16 Retail Training jobs in Kuwait

• Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
• Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
• Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
• Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
• Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
• Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
• Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
• Cultivating retail partnerships to enhance market presence.
• Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
• Promote a proactive work environment that encourages teamwork and optimal performance.
• Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
• Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
• Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
• Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
• Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
• Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
  
  
  

• Bachelor’s Degree or equivalent experience/qualification.
• Minimum of 3-4 years of experience in retail sales role.
• Strong people management and coaching skills.
• Strong mathematical and analytical skills .

Featured

• 10 months ago

Female Retail Sales Assistant Required In Salmiya. We’re searching for a female retail sales assistant to join our hair care brand. Good English communication abilities (Arabic is an added plus). 6 months to 1 year of experience in retail sales is required. Please WhatsApp your resume97212414. Transferable Visa 18. Salary will be 250KD.

IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.

Mission; “To provide women with a fashion experience that makes them feel special”,

Vision; “To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief.”

We want to meet and grow together with talents who want to be in fashion.

We know; WE ARE STRONGER TOGETHER!

We are looking for a teammate for the " Senior Sales Specialist ” position at IPEKYOL Store in Kuwait.

JOB DESCRIPTION

• Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards.
• Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.
• Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
• Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
• Up-sell and cross-sell products and services in order to reach hourly and daily sales target.
• Inform Department Manager of unavailable and nonperforming products.
• Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.

Qualifications

• Fluency both in English and Arabic
• Minimum 3 years of relevant experience in fashion/retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to work flexible hours, including evenings and weekends.
• Strong team player

• Seniority level Associate

• Employment type Full-time

• Job function Sales, Customer Service, and Consulting
• Industries Retail and Retail Apparel and Fashion

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1. Single point of contact to create, execute training calendar and ensure strict adherence to the calendar programs. Devise mechanism to track training execution across stores/ territories.
2. Coordinate with the operations team to identify training requirements and ensure program implementation across stores/ territories.
3. Review existing training modules and update them on a periodic basis.
4. Should possess basic understanding of content development objectives and should be able to create new training programs/ modules in coordination with the Operations head, subject matter experts and the concept training head (Specific to the concept/ territory).
5. Conduct training for Backend & Frontend and should be ready to travel as and when required.
6. Co-ordinate with the LRS to identify and plan training programs suited for multiple levels and functions both for Backend and Frontend staff at the concept office.
7. Assist the concept training head in conducting training needs analysis on an ongoing basis to suggest/ plan training programs to enable better and trained staff (Backend and Frontend).
8. Assist concept training head to coordinate with the operational/ functional heads and work along with the HR to identify if the training can be done in-house or need external vendor(s). In case of external training(s), identify external vendor(s), plan the training requirements and work closely with the finance to work on the budget and get the training organized.
9. Strict adherence to budgets and explore possibilities of cost savings wherever possible.
10. Strict adherence in maintaining the quality of training program(s) through regular feedback/ evaluation techniques, maintain proper database and make available whenever required. Ensure timely and correct MIS of training records available to all stakeholders whenever needed likewise published through training dashboard (OLM).

1. Exposure to the Retail Industry.
2. 3 years Minimum experience.
3. Exposure to designing and facilitating soft skill, behavioral and technical training programs.
4. Excellent communication skills.
5. Planning & Execution Skills.
6. Team Player.
7. Should be able to coordinate with and work with multiple teams.

ABC Consultants is one of the leading players in organized recruitment services in the Middle East. We are the preferred recruitment partners for clients and a trusted consultant for all senior professionals. Our network is spread across continents and enables us to bring an international approach to recruitment.

We are located in the regional business hub, Dubai and cater to the Middle East & African countries. Our sourcing and recruitment solutions are focused on servicing upper middle management, senior management & c level mandates.