13 Quality Assurance jobs in Kuwait City

VAM Systems is currently looking for QA for our Bahrain operations with the following skillsets and terms & conditions: (Bahraini only) Qualifications

Bachelor’s/University degree in IT/Business management or equivalent experience ISTQB certification is valued Arabic is an added advantage Required

2-3 years’ experience in business analysis and web application development. Prior experience in QA and testing, preferably with scrum team Understanding of Agile/Scrum methodology and how QA functions within it Good database management and queries Ability to analyze and think quickly and to resolve conflict Experience with successful Agile techniques Ability to work with and lead a team Strong communication, interpersonal and mentoring skills Ability to adapt to a changing environment Self-motivation and ability to stay focused in the middle of distraction Professional experience with QA tools, requirements management tools, issue tracking tools e.g., Jira Skills

Experience and comfort with Agile methodologies Ability to understand the documentation requirements of requests and problems Project management skills to lead successful projects Understand integration and system testing methodology Ability to define and analyze user requirements proactively Ability to decide a reasonable plan based on different project types and required efforts for it Terms and Conditions

Bahraini candidates only need to apply Joining time frame: (15 - 30 days) The selected candidates shall join with one of our leading organizations in Bahrain. Interested candidates can apply with your CV to arathy. WA VAM Systems is a Business Consulting, IT Solutions and Services company.

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VAC9703 - Specialist B2B Collection & Billing Quality Assurance

Field: B2B

Contract Type: Full Time - Permanent

Location:

Closing Date: 30-Sep-2025

The Company

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA), and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology, and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role

Responsible for all activities involving billing quality assurance and compliance with Ooredoo’s quality standards. Conducts tests, reviews, documents defects, and escalates for fixes.

Develops test plans, compiles test data, and devises test scenarios.

Key Accountabilities and Activities

• Ensure timely dunning actions and manage dunning events daily.
• Filter customer updates/payments from the dunning list.
• Quality check Dunning SMS/Notifications for consistency and timeliness.
• Liaise with stakeholders regarding delays in dunning events, notify, and seek approval to send dunning events.
• Perform Bill Sample planning.
• Review test data and request test bill generation.
• Conduct testing and prioritize failed test cases based on impact and severity.
• Escalate issues for fixing and provide justification for critical failures, seeking top management approval if necessary.
• Propose mitigation options for failed test cases, such as proactive customer notifications or bill run exclusions.
• Keep customers informed about unpaid bills to facilitate timely settlement.
• Handle billing inquiries promptly and consult with the Collection Team Leader on complex cases.
• Be familiar with payment options, bill settlement choices, and credit procedures to advise customers accurately.
• Negotiate payment arrangements for overdue accounts.
• Achieve individual collection targets as per action plans.
• Update system actions and database regularly.
• Onboard new customers from a collection perspective, advising on payment methods to reduce delinquency.
• Stay informed of developments and innovations in the field.
• Perform other duties as assigned by supervisors.

Qualifications

• Diploma or bachelor's degree in accounting or related field, with appropriate registration.
• Credit Risk and Receivables management certification is advantageous.

Other Information

• 2-3 years of experience, depending on progression.
• Experience in Collection and Telecom Billing.
• Experience as a tester.
• Excellent command of English; Arabic is an advantage.
• Thorough understanding of Telecom Billing & Rating concepts.

Note

You will be required to attach the following documents.

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VAC9703 - Specialist B2B Collection & Billing Quality Assurance

Field:

B2B Contract Type:

Full Time - Permanent Location: Closing Date:

30-Sep-2025 The Company

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA), and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology, and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role

Responsible for all activities involving billing quality assurance and compliance with Ooredoo’s quality standards. Conducts tests, reviews, documents defects, and escalates for fixes. Develops test plans, compiles test data, and devises test scenarios. Key Accountabilities and Activities

Ensure timely dunning actions and manage dunning events daily. Filter customer updates/payments from the dunning list. Quality check Dunning SMS/Notifications for consistency and timeliness. Liaise with stakeholders regarding delays in dunning events, notify, and seek approval to send dunning events. Perform Bill Sample planning. Review test data and request test bill generation. Conduct testing and prioritize failed test cases based on impact and severity. Escalate issues for fixing and provide justification for critical failures, seeking top management approval if necessary. Propose mitigation options for failed test cases, such as proactive customer notifications or bill run exclusions. Keep customers informed about unpaid bills to facilitate timely settlement. Handle billing inquiries promptly and consult with the Collection Team Leader on complex cases. Be familiar with payment options, bill settlement choices, and credit procedures to advise customers accurately. Negotiate payment arrangements for overdue accounts. Achieve individual collection targets as per action plans. Update system actions and database regularly. Onboard new customers from a collection perspective, advising on payment methods to reduce delinquency. Stay informed of developments and innovations in the field. Perform other duties as assigned by supervisors. Qualifications

Diploma or bachelor's degree in accounting or related field, with appropriate registration. Credit Risk and Receivables management certification is advantageous. Other Information

2-3 years of experience, depending on progression. Experience in Collection and Telecom Billing. Experience as a tester. Excellent command of English; Arabic is an advantage. Thorough understanding of Telecom Billing & Rating concepts. Note

You will be required to attach the following documents.

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Freelance Software Tester (Payments Testing, Kuwait)

Hi there! We are Testlio, a global software testing company with its own freelance network. Our freelancers test apps from companies across the globe. Testlio is a great place for people who value the freedom and flexibility of remote work. At the moment, we are looking for freelance software testers based in

Kuwait

to join us in testing our client’s app, a leading food-delivery platform focused focused on a tailored offering for each local market. To participate in this project, you will need to create an account on our platform. Through this account, we can assign you testing tasks. You will be asked to use our website for defect tracking and will be given some material to go through to prepare you for testing. Benefits of being a freelancer at Testlio

Schedule:

You can create your schedule and work on other testing runs that interest you. Location:

Testlio is a 100% remote company. Seriously, you can work from the coffee shop, your home, or while waiting for class. Growth:

You’ll be testing global-scale mobile apps and have the chance to boost your skills and grow your career: Payment:

You are paid by the hour, not by the bug. This means you get paid even if you did not uncover any bugs. Requirements

Age : You have to be at least 18 years old Location : Must live anywhere in

Kuwait Availability : We do not have a set schedule for testing this app. We will let you know in advance when testing will take place via email. We estimate that the testing task itself will take only

1 hour . You can let us know then if you are available or not. Payment Instruments : We will be testing the client’s payment flow. In this scenario you will be acting like real user making a purchase on our client’s software using your own payment method. You will be asked to use the food delivery app to make an order and then cancel it. In cases in which you may not cancel the order, depending on the testing task, we will reimburse you fully.

We are primarily looking for individuals who can do this type of payments testing with a Debit Card from one of these banks:

Card pay, ApplePay, Knet, bind card or AMEX Card for following Banks: Boubyan Bank, Kuwait Finance House, National Bank Of Kuwait S.A.K., Kuwait Finance House K.S.C., Gulf Bank K.S.C., Gulf Bank K.S.C., Alahli Bank Of Kuwait (K.S.C.), Warba Bank K.S.C

Devices : any of the following: iOS Mobile, Android Mobile Experience : Software testing experience is a plus, but if you are new to testing, we offer free courses to help you learn and grow.

We have a preparatory course that will teach you more about Payments Testing practices.

What does testing look like?

Type of testing : Payments testing Type of work : short-term, freelance. Workload : One time testing opportunity taking approximately

1 hour . We hope that in the future we will organize more testing tasks for this workspace. Payrate : The payrate for this is

$15 USD / hr. Payment : You are paid weekly via PayPal or Payoneer. How to start?

If you have any questions or need help, please contact (emailprotected) using the code

KUWAITPAYMENT

in the Subject line/email body so we can quickly identify your request. Click on the Apply button below. You will be taken through our account creation process, which takes approximately 45 minutes. Once registered, you’ll be prompted to sign up for this project, and you can view your profile to add additional devices, hobbies, etc, to learn

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**Key Responsibilities & Accountabilities**:

- Review Business Requirements, System Requirements and Wireframes for different Products/Projects to assure its completeness, correctness and consistency.
- Prepare “Test Plans” for different Products/Projects.
- Prepare “Test Cases” for different Products/Projects.
- Provide proper estimation for their allocated Tasks on Products/Projects.
- Perform different Testing Types, whether they are “Functional Tests” or “Non-Functional Tests” for different Products/Services.
- Communicate & discuss issues related to Projects/Products with different team members.
- Prepare “User Acceptance Test Cases” for the Products/Projects.

**Education & Qualifications**:

- BSc in Computer Science or relevant IT field.
- Additional certification in Quality Assurance is a plus.

**Experience**:

- 6 -10 years’ work experience in similar role Hands-on experience with Quality Control and testing methodologies for Software Projects/Products

**Salary**: KD400.000 - KD500.000 per month

**Experience**:

- Quality Control: 5 years (preferred)

Ability to Commute:

- Kuwait City (required)

Ability to Relocate:

- Kuwait City: Relocate before starting work (required)

Software Test Engineer (Payment Testing) Software Test Engineer (Payment Testing)

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Overview

We are seeking an experienced Senior Test Engineer to join our banking project team in Kuwait. The ideal candidate will have strong experience in NPSS, NPCI, and other similar payment solutions , with hands-on expertise in functional, regression, and integration testing.

Key Responsibilities

• Prepare, review, and validate functional test cases ; support UAT in collaboration with business users.
• Analyze business requirements and functional specifications for ACH, DMS, and WPS modules. (either of this)
• Design, develop, and execute end-to-end test cases including regression and integration scenarios.
• Lead testing efforts for client ecosystem interfaces, payment file formats, and regulatory compliance.
• Perform defect tracking and root cause analysis ; drive closure with development teams.
• Participate in automation strategy for repetitive test cases (where applicable).
• Liaise with business teams during UAT and support production verification activities.
• Strong domain expertise in NPSS, NPCI, and other similar payment solutions , with understanding of CBK guidelines.
• ACH: Clearing cycles, file formats, settlement process.
• DMS: Case management and resolution workflows.
• WPS: Salary file validation, reporting, and compliance rules.
• Familiarity with ISO 20022 file formats and messaging standards.
• Strong communication skills for engaging with business and technical stakeholders.
• Understanding of payment system regulatory compliance in Kuwait.

Desired Skills

• Experience with Central Bank-led projects in the GCC region.
• Knowledge of reconciliation and settlement processes .
• Familiarity with API-based integrations in payment systems.

Experience

• 5+ years in Payment Systems Testing within the Banking domain.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Industries Banking

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Software Test Engineer (Payment Testing)

Software Test Engineer (Payment Testing)

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Teamware Solutions "I don't usually stalk profiles, but when I do, I probably have a career opportunity for you” Let's find out.

Overview We are seeking an experienced

Senior Test Engineer

to join our banking project team in Kuwait. The ideal candidate will have strong experience in

NPSS, NPCI, and other similar payment solutions , with hands-on expertise in functional, regression, and integration testing. Key Responsibilities Prepare, review, and validate

functional test cases ; support UAT in collaboration with business users. Analyze business requirements and functional specifications for

ACH, DMS, and WPS

modules. (either of this) Design, develop, and execute

end-to-end test cases

including regression and integration scenarios. Lead testing efforts for client ecosystem interfaces, payment file formats, and regulatory compliance. Perform

defect tracking and root cause analysis ; drive closure with development teams. Participate in

automation strategy

for repetitive test cases (where applicable). Liaise with business teams during UAT and support

production verification

activities. Strong domain expertise in

NPSS, NPCI, and other similar payment solutions , with understanding of CBK guidelines. ACH:

Clearing cycles, file formats, settlement process. DMS:

Case management and resolution workflows. WPS:

Salary file validation, reporting, and compliance rules. Familiarity with

ISO 20022

file formats and messaging standards. Strong communication skills for engaging with business and technical stakeholders. Understanding of

payment system regulatory compliance

in Kuwait. Desired Skills Experience with

Central Bank-led projects

in the GCC region. Knowledge of

reconciliation and settlement processes . Familiarity with

API-based integrations

in payment systems. Experience 5+ years

in Payment Systems Testing within the Banking domain. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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Hiring for Quality Control Supervisor

Must have prior experience in the F&B industry or Food Production. Routinely monitor and update records for ISO 22000:2018 (including cleaning, storage temperatures, personal hygiene etc.). Conduct thorough in-line quality control checks for food items produced.
- Conduct thorough investigations for customer complaints and other non-conformities followed by effective implementation of corrective actions.
- Responsible for supervision of cleaners to ensure effective cleaning and housekeeping activities.
- Conduct thorough inspection of food items upon receiving to ensure food safety requirements are met.
- Liaise with the pest control contractor to ensure effective treatments.
- Conduct routine trainings for food handlers on SOPs and policies to ensure company food safety standards are met.
- previous ISO 22000:2018 /HACCP experience is mandatory.

Ideally have food safety certificates including HACCP Level 3 and ISO 22000:2018 Lead Auditor

**Safety/Training/Quality Control/ Manager**:
**Who We Are - Louis Berger Services (LBS)**:
At Louis Berger Services (LBS), we specialize in global turnkey power projects, infrastructure operations, maintenance, logistics and ground support services. As people-focused safety-minded collaborators we are committed to unlocking the potential held by a workforce that is as diverse as the communities we serve. Join us and be involved in projects in our growing organization that help preserve infrastructure and improve initiatives for sustainability, power services, travel, commuter safety, and more.

**This Opportunity**:
**Your Impact**:

- Act as Alternate Station Manager when required.
- Manage the overall Training, Quality Control and Safety Programs.
- Provide flight line drivers training and track recurring requirements.
- Develop training programs and with work leads and supervisors to train section employees, follow-up for compliance and effectiveness.
- Maintain and update the LBS-Kuwait standard operating instructions.
- Identify and train K-loader instructors per the current lesson plans.
- Evaluate all core processes for training requirements and schedule or conduct necessary supplemental initial / refresher training.
- Scrutinize GATES reports, flight line activities, and all other LBS managed processes for compliance with directives.
- Receive unacceptable Air Force Surveillance Activity Checklists and other customer complaints, investigate the root cause and propose and evaluate the corrective actions.
- Assess all discrepancies for trends, common causes and ineffective corrective actions and determine if discipline, training or resources are basic causes.
- Document, track and report all findings to the Station Manager in a weekly meeting.
- Ensure all operations comply with the latest applicable federal, installation and base policies, regulations, management plans, and requirements, regarding occupational safety and health.
- Establish, maintain, update and administer a comprehensive safety program that encompasses operational, facility and documentation requirements.
- Investigate safety incidents to determine origin, cause, contributing elements and report findings to Station Manager.
- Perform safety briefings to new-hires, document training, and accomplish periodic safety seminars to LBS employees.
- Publish Safety Periodicals to educate employees on local hazards, weather related dangers and any other applicable safety related topics
- Ensure work performed does not expose personnel or property to hazards, risk of injury, or damage.
- Conduct periodic and no-notice visits to work sites to ensure all facilities and operations are in compliance with all directives.
- Enforce only approved headgear, with the chin strap in-place or tight fitting, is worn on the flight-line.
- Oversee the maintenance of eye wash stations, hazardous clothing kits, and hazardous spill kits, and inspect each monthly or more frequently, as required.
- Inspect fire extinguishers and report unserviceable units to the COR.
- Responsible for the environmental compliance with recycling and resource recovery programs, pollution prevention, environmental compliance, clean-up and disposal of hazardous materials, and programs aimed at management and control of hazardous materials as well as the proper storage of any hazardous material used by LBS.
- Report hazardous situations or events, which cannot be eliminated immediately to the Station Manager.
- Monitor certification expiration dates and schedule required training with the CORs to ensure all contract required qualifications are current as all times.
- Manage the Joint Inspection program and monitor compliance of all directives by Joint Inspectors.
- Perform manual procedures as per contract requirements and submit findings to the Station Manager.
- Perform self-inspections for all sections at the interval deemed necessary by the Station Manager and report findings to the Station Manager.
- Perform in-house quality control inspections weekly and report findings to the Station Manager.
- Perform supplemental duties as required by the Station Manager.

**Who You Are**:
**Required Qualifications**
- Current certifications covering areas of responsibility is preferred.
- Must have prior supervisory experience in Air Terminal Ground Handling Services.
- Must have computer skills and be able to operate a variety of computer programs. Must be detail oriented, motivated and driven to perform at a high level.
- Must be able to comprehend English to include reading and writing.
- Must maintain a valid driver’s license.
- You will be required to maintain a valid passport.
- You will be required to maintain NAC/Secret clearance.

**Preferred Qualifications**
- Great interpersonal skills.
- Customer service oriented.
- Excellent management and leadership skills.
- Ability to multi-task.

NOTE 1: Position will be required to work in all areas of ATGHS

NOTE 2: Position is a physic