8 Retail Training jobs in Kuwait

1. Single point of contact to create, execute training calendar and ensure strict adherence to the calendar programs. Devise mechanism to track training execution across stores/ territories.
2. Coordinate with the operations team to identify training requirements and ensure program implementation across stores/ territories.
3. Review existing training modules and update them on a periodic basis.
4. Should possess basic understanding of content development objectives and should be able to create new training programs/ modules in coordination with the Operations head, subject matter experts and the concept training head (Specific to the concept/ territory).
5. Conduct training for Backend & Frontend and should be ready to travel as and when required.
6. Co-ordinate with the LRS to identify and plan training programs suited for multiple levels and functions both for Backend and Frontend staff at the concept office.
7. Assist the concept training head in conducting training needs analysis on an ongoing basis to suggest/ plan training programs to enable better and trained staff (Backend and Frontend).
8. Assist concept training head to coordinate with the operational/ functional heads and work along with the HR to identify if the training can be done in-house or need external vendor(s). In case of external training(s), identify external vendor(s), plan the training requirements and work closely with the finance to work on the budget and get the training organized.
9. Strict adherence to budgets and explore possibilities of cost savings wherever possible.
10. Strict adherence in maintaining the quality of training program(s) through regular feedback/ evaluation techniques, maintain proper database and make available whenever required. Ensure timely and correct MIS of training records available to all stakeholders whenever needed likewise published through training dashboard (OLM).

1. Exposure to the Retail Industry.
2. 3 years Minimum experience.
3. Exposure to designing and facilitating soft skill, behavioral and technical training programs.
4. Excellent communication skills.
5. Planning & Execution Skills.
6. Team Player.
7. Should be able to coordinate with and work with multiple teams.

ABC Consultants is one of the leading players in organized recruitment services in the Middle East. We are the preferred recruitment partners for clients and a trusted consultant for all senior professionals. Our network is spread across continents and enables us to bring an international approach to recruitment.

We are located in the regional business hub, Dubai and cater to the Middle East & African countries. Our sourcing and recruitment solutions are focused on servicing upper middle management, senior management & c level mandates.

The HR Specialist - Learning & Development will be responsible for designing and delivering comprehensive training programs that enhance the soft skills and professional development of our employees. This role involves creating course materials and training toolkits, conducting training sessions, evaluating training effectiveness, and developing pre- and post-training assessments. The ideal candidate will have a strong background in Learning & Development, excellent communication skills, and a passion for fostering employee growth.

Course Material Development: Design and develop engaging course materials and training toolkits tailored to various business units within Alghanim Industries.

• Deliver high-impact soft skills training programs, workshops, and sessions to employees across various functions and industries.
• Facilitate interactive and dynamic training experiences using modern training methodologies and tools.
• Adapt delivery styles to suit diverse learning audiences across Alghanim Industries' businesses.

Evaluation & Measurement: Develop and administer pre- and post-training assessments to measure learning outcomes and training effectiveness. Conduct pre- and post-training evaluations to measure participant engagement, learning outcomes, and overall program effectiveness. Analyze training feedback and provide reports and assist the Sr. L&D Manager to evaluate the effectiveness of training programs through assessments, and performance metrics, and make necessary adjustments to improve future training.

Stakeholder Collaboration: Assist the Sr. L&D Manager in liaising with department heads and HR to identify training needs and align training programs with organizational goals.

Continuous Improvement: Stay updated on emerging L&D trends, tools, and methodologies to bring innovation and best practices into Alghanim Industries' training programs.

Skills:

• Excellent communication and presentation skills.
• Strong knowledge of adult learning principles, instructional design methodologies, and training evaluation frameworks.
• Strong analytical skills to evaluate training effectiveness.
• Ability to work collaboratively with cross-functional teams.
• Certification in training and development (e.g., CPTD, ATD, Train-the-Trainer) is preferred.
• Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS) and digital training tools

Education: Bachelor’s degree in human resources, Education, Business Administration, or a related field. A Master's degree is a plus.

Years of Experience: Minimum of 5 years of experience in Learning & Development, with a focus on soft skills training. Proven experience in designing and delivering training programs.

This role will play a vital role in supporting the end-to-end operational and administrative aspects of learning delivery across the organization. This includes owning the administration of our digital learning platforms, eLearning (as Super Admin) and SuccessFactors LMS, as well as coordinating internal procurement workflows, managing learning records, and ensuring timely and accurate execution of all learning-related logistics and schedules.

The ideal candidate is tech-savvy, highly organized, detail-oriented, and capable of working with confidential information while supporting a busy and fast-paced team.

Digital Learning Platform Administration

E - Learning (Super Admin):

• Manage user creation, license allocation, and group enrollments
• Monitor completion data, learning hours, and engagement metrics
• Generate and distribute regular learning reports to stakeholders
• Troubleshoot learner issues and escalate platform-related concerns when needed

SuccessFactors LMS:

• Administer and update learning catalogs, courses, and user assignments
• Track training completions and maintain accurate learning histories
• Schedule and configure learning items, curricula, evaluations, and notifications
• Support L&D team in pulling reports and dashboards from the LMS

Training Coordination & Scheduling:

• Maintain and update the annual training calendar
• Coordinate session logistics: room bookings, scheduling, learning material preparation, invitations, and reminders
• Track learner attendance, flag non-attendance, and follow up with individuals or their line managers
• Upload completion records and maintain accurate training logs
• Distribute and collect post-training evaluation forms and compile summary reports

Procurement Support (Internal Coordination Only):

• Raise internal requests for training-related materials
• Track approval workflows and coordinate with finance/procurement for PO issuance
• Maintain a digital archive of all training-related purchase records and supporting documentation
• Track utilization of training budgets and provide periodic status updates

Learning Records & Data Management:

• Maintain a central database of all training sessions, participation logs, and completion records
• Ensure compliance with internal audit and quality requirements in learning documentation
• Archive and organize feedback forms, attendance sheets, and training reports

Internal Communication & Engagement:

• Draft and circulate internal communication for upcoming training sessions and program announcements (emails, intranet posts, newsletters)
• Publish training highlights and participation stories on internal platforms and approved social media channels, in coordination with the Corporate Communications team
• Prepare learner guides, FAQs, and support documents to ease access and navigation of learning platforms

Learning Resource Library:

• Organize and maintain a digital repository of all learning materials, facilitator guides, templates, and session recordings
• Ensure proper labeling, version control, and ease of access for the team and internal stakeholders

• Bachelor's degree in Business Administration, Human Resources, or a related field
• Minimum 2 years of experience in a Learning & Development or HR operations support role
• Familiarity with LMS systems (preferably SAP SuccessFactors) and Coursera admin console is highly desirable
• Proficiency in MS Excel, PowerPoint, and digital tools (SharePoint, MS Forms, Teams, etc.)
• Strong organizational skills with ability to prioritize and manage multiple tasks simultaneously
• Excellent written and verbal communication skills in English (Arabic is a plus)
• High attention to detail, discretion with sensitive data, and a collaborative mindset