95 Relationship Manager jobs in Kuwait

Overview

We are seeking a highly motivated and experienced Customer Relationship Manager to join our dynamic team in the manufacturing sector. The ideal candidate will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, and enhancing their overall experience with our products and services. This role requires a proactive approach to customer service, with a focus on building long-term partnerships that drive customer loyalty, satisfaction, and growth. The Customer Relationship Manager will collaborate closely with various departments, including sales, marketing, and production, to align our offerings with customer expectations and industry trends, while leveraging CRM tools and data-driven insights to inform strategic decisions. Responsibilities

Develop and implement customer relationship management strategies to enhance client satisfaction, retention, and upsell opportunities. Act as the primary point of contact for key accounts, addressing inquiries, resolving issues promptly, and ensuring a positive client experience. Conduct regular meetings with clients to assess their needs, gather feedback, and identify opportunities for improved service delivery. Collaborate with the sales team to identify new business opportunities, develop proposals, and upsell products to existing clients. Leverage CRM platforms (Salesforce, HubSpot, or equivalent) to manage customer interactions, track data, and generate actionable insights. Analyze customer data and feedback to identify trends, risks, and growth opportunities, recommending improvements to senior management. Champion initiatives to enhance the customer journey, from onboarding through after-sales support, ensuring a seamless experience. Prepare reports and presentations on client relationship metrics, including retention rates, customer satisfaction scores, and revenue impact. Train and mentor junior staff on customer relationship best practices, company policies, and effective use of CRM systems. Stay updated on industry developments and competitor offerings to position our products effectively in the market. Facilitate communication between departments to ensure customer requirements are met efficiently and effectively. Develop and manage customer loyalty programs and initiatives to strengthen client engagement and retention. Qualifications (Preferred Candidate)

Proven experience in customer relationship management or a similar role, preferably in the manufacturing industry or B2B sector. Exceptional communication and interpersonal skills, with the ability to build rapport with diverse clients and stakeholders. Strong analytical skills, capable of interpreting data to drive business improvements and decision-making. Ability to work independently and as part of a team, demonstrating leadership and accountability. Detail-oriented, with excellent organizational and time management skills. Proficient in CRM software (Salesforce, HubSpot, or equivalent) and Microsoft Office Suite. A strategic thinker with a customer-centric mindset and problem-solving orientation. Ability to handle challenging situations with professionalism, empathy, and negotiation skills. Fluent in English; knowledge of Arabic is a strong advantage. Knowledge of French is a plus. Willingness to travel occasionally to meet clients, attend industry events, or support regional operations. Certifications such as CCSM (Customer Success Manager), Salesforce Certification, or CXPA credentials are highly desirable. Skills Skills

Customer Relationship Management: Expertise in managing customer interactions and building long-lasting relationships that foster loyalty and satisfaction. Communication Skills: Strong verbal and written communication abilities to convey information clearly and effectively to clients and team members. Analytical Skills: Proficient in analyzing customer data and feedback to identify trends and areas for improvement, thus enhancing service delivery. Problem-Solving Skills: Ability to address customer issues promptly, ensuring a positive experience and maintaining trust. Team Collaboration: Experienced in working with cross-functional teams to align customer needs with company offerings and operational capabilities. CRM Systems & Data Analytics: Skilled in using CRM platforms to track client interactions, forecast trends, and generate insights. Customer Experience Design: Ability to improve customer journey mapping and implement initiatives that enhance overall satisfaction. Negotiation & Influencing: Strong ability to manage escalations, resolve conflicts, and secure client commitments or upsells. Presentation & Reporting: Skilled in preparing executive-level reports, proposals, and presentations for management and clients.

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We are part of an industry leading Broker, regulated in multiple jurisdictions offering CFD trading in FX, Commodities and Equities. We are seeking dynamic and results-oriented Sales Professionals to join our team in Kuwait. This role is ideal for individuals who are passionate about sales and eager to contribute to a thriving business environment. As a Sales Professional, you will play a crucial role in acquiring new clients, driving revenue growth and establishing strong relationships with clients. The ideal candidate will possess a blend of sales acumen, interpersonal skills, and a proactive approach to identifying and pursuing new business opportunities. We offer extensive product training and successful candidates can look for career growth and excellent remuneration.

Responsibilities:

1. Identify and develop new business opportunities through networking and prospecting.
2. Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
3. Conduct market research to understand customer needs and industry trends.
4. Prepare and deliver compelling sales presentations and proposals to potential clients.
5. Achieve and exceed sales targets and performance metrics set by the management.
6. Collaborate with the marketing team to develop effective promotional strategies.
7. Provide regular reports on sales activities and performance to management.
8. Attend industry events and trade shows to represent the company and network with potential clients.
9. Stay updated on product knowledge and industry developments to effectively communicate with clients.
10. Participate in training and development programs to enhance sales skills and product knowledge.

Preferred Candidate:

1. Strong communication and interpersonal skills.
2. Proven track record of achieving sales targets.
3. Ability to work independently and as part of a team.
4. Excellent negotiation and closing skills.
5. Self-motivated with a positive attitude and a strong work ethic.
6. Familiarity with CRM software and sales tracking tools.
7. Ability to adapt to changing market conditions and client needs.
8. Strong analytical skills to assess sales performance and market trends.
9. Willingness to travel as needed for client meetings and events.
10. Fluency in English, Arabic & any other language is a plus.

Skills

Skills

• Proficient in sales techniques and strategies.
• Prior experience in FX sales and exposure to MetaTrader platforms.
• Highest standards of personal integrity and business ethics.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Ability to analyze data and market trends.
• Familiarity with digital marketing tools and platforms.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Team player with a collaborative mindset.
• Multi lingual - Arabic / English / Hindi

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We are part of an industry leading Broker, regulated in multiple jurisdictions offering CFD trading in FX, Commodities and Equities. We are seeking dynamic and results-oriented Sales Professionals to join our team in Kuwait. This role is ideal for individuals who are passionate about sales and eager to contribute to a thriving business environment. As a Sales Professional, you will play a crucial role in acquiring new clients, driving revenue growth and establishing strong relationships with clients. The ideal candidate will possess a blend of sales acumen, interpersonal skills, and a proactive approach to identifying and pursuing new business opportunities. We offer extensive product training and successful candidates can look for career growth and excellent remuneration. Responsibilities: Identify and develop new business opportunities through networking and prospecting. Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Conduct market research to understand customer needs and industry trends. Prepare and deliver compelling sales presentations and proposals to potential clients. Achieve and exceed sales targets and performance metrics set by the management. Collaborate with the marketing team to develop effective promotional strategies. Provide regular reports on sales activities and performance to management. Attend industry events and trade shows to represent the company and network with potential clients. Stay updated on product knowledge and industry developments to effectively communicate with clients. Participate in training and development programs to enhance sales skills and product knowledge. Preferred Candidate: Strong communication and interpersonal skills. Proven track record of achieving sales targets. Ability to work independently and as part of a team. Excellent negotiation and closing skills. Self-motivated with a positive attitude and a strong work ethic. Familiarity with CRM software and sales tracking tools. Ability to adapt to changing market conditions and client needs. Strong analytical skills to assess sales performance and market trends. Willingness to travel as needed for client meetings and events. Fluency in English, Arabic & any other language is a plus. Skills Skills Proficient in sales techniques and strategies. Prior experience in FX sales and exposure to MetaTrader platforms. Highest standards of personal integrity and business ethics. Strong customer service orientation. Excellent verbal and written communication skills. Ability to analyze data and market trends. Familiarity with digital marketing tools and platforms. Strong organizational and time management skills. Ability to work under pressure and meet deadlines. Team player with a collaborative mindset. Multi lingual - Arabic / English / Hindi

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Overview

We are looking for a motivated and persuasiveSales and Business Development to join our marketing agency. The role involves identifying potential clients, reaching out via calls and visits, presenting our marketing services, and closing subscription deals. The right candidate should have excellent communication skills, strong sales ability, and a passion for helping businesses grow through digital marketing solutions.

Key Responsibilities

• Identify and qualify potential clients (restaurants, clinics, retail shops, e-commerce, etc.) through calls, visits, and networking.
• Contact decision-makers to explain our marketing services and how they solve their business challenges.
• Schedule and attend client meetings to present proposals, service packages, and pricing.
• Achieve monthly sales targets by closing new client subscriptions.
• Maintain strong relationships with existing and potential clients to encourage renewals and referrals.
• Prepare simple sales reports (calls made, meetings attended, deals closed) for management.
• Represent the agency professionally and act as the first point of contact for new clients.

Skills

Skills

Essential Skills

• Proven experience insales, business development, or client acquisition (marketing / advertising / SaaS sales experience is a plus).
• Strong communication and interpersonal skills (Arabic + English preferred).
• Ability to explain services clearly and tailor pitches to different industries.
• Confident in making outbound calls and meeting clients face-to-face.
• Persuasive negotiation and closing skills.
• Self-motivated with the ability to work independently and hit targets.
• Familiarity with digital marketing services is an advantage.

Other Requirements

• Valid Kuwait driver’s license and ability to travel to client locations.
• Professional appearance and demeanour.
• Bachelor’s degree in Business, Marketing, or related field (preferred, but not always required).

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Overview We are looking for a motivated and persuasive Sales and Business Development

to join our marketing agency. The role involves identifying potential clients, reaching out via calls and visits, presenting our marketing services, and closing subscription deals. The right candidate should have excellent communication skills, strong sales ability, and a passion for helping businesses grow through digital marketing solutions. Key Responsibilities Identify and qualify potential clients (restaurants, clinics, retail shops, e-commerce, etc.) through calls, visits, and networking. Contact decision-makers to explain our marketing services and how they solve their business challenges. Schedule and attend client meetings to present proposals, service packages, and pricing. Achieve monthly sales targets by closing new client subscriptions. Maintain strong relationships with existing and potential clients to encourage renewals and referrals. Prepare simple sales reports (calls made, meetings attended, deals closed) for management. Represent the agency professionally and act as the first point of contact for new clients. Skills Skills Essential Skills Proven experience in sales, business development, or client acquisition (marketing / advertising / SaaS sales experience is a plus). Strong communication and interpersonal skills (Arabic + English preferred). Ability to explain services clearly and tailor pitches to different industries. Confident in making outbound calls and meeting clients face-to-face. Persuasive negotiation and closing skills. Self-motivated with the ability to work independently and hit targets. Familiarity with digital marketing services is an advantage. Other Requirements Valid Kuwait driver’s license and ability to travel to client locations. Professional appearance and demeanour. Bachelor’s degree in Business, Marketing, or related field (preferred, but not always required).

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JOB DESCRIPTION

Summary/ Objective

The Business Development Manager (BDM) will play a key role in driving PayTabs Kuwait’s growth by identifying new business opportunities, building strong client relationships, and expanding market presence. The role is responsible for developing and executing strategies that align with company objectives, ensuring revenue growth, market penetration, and long-term client engagement in Kuwait’s payments and fintech ecosystem.

Essential Functions

• Identify and pursue new business opportunities within the Kuwaiti market.
• Develop and implement go-to-market strategies tailored to the needs of local industries and merchants.
• Monitor competitor activity and market trends to refine business development strategies.
• Build and maintain strong relationships with banks, enterprise merchants, and strategic partners.
• Ensure high levels of customer satisfaction and retention through proactive engagement and solutions.
• Develop and manage a pipeline of high-value opportunities.
• Support cross-selling and upselling of PayTabs products and solutions.
• Work closely with marketing, operations, compliance, and product teams to deliver customized solutions.
• Collaborate with regional and group-level business development teams to align on strategy and execution.
• Provide accurate forecasts and regular reports on sales performance and market insights.
• Stay up to date with Kuwait Central Bank regulations, licensing requirements, and compliance standards.
• Ensure all business activities adhere to company and regulatory frameworks.

Competencies

1. Very strong communication and negotiation skills.
2. High degree of commercial awareness with business acumen and market knowledge.
3. Strong leadership skills and ability to manage the team.
4. Time management and planning skills
5. Demonstrated ability to interpret and adapt to partners needs and expectations.
6. Positive energetic attitude and enthusiasm for developing out of the box strategies and models.
7. Result-Orientated – focused on measurement and areas to improve results.
8. Collaborative – Works collaboratively across the business to share best practice and specialist knowledge within the Digital Innovation Dep.
9. To be goal-oriented, organized team player, self-motivated, self-directed and creative problem solver.

Preferred Education and Experience

1. 10-15 years of demonstrated business development, Sales or Marketing experience in the Fintech vertical.
2. Bachelor’s degree in Marketing or Business Administration or a related field.
3. Post graduate degree is optional.

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JOB DESCRIPTION

Summary/ Objective

The Business Development Manager (BDM) will play a key role in driving PayTabs Kuwait’s growth by identifying new business opportunities, building strong client relationships, and expanding market presence. The role is responsible for developing and executing strategies that align with company objectives, ensuring revenue growth, market penetration, and long-term client engagement in Kuwait’s payments and fintech ecosystem.

Essential Functions

• Identify and pursue new business opportunities within the Kuwaiti market.
• Develop and implement go-to-market strategies tailored to the needs of local industries and merchants.
• Monitor competitor activity and market trends to refine business development strategies.
• Build and maintain strong relationships with banks, enterprise merchants, and strategic partners.
• Ensure high levels of customer satisfaction and retention through proactive engagement and solutions.
• Develop and manage a pipeline of high-value opportunities.
• Support cross-selling and upselling of PayTabs products and solutions.
• Work closely with marketing, operations, compliance, and product teams to deliver customized solutions.
• Collaborate with regional and group-level business development teams to align on strategy and execution.
• Provide accurate forecasts and regular reports on sales performance and market insights.
• Stay up to date with Kuwait Central Bank regulations, licensing requirements, and compliance standards.
• Ensure all business activities adhere to company and regulatory frameworks.

Competencies

1. Very strong communication and negotiation skills.
2. High degree of commercial awareness with business acumen and market knowledge.
3. Strong leadership skills and ability to manage the team.
4. Time management and planning skills
5. Demonstrated ability to interpret and adapt to partners needs and expectations.
6. Positive energetic attitude and enthusiasm for developing out of the box strategies and models.
7. Result-Orientated – focused on measurement and areas to improve results.
8. Collaborative – Works collaboratively across the business to share best practice and specialist knowledge within the Digital Innovation Dep.
9. To be goal-oriented, organized team player, self-motivated, self-directed and creative problem solver.

Preferred Education and Experience

1. 10-15 years of demonstrated business development, Sales or Marketing experience in the Fintech vertical.
2. Bachelor’s degree in Marketing or Business Administration or a related field.
3. Post graduate degree is optional.

#J-18808-Ljbffr

JOB DESCRIPTION

Summary/ Objective

The Business Development Manager (BDM) will play a key role in driving PayTabs Kuwait’s growth by identifying new business opportunities, building strong client relationships, and expanding market presence. The role is responsible for developing and executing strategies that align with company objectives, ensuring revenue growth, market penetration, and long-term client engagement in Kuwait’s payments and fintech ecosystem.

Essential Functions

• Identify and pursue new business opportunities within the Kuwaiti market.
• Develop and implement go-to-market strategies tailored to the needs of local industries and merchants.
• Monitor competitor activity and market trends to refine business development strategies.
• Build and maintain strong relationships with banks, enterprise merchants, and strategic partners.
• Ensure high levels of customer satisfaction and retention through proactive engagement and solutions.
• Develop and manage a pipeline of high-value opportunities.
• Support cross-selling and upselling of PayTabs products and solutions.
• Work closely with marketing, operations, compliance, and product teams to deliver customized solutions.
• Collaborate with regional and group-level business development teams to align on strategy and execution.
• Provide accurate forecasts and regular reports on sales performance and market insights.
• Stay up to date with Kuwait Central Bank regulations, licensing requirements, and compliance standards.
• Ensure all business activities adhere to company and regulatory frameworks.

Competencies

1. Very strong communication and negotiation skills.
2. High degree of commercial awareness with business acumen and market knowledge.
3. Strong leadership skills and ability to manage the team.
4. Time management and planning skills
5. Demonstrated ability to interpret and adapt to partners needs and expectations.
6. Positive energetic attitude and enthusiasm for developing out of the box strategies and models.
7. Result-Orientated – focused on measurement and areas to improve results.
8. Collaborative – Works collaboratively across the business to share best practice and specialist knowledge within the Digital Innovation Dep.
9. To be goal-oriented, organized team player, self-motivated, self-directed and creative problem solver.

Preferred Education and Experience

1. 10-15 years of demonstrated business development, Sales or Marketing experience in the Fintech vertical.
2. Bachelor’s degree in Marketing or Business Administration or a related field.
3. Post graduate degree is optional.

#J-18808-Ljbffr

JOB DESCRIPTION

Summary/ Objective

The Business Development Manager (BDM) will play a key role in driving PayTabs Kuwait’s growth by identifying new business opportunities, building strong client relationships, and expanding market presence. The role is responsible for developing and executing strategies that align with company objectives, ensuring revenue growth, market penetration, and long-term client engagement in Kuwait’s payments and fintech ecosystem.

Essential Functions

• Identify and pursue new business opportunities within the Kuwaiti market.
• Develop and implement go-to-market strategies tailored to the needs of local industries and merchants.
• Monitor competitor activity and market trends to refine business development strategies.
• Build and maintain strong relationships with banks, enterprise merchants, and strategic partners.
• Ensure high levels of customer satisfaction and retention through proactive engagement and solutions.
• Develop and manage a pipeline of high-value opportunities.
• Support cross-selling and upselling of PayTabs products and solutions.
• Work closely with marketing, operations, compliance, and product teams to deliver customized solutions.
• Collaborate with regional and group-level business development teams to align on strategy and execution.
• Provide accurate forecasts and regular reports on sales performance and market insights.
• Stay up to date with Kuwait Central Bank regulations, licensing requirements, and compliance standards.
• Ensure all business activities adhere to company and regulatory frameworks.

Competencies

1. Very strong communication and negotiation skills.
2. High degree of commercial awareness with business acumen and market knowledge.
3. Strong leadership skills and ability to manage the team.
4. Time management and planning skills
5. Demonstrated ability to interpret and adapt to partners needs and expectations.
6. Positive energetic attitude and enthusiasm for developing out of the box strategies and models.
7. Result-Orientated – focused on measurement and areas to improve results.
8. Collaborative – Works collaboratively across the business to share best practice and specialist knowledge within the Digital Innovation Dep.
9. To be goal-oriented, organized team player, self-motivated, self-directed and creative problem solver.

Preferred Education and Experience

1. 10-15 years of demonstrated business development, Sales or Marketing experience in the Fintech vertical.
2. Bachelor’s degree in Marketing or Business Administration or a related field.
3. Post graduate degree is optional.

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