104 People Management jobs in Kuwait
Rider Performance Management
Posted 2 days ago
Job Viewed
Job Description
Job Description
Develop and continuously refine the on-site rider supervision SOP, covering sampling inspection processes, checklists, evaluation criteria, and reward-and-penalty mechanisms. Design and implement regional sampling plans based on core metrics—customer complaint rate, customer satisfaction, rider on-time service rate, equipment compliance rate, and safety incident rate.
On-site inspection of the patroller work, including the rider's compliance with SOP, service language, code of conduct, dress etiquette, and safety operation, scoring, guiding, and on-site correction.
Ensure compliance with government and platform requirements (document verification, safety gear usage, equipment checks); support law enforcement and audits to uphold operational compliance, ensure all riders meet local labor regulations and platform safety standards.
Compile and analyze supervision data alongside patroller, customer and rider feedback; produce weekly, monthly and quarterly supervision reports to drive cross-departmental improvements and targeted enhancement projects.
Work closely with the service experience team, 3PL management team, and training team to collaboratively promote process optimization, training coverage, and service experience upgrades for problem scenarios discovered on the ground. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance with best practices.
Job Requirements- Minimum of 3 years' patroller management or rider operations management experience in food-delivery or instant-delivery industries, nice to have local experience.
- Familiarity with local labor laws and experience working with or managing compliance efforts.
- Familiar with the entire process of rider operation, service SOP, and local compliance and safety regulations.
- Prior experience in rider management strategy is strongly preferred, and understanding the daily work and common violation scenarios of riders.
- Excellent data analysis and project management skills, capable of independently completing sampling data analysis and visualization, and producing reports.
- Excellent cross-departmental communication, on-site coordination, and execution skills, able to quickly respond and solve frontline operational problems. Fluent in English, with communication skills in Arabic and Hindi.
Rider Performance Management
Posted 2 days ago
Job Viewed
Job Description
Minimum of 3 years' patroller management or rider operations management experience in food-delivery or instant-delivery industries, nice to have local experience. Familiarity with local labor laws and experience working with or managing compliance efforts. Familiar with the entire process of rider operation, service SOP, and local compliance and safety regulations. Prior experience in rider management strategy is strongly preferred, and understanding the daily work and common violation scenarios of riders. Excellent data analysis and project management skills, capable of independently completing sampling data analysis and visualization, and producing reports. Excellent cross-departmental communication, on-site coordination, and execution skills, able to quickly respond and solve frontline operational problems. Fluent in English, with communication skills in Arabic and Hindi.
#J-18808-Ljbffr
Senior Specialist, Learning & Talent Management
Posted today
Job Viewed
Job Description
Field:
HR and Administration Services
Contract Type:
Full Time - Permanent
Location:
Closing Date:
01-Aug-2025
The CompanyOoredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success
The RoleTo support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units . Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives
Key Accountabilities & ResponsibilitiesIdentify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders.
Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs
Plan and publish a six-month Leadership training calendar covering all leaders training.
Contribute to the preparation of and approval for the annual leadership training plan
Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders
Assist in defining a criteria to identify critical positions in coordination with major stakeholders
Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders
Review and analyze performance results for identified Successors and report back to Management
Monitor and update succession plans for each Successor.
Monitor and update the Talent identification process and assessment center
Identify training needs for all Talents in line with agreed criteria
Manage and assure that Talents follow all approved development plans set for each.
Assist in all Mobility matters and processes for development of employees
Act as a Focal Point of Contact
Maintains and file Assignees Records
Generate Mobility Reports
Monitors all In/ out bound Assignee matters (Pre/On/Post assignment
Drive the T&A collection, analysis and verification.
Contribute in Vendor selection.
Oversee the building of the training calendar.
Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management.
Ensure full alignment of T&D processes and procedures with other HR processes.
Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors.
QualificationsBachelor’s degree or equivalent and relevant work experience
Certified as a trainer is an advantage.
At least 6 years of Learning & Development related work experience
A minimum of 1 years’ experience administering a Learning Management System (LMS)
Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures.
Good command of both written and verbal English, Arabic would be an advantage.
Good knowledge of MS Office applications.
Job specific technical SkillsSkilled in the application and delivery L&D concepts, theories, and methodologies.
Interpersonal, organizational, analytical, and critical thinking skills.
Strong interpersonal communication skills.
Note: you will be required to attach the following: #J-18808-LjbffrSenior Specialist, Learning & Talent Management
Posted 1 day ago
Job Viewed
Job Description
Field:
HR and Administration Services
Contract Type:
Full Time - Permanent
Location:
Closing Date:
30-Oct-2025
The CompanyOoredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The RoleTo support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units . Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives.
Key ResponsibiltiesIdentify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders.
Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs.
Plan and publish a six-month Leadership training calendar covering all leaders training.
Contribute to the preparation of and approval for the annual leadership training plan.
Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders.
Assist in defining criteria to identify critical positions in coordination with major stakeholders.
Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders.
Review and analyse performance results for identified Successors and report back to Management.
Monitor and update succession plans for each Successor.
Monitor and update the Talent identification process and assessment center.
Identify training needs for all Talents in line with agreed criteria.
Manage and assure that Talents follow all approved development plans set for each.
Assist in all Mobility matters and processes for development of employees.
Act as a Focal Point of Contact.
Maintains and file Assignees Records.
Generate Mobility Reports.
Monitors all In/ out bound Assignee matters (Pre/On/Post assignment.
Drive the T&A collection, analysis and verification.
Contribute to Vendor selection.
Oversee the building of the training calendar.
Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management.
Ensure full alignment of T&D processes and procedures with other HR processes.
Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors.
QualificationsBachelor’s degree in Human Resources or equivalent and relevant work experience.
Job specific technical Skills0-1 years of experience in Learning & Talent Management
Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures.
Good command of both written and verbal English, Arabic would be an advantage.
Good knowledge of MS Office applications.
Certified as a trainer is an advantage.
Skilled in the application and delivery L&D concepts, theories, and methodologies.
Interpersonal, organisational, analytical, and critical thinking skills.
Strong interpersonal communication skills.
Note: you will be required to attach the following: #J-18808-LjbffrSenior Specialist, Learning & Talent Management
Posted 7 days ago
Job Viewed
Job Description
Overview
The Role
To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units. Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives
Key Accountabilities & Responsibilities- Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders.
- Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs
- Plan and publish a six-month Leadership training calendar covering all leaders training.
- Contribute to the preparation of and approval for the annual leadership training plan
- Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders
- Assist in defining a criteria to identify critical positions in coordination with major stakeholders
- Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders
- Review and analyze performance results for identified Successors and report back to Management
- Monitor and update succession plans for each Successor.
- Monitor and update the Talent identification process and assessment center
- Identify training needs for all Talents in line with agreed criteria
- Monitor talent development programs
- Manage and assure that Talents follow all approved development plans set for each.
- Assist in all Mobility matters and processes for development of employees
- Act as a Focal Point of Contact
- Maintains and file Assignees Records
- Generate Mobility Reports
- Monitors all In/ out bound Assignee matters (Pre/On/Post assignment
- Drive the T&A collection, analysis and verification.
- Contribute in Vendor selection.
- Oversee the building of the training calendar.
- Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management.
- Ensure full alignment of T&D processes and procedures with other HR processes.
- Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.
- Other duties as directed by supervisor or other superiors.
- Bachelor’s degree or equivalent and relevant work experience
- Certified as a trainer is an advantage.
- At least 6 years of Learning & Development related work experience
- A minimum of 1 years’ experience administering a Learning Management System (LMS)
- Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures.
- Good command of both written and verbal English, Arabic would be an advantage.
- Good knowledge of MS Office applications.
- Skilled in the application and delivery L&D concepts, theories, and methodologies.
- Interpersonal, organizational, analytical, and critical thinking skills.
- Strong interpersonal communication skills.
Note: you will be required to attach the following:
- Resume/CV
Senior Executive, Learning & Talent Management
Posted 8 days ago
Job Viewed
Job Description
VAC9509 - Senior Executive, Learning & Talent Management
Field: HR and Administration Services
Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City
Closing date: 05-Jan-2025
The Company:
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role:
To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units. Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives.
Key Responsibilities:
- Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders.
- Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs.
- Plan and publish a six-month Leadership training calendar covering all leaders training.
- Contribute to the preparation of and approval for the annual leadership training plan.
- Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders.
- Assist in defining criteria to identify critical positions in coordination with major stakeholders.
- Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders.
- Review and analyse performance results for identified Successors and report back to Management.
- Monitor and update succession plans for each Successor.
- Monitor and update the Talent identification process and assessment center.
- Identify training needs for all Talents in line with agreed criteria.
- Monitor talent development programs.
- Manage and assure that Talents follow all approved development plans set for each.
- Assist in all Mobility matters and processes for development of employees.
- Act as a Focal Point of Contact.
- Maintain and file Assignees Records.
- Generate Mobility Reports.
- Monitor all In/ out bound Assignee matters (Pre/On/Post assignment).
- Drive the T&A collection, analysis and verification.
- Contribute to Vendor selection.
- Oversee the building of the training calendar.
- Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management.
- Ensure full alignment of T&D processes and procedures with other HR processes.
- Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.
- Other duties as directed by supervisor or other superiors.
Qualifications:
- Bachelor’s degree in Human Resources or equivalent and relevant work experience.
Job specific technical Skills:
- 0-1 years of experience in Learning & Talent Management.
- Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures.
- Good command of both written and verbal English, Arabic would be an advantage.
- Good knowledge of MS Office applications.
- Certified as a trainer is an advantage.
- Skilled in the application and delivery of L&D concepts, theories, and methodologies.
- Interpersonal, organisational, analytical, and critical thinking skills.
- Strong interpersonal communication skills.
Note: you will be required to attach the following:
- Resume / cv
Senior Specialist, Learning & Talent Management
Posted 1 day ago
Job Viewed
Job Description
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world . We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role
To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units . Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives. Key Responsibilties
Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders. Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs. Plan and publish a six-month Leadership training calendar covering all leaders training. Contribute to the preparation of and approval for the annual leadership training plan. Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders. Assist in defining criteria to identify critical positions in coordination with major stakeholders. Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders. Review and analyse performance results for identified Successors and report back to Management. Monitor and update succession plans for each Successor. Monitor and update the Talent identification process and assessment center. Identify training needs for all Talents in line with agreed criteria. Manage and assure that Talents follow all approved development plans set for each. Assist in all Mobility matters and processes for development of employees. Act as a Focal Point of Contact. Maintains and file Assignees Records. Generate Mobility Reports. Monitors all In/ out bound Assignee matters (Pre/On/Post assignment. Drive the T&A collection, analysis and verification. Contribute to Vendor selection. Oversee the building of the training calendar. Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management. Ensure full alignment of T&D processes and procedures with other HR processes. Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications
Bachelor’s degree in Human Resources or equivalent and relevant work experience. Job specific technical Skills
0-1 years of experience in Learning & Talent Management Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures. Good command of both written and verbal English, Arabic would be an advantage. Good knowledge of MS Office applications. Certified as a trainer is an advantage. Skilled in the application and delivery L&D concepts, theories, and methodologies. Interpersonal, organisational, analytical, and critical thinking skills. Strong interpersonal communication skills. Note: you will be required to attach the following: #J-18808-Ljbffr
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Senior Specialist, Learning & Talent Management
Posted 2 days ago
Job Viewed
Job Description
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success The Role
To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units . Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives Key Accountabilities & Responsibilities
Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders. Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs Plan and publish a six-month Leadership training calendar covering all leaders training. Contribute to the preparation of and approval for the annual leadership training plan Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders Assist in defining a criteria to identify critical positions in coordination with major stakeholders Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders Review and analyze performance results for identified Successors and report back to Management Monitor and update succession plans for each Successor. Monitor and update the Talent identification process and assessment center Identify training needs for all Talents in line with agreed criteria Manage and assure that Talents follow all approved development plans set for each. Assist in all Mobility matters and processes for development of employees Act as a Focal Point of Contact Maintains and file Assignees Records Generate Mobility Reports Monitors all In/ out bound Assignee matters (Pre/On/Post assignment Drive the T&A collection, analysis and verification. Contribute in Vendor selection. Oversee the building of the training calendar. Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management. Ensure full alignment of T&D processes and procedures with other HR processes. Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications
Bachelor’s degree or equivalent and relevant work experience Certified as a trainer is an advantage. At least 6 years of Learning & Development related work experience A minimum of 1 years’ experience administering a Learning Management System (LMS) Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures. Good command of both written and verbal English, Arabic would be an advantage. Good knowledge of MS Office applications. Job specific technical Skills
Skilled in the application and delivery L&D concepts, theories, and methodologies. Interpersonal, organizational, analytical, and critical thinking skills. Strong interpersonal communication skills. Note: you will be required to attach the following: #J-18808-Ljbffr
Senior Specialist, Learning & Talent Management
Posted 2 days ago
Job Viewed
Job Description
The Role To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units. Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives Key Accountabilities & Responsibilities
Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders. Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs Plan and publish a six-month Leadership training calendar covering all leaders training. Contribute to the preparation of and approval for the annual leadership training plan Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders Assist in defining a criteria to identify critical positions in coordination with major stakeholders Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders Review and analyze performance results for identified Successors and report back to Management Monitor and update succession plans for each Successor. Monitor and update the Talent identification process and assessment center Identify training needs for all Talents in line with agreed criteria Monitor talent development programs Manage and assure that Talents follow all approved development plans set for each. Assist in all Mobility matters and processes for development of employees Act as a Focal Point of Contact Maintains and file Assignees Records Generate Mobility Reports Monitors all In/ out bound Assignee matters (Pre/On/Post assignment Drive the T&A collection, analysis and verification. Contribute in Vendor selection. Oversee the building of the training calendar. Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management. Ensure full alignment of T&D processes and procedures with other HR processes. Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications
Bachelor’s degree or equivalent and relevant work experience Certified as a trainer is an advantage. At least 6 years of Learning & Development related work experience A minimum of 1 years’ experience administering a Learning Management System (LMS) Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures. Good command of both written and verbal English, Arabic would be an advantage. Good knowledge of MS Office applications. Job specific technical Skills
Skilled in the application and delivery L&D concepts, theories, and methodologies. Interpersonal, organizational, analytical, and critical thinking skills. Strong interpersonal communication skills. Note
Note: you will be required to attach the following: Resume/CV
#J-18808-Ljbffr
Senior Executive, Learning & Talent Management
Posted 2 days ago
Job Viewed
Job Description
HR and Administration Services Contract Type:
Full Time - Permanent Location:
Kuwait - Kuwait City Closing date:
05-Jan-2025 The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role: To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units. Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization’s needs and for the design, implementation and evaluation of development activities that support LOD initiatives. Key Responsibilities: Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders. Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs. Plan and publish a six-month Leadership training calendar covering all leaders training. Contribute to the preparation of and approval for the annual leadership training plan. Assist in Developing, implementing, monitoring and updating employees’ career development plans in coordination with major stakeholders. Assist in defining criteria to identify critical positions in coordination with major stakeholders. Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders. Review and analyse performance results for identified Successors and report back to Management. Monitor and update succession plans for each Successor. Monitor and update the Talent identification process and assessment center. Identify training needs for all Talents in line with agreed criteria. Monitor talent development programs. Manage and assure that Talents follow all approved development plans set for each. Assist in all Mobility matters and processes for development of employees. Act as a Focal Point of Contact. Maintain and file Assignees Records. Generate Mobility Reports. Monitor all In/ out bound Assignee matters (Pre/On/Post assignment). Drive the T&A collection, analysis and verification. Contribute to Vendor selection. Oversee the building of the training calendar. Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management. Ensure full alignment of T&D processes and procedures with other HR processes. Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications: Bachelor’s degree in Human Resources or equivalent and relevant work experience. Job specific technical Skills: 0-1 years of experience in Learning & Talent Management. Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures. Good command of both written and verbal English, Arabic would be an advantage. Good knowledge of MS Office applications. Certified as a trainer is an advantage. Skilled in the application and delivery of L&D concepts, theories, and methodologies. Interpersonal, organisational, analytical, and critical thinking skills. Strong interpersonal communication skills. Note:
you will be required to attach the following: Resume / cv
#J-18808-Ljbffr