41 Sales Supervisor jobs in Kuwait

Key Responsibilities:

• Lead, organize, and motivate a team of sales representatives to achieve sales targets and deliver sustainable growth across key FMCG categories.
• Conduct daily morning meetings to align the team on objectives, drive motivation, and track performance.
• Build and maintain strong relationships with key retail partners, coops, and key accounts to ensure optimal product visibility and execution of trade agreements.
• Oversee flawless execution of offers, contracts, and promotional campaigns, in line with internal guidelines and ratios.
• Monitor competitor campaigns and report market intelligence to support strategic planning and field activities.
• Perform field audits to ensure compliance with merchandising standards and promotion plans.
• Collaborate closely with internal departments, including Finance and Warehouse, to guarantee smooth operations and timely deliveries.
• Track performance metrics, manage reporting, and maintain accurate area-level sales data and statistics.

What We’re Looking For:

• Bachelor’s degree in Business Administration or related field.
• 5+ years of FMCG sales experience, with at least 3 years in a supervisory role.
• Strong leadership and team development skills.
• Proven ability to manage routing, assignment planning, and car maintenance schedules.
• Excellent communication, negotiation, and problem-solving abilities.
• A proactive, results driven mindset with the ability to thrive in a fast paced environment.

Join to apply for the Retail Sales Supervisor role at DHL Express

Join to apply for the Retail Sales Supervisor role at DHL Express

Come Join The World’s Most International Company

DHL Express has anopening for a Retail Supervisor in Kuwait . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.

As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL’s products and value-added services.

Key Responsibilities:

• Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
• Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
• Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
• Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
• Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
• Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
• Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
• Cultivating retail partnerships to enhance market presence.
• Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
• Promote a proactive work environment that encourages teamwork and optimal performance.
• Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
• Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
• Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
• Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
• Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
• Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
  
  
  

• Bachelor’s Degree or equivalent experience/qualification.
• Minimum of 3-4 years of experience in retail sales role.
• Strong people management and coaching skills.
• Strong mathematical and analytical skills .

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DHL Express by 2x

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• Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
• Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
• Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
• Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
• Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
• Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
• Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
• Cultivating retail partnerships to enhance market presence.
• Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
• Promote a proactive work environment that encourages teamwork and optimal performance.
• Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
• Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
• Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
• Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
• Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
• Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
  
  
  

• Bachelor’s Degree or equivalent experience/qualification.
• Minimum of 3-4 years of experience in retail sales role.
• Strong people management and coaching skills.
• Strong mathematical and analytical skills .

Join to apply for the Sr. Sales Supervisor role at Alghanim Industries

Join to apply for the Sr. Sales Supervisor role at Alghanim Industries

Get AI-powered advice on this job and more exclusive features.

The Senior Sales Supervisor will be responsible for leading and supervising the automotive accessories sales team to achieve sales targets, ensure customer satisfaction, and drive business growth. This role requires strong leadership, sales expertise, and an in-depth understanding of automotive accessories.

Job description:

Job Summary

The Senior Sales Supervisor will be responsible for leading and supervising the automotive accessories sales team to achieve sales targets, ensure customer satisfaction, and drive business growth. This role requires strong leadership, sales expertise, and an in-depth understanding of automotive accessories.

• Supervise and lead the sales team in daily operations, providing guidance, motivation, and support to achieve individual and team targets.

• Monitor and evaluate sales performance; prepare and present sales reports and forecasts to management.

• Ensure excellent customer service standards and handle escalated customer issues when necessary.

• Develop and implement sales strategies to increase market share and profitability.

• Maintain up-to-date knowledge of automotive accessories trends, products, and competitors.

• Collaborate with marketing and procurement teams for product promotions and stock planning.

• Conduct regular training and development sessions for the sales team.

• Ensure proper merchandising and product display in the showroom and retail areas.

• Maintain strong relationships with key customers and business partners.

• Ensure compliance with company policies, procedures, and safety standards.

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• Minimum of 5 years' experience in sales, with at least 2 years in a supervisory role within the automotive or retail sector.

• Strong knowledge of automotive accessories and product features.

• Proven track record of achieving sales targets and driving team performance.

• Excellent leadership, communication, and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Proficient in MS Office and sales reporting tools.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Customer Service, and Sales
• Industries Motor Vehicle Manufacturing and Retail

Referrals increase your chances of interviewing at Alghanim Industries by 2x

Kuwait City Metropolitan Area 23 minutes ago

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