teams (Kuwait & UAE): To resolve user issues, provide support, and deliver system enhancements.
HR, Finance, Operations: To support ERP usage, user access, and reporting needs.
Assistant IT Manager: To report status, escalate issues, and implement department plans.
External | Purpose:
| Software Vendors & ERP Consultants | To coordinate troubleshooting, maintenance, and system improvements |
| Service Providers (ISPs, Hardware) | To manage IT infrastructure support |
Decision-Making Authority
Authorize basic user access changes, hardware configurations, and routine troubleshooting actions.
Escalate complex technical issues or budgetary decisions to the Assistant IT Manager.
Skills
Qualifications, Experience & Skills
Bachelor’s degree in Information Technology, Computer Science, or equivalent.
CertificationsOdoo Functional or Technical Certification (preferred).
Microsoft / Cisco certifications (a plus).
Minimum 4–6 years in IT system administration, including at least 2–3 years hands-on Odoo ERP experience.
Technical Skills:
Strong Odoo configuration and support expertise.
Network troubleshooting and server administration.
Familiarity with Linux, databases (PostgreSQL), and system integration.
Soft Skills:
Strong analytical and problem-solving skills.
Ability to manage cross-entity support remotely.
Excellent communication in English (Arabic a plus).
Team player and service-oriented mindset.
Key Performance Indicators (KPIs):
System uptime and performance levels.
ERP issue resolution time and user satisfaction.
Completion of IT projects and enhancements.
Compliance with IT policies and data security protocols.
#J-18808-LjbffrSystem Administrator (Kuwaiti Nationals)
Posted 12 days ago
Job Viewed
Job Description
Job Purpose
Job Purpose: Provide Technical Support to IT end-users, resolving technical issues, maintaining hardware and software installations, and improving IT systems. Ensure maintain users accounts by implementing Security Policies for system and Network.
Responsibilities- Be familiar with all hardware, software and network operating systems of the branch computing platforms.
- Troubleshoots all Technology issues that are covering Software, Hardware and Network Operating Systems.
- Monitors security of all IT hardware and software components.
- Maintains logs for all required repairs and maintenance.
- Maintains proper records for all applications and systems installation, upgrade and or disposal as the case may be.
- Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.
- Conducts project activities according to the approved project plan and within scope, quality, time and budget constraints.
- Sets-up and manages the project team and arranges for training where necessary.
- Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers.
- Coordinating with internal audit / external audit and providing evidence for the required controls.
- Bachelor’s degree in Computer Science or related field required.
System Administrator (Kuwaiti Nationals)
Posted 2 days ago
Job Viewed
Job Description
Job Purpose:
Provide Technical Support to IT end-users, resolving technical issues, maintaining hardware and software installations, and improving IT systems. Ensure maintain users accounts by implementing Security Policies for system and Network. Responsibilities
Be familiar with all hardware, software and network operating systems of the branch computing platforms. Troubleshoots all Technology issues that are covering Software, Hardware and Network Operating Systems. Monitors security of all IT hardware and software components. Maintains logs for all required repairs and maintenance. Maintains proper records for all applications and systems installation, upgrade and or disposal as the case may be. Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations. Conducts project activities according to the approved project plan and within scope, quality, time and budget constraints. Sets-up and manages the project team and arranges for training where necessary. Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers. Coordinating with internal audit / external audit and providing evidence for the required controls. Qualifications
Bachelor’s degree in Computer Science or related field required.
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