56 Retail jobs in Kuwait City

• Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing, promotions, and e-commerce.
• Collaborate with stakeholders from various departments to understand their requirements and objectives.
• Serve as a liaison between business units and IT to translate business needs into system requirements.
• Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
• Conduct regular system audits to ensure accurate and efficient operation.
• Provide training and support to staff on the use of Odoo systems.
• Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
• Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
• Ensure compliance with relevant laws, regulations, and best practices within the system's processes.
• Advise on the use of various Odoo options and recommend best practices for enhancements.
  
  

• Bachelor's degree in information technology, Business Administration, Business Analysis, or equivalent.
• Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus.
• Odoo certification is advantageous.
  
  

• Proven experience as a Business System Analyst.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Ability to work effectively in a team environment as well as independently.
• Knowledge about various Odoo options and best practices for maintenance and enhancements.
• Experience in Odoo 16/17 is a Plus.

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• Acrylic bending, router cutting, and spray painting

• Handling mall or retail chain display projects

Postal Code: 19127

Created Date: 2025-04-28

End Date: 2025-06-29

Experience: 5 - 10 years

Openings: 1

Job Title: Production Manager – Signage & Kiosk Booths & Retail Fitouts

Industry: Manufacturing / Fabrication / Retail Fit-Out

Department: Production

Reporting To: General Manager / Operations Director

Employment Type: Full-Time

About the Role:

We are seeking an experienced and proactive Production Manager to oversee the manufacturing of signage and kiosk booths. The ideal candidate should have strong technical knowledge in custom fabrication, material usage, and workforce supervision. They must be capable of managing production schedules, coordinating with design, procurement, and installation teams, and delivering high-quality work on time.

Key Responsibilities:

• Manage end-to-end production of signage (3D, digital, indoor/outdoor) and custom kiosk booths.
• Plan and schedule daily production workflows to meet deadlines.
• Supervise workshop staff including fabricators, carpenters, electricians, and painters.
• Review technical drawings and fabrication specifications to ensure accuracy.
• Coordinate with design, procurement, and installation teams for smooth project execution.
• Maintain inventory of raw materials such as acrylic, MDF, aluminum, vinyl, etc.
• Ensure all outputs meet quality standards and client specifications.
• Troubleshoot production issues and implement continuous improvement measures.
• Monitor and manage machine utilization (laser cutters, CNC, printers, etc.).
• Ensure health, safety, and cleanliness standards are followed in the workshop.
• Track labor productivity, minimize waste, and control material usage.
• Prepare production reports and updates for senior management.

Key Requirements:

• Minimum 5 years of experience in signage or kiosk/retail/fitout manufacturing.
• Proven background managing custom fabrication jobs with varying complexities.
• Solid knowledge of materials (acrylic, aluminum, MDF, vinyl, LED modules, etc.).
• Understanding of technical drawings, shop drawings, and CNC/Laser programming.
• Strong leadership and people management skills.
• Ability to prioritize, multitask, and work under pressure.
• Familiarity with production software, Excel, and ERP systems is a plus.
• Diploma or Bachelor’s degree in Industrial Engineering, Mechanical, or related field preferred.
• Excellent communication skills (Arabic or English, depending on region).

Preferred Experience In:

• Signboard fabrication (2D & 3D signs)
• Kiosk or retail booth manufacturing
• Acrylic bending, router cutting, and spray painting
• Handling mall or retail chain display projects

Premier high-end jewellery brand specializing in exquisite diamond and colored stone-studded jewellery, is seeking a dynamic and experienced Sales Executive to join our team. The ideal candidate will have a strong background in luxury retail sales, excellent communication and negotiation skills, and a deep passion for jewellery and related field . This is an exceptional opportunity to contribute to the growth of a prestigious brand while gaining exposure to international markets.

Skills

Requirements:-

Article 18 visa ( transferrable)

Lebanese or Indian nationality are preferred

• Experience:
• Minimum of 5 years of experience in luxury retail sales, preferably in the jewellery or related industry.
• Skills & Knowledge:
• Strong English and Arabic communication skills, both written and spoken.
• Proven ability to negotiate and close high-value deals effectively.
• Basic knowledge of jewellery manufacturing processes, diamond grading, and colored stones.
• Proficiency in computer applications, including MS Office and CRM systems.
• Personal Attributes:
• A professional, polished, and confident demeanor.
• Exceptional interpersonal skills with the ability to build long-term client relationships.
• Willingness to commit to a 5-year bond with the company.
• Travel Requirements:
• Open to frequent international travel for client meetings and exhibitions.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Purpose of the job

We are looking for a detail-oriented and highly organized ODG + Retail Associate to support Deliveroo’s On-Demand Grocery (ODG) and Retail function. This role combines content management, operational support, and data accuracy, ensuring a structured product catalogue while optimizing in-store fulfilment efficiency.

The ideal candidate should have strong analytical skills, proficiency in Google Sheets, and the ability to manage product listings efficiently while ensuring data integrity. They will also play a key role in tracking picker performance, improving order fulfilment, and providing on-site operational support at store locations.

Key Responsibilities:

Content Management & Product Data Quality

Build and maintain a clean, structured product database, ensuring accuracy in item names, descriptions, images, and categorization.

• Ensure data integrity across different systems, working with internal teams to implement best practices in catalogue management.

• Audit pricing, promotions, and stock availability, flagging discrepancies to Account Managers.

• Assist in product onboarding and catalogue updates for new partners.

• Optimize searchability and categorization to enhance customer experience.

Operational & Store Performance Support

• Conduct regular store visits to assess picker efficiency, fulfilment accuracy, and store compliance with Deliveroo procedures.

• Track store B10 metrics (amended orders, missing items, cancellations, substitutions) and propose corrective actions.

• Train store pickers on Deliveroo’s order fulfilment process, focusing on order prioritization, substitution handling, and picking accuracy.

• Ensure in-store hardware (tablets, POS systems) is functioning correctly and troubleshoot any issues with store staff.

Data Analysis & System Management

• Use Google Sheets, Excel, and internal tools to maintain an up-to-date database for pricing, availability, and content management.

• Generate reports on SKU performance, pricing trends, and fulfilment metrics to assist Account Managers.

• Work with Tech and Operations teams to improve data workflows and system efficiency.

• Identify patterns in operational issues and content inaccuracies, providing proactive solutions.

Cross-Team Collaboration

• Work with Account Managers, Operations, and Marketing teams to execute campaigns, pricing updates, and content improvements.

• Coordinate with store staff to ensure smooth order fulfilment and troubleshoot catalogue or operational issues in real time.

• Provide real-time updates on pricing, stock issues, and content categorization.

• Requirements:

• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field.

• Proficiency in Google Sheets (VLOOKUP, pivot tables, data validation, automation).

• Experience in managing databases, product catalogues, or content management systems (CMS).

• Strong analytical skills with attention to detail in both data management and operational performance.

• Knowledge of inventory management, pricing audits, and data hygiene best practices.

• Ability to manage multiple tasks efficiently in a fast-paced environment.

• Experience in e-commerce, grocery, or retail is a plus.

• Valid driver’s license & own car (fuel allowance provided) for store visits.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Field: Business & Consumer Sales
Contract Type: Full Time - Permanent

The Company:
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Responsible for achieving Ooredoo sales targets through efficient and prompt management of Ooredoo stores franchise.
• Ooredoo Kuwait has expanded its Franchise footprint dramatically with future expansions within OK commercial arms. The business is expanding through different channels/formats.

Key Accountabilities:

• Visit each shop at least twice a week and report to Sr. Manager, Retail Zone anomalies, issues, initiatives, actions related to the shop.
• Manage the day-to-day relationship with the Franchise Shops Managers.
• Ensure proper implementation of promotion, procedures, and campaigns in his area.
• Accountable for the overall performance of the Franchise Shops under his area to ensure achievement of Retail sales targets.
• Cascade company objectives, strategies and communications to the direct reports and front liners.
• Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets.
• Work in accordance with the guidelines set by the Sr. Manager, Zone to meet and stretch Franchise Shop sales targets.
• Ensure that all shops which is part of the zone maintain the highest level of professional, and best look and feel of Ooredoo.
• Assist in interviewing staff before appointment by the Franchisee, will have the opinion to reject the hiring.
• Fill the gaps in any training that is required by any of the stores and cascade the training to the Branch managers.
• Proactively manage and motivate Branch Managers & front liners to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Ooredoo Telecom’s revenue.
• Ensure Individual Development Plans (IDP) are completed for all staff in his area in accordance with Ooredoo Telecom policy.
• Improve Franchise Shop staff performance through personal coaching and identifying training and development needs.
• Conduct Quarter and annual performance appraisals (Performance Management System) and Improve employee satisfaction and retention through implementation of plans to encourage teamwork.
• Focus on weakens point of each Branch Manager through the monthly MS & VOCE reporting, push the staff to change their behaviour and encourage the CHANGE atmosphere as per OK policies.
• Ensure objectives set are monitored and achieved.
• Make sure all Branch Managers are fully informed on the target on monthly basis and ensure that customer care is top priority.
• Coach, Counsel, Discipline, and train Branch Managers.
• Help, Drive, Motivate and encourage Branch Managers to achieve the sales target assigned to their Branches.
• Ensure that the KYC (Know Your Customer) standards are followed and imposed by Branch Managers on their staff.
• Make periodically Area Managers appraisals.
• Preside over Area Managers meetings.
• Relation management with franchisee to ensure all requests and requirements are met in timely matter to support franchisee operations.
• Work closely with their counter parts of area managers in the franchise to constantly thrive at improving the customer experience and achieving the sales target.
• Develop a direct relationship with franchisee store managers and staff to ensure that the supervision from Ooredoo is constantly available.
• Build performance management cycle with the franchisees on weekly basis to ensure that the targets are achieved.
• Tries to allocate new location as per Capillarity/required locations by the Business heads.
• Improve customer feedback ratings in his area through the proactive implementation of customer service programs and guidelines.
• Ensure customer satisfaction and problems solving in his area.
• Ensure proper stock management and proper stock forecast for the area assigned.
• Ensure sufficient POS materials are available in all stores and the most updated materials of Ooredoo products and offers are available on stores on a timely matter.
• Maintain general inventory check of the branch on regular basis.
• Ensure that sufficient inventory is available at the store on daily basis to avoid being “OUT OF STOCK”. Responsible to take projects as assigned by the Sr. Director with successful and timely project completion.
• Suggest adjustment of Retail shop processes, systems and operations to ensure their effectiveness.
• Devise, recommend and gain approval for an effective retail marketing actions and sales strategy, ensuring it is consistent with Ooredoo business requirements.
• Collect and communicate inputs from front liners regarding market and competition to ensure Retail stay competitive in the market.
• Suggest whenever it is possible new location and help sourcing new locations.
• Sales Targets Achievement (Post-paid, Prepaid, Data, Services, Rate Plans, Cross Selling and Upselling, etc…)
• Quality of Acquisition Revenue (Revenue contribution to the acquired customers in retail)
• Mystery Shop Score
• SAF Collection Target
• New type of KPI’s might be introduced as business need require.
• Contribute to the Business & Consumer Sales Division communication plan through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events whenever it is required.
• Contribute to assigned tasks by Sr. Manager, Zone which is related to retail business and effectively achieve planned objectives.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Share knowledge and expertise with peers and Retail Shop employees.

Qualifications & Requirements:

• Bachelor's degree in business management or similar discipline from a recognized tertiary institution.
• 5 years of experience based on progression ladder preferred in telecom retail.
• 3 years at a senior sales management level.

Other Information:

• Strong knowledge of local market conditions and potential target market/ customers and sales techniques.
• Creative, innovative mind-set.
• Strong relationship management and staff coaching skills.
• Effective verbal/written communication in both Arabic and English.
• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
• Expert in MS Office.
• Knowledge of the telecommunications industry including knowledge of mobile products and services.
• Demonstrated expertise in business network operations.

Note: you will be required to attach the following:
1. Resume / cv

A reputable Retail Fashion company located in Kuwait is looking for Store Manager, who will oversee all aspects of store operations, driving sales and profitability, managing inventory and costs, and ensuring optimal customer service and visual merchandising.

A reputable Retail Fashion company located in Kuwait is looking for Store Manager, who will oversee all aspects of store operations, driving sales and profitability, managing inventory and costs, and ensuring optimal customer service and visual merchandising.

Sales Management

• Monitor and analyse store and brand performance on an hourly, daily, weekly, and monthly basis.
• Achieve sales targets by optimizing store operations and reducing costs within budget limits.
• Lead initiatives to increase sales, customer satisfaction, and team productivity.
• Evaluate store layout, space allocation, and product placement based on performance reports.
• Address stock issues, including slow-moving items and out-of-stock products.
• Organize and execute in-store promotional activities.

Visual Merchandising

• Collaborate with the VM team to ensure displays meet brand standards.
• Review and update visual displays regularly, especially for promotions or slow/fast-moving items.
• Maintain a clean and well-presented sales floor at all times.

Stock Loss & Inventory Control

• Supervise inventory levels, stock transfers, damages, and theft prevention.
• Control transactions such as refunds, discounts, and promotions.
• Ensure readiness and accuracy during inventory audits.
• Meet predefined stock loss targets.

Stock Management

• Ensure availability of best-selling and key items.
• Plan for adequate stock levels during special events and promotions.
• Monitor correct pricing and labeling of all merchandise.

Customer Experience

• Provide exceptional service and set a standard for the team.
• Train and guide staff in customer engagement.
• Maintain a strong relationship with key customers and manage the customer database.
• Promote awareness of online shopping services.

Team Leadership

• Create and manage staff schedules aligned with store traffic and business needs.
• Delegate responsibilities and motivate staff to achieve KPIs.
• Conduct daily briefings, in-store training, and performance evaluations.
• Identify training needs and ensure team development through structured plans.
• Maintain a clean, organized, and knowledgeable store environment.

Operations & Compliance

• Ensure compliance with company policies and legal requirements.
• Maintain a safe, clean, and fully operational store environment.
• Conduct store audits and follow up on maintenance, licensing, and merchandising standards.
• Analyze weekly and monthly performance and report to the Area Manager.

Cash Handling

• Oversee daily cash and card transactions, petty cash, and POS system functionality.
• Ensure accurate end-of-day reconciliations and timely banking of cash.
• Submit financial reports as required.

Health, Safety & Security

• Implement safety protocols for customers and staff.

• Bachelor's degree in Business, Marketing, Fashion, or a related field
• Minimum 3 years of experience in fashion retail management
• Strong leadership, communication, and interpersonal skills
• Proven customer service excellence and team development
• Proficient in MS Office; fluent in Arabic and English

• Kuwait

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Store Operations (for Retail Industry)

Keywords

• Retail Store Manager

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Field: Business & Consumer Sales

Contract Type: Full Time - Permanent

The Company:
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Sell Ooredoo products and services to the customer, ensuring their satisfaction and gaining their constant loyalty.
• Meet the sales target of Ooredoo products and services as set by the manager.

Key Accountabilities & Activities:

• Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.
• Share knowledge and expertise with colleagues.
• Retain good condition of supplies, fittings, stationery, marketing materials and products in the shop/store.
• Keep up with fluctuating supply and demand.
• Maintain general inventory and ensure all items of the branch are in stock on a regular weekly basis.
• Ensure that sufficient inventory is available at the store daily to avoid being “OUT OF STOCK”.
• Proactively welcome customers and get their attention to Ooredoo services.
• Meet customer needs through constant support, answer routine questions, fulfill their requirements of related products or Ooredoo services.
• Follow up with other departments on solving customer issues that require other departments’ involvement and provide proper feedback for repeated visits.
• Follow procedure to activate lines, services and Ported In customers to ensure minimum delays in order to meet subscriber expectations & follow sales validation process (KYC).
• Upsell and promote company digital platforms and direct customers to process their basic services through it.
• Apply Super-agent approach to offer the customer ONE STOP SHOP concept when new, potential and existing customers get fully served without a need to visit other shops/departments.
• Upsell different Ooredoo products to retain existing customers on higher values.
• Meet work regulations, apparel, looking, behavior & attendance as per sales standard.
• Assist customers in redeeming Ooredoo Rewards Programs as per the process.
• Accept B2B Companies & payment responsible customer payments.
• Solve some B2B and payment responsible issues such as SIM replacement and other complaints as per the Super-Agent procedures.
• Ensure that the best in class service is provided according to CSAT, Mystery shopper and VOCE criteria.
• Achieve optimum level of customer feedback through written reports on challenges and inquiries.
• Ensure standards for high quality customer service.
• Ensure that drawers are opened and closed as per Ooredoo finance standard on a daily basis.
• Before closing cash register or cash drawer, employee and branch manager should make sure that all transactions are in place.
• Handle cash at the store as well as collecting daily sales and other necessary reports.
• Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.
• Process collection report on daily basis according to financial process.
• Ensure that all transactions submitted match the request without any variance.
• Report and deliver the daily cash and credit card vouchers as well for the Ooredoo services which require applications.
• Ensure that all signatures are done by employee and customer in the requested places on SAF.
• Ensure that all transactions are checked properly; in order to submit it to the Head Office on a daily basis to avoid any claw back.
• The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment file.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Qualifications:

• 2 year diploma in business or a related discipline.

Other Information:

• Required years of experience based on progression ladder related experience.
• Strong customer service orientation.
• Exceptional communication and interpersonal skills.
• Good in written and verbal English and Arabic.
• Maintain confidentiality of sales support function in and out.

Note: you will be required to attach the following:
1. Resume / CV

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Fashion Consultant is responsible for sales generation and delivering a positive customer experience, along with a variety of operational duties assigned by the store management team.

What you will do:

Store Safety

• Maintain store standards and cleanliness, creating a sparkling clean and organized environment.
• Greet customers immediately upon entering the store with a smile and a sincere, non-business-like greeting.
• Provide customers with current, relevant information about products.
• Thank all customers sincerely as they exit and invite them back.

Quality

• Provide quality service in fitting rooms, follow up promptly, maintain cash wrap cleanliness, and attempt to increase sales.

Administrative

• Offer efficient service at the cash wrap, promote gift cards, maintain cleanliness, and capture customer information in the database.

Required Skills to be successful:

• Extensive experience in sales, marketing, and operations within the retail/brand management industry, specifically in fashion.
• Strong knowledge of market trends, brand positioning, and current economic impacts.

What equips you for the role:

Minimum Qualifications and Knowledge:

High School Diploma or equivalent; minimum 2 years of retail sales experience.

Job-Specific/Technical Skills:

• Ability to lift heavy items.
• Ability to stand for at least 8 hours.
• Strong customer service skills.

About Al-Futtaim Retail:

Al-Futtaim Retail is a leader in the Middle East, Africa, and Asia, with over 30 years of experience. We partner with major brands like IKEA, ACE, Toys R Us, Zara, Mango, Bershka, P&B, and Marks and Spencer’s, with over 75 stores. We have launched brands like Watsons and B&Q in the Middle East and continue to expand. We value diversity, with over 100 nationalities across 12 countries. Join us to make a difference…

We are currently looking to add Sales Consultants to our fabulous teams in Kuwait. Our Sales Consultants take great pride in their product knowledge and work hard to provide exceptional service to our customers.

The ideal candidate will have 2 - 4 years of experience in a luxury retail environment or have relevant customer service experience (i.e. high end hospitality). A proven track record in achieving sales targets and building customer relationships is essential. You must be flexible and willing to work evenings, weekends and public holidays.

In return, we provide ongoing training and development as well opportunities to grow in one of the oldest and most prestigious jewellers in the world.