73 Retail jobs in Kuwait City
Sales & Customer Relation Executive for Luxury Retail Company
Posted today
Job Viewed
Job Description
Premier high-end jewellery brand specializing in exquisite diamond and colored stone-studded jewellery, is seeking a dynamic and experienced Sales Executive to join our team. The ideal candidate will have a strong background in luxury retail sales, excellent communication and negotiation skills, and a deep passion for jewellery and related field . This is an exceptional opportunity to contribute to the growth of a prestigious brand while gaining exposure to international markets.
Skills
Requirements:-
Article 18 visa ( transferrable)
Lebanese or Indian nationality are preferred
- Experience:
- Minimum of 5 years of experience in luxury retail sales, preferably in the jewellery or related industry.
- Skills & Knowledge:
- Strong English and Arabic communication skills, both written and spoken.
- Proven ability to negotiate and close high-value deals effectively.
- Basic knowledge of jewellery manufacturing processes, diamond grading, and colored stones.
- Proficiency in computer applications, including MS Office and CRM systems.
- Personal Attributes:
- A professional, polished, and confident demeanor.
- Exceptional interpersonal skills with the ability to build long-term client relationships.
- Willingness to commit to a 5-year bond with the company.
- Travel Requirements:
- Open to frequent international travel for client meetings and exhibitions.
Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait
Posted today
Job Viewed
Job Description
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You'll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
What It Takes
- Bachelors Degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
- Quarterly Incentive Bonus Program
- Annual return flight ticket
- Merit eligibility - salary increase based on Annual performance review
- Paid Time Off
- 3 Paid Comp Days
- Merchandise Discount
- Medical, Dental, Health and Life Insurance
- Associate Assistance Program - professional and confidential mental and behavioral health counseling
- Carrot Fertility and Adoption
- Headspace mental health and wellness application membership
- Paid Parental and Adoption Leave
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
*Some of the above benefits can be availed upon completion of the probationary period
SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
#J-18808-LjbffrRetail Operation Supervisor
Posted today
Job Viewed
Job Description
- To assist the sales in ensuring that sales targets are exceeded.
- To assist in the review systems on an ongoing basis to improve efficiency and service levels.
- Liaising with trade’s persons as and when required.
- Maintaining good relations with neighbors.
- Follow and implement schedule of opening and closing of showroom.
- Assist and coordinate with other showroom staff and assistants.
- Assist showroom management in their administrative tasks.
- Capable of understanding detailed business process and procedures.
- Supporting the Showroom Manager in identifying opportunities for commercial advantage.
- Ability to handle emergency situations as they arise.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
Area Manager, Retail Store
Posted today
Job Viewed
Job Description
Field: Business & Consumer Sales
Contract Type: Full Time - Permanent
The Company:
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role:
- Responsible for achieving Ooredoo sales targets through efficient and prompt management of Ooredoo stores franchise.
- Ooredoo Kuwait has expanded its Franchise footprint dramatically with future expansions within OK commercial arms. The business is expanding through different channels/formats.
Key Accountabilities:
- Visit each shop at least twice a week and report to Sr. Manager, Retail Zone anomalies, issues, initiatives, actions related to the shop.
- Manage the day-to-day relationship with the Franchise Shops Managers.
- Ensure proper implementation of promotion, procedures, and campaigns in his area.
- Accountable for the overall performance of the Franchise Shops under his area to ensure achievement of Retail sales targets.
- Cascade company objectives, strategies and communications to the direct reports and front liners.
- Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets.
- Work in accordance with the guidelines set by the Sr. Manager, Zone to meet and stretch Franchise Shop sales targets.
- Ensure that all shops which is part of the zone maintain the highest level of professional, and best look and feel of Ooredoo.
- Assist in interviewing staff before appointment by the Franchisee, will have the opinion to reject the hiring.
- Fill the gaps in any training that is required by any of the stores and cascade the training to the Branch managers.
- Proactively manage and motivate Branch Managers & front liners to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Ooredoo Telecom’s revenue.
- Ensure Individual Development Plans (IDP) are completed for all staff in his area in accordance with Ooredoo Telecom policy.
- Improve Franchise Shop staff performance through personal coaching and identifying training and development needs.
- Conduct Quarter and annual performance appraisals (Performance Management System) and Improve employee satisfaction and retention through implementation of plans to encourage teamwork.
- Focus on weakens point of each Branch Manager through the monthly MS & VOCE reporting, push the staff to change their behaviour and encourage the CHANGE atmosphere as per OK policies.
- Ensure objectives set are monitored and achieved.
- Make sure all Branch Managers are fully informed on the target on monthly basis and ensure that customer care is top priority.
- Coach, Counsel, Discipline, and train Branch Managers.
- Help, Drive, Motivate and encourage Branch Managers to achieve the sales target assigned to their Branches.
- Ensure that the KYC (Know Your Customer) standards are followed and imposed by Branch Managers on their staff.
- Make periodically Area Managers appraisals.
- Preside over Area Managers meetings.
- Relation management with franchisee to ensure all requests and requirements are met in timely matter to support franchisee operations.
- Work closely with their counter parts of area managers in the franchise to constantly thrive at improving the customer experience and achieving the sales target.
- Develop a direct relationship with franchisee store managers and staff to ensure that the supervision from Ooredoo is constantly available.
- Build performance management cycle with the franchisees on weekly basis to ensure that the targets are achieved.
- Tries to allocate new location as per Capillarity/required locations by the Business heads.
- Improve customer feedback ratings in his area through the proactive implementation of customer service programs and guidelines.
- Ensure customer satisfaction and problems solving in his area.
- Ensure proper stock management and proper stock forecast for the area assigned.
- Ensure sufficient POS materials are available in all stores and the most updated materials of Ooredoo products and offers are available on stores on a timely matter.
- Maintain general inventory check of the branch on regular basis.
- Ensure that sufficient inventory is available at the store on daily basis to avoid being “OUT OF STOCK”. Responsible to take projects as assigned by the Sr. Director with successful and timely project completion.
- Suggest adjustment of Retail shop processes, systems and operations to ensure their effectiveness.
- Devise, recommend and gain approval for an effective retail marketing actions and sales strategy, ensuring it is consistent with Ooredoo business requirements.
- Collect and communicate inputs from front liners regarding market and competition to ensure Retail stay competitive in the market.
- Suggest whenever it is possible new location and help sourcing new locations.
- Sales Targets Achievement (Post-paid, Prepaid, Data, Services, Rate Plans, Cross Selling and Upselling, etc…)
- Quality of Acquisition Revenue (Revenue contribution to the acquired customers in retail)
- Mystery Shop Score
- SAF Collection Target
- New type of KPI’s might be introduced as business need require.
- Contribute to the Business & Consumer Sales Division communication plan through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events whenever it is required.
- Contribute to assigned tasks by Sr. Manager, Zone which is related to retail business and effectively achieve planned objectives.
- Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
- Share knowledge and expertise with peers and Retail Shop employees.
Qualifications & Requirements:
- Bachelor's degree in business management or similar discipline from a recognized tertiary institution.
- 5 years of experience based on progression ladder preferred in telecom retail.
- 3 years at a senior sales management level.
Other Information:
- Strong knowledge of local market conditions and potential target market/ customers and sales techniques.
- Creative, innovative mind-set.
- Strong relationship management and staff coaching skills.
- Effective verbal/written communication in both Arabic and English.
- Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
- Expert in MS Office.
- Knowledge of the telecommunications industry including knowledge of mobile products and services.
- Demonstrated expertise in business network operations.
Note: you will be required to attach the following:
1. Resume / cv
Marketing Manager (Food& beverage and Women Fashion Retail)
Posted 1 day ago
Job Viewed
Job Description
Meshaal Al Shatti & Partner Company (MSSP), founded in 2006, is a leading lifestyle company based in Kuwait. MSSP is the sole authorized distributor of Swarovski crystals in Kuwait through its stores: Crystal House, Bait Hanayen, and Shadow. The company also excels in the F&B industry with authentic Kuwaiti restaurant Zwarah and coffee shop Keif. MSSP owns Sinan Farms, ensuring top quality and freshness for all vegetables, fruits, and dates used in their restaurants. MSSP aims to innovate and inspire by creating diversified brands that enrich lifestyles, delivering superior value and unforgettable experiences.
We are a dynamic and rapidly growing company with a strong presence in the Food & Beverage industry and an expanding footprint in women’s fashion retail. Our mission is to deliver exceptional experiences, innovative products, and memorable brands to our customers. We are looking for a creative and data-driven Marketing Manager who can lead transformative strategies and take our brands to the next level.
Job RoleAs our Marketing Manager, you will play a key role in shaping brand identity, designing integrated campaigns, and driving growth across both industries. This is a fantastic opportunity for an ambitious marketer who thrives in a fast-paced, innovative environment and is ready to make a measurable impact.
Key Responsibilities- Lead the creation and execution of marketing strategies that strengthen brand positioning and drive revenue growth.
- Manage end-to-end campaigns across digital, social, and traditional channels, ensuring ROI and brand consistency.
- Conduct market research and competitor analysis to identify emerging trends and growth opportunities.
- Oversee content strategy and brand storytelling to engage and retain customers.
- Analyze marketing metrics, generate reports, and leverage insights for data-driven decision-making.
- Collaborate with cross-functional teams to align marketing with business objectives.
- Plan and execute brand activations, promotional events, and seasonal campaigns.
- Manage the marketing budget, vendors, and external agencies effectively.
- Mentor and inspire a high-performing marketing team.
- Bachelor’s Degree in Marketing, Business, or a related field (Master’s preferred).
- 5+ years of experience in Marketing, with proven success in F&B marketing; women’s fashion retail experience is a strong plus.
- Demonstrated expertise in content creation, branding, and digital marketing strategies.
- Strong analytical skills; ability to track KPIs, measure ROI, and optimize campaigns.
- Excellent leadership, project management, and team-building abilities.
- Outstanding written and verbal communication skills in Arabic and English.
- Proficiency in social media, SEO/SEM, email marketing, and analytics tools.
- Ability to work independently, multitask, and thrive under deadlines.
- Must be an Arab national with regional market knowledge.
- Available immediately or on short notice.
- Be part of a fast-growing brand portfolio in two exciting industries.
- Work with a creative, passionate team committed to excellence.
- Opportunity to shape marketing strategies and have a direct impact on growth.
- Competitive compensation and growth opportunities die to business expansion.
Apply Now: Send your CV to
#J-18808-LjbffrMerchandise Retail Manager
Posted 2 days ago
Job Viewed
Job Description
- Supply & Demand, Marketing and Category Management functions
- Periodically review commercial performance (sales, inventory level, margins.)
- Support Category Management in the negotiation with local suppliers
- Logistics strategy
- Promotions
- Merchandising, forecasting and sourcing for new shops openings
- Supervise Supply & Demand processes to ensure effective forecasting and ordering, for an optimal supply
- Continual Monitoring of the Shop Merchandising
- Evaluating of Layout Plan (per category and brands)
- Level of pricing (Price survey to be organised according to global efforts)
Sourcing, Supply and Demand, Merchandise, Layout, Promotions, Retail, Shops
#J-18808-LjbffrSales Advisor - On l Kuwait | Avenues mall
Posted 7 days ago
Job Viewed
Job Description
This is your opportunity to become a core part of On’s Retail team based in Kuwait. This store is our first store in Kuwait. On will rely on you to deliver exceptional customer service to each and every customer while embodying On's core values and passion for movement. As a brand, it is always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.
Your Mission
- Continuously embody and communicate On's values and brand philosophy
- Provide exceptional customer service including greeting customers as they walk in, responding to customer inquiries and creating solutions for customers
- Listening to their needs and improving engagement with our product
- Maintain in-depth knowledge of product technical information and follow On's global activities and projects (e.g. sustainability efforts, Athlete stories)
- Provide input and ideas on merchandising and engaging events / community activities for the store
- Contribute feedback to store leadership to continuously improve store processes and customer service level
- Help maintain the visual standards in the store to deliver a premium experience to our customers
- Assist with inventory management, placing new product and fill-in orders
- Other duties as needed
Your story:
- High School Diploma or other relatable education
- Experience within a retail work environment- A background in the Running, Fashion or Sports Industry is preferred but not a must
- Strong communication and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Excellent customer service and relationship building skills, with a genuine desire to help people reach their personal goals
- Eye for maintaining outstanding store condition and visual merchandising standards
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
Thank you for applying.
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Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait
Posted 14 days ago
Job Viewed
Job Description
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You'll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
What It Takes
- Bachelors Degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
- Quarterly Incentive Bonus Program
- Annual return flight ticket
- Merit eligibility - salary increase based on Annual performance review
- Paid Time Off
- 3 Paid Comp Days
- Merchandise Discount
- Medical, Dental, Health and Life Insurance
- Associate Assistance Program - professional and confidential mental and behavioral health counseling
- Carrot Fertility and Adoption
- Headspace mental health and wellness application membership
- Paid Parental and Adoption Leave
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
*Some of the above benefits can be availed upon completion of the probationary period
SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
#J-18808-Ljbffr
Deputy Store Manager - Victoria's Secret Flagship
Posted 22 days ago
Job Viewed
Job Description
Our client, one of the largest developers in the Middle East and North Africa region based in Abu Dhabi, is currently looking for a Deputy GM who will support the launch of the largest retail and leisure development in Abu Dhabi by integrating tenant relations and accounting/finance outputs. The role serves as a pass-through to General Management appointments elsewhere within the AM portfolio, necessitating flexibility in personal scope, decision making, and functional involvement. Accountable for the period end P&L, Service Charges, B/S, and cash flow reporting of the Mall, including the relevant ratio analyses. Reporting to the General Manager, you will be responsible to:
- Spearhead daily tenant relationship management and serve as primary point of contact for all Arabic affairs and communications.
- Facilitate effective relationships across tenants, landlord, customers, cross-functional staff, 3rd party vendors and operators, the broader community, regulatory agencies and bodies to enhance asset credibility, utilization, and value proposition.
- In the absence of the GM, serve as the spokesperson of the Mall for all public-facing communications.
P&L Balance Sheet and Strategy Management
- Participate in the design and execution of a 3-5 year asset strategic plan, cascading it down to functional accounting/finance and tenant relations annual business plans, assessed and driven by period end KPI management.
- Resolve all Risks associated with Tenant Relations, period end Accounting/Financial reporting and Service Charge invoicing, collections, and rental receipts; take appropriate action regarding outstanding A/R; ensure timely release of vendor payments. Exercise appropriate legal actions regarding overdue debtor status.
- Create first draft of service charges.
- Participate in CAPEX budget preparation and management for mall operations; manage selected business model ratios.
- Analyze, prepare variance responses, present month-end financial reports.
Language Requirements
Arabic - Fluent / Excellent
English - Fluent / Excellent
Additional Requirements
- Own a Car: Any
- Have Driving License: Any
Job Skills
- Business capabilities
- Experience in either a property management or asset management business
- Strong knowledge and exposure to the GCC real estate market
- Relevant AM/PM financial analysis competencies
- Interpersonal skills
- Bilingual (Arabic/English)
- Ability to liaise, influence and interact effectively with diverse audiences.
- Understanding of principles underpinning effective Relationship Management and its downstream impact on the business
Education
Recognized business Scholarship program; Bachelor degree
Please visit the Budge Recruitment website for more exciting opportunities.
#J-18808-LjbffrQuality Assurance Manager – Stores
Posted 22 days ago
Job Viewed
Job Description
VAM Systems is currently looking for QA for our Bahrain operations with the following skillsets and terms & conditions: (Bahraini only)
Qualifications- Bachelor’s/University degree in IT/Business management or equivalent experience
- ISTQB certification is valued
- Arabic is an added advantage
- 2-3 years’ experience in business analysis and web application development.
- Prior experience in QA and testing, preferably with scrum team
- Understanding of Agile/Scrum methodology and how QA functions within it
- Good database management and queries
- Ability to analyze and think quickly and to resolve conflict
- Experience with successful Agile techniques
- Ability to work with and lead a team
- Strong communication, interpersonal and mentoring skills
- Ability to adapt to a changing environment
- Self-motivation and ability to stay focused in the middle of distraction
- Professional experience with QA tools, requirements management tools, issue tracking tools e.g., Jira
- Experience and comfort with Agile methodologies
- Ability to understand the documentation requirements of requests and problems
- Project management skills to lead successful projects
- Understand integration and system testing methodology
- Ability to define and analyze user requirements proactively
- Ability to decide a reasonable plan based on different project types and required efforts for it
- Bahraini candidates only need to apply
- Joining time frame: (15 - 30 days)
The selected candidates shall join with one of our leading organizations in Bahrain.
Interested candidates can apply with your CV to arathy.
WA
VAM Systems is a Business Consulting, IT Solutions and Services company.
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