56 Registration jobs in Kuwait

All Jobs > CAC/PKI Local Registration Authority (LRA) Information Security Specialist – Senior

CAC/PKI Local Registration Authority (LRA) Information Security Specialist – Senior
Kuwait

Full-time

Description

As a CAC/PKI Local Registration Authority (LRA) Information Security Specialist, you will provide services in support of the Army Network Enterprise Technology Command (NETCOM) on the Army Department of Defense Information Network (DoDIN-A) Cybersecurity and Network Operations Mission Support (ADCNOMS) contract. As a member of the CAC/PKI Registration Authority (LRA) operations team, you will provide token issuance, sustainment, maintenance, and revocation to the Army customer.

Requirements

Highlights of Responsibilities:

• Provide 24/7 On-Call and Emergency Response
• Respond to emergency calls and arrive at the designated work site within two (2) hours after receiving the emergency call from the COR
• Provide leadership, supervision, and mentorship to the RA/LRA team, ensuring all responsibilities are executed in compliance with DoD PKI CPS and RPS requirements
• Provide RA support to the LRA personnel in creation of NIPRNET and SIPRNET PKI tokens
• Provide RA interface with the Trusted Agent (TA) for token request and distribution
• Maintain an asset inventory list of all PKI daily operations equipment by location at all RA/LRA sites
• Provide support for annual and semi-annual DoD Compliance Audits
• Support the Army CIO/G6 Cyber Security Directorate and the NETCOM G3/5 in addressing audit findings to include mitigation and correction of findings in accordance with DoD PKI CPS and RPS
• Develop and maintain On-the-Job Training packages
• Support test events of the global management PKI system software and token versions to assess backwards compatibility and interoperability
• Verify Subscriber’s identity
• Pre-register users with PKI
• Validate NPE certificate requirements and forward revocation requests
• Support issuance and renewal of SIPRNET tokens and/or NIPRNET Alternate Smart Card Logon
• Support production of and delivery of an Issuance Report detailing number of tokens issued, revoked, renewed, and any issues encountered
• Conduct duties as assigned through NSS/PKI RPS and DoD/PKI RA/LRA CPS
• Complete General Officer/Senior Executive Service requests within 12 hours of receipt
• Complete request for PIN reset, unlock code, revocation and re-issuance of a failed token CRI within 24 hours
• Complete request for key recoveries within 48 hours
• Complete new ASCL and NSS SIPRNET token request within 72 hours
• Submit a monthly RA Activity Report
• Submit a monthly Token Report of all tokens on hand to include returned and bad tokens
• Provide the weekly RA Backlog Report of any activities that fall outside the response timelines identified in the sections titled Response Time
• Prepare a monthly NSA Failed Token Report for HQDA to submit to NSA Program Manager Office

Qualifications

• Secret Security Clearance with a completed Tier 5 (T5) background investigation
• 5+ years of experience
• Advanced operational expertise in Smart Tokens, PKI, Certificate Revocation, CAC Pin Reset, PKE, biometrics, logical and physical access, tactical PKI, and directory services
• Have never been previously relieved of trusted role duties for reasons of negligence or nonperformance of duties
• Have never been denied or had a security clearance revoked
• Have never been convicted of a felony offense
• Must complete RA/LRA training provided by DISA prior to receiving RA or LRA credentials

Preferred Qualifications:

• DoD Cyber Workforce Framework (DCWF 631) Information Systems Security Developer Intermediate qualified (BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science or CSC or GCLD or CASP+ or CCSP or Cloud+ or GSEC) or equivalent certification

Physical Requirements:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Stoop, kneel, crouch, or crawl as required
• Travel by land or air transportation 10% or less

QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or other related medical conditions), marital-status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable federal, state, local, or international law.

#J-18808-Ljbffr

All Jobs > CAC/PKI Local Registration Authority (LRA) Information Security Specialist – Intermediate Location:

Kuwait Position Type:

Full-time Description

As a CAC/PKI Local Registration Authority (LRA) Information Security Specialist, you will support the Army Network Enterprise Technology Command (NETCOM) on the DoDIN-A Cybersecurity and Network Operations Mission Support (ADCNOMS) contract. You will be part of the CAC/PKI Registration Authority (LRA) operations team, responsible for token issuance, maintenance, and revocation for the Army. Requirements

Provide 24/7 On-Call and Emergency Response Respond to emergencies within two hours of notification Maintain an asset inventory of PKI equipment at all sites Support DoD Compliance Audits Address audit findings per DoD PKI policies Develop and maintain training packages Test PKI system software and token compatibility Verify subscriber identities and pre-register users Validate certificate requirements and handle revocations Support token issuance, renewal, and delivery of reports Complete requests for PIN resets, revocations, key recoveries, and token requests within specified timelines Submit activity and token reports monthly Prepare reports for NSA and HQDA Hold a Secret Security Clearance with Tier 5 background investigation Have 3+ years of experience in PKI and related fields Have never been relieved of trusted duties or had security clearance revoked Have never been convicted of a felony Complete RA/LRA training provided by DISA Preferred Qualifications

DoD Cyber Workforce Framework (DCWF 631) Security Developer Intermediate qualification or equivalent Physical Requirements

Sitting and standing for long periods Mobility within an office environment Stoop, kneel, crouch, crawl as needed Travel less than 10% QBE is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability, veteran status, genetic information, pregnancy, marital status, neurodivergence, ethnicity, caste, or military service.

#J-18808-Ljbffr

All Jobs > CAC/PKI Local Registration Authority (LRA) Information Security Specialist – Senior

CAC/PKI Local Registration Authority (LRA) Information Security Specialist – Senior Kuwait Full-time Description As a CAC/PKI Local Registration Authority (LRA) Information Security Specialist, you will provide services in support of the Army Network Enterprise Technology Command (NETCOM) on the Army Department of Defense Information Network (DoDIN-A) Cybersecurity and Network Operations Mission Support (ADCNOMS) contract. As a member of the CAC/PKI Registration Authority (LRA) operations team, you will provide token issuance, sustainment, maintenance, and revocation to the Army customer. Requirements Highlights of Responsibilities: Provide 24/7 On-Call and Emergency Response Respond to emergency calls and arrive at the designated work site within two (2) hours after receiving the emergency call from the COR Provide leadership, supervision, and mentorship to the RA/LRA team, ensuring all responsibilities are executed in compliance with DoD PKI CPS and RPS requirements Provide RA support to the LRA personnel in creation of NIPRNET and SIPRNET PKI tokens Provide RA interface with the Trusted Agent (TA) for token request and distribution Maintain an asset inventory list of all PKI daily operations equipment by location at all RA/LRA sites Provide support for annual and semi-annual DoD Compliance Audits Support the Army CIO/G6 Cyber Security Directorate and the NETCOM G3/5 in addressing audit findings to include mitigation and correction of findings in accordance with DoD PKI CPS and RPS Develop and maintain On-the-Job Training packages Support test events of the global management PKI system software and token versions to assess backwards compatibility and interoperability Verify Subscriber’s identity Pre-register users with PKI Validate NPE certificate requirements and forward revocation requests Support issuance and renewal of SIPRNET tokens and/or NIPRNET Alternate Smart Card Logon Support production of and delivery of an Issuance Report detailing number of tokens issued, revoked, renewed, and any issues encountered Conduct duties as assigned through NSS/PKI RPS and DoD/PKI RA/LRA CPS Complete General Officer/Senior Executive Service requests within 12 hours of receipt Complete request for PIN reset, unlock code, revocation and re-issuance of a failed token CRI within 24 hours Complete request for key recoveries within 48 hours Complete new ASCL and NSS SIPRNET token request within 72 hours Submit a monthly RA Activity Report Submit a monthly Token Report of all tokens on hand to include returned and bad tokens Provide the weekly RA Backlog Report of any activities that fall outside the response timelines identified in the sections titled Response Time Prepare a monthly NSA Failed Token Report for HQDA to submit to NSA Program Manager Office Qualifications Secret Security Clearance with a completed Tier 5 (T5) background investigation 5+ years of experience Advanced operational expertise in Smart Tokens, PKI, Certificate Revocation, CAC Pin Reset, PKE, biometrics, logical and physical access, tactical PKI, and directory services Have never been previously relieved of trusted role duties for reasons of negligence or nonperformance of duties Have never been denied or had a security clearance revoked Have never been convicted of a felony offense Must complete RA/LRA training provided by DISA prior to receiving RA or LRA credentials Preferred Qualifications: DoD Cyber Workforce Framework (DCWF 631) Information Systems Security Developer Intermediate qualified (BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science or CSC or GCLD or CASP+ or CCSP or Cloud+ or GSEC) or equivalent certification Physical Requirements: Sitting for long periods Standing for long periods Ambulate throughout an office Stoop, kneel, crouch, or crawl as required Travel by land or air transportation 10% or less QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or other related medical conditions), marital-status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable federal, state, local, or international law.

#J-18808-Ljbffr

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)

CLOSING DATE

Role Description

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.

JOB RESPONSIBILITIES Key Responsibilities

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.

Provide customers with accurate information at all times.

Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.

Create complaint tickets correctly and in adherence with policies and procedures.

Update the database with the most recent customer information.

Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.

Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.

Escalate cases that require intervention by the Call Service Manager.

Assist colleagues and foster an environment of teamwork and collaboration.

Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.

Participates in project work where applicable.

JOB REQUIREMENTS Age:

Between 25-30

FEMALE

Education:

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.

Experience:

Minimum 2-4 years in a similar position or related to business.

Relevant Experience: 0-2 years of experience in the automotive industry.

Competency & Skills:

• Prior experience in a customer service role
• Bilingual (Fluency in Arabic and English languages)
• Willing to work two shifts
• Customer-focused Service, Telephone Manners, and Customer Support skills
• Strong communication and interpersonal abilities
• Problem-solving skills and ability to adapt to various situations
• Previous experience in a customer service role
• Knowledge of luxury automotive brands is a plus

BENEFITS APPLY

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician

PERSONAL INFORMATION

First name *

Last name *

Phone Number (+965) *

Email - (ex. ) *

Nationality *

Age *

Gender * Male
Female

Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No

Educational Details - (ex. Bachelors In Business Administration) *

RESIDENCY STATUS

Country of Residence *

Are you currently in Kuwait? * Yes
No

Passport Number *

Passport Validity (DD/MM/YYY *

Do you have a Valid Kuwaiti Driving License

EMPLOYEMENT INFORMATION

Current - Past Employer *

Current Position *

Reason for Leaving

Current Salary (KWD) *

Expected Salary *

Covering letter (Optional)

Upload CV (in English, PDF or Word Forrmat)

UPLOAD YOUR FILE

Additional Documents

UPLOAD YOUR FILE

How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral

By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.

Email me a copy of this application Email me a copy of this application

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Customer Service Representative - Credit

The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.

Job Responsibilities

• Processing all credit transactions for electronics, Furniture and online.
• Validate and ensure documentation compliance, and authenticity.
• Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
• Ensure accuracy of all calculations.
• Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.
• Ensure that the Individual monthly sales targets is met.
• Ensure that the company standard for customer satisfaction is met and maintained.
• Selling related Easy Credit products and Services
• Credit collection & instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.
• Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )
• End-Of-Day Transactions batches.
• Cash and K-Net reconciliation at End-Of-Day Batches

Candidate Requirements

• 0 – 2 years of experience.
• 2-year Diploma in a relevant field.
• Customer-centric attitude.
• Excellent communication skills.
• Basic computer skills.
• Bi-lingual (Arabic/English) preferred.

#J-18808-Ljbffr

Job Responsibilities

1. Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls (i.e., greeting and being polite).
2. Analyze the type of call and ensure proper understanding of the customer need, taking necessary actions based on the need.
3. Acknowledge, act, and respond to any emails received for the customer care team in a timely manner.
4. Promote COMPANY services, provide rates (cash), and sell COMPANY products and services for incoming inquiries.
5. Forward any potential leads to the sales administrator.
6. Arrange for pick-up bookings via CORE.
7. Arrange for all RPI bookings from local BH customers and other COMPANY offices as per the standard RPI booking process.
8. Prepare job cards for all inbound requests via partner network and forward them to Finance on a daily/weekly basis.
9. Handle inquiries regarding shipment status, tracking, and updating customers with information about their shipments.
10. Open tickets in case of any service failures and monitor for resolution and closure of tickets.
11. Handle all incoming tickets for the CS team as assigned. Coordinate with other departments, reassign, resolve, and close tickets as per COMPANY standards and timelines.
12. Handle all customer complaints. Receive, log, coordinate, prepare necessary documents, escalate, open tickets, and resolve all customer complaints depending on the severity, type of complaint, and as per COMPANY guidelines on standard complaint handling processes.
13. Coordinate with customers, prepare, and forward any claim documents to the relevant department as per the claim process.
14. Coordinate and facilitate any investigation for lost or damaged shipments with customers and/or any other COMPANY internal departments.
15. Ensure all customer service reports and data are provided to the Supervisor/Manager on time and as per set deadlines.
16. Ensure all customer service-related documents are retained, filed, and archived as per COMPANY standards.
17. Perform any other assignments as required/requested by your supervisor or manager.

#J-18808-Ljbffr

Job Summary:
We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.
**Key Responsibilities:**
- Respond promptly to customer inquiries via phone, email, and in-person.
- Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
- Handle and resolve customer complaints or issues efficiently and professionally.
- Assist with claim submissions, approvals, and follow-up processes.
- Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
- Update and maintain customer records and documentation accurately.
- Ensure compliance with company policies, procedures, and insurance regulations.
- Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
- Provide feedback on service improvements and customer satisfaction trends.
- Always maintain confidentiality of information.
**Qualification and requirements:**
- Bachelor's degree Administration, Insurance, Healthcare, or a related field.
- Experience working in the Kuwaiti healthcare or insurance market.
- Familiarity with health insurance regulations and practices in Kuwait.
- Previous experience in customer service, preferably in the insurance or healthcare sector.
- Strong communication skills in English and Arabic (verbal and written).
- Good knowledge of medical insurance terminology and processes.
- Excellent problem-solving and conflict resolution skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in Microsoft Office and customer service software (CRM systems).
Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

Job Responsibilities

Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls (i.e., greeting and being polite). Analyze the type of call and ensure proper understanding of the customer need, taking necessary actions based on the need. Acknowledge, act, and respond to any emails received for the customer care team in a timely manner. Promote COMPANY services, provide rates (cash), and sell COMPANY products and services for incoming inquiries. Forward any potential leads to the sales administrator. Arrange for pick-up bookings via CORE. Arrange for all RPI bookings from local BH customers and other COMPANY offices as per the standard RPI booking process. Prepare job cards for all inbound requests via partner network and forward them to Finance on a daily/weekly basis. Handle inquiries regarding shipment status, tracking, and updating customers with information about their shipments. Open tickets in case of any service failures and monitor for resolution and closure of tickets. Handle all incoming tickets for the CS team as assigned. Coordinate with other departments, reassign, resolve, and close tickets as per COMPANY standards and timelines. Handle all customer complaints. Receive, log, coordinate, prepare necessary documents, escalate, open tickets, and resolve all customer complaints depending on the severity, type of complaint, and as per COMPANY guidelines on standard complaint handling processes. Coordinate with customers, prepare, and forward any claim documents to the relevant department as per the claim process. Coordinate and facilitate any investigation for lost or damaged shipments with customers and/or any other COMPANY internal departments. Ensure all customer service reports and data are provided to the Supervisor/Manager on time and as per set deadlines. Ensure all customer service-related documents are retained, filed, and archived as per COMPANY standards. Perform any other assignments as required/requested by your supervisor or manager.

#J-18808-Ljbffr

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work) CLOSING DATE Role Description

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis. JOB RESPONSIBILITIES

Key Responsibilities

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently. Provide customers with accurate information at all times. Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time. Create complaint tickets correctly and in adherence with policies and procedures. Update the database with the most recent customer information. Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary. Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered. Escalate cases that require intervention by the Call Service Manager. Assist colleagues and foster an environment of teamwork and collaboration. Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification. Participates in project work where applicable. JOB REQUIREMENTS

Age:

Between 25-30 FEMALE Education:

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable. Experience:

Minimum 2-4 years in a similar position or related to business. Relevant Experience: 0-2 years of experience in the automotive industry. Competency & Skills:

Prior experience in a customer service role Bilingual (Fluency in Arabic and English languages) Willing to work two shifts Customer-focused Service, Telephone Manners, and Customer Support skills Strong communication and interpersonal abilities Problem-solving skills and ability to adapt to various situations Previous experience in a customer service role Knowledge of luxury automotive brands is a plus BENEFITS

APPLY

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician PERSONAL INFORMATION

First name * Last name * Phone Number (+965) * Email - (ex. ) * Nationality * Age * Gender * Male Female Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No Educational Details - (ex. Bachelors In Business Administration) * RESIDENCY STATUS

Country of Residence * Are you currently in Kuwait? * Yes No Passport Number * Passport Validity (DD/MM/YYY * Do you have a Valid Kuwaiti Driving License EMPLOYEMENT INFORMATION

Current - Past Employer * Current Position * Reason for Leaving Current Salary (KWD) * Expected Salary * Covering letter (Optional) Upload CV (in English, PDF or Word Forrmat) UPLOAD YOUR FILE Additional Documents UPLOAD YOUR FILE How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time. Email me a copy of this application Email me a copy of this application

#J-18808-Ljbffr