5 Sales Documentation jobs in Kuwait

Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In order to complete our team driven by excellence and commitment, to creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for their future:

CLIENT ADVISOR AND SALES SUPPORT IN KUWAIT

Your Mission

To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve carefully curated KPIs

Accountabilities

• Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
• Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
• Establish and develop relationship with existing clients and engage new customers to the brand.
• Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
• Contribute to the store and service KPIs achievement.
• Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes.
• Perform all CRM one-to-one activities.
• Apply all sales-related procedures and guidelines.
• Ensure that all front areas of the shop are clean and products are displayed as per VM guidelines.
• Perform all After Sales service front office activities directly related to final customers (taking charge of items to repair brought back by customers, performing a brief interview, and entering data in SAP), acting as a proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
• Perform online training modules and participate in defined training sessions in order to develop your knowledge on different topics.

PROFILE

The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential

ADDITIONAL INFORMATION

To succeed in this role you should hold strong customer service and negotiation skills and work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network with prospective clients outside of the store in order to enhance and build your client base is essential. Knowledge of Bulgari products, selling skills and store procedures is an advantage.

Featured

• 2 years ago

Sales and Administration Assistant Position Required In Kuwait City. Job Opportunity: Sales and Administration Assistant

Duties:

Collaborate with the sales team for seamless communication and support.
Support sales proposals and quotations.
Facilitate the generation and processing of purchase orders.
Establish and maintain relationships with new and existing contacts.
Coordinate communication between operations and sales teams.
Answer and direct phone calls, handle inquiries, and forward calls.
Address client inquiries and provide product/service information.
Build positive relationships with clients, assist in scheduling appointments, and coordinate meetings.
Collaborate with Sales and Operations for campaign coordination, report creation, and follow-ups.
Address customer concerns promptly, gather feedback, and communicate insights to the sales team.
Generate and analyze sales data reports.
Update customer information in the CRM system.
Collaborate with administrative staff for enhanced office operations.
Manage administrative tasks for office efficiency.
Maintain accurate physical and digital filing systems.
Monitor and replenish office supplies.
Skills and Experience:

Bachelor’s degree preferred.
Minimum of three years of experience in sales coordination and administration.
Proficiency in Microsoft Office suite.
Excellent communication, interpersonal, and multitasking skills.
Attention to detail and accuracy in administrative tasks.
Interested candidates, please submit your CV to (emailprotected) with the subject line ‘Job Application – Your Name.’