44 Senior IT Professional jobs in Kuwait

We are hiring a Manager - IT for one of our esteemed clients in Kuwait within the Oil & Gas sector . This role is responsible for developing IT strategies, overseeing infrastructure, driving digital transformation, and ensuring cybersecurity compliance. The ideal candidate will have strong experience in IT governance, ERP implementation, and performance management.

Key Responsibilities:

• Develop and implement IT strategies aligned with the organization's long-term objectives.
• Oversee IT infrastructure, including servers, networks, and cloud systems, ensuring optimal performance and security.
• Lead cybersecurity initiatives and ensure compliance with international security standards.
• Drive digital transformation and automation projects to improve operational efficiency.
• Manage IT budgets, vendor relationships, and cross-functional IT projects.
• Implement and oversee ERP solutions, integrating operational dashboards and performance measurement systems.
• Ensure IT governance, performance management, and measurement frameworks are in place to support strategic objectives.

Qualifications & Experience:

• Bachelor’s degree in IT, Computer Science, or a related field (Master’s preferred).
• 10–15 years of IT management experience with proven leadership skills.
• Strong expertise in:
• ERP implementation and integration.
• Digital transformation and automation.
• Operational dashboards and performance measurement.
• Cybersecurity frameworks and IT governance.
• IT infrastructure management and cloud systems.

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here:

The CRM Junior is responsible for supporting the CRM Senior in CRM implementations (collaboration, review, and approval), acting as a technical testing resource during applicable phases of the project lifecycle. Performing support functions for applications post-implementation (post go-live). Supporting and maintaining systems and applications under CRM to achieve Zain's goals of customer satisfaction and speed to market.

• Review, analyze, and approve the design and development of vendor modules and CRM applications, collaborate with the vendor on the development and documentation of technical requirements for solutions, and develop design documents based on agreed requirements.
• Handover and transfer knowledge of new applications/services to the operations team and inform Zain users of changes to applications to ensure proper transfer of information and knowledge.
• Act as the testing resource during applicable phases of the project lifecycle (unit and integration testing) and perform acceptance testing for new services/projects, software releases, upgrades, and expansions. Report status according to the implementation plan.
• Perform maintenance and administration of in-house developed applications to ensure consistent performance.
• Provide second-level front-end application support to investigate and resolve trouble tickets and customer complaints efficiently.
• Participate in evaluating and providing feedback for commercial concept papers and technical requirements. Oversee pre-production and production environments for all systems to ensure stability and escalate risks accordingly.
• Ensure all activities comply with the Information Security Management System (ISMS) policies and report any security breaches or incidents immediately.
• Adhere to all environmental requirements set by statutory bodies in Kuwait or by Zain Group policies.
• Maintain occupational health and safety standards as per the OH&S management system, addressing hazards and risks associated with activities.

• Strong communication, presentation, and influencing skills at all organizational levels.
• Excellent verbal and written communication skills.
• Proficiency in agile methodologies.
• Knowledge of CRM support processes specific to the telecom industry.
• Advanced skills in Microsoft Office tools (Excel, PowerPoint).
• Competency in SQL and Python is a plus.

If you meet the criteria and are enthusiastic about the role, we welcome your application. To complete the application, you will need the following documents:

Performing remote or on-site service activities for protection systems in transmission and distribution substations in accordance withcustomer requirements and ensuring timely, cost-effective solutions in accordance with standard processes, procedures, and safety guidelines.

How you’ll make an impact

• Driving service sales and business development activities across assigned countries and marketsegments (e.g., Utilities, Power Generation, Oil & Gas, EPCs, Industrial clients).
• Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.
  Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity withother relays manufacturers is preferable.
• Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and bestpractices.
• Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment insubstations up to 400 kV voltage level.
• Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment inpower stations and refinery environments.
• Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.
• Consult with clients or their representatives to determine their needs and priorities.
• Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.
• Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.
• Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in electrical engineering is preferred.
• Minimum 7 years of relevant experience is required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using testing and diagnostic equipment.
• Ability to interpret and work from electrical drawings and schematics.
• Strong organizational and time management skills.
• Commitment to continuous improvement and learning.
• Proficiency in both spoken & written English language is required.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.