26 Retail IT jobs in Kuwait

Responsibilities

• To assist the sales in ensuring that sales targets are exceeded.
• To maximize sales opportunities
• To assist in the review systems on an ongoing basis to improve efficiency and service levels.
• Key holder responsibilities.
• Liaising with trade’s persons as and when required.
• Maintaining good relations with neighbors.
• Managing grooming, Grooming reception Team & Customer service staff training requirements.
• Follow and implement schedule of opening and closing of showroom.
• Assist and coordinate with other showroom staff and assistants.
• Assist showroom management in their administrative tasks.
• Capable of understanding detailed business process and procedures.
• Managing staff training requirements.
• Supporting the Showroom Manager in identifying opportunities for commercial advantage.
• Ability to handle emergency situations as they arise.

• Can effectively communicate with staff members.
• Leading staff to perform at maximum efficiency.
• Providing leadership to a team during a shift.
• High end customer service and luxury retail experience.
• Ability to work in a high paced environment and to multitask.
• Exceptional communicator both written and verbal.
• Proven sales and customer satisfaction record.
• Familiarity with local market.

We are hiring a Salesman to join our Team in Kuwait. The ideal candidate will lead and oversee all aspects of retail operations, ensuring alignment with the company’s strategic goals and customer experience standards.

• Implement policies & procedures and organization structure for an assigned operating unit within the corporate policy framework.
• Ensure compliance of the operation unit’s short-term & long-term goals with overall corporate objectives.
• Plan, supervise & monitor all assigned work unit activities through subordinate managers to ensure a cohesive operational unit.
• Monitor daily activities of all stores.
• Provide support to any number of projects from an operational and resource standpoint.
• Monitoring availability & flow of personnel and hiring in coordination with HR Dept., motivating & assigning teams to projects.
• Drive initiatives in the management team & organizationally that contribute to long-term operational excellence.
• Delegate responsibility effectively. Use financial reports to identify performance opportunities in all stores.
• Coordinate with the marketing department. Regarding the marketing year’s calendar setup.
• Conduct meetings with the brand managers on a regular basis.
• Submit a monthly progress report on all activities of all brands to top management.
• Submit reports on overall performance on sales & targets.
• Review financial statements and duties.

• Must have accounting and financial knowledge.

Bachelor’s degree in Business, Fashion Merchandising, or a managerial or economics.

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Responsibilities:

1. To plan the necessary measures in order to meet the monthly sales targets.
2. To provide optimal customer service in accordance with company standards.
3. To monitor and adjust the management indicators of the store to achieve optimal levels.
4. To continually monitor the evolution of sales and customer profiles.
5. To be familiar with the collection to increase sales.
6. To ensure good communication with the headquarters.
7. To inform managers and headquarters of anything that has a major impact on the management of the store and/or its sales.
8. To transmit the company culture to the team.
9. To recruit personnel for the store team.
10. To provide all necessary training and information to develop and integrate all team members.
11. To organise and distribute tasks and positions to each team member.
12. To ensure that all staff are familiar with and apply the customer service standards of the company.
13. To advise the team on how to maximise sales with their everyday work.
14. To encourage internal communication and participation within the team.
15. To evaluate the progress and development of each team member.
16. To monitor and motivate the team.
17. To identify the potential of the team and create a breeding ground for future promotions.
18. To monitor the personal and professional image of the team.
19. To ensure compliance with local legislation and internal store regulations.
20. To continually analyse sales rankings.
21. To check the scanning of garments (rotation chart).
22. To check and ensure the correct use of PMD tools.
23. To make the weekly product report, observing the following 3 points in the store:
1. What part of the collection is selling well.
2. What part of the collection customers return in the fitting rooms and why those garments are not selling.
3. What would sell that we do not have in the collection.

Qualifications:

1. Leadership and Teambuilding
2. Delegating and developing
3. Business management & control of indicators
4. Orientation towards Personal Selling
5. Orientation towards selling through Merchandising
6. Orientation towards Customer Service and Image
7. Knowledge of the product, its management and distribution
8. Energy and speed with self-control
9. Enthusiasm and commitment
10. Personal and professional development
11. Ability to train team members to improve their competencies and results.
12. Ability to promote polyvalence and detect the potential of team members.
13. Customer-centric approach, with patience, empathy, and the ability to suggest suitable alternatives.
14. Encouragement of customer loyalty through establishing a human relationship.

About The Company:

D&H International Company is a multi-national retail operation that includes fashion, textiles, cafés, and restaurants running around the world. We are among the leaders in retail fashion of women’s exclusive contemporary wear and accessories. The main ethos of our company is to bring designer clothes to the high street and deliver a product with superior quality and unique designs. Our stores provide an attractive and inviting shopping environment with an ambience that complements the image created by the clothing ranges.

We are looking for a skilled Retail Operations Supervisor with 3–5 years of experience in handling day-to-day operations for a company dealing with online orders and retail distribution.

• Experience in managing stock (warehouse & store levels)
• Order processing (in/out), tracking, and delivery coordination
• Following up with drivers and sales representatives
• Monitoring store stock and scheduling reorders
• Strong communication & organizational skills
• Previous experience in retail, e-commerce, or logistics is a must
• Transferable Visa (Article 18)
• Available in Kuwait