9 Retail Operations jobs in Kuwait

The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa and India. Currently the Group operates over 2,200 outlets, encompassing over 30 million square feet across 21 countries.

**Job Description**:
The primary focus of the concept manager is to achieve their concept sales and customer satisfaction targets. Implement concept initiatives and programs by working closely with the territory head and the territory team aligned to the territory business plans.

Key Focus Areas & Responsibilities:

- Responsible for Territory/Regional sales targets, gross and nett profit.
- Plan and implement regional initiatives to drive sales, by use of shukran data, monitoring and increasing ATV, UPT and conversions and executing focused trade marketing activities in stores.
- Plan and implement multi-channel concept retail strategy in the region/territory.
- Increase ecomm channel business contribution in the region/territory.
- Monitor and drive productivity through optimizing return's per square feet & sales per employee benchmarks. Monitor productivity targets and use retail benchmark to maximize return.
- Regularly gathers market and competitor information about the products, prices, locations, offers and promotion. Share the information with concept and regional teams to assist in improving concept offering.
- Ensure concept standards, guidelines are implemented in stores and meet audit and concept requirements.
- Organize the design, modification, refurbishment or closure of stores in accordance with the Concept development plans and standards.

Category & Inventory Management
- Responsible for category management in the territory/region.
- Ensure the right product mix per store in the region/territory. Use store business intelligence report.
- Understanding of pricing, promotions and manage markdowns / discounting for the territory / region and take necessary actions to deliver targets.
- Know the trends in the market and provide regular update to concept buying team.
- Ensure newness in the store - target 50% fresh inventory in every store.
- Replenishment of product - make initial allocation, min max, reduce store return by 50%.
- Manages and builds on the assortment (product mix) in the store.
- Regularly connects with the concept planning teams to manage allocations as per business requirements.
- Manages and ensures 100% stock availability across all stores.

Customer Focus
- Ensure store manager and staff in store are trained to provide excellent customer experience. Monitor and make sure that the staff are delivering promised customer experience.
- Plans and manages to deliver excellent customer service from entrance to checkout.
- Builds a culture where Store managers emotionally serve and personally engage with high spending customers in every store as per the concept or territory guidelines.
- Manages and increases the Shukran enrollment & conversions. Target top 30% top Shukran customers.
- Ensure stores layout and merchandize meet concept standards and provide the right customer experience.
- Monitor NPS & MSN scores and have plans to improvise and meet concept benchmarks.

People Focus
- Embed the value behaviors and build a strong culture of trust and engagement in the region/territory.
- Responsible to coach and support Area Managers/Store managers to perform and grow in the organization.
- Engage and motivate the team in stores across the region/territory, conduct town halls & listen to feedback.
- Drive and implement the group, concept, regional/territory engagement activities in stores.
- Participate in store engagement events.
- Ensure a fair and transparent performance and talent review process is implemented.
- Proactively engage and retain high potential talent. Implement recognition and reward programs.
- Reduce attrition and build succession to grow talent from within. Responsible for developing successors.
- Plan and implement the localization agenda as per local regulations.
- Responsible for manning, productivity targets. Look for continuous improvements.

Operation Focus
- Plan and implement the VM and marketing guidelines as per concept requirements.
- Regularly look for opportunities to improve, innovate and optimize store operations.
- Meet safety and security requirements as per local legislation and company standards.
- Comply with local regulations and meet business standards.
- Ensure smooth store, business operations in the region. Work closely with regional teams.

This job has been sourced from an external job board.

Job Summary
- Maintain awareness of market and competitor activities and recommend strategies for minimizing their impact.
- Coordinate with concerned teams for any sales activities, promotional campaigns, awareness programs, etc.
- Coordinate communication between Head Office and Store team.
- Make recommendations for the objectives of the brands and the divisions SOP’s.
- Analyze strengths and weaknesses of each store and provide corrective action plans.
- Ensure that graphics and visual merchandise standards shared by franchises are utilized across all stores reflecting the brand image.
- Drive team performance by managing work performance evaluation, training and development of staff.
- Oversee the placement of orders to ensuring all trading, costing requirements are met.
- Through weekly trading reviews and proposals, ensure that in season activity maximizes profitability.
- Effectively communicate across the business in order to meet department objectives.
- Work with Retail team to ensure brand standards and guidelines are maintained.
- Agree seasonal buying strategy with the Business Manager and Retail Director and implement the same.

**Skills**:

- Very good communication and presentation skills.
- Manage multiple stakeholders.
- Technical understanding of retail financial models.
- Knowledge of GCC retail market.
- Strong relationship management and leadership skills.
- Commercial acumen.
- Strategical thinking.
- Able to multitask.

This job has been sourced from an external job board.

Hiring: Food Retail Operations Manager in Sharq

Featured

• 7 months ago

Hiring: Food Retail Operations Manager in Sharq
A Food Retail Operations Manager is required in Sharq to oversee sales growth, customer satisfaction, branch performance, budgeting, staff training, and compliance with company policies. The role also involves marketing collaboration, market trend analysis, and branch supervision.

Requirements:

Minimum 5 years of experience in food retail
Knowledge of Kuwait’s product suppliers
Strong management and leadership skills
Ability to identify emerging markets
Experience in establishing new branches
Product presentation skills
Valid transferable residency and driving license
Apply by sending your CV to: (emailprotected) .

#J-18808-Ljbffr

Looking for CNC Vertcal Machine Operator, with good knowledge of CAD Cam software. Should have minimum 5 years of expierience and is ready to work in Kuwait.

**Job Types**: Full-time, Permanent

**Salary**: KD300.000 - KD400.000 per month

Job description

Looking for CNC Vertical Machining Center, Operator, with good knowledge of CAD Cam, AutoCAD 2D & 3D software. Should have minimum 5 years of experience and is ready to work in Kuwait.

Work details:
Responsible for machining production for die making.

Responsible for developing VMC and CNC Programs for machining of Steel Dies & Die Casting Components

Minimum 5 years experience in VMC Setting

Should possibly have fair kowledge in Laser Cutting operation 2D

Experience in Cad Cam, AutoCAD 2D & 3D

**Job Types**: Full-time, Permanent

**Salary**: KD300.000 - KD400.000 per month

We are looking for Senior Manager – Data Center Facility Management & Operations to drive the full lifecycle of our new data center—from design and construction to commissioning, and through to mission-critical live operations. Serve as the owner's representative during the build phase, embedding operational excellence into design. Post-handover, ensure the seamless daily management of all facility systems to maintain uptime, safety, and global compliance.

Core Responsibilities

• Lead the SPV and data center business plan, achieving alignment with corporate strategy while driving cost-efficiency and regulatory compliance.
• Promote operational excellence through continuous improvement initiatives and performance benchmarking.
• Ensure flawless daily operation of power, cooling, fire suppression, environmental controls, and security systems.
• Maintain 100% uptime, meet SLAs, and uphold HSE (Health, Safety & Environmental) best practices.
• Advocate for operational considerations during design and construction, reviewing technical specifications for maintainability and safety.
• Lead commissioning, acceptance testing, and handover processes against performance benchmarks.
• Act as a trusted liaison with clients, consultants, contractors, and internal leadership.
• Manage escalations proactively, validate operational reports, and drive service excellence.
• Oversee vendor and contractor performance, ensuring contractual compliance during upgrades, retrofits, and procurement.
• Optimize manpower and technical resources for cost-effective, high-quality service delivery.
• Implement process enhancements to boost reliability, efficiency, and sustainability.
• Lead risk assessments, business continuity planning, and audits, while aligning operations with international standards.

Qualifications & Experience

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or related field (Master’s preferred).
• Data center certifications such as CDCMP, CDCP, CDCS, Uptime Institute Tier Specialist, or equivalent are highly valued.
• 12+ years in data center operations or critical facilities management, including at least 5 years in a senior leadership capacity.
• Proven expertise in managing mission-critical infrastructure to meet stringent SLA targets.
• Strong vendor management, contract negotiation, stakeholder engagement, and financial planning skills.
• Deep understanding of industry standards such as ISO 27001, ASHRAE, Uptime Institute, and familiarity with preventive maintenance and TCO‑driven practices.

#J-18808-Ljbffr

We are looking for Senior Manager – Data Center Facility Management & Operations to drive the full lifecycle of our new data center—from design and construction to commissioning, and through to mission-critical live operations. Serve as the owner's representative during the build phase, embedding operational excellence into design. Post-handover, ensure the seamless daily management of all facility systems to maintain uptime, safety, and global compliance. Core Responsibilities Lead the SPV and data center business plan, achieving alignment with corporate strategy while driving cost-efficiency and regulatory compliance. Promote operational excellence through continuous improvement initiatives and performance benchmarking. Ensure flawless daily operation of power, cooling, fire suppression, environmental controls, and security systems. Maintain 100% uptime, meet SLAs, and uphold HSE (Health, Safety & Environmental) best practices. Advocate for operational considerations during design and construction, reviewing technical specifications for maintainability and safety. Lead commissioning, acceptance testing, and handover processes against performance benchmarks. Act as a trusted liaison with clients, consultants, contractors, and internal leadership. Manage escalations proactively, validate operational reports, and drive service excellence. Oversee vendor and contractor performance, ensuring contractual compliance during upgrades, retrofits, and procurement. Optimize manpower and technical resources for cost-effective, high-quality service delivery. Implement process enhancements to boost reliability, efficiency, and sustainability. Lead risk assessments, business continuity planning, and audits, while aligning operations with international standards. Qualifications & Experience Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or related field (Master’s preferred). Data center certifications such as CDCMP, CDCP, CDCS, Uptime Institute Tier Specialist, or equivalent are highly valued. 12+ years in data center operations or critical facilities management, including at least 5 years in a senior leadership capacity. Proven expertise in managing mission-critical infrastructure to meet stringent SLA targets. Strong vendor management, contract negotiation, stakeholder engagement, and financial planning skills. Deep understanding of industry standards such as ISO 27001, ASHRAE, Uptime Institute, and familiarity with preventive maintenance and TCO‑driven practices.

#J-18808-Ljbffr

Urgently Hiring locally in Kuwait For a Luxury Event Management Company that provides floral designs for weddings and events.

Must have above 5 years of Similar Experience in Kuwait.
- **Primary Job Responsibilities**:_

Oversee the operational aspects of delivering exceptional luxury events including strategic planning, event logistics and execution, team management, budgeting, vendor relationships, risk assessment, quality control, client relationship management, and technological advancements.

Efficiently managing operations and coordinating with various teams.

Ensure the successful execution of high-quality luxury events that meet or exceed client expectations.

Responsible for managing a team, utilizing a chain of command, and demonstrating flexibility in event timings.

Pay: KD500.000 - KD600.000 per month

Application Question(s):

- Do you have above 5 years of Experience in a Event Management Company in Kuwait?
- Can you understand and speak Arabic fluently?