784 Sales Career jobs in Kuwait
Specialist, Service Account Management
Posted today
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Job Description
VAC9522 - Specialist, Service Account Management
Field: B2B
Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City
Closing date: 31-Jan-2025
The Company:
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role:
- Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.
Key Accountabilities and Activities:
- Support the Account Managers in opening new accounts in system (Account Verification).
- End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
- Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
- Adding/cancelling services for B2B customers.
- Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
- Contact the customer for any unclear requests or unauthorized sender.
- Contact the customer to collect the pending items with SDT.
- Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
- Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
- Provide account summary report when needed to customer or KAM (after investigation if required by customer).
- Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
- Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
- Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
- Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
- Handle MNP complaint for B2B corporates for CPR.
- Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
- Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
- Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
- Handle any future media contacts type like live chat, etc.
- Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
- Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
- Coordinate with KAM and finance on the B2B verification Process.
- Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
- Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
- Remove promotions and pending OCC of promotions upon management approval.
- Respond to all sales requirements and support other departments by responding to all their email/calls.
- Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
- Other duties as directed by supervisor or other superiors.
Qualifications:
- Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
- 2-3 years of experience based on progression ladder in a similar or related function.
- Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
- Strong customer orientation.
- Good communication, planning and organisational skills.
- Fluency in written and verbal English and Arabic.
Note: You will be required to attach the following:
- Resume / CV
- Passport-size photograph
Specialist, Service Account Management
Posted 2 days ago
Job Viewed
Job Description
Field: B2B
Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City
Closing date: 31-Jan-2025
The Company:
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role:
Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.
Key Accountabilities and Activities:
Support the Account Managers in opening new accounts in system (Account Verification).
End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
Adding/cancelling services for B2B customers.
Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
Contact the customer for any unclear requests or unauthorized sender.
Contact the customer to collect the pending items with SDT.
Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
Provide account summary report when needed to customer or KAM (after investigation if required by customer).
Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
Handle MNP complaint for B2B corporates for CPR.
Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
Handle any future media contacts type like live chat, etc.
Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
Coordinate with KAM and finance on the B2B verification Process.
Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
Remove promotions and pending OCC of promotions upon management approval.
Respond to all sales requirements and support other departments by responding to all their email/calls.
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors.
Qualifications:
Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
2-3 years of experience based on progression ladder in a similar or related function.
Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
Strong customer orientation.
Good communication, planning and organisational skills.
Fluency in written and verbal English and Arabic.
Note:
You will be required to attach the following:
Resume / CV
Passport-size photograph
#J-18808-Ljbffr
Senior Sales & Business Development Executive
Posted 2 days ago
Job Viewed
Job Description
About iCARRY
iCARRY is a regional logistics technology company empowering e-commerce merchants with end-to-end delivery, fulfillment, and cross-border solutions across Kuwait, Saudi Arabia, UAE, and Lebanon.
We’re entering an exciting phase of growth in Saudi Arabia , and we’re looking for a Senior Sales Executive to lead our business expansion and partnerships in the Kingdom.
Role OverviewAs the Senior Sales Executive , you will serve as the commercial lead for Saudi Arabia , responsible for driving top-line revenue, developing strategic partnerships, and expanding iCARRY’s merchant network.
You will work closely with the COO and regional management to design and execute sales strategies that position iCARRY as a leading logistics aggregator and fulfillment partner in the Saudi market.
Key Responsibilities- Develop and execute a comprehensive sales strategy to drive growth in Saudi Arabia across e-commerce, retail, and logistics sectors.
- Identify, pursue, and close high-value B2B partnerships with top merchants, fulfillment providers, and carriers.
- Build, mentor, and manage a local sales pipeline to ensure consistent achievement of monthly and quarterly revenue targets.
- Collaborate with the COO and regional operations teams to launch new services , improve pricing models, and refine product offerings.
- Represent iCARRY in industry events, exhibitions, and client meetings , acting as a senior brand ambassador in the Kingdom.
- Provide detailed market intelligence reports and competitor analysis to guide strategic decisions.
- Work cross-functionally with Operations, Customer Success, and Finance to ensure smooth client onboarding and service excellence .
- Develop and maintain C-level relationships with key clients and government entities where required.
- Bachelor’s degree in Business Administration, Marketing, or Logistics Management .
- 3–6 years of experience in B2B sales / business development , with at least 3 years in a senior or leadership role .
- Strong background in logistics, courier, 3PL/4PL, or e-commerce solutions within Saudi Arabia.
- Proven ability to build and close enterprise-level deals and achieve aggressive revenue targets.
- Excellent negotiation, presentation, and relationship-building skills.
- Strong market knowledge of Saudi e-commerce and logistics landscape .
- Fluency in Arabic and English is mandatory.
- Valid Saudi driving license required.
- Competitive base salary + high-performance commission plan .
- Direct reporting line to the COO with a strategic leadership seat in iCARRY Saudi.
- Opportunity to lead market expansion and shape the company’s growth in one of the fastest-growing logistics markets in the region.
- Collaborative and high-impact work environment with regional exposure (Kuwait, UAE, Lebanon).
Senior Sales & Business Development Executive
Posted 2 days ago
Job Viewed
Job Description
Saudi Arabia , and we’re looking for a
Senior Sales Executive
to lead our business expansion and partnerships in the Kingdom. Role Overview As the
Senior Sales Executive , you will serve as the
commercial lead for Saudi Arabia , responsible for driving top-line revenue, developing strategic partnerships, and expanding iCARRY’s merchant network. You will work closely with the COO and regional management to design and execute sales strategies that position iCARRY as a leading logistics aggregator and fulfillment partner in the Saudi market. Key Responsibilities Develop and execute a
comprehensive sales strategy
to drive growth in Saudi Arabia across e-commerce, retail, and logistics sectors. Identify, pursue, and close
high-value B2B partnerships
with top merchants, fulfillment providers, and carriers. Build, mentor, and manage a
local sales pipeline
to ensure consistent achievement of monthly and quarterly revenue targets. Collaborate with the COO and regional operations teams to
launch new services , improve pricing models, and refine product offerings. Represent iCARRY in
industry events, exhibitions, and client meetings , acting as a senior brand ambassador in the Kingdom. Provide detailed
market intelligence reports
and competitor analysis to guide strategic decisions. Work cross-functionally with Operations, Customer Success, and Finance to ensure
smooth client onboarding
and
service excellence . Develop and maintain
C-level relationships
with key clients and government entities where required. Qualifications & Experience
Bachelor’s degree in
Business Administration, Marketing, or Logistics Management . 3–6 years of experience
in
B2B sales / business development , with at least 3 years in a
senior or leadership role . Strong background in
logistics, courier, 3PL/4PL, or e-commerce solutions
within Saudi Arabia. Proven ability to
build and close enterprise-level deals
and achieve aggressive revenue targets. Excellent negotiation, presentation, and relationship-building skills. Strong market knowledge of
Saudi e-commerce and logistics landscape . Fluency in
Arabic and English
is mandatory. Valid Saudi driving license required. What We Offer
Competitive
base salary + high-performance commission plan . Direct reporting line to the COO with a
strategic leadership seat
in iCARRY Saudi. Opportunity to
lead market expansion
and shape the company’s growth in one of the fastest-growing logistics markets in the region. Collaborative and high-impact work environment with regional exposure (Kuwait, UAE, Lebanon).
#J-18808-Ljbffr
Sales Executive
Posted 1 day ago
Job Viewed
Job Description
Hal Company is seeking a Sales Executive to drive client acquisition and fuel real growth. If you’re passionate about marketing and skilled at turning leads into long-term partnerships, we want to hear from you.
Key Responsibilities:- Build and manage a qualified leads pipeline (inbound & outbound)
- Identify and pursue new business opportunities
- Convert inquiries into lasting partnerships
- Develop and execute sales plans
- Collaborate with creative and strategy teams to close deals
- 3–5 years of sales experience (preferably in marketing or agency settings)
- Strong communication and negotiation skills
- Proven track record of exceeding targets
- Familiarity with CRM tools and digital outreach
- Proactive, driven, and thrives in a fast-paced environment
Apply now: Send your CV to
- Join Hal Company and help shape the future of brand growth in the region!
- Mid-Senior level
- Full-time
- Sales and Business Development
- Social Networking Platforms
Sales Executive
Posted 1 day ago
Job Viewed
Job Description
- Conduct market research to identify potential clients and industry trends.
- Develop and implement strategic sales plans to reach target objectives.
- Maintain relationships with current clients to ensure satisfaction and repeat business.
- Present service offerings to prospective clients and negotiate contracts.
- Collaborate with the marketing team to develop promotional materials and campaigns.
- Attend networking events and industry conferences to enhance company visibility.
- Support the Sales Manager in meeting overall sales targets.
- Coordinate with the operations team to ensure client requirements are met efficiently.
- Provide performance feedback for continuous development.
Sales Executive
Posted 3 days ago
Job Viewed
Job Description
About The Client
A Kuwait-based leading company thatdelivers smart solutions across telecommunications, digital infrastructure, mobile applications, and retail services throughout the MENA region. Built with a team driven by innovation and a deep understanding of regional markets, it helps organizations thrive by offering customized tech strategies, reliable support, and scalable systems designed for long-term growth.
About The Role
A results-driven professional responsible for driving business growth across Kuwait’s public and private sectors, with a focus on SaaS, IT, and tech solutions. Skilled in managing full sales cycles, building strategic relationships with government stakeholders, and crafting tailored proposals for tenders and RFPs. Adept at market research, cross-functional collaboration, and contract negotiation, while maintaining CRM accuracy and representing the company at key industry events.
Skills
About You
- Ideal candidates would have the following:Bachelor's degree in Business Administration or any relevant field
- Strong years of experience in B2B sales, preferably in SaaS, IT solutions, or government sector sales
- Familiarity with government procurement processes, tenders, and RFPs in Kuwait
- Ability to build and maintain relationships with senior stakeholders and decision-makers
- Ability to identify business opportunities and tailor solutions to client needs
- Must be a resident in Kuwait with a valid transferable Visa -18 and a driving license
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SALES EXECUTIVE
Posted 4 days ago
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Job Description
Overview
Al Babtain Group was founded in 1948, our group was built on the values of integrity and commitment, driven by passion. Today we represent some of the world’s leading brands, spanning from the USA to the Far East. Over the years, we have expanded our operations to include automotive, Information Technology, investment, industrial and finance, establishing a strong footprint in each sector with best practices. In key segments such as Nissan Middle East, we have earned the distinction of being a market leader, commanding the highest market share. Furthermore, we have an active investment division that explores opportunities in the real estate sector, focusing on leisure, residential and commercial projects in the neighboring countries. This provides us with a steady stream of additional revenues. We enter new markets after in-depth research and thorough due diligence, followed by building of partnerships with leading players in the field.
Responsibilities- Prospect customers through different channels to generate business opportunity.
- Greet the customers in good manner and provide them a good hospitality.
- Qualify customers through proper questioning methods to understand their needs.
- Demonstrate vehicle features and benefits in relation to customers’ needs and interests.
- Ensure to offer test drive for every customer after product presentation.
- Ability to maximize every sales opportunity and build long term business relationship with all customers.
- Follow up with all customers during the customer journey and post-delivery to create customer for life.
- Well experienced in technology and social media is mandatory.
- Maintain awareness of automotive industry and latest technology applied by competitors.
- Constantly improve and update knowledge of product range.
- Ability to problem-solve and ultimately deliver sales results within set time frame.
- Ensure to deliver best level of customer satisfaction during the customer journey within the company.
- Support the department to achieve its objectives and goals.
- Adhere to company policy and process.
- Automotive Knowledge
- Sales and Marketing skills
- Strong interpersonal skills
- Convincing & Negotiation skills
- Communication skills
- Strong analytical skills
- Comprehensive Skills
- Intermediate Institute, University degree, Bachelor’s Degree in Business Administration or Marketing is preferable.
- Minimum 2 years in similar position or related to retail sales business.
Executive, Community Sales/ Phono Subsidiary of Ooredoo Kuwait
Looking for Sales Executive for HORECA department.
Looking for Sales Executive for HORECA department
Sales Executive with Accounting Knowledge (Electrical Background)
#J-18808-LjbffrSales Executive
Posted 5 days ago
Job Viewed
Job Description
GROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products. For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE's commitment to creating exceptional experiences and to delivering "Pure Freude an Wasser".
Objective:
Ensure the fastest development of profitable sales growth within the market in all channels in line with LIXIL’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector, to support in the projects channel, and enhance the geographical presence of Grohe within Kuwait
Primary Responsibilities:
- Collectively accountable for the overall delivery of Kuwait results and the role holder will be one of the main actors in planning for this channel’s development.
- Carry out his responsibilities in delivering the Sales Mission in line with corporate objectives and KPIs
- Monitor the performance of the key accounts versus pre-set targets and KPIs in addition to defining and overseeing plans to target Key Accounts to ensure exceptional brand loyalty
- Set the expansion plans for the Key Account’s along with their geographical distribution. Manage and deploy a healthy geographical spread of dealers within the countries.
- Monitor and analyze the sales figures (Sell out data, stock movement, sales margin,
- Align regularly with Sales Leader on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guidelines.
- Provide high quality information and analysis in support of strategic priorities and initiatives
Qualifications and Education:
- Bachelor’s degree in engineering or business administration, MBA (is a plus)
- Fluent written and spoken English - Fluent Arabic is a MUST.
- Excellent communication skills with strong ability to build commercial network.
Experience:
- Around 3-5 years of experience in a comparable position, from the sanitaryware/building materials industry.
- Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for
- Strong experience in managing dealers within the market.
- Proactive commercially across building material and projects sectors.
LIXIL is an equal opportunity employer, with an inclusive culture that embraces diversity. We will consider all qualified applications for employment without regard to race, ethnicity, nationality or national origin, color, religion or beliefs, sex, sexual orientation, gender identity or expression, veteran status, or disability status.
#J-18808-LjbffrSales Executive
Posted 6 days ago
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Job Description
We are Top Kitchens General Trading company in Kuwait, specializing in kitchen equipment and hotel supplies. We are looking for a confident and self-driven Sales Representative to join our team.
Responsibilities- Promote and sell Kitchen equipment to hotels, restaurants, bakeries, coffee shops, and catering companies
- Find new customers and present product offers
- Build and maintain good relationships with clients
- Achieve sales targets
- Work closely with team members and other departments
- Research the market to find new business opportunities