2 Patient Registration jobs in Kuwait
Patient Access Ambassador
Kuwait City, Al Kuwayt
Taiba Hospital
Posted today
Job Viewed
Job Description
Job Title: Patient Access Ambassador
Job Code: PAA-001
Grade: A4
Department: Patient Access Services
Your Impact- ≥ 95 % first-contact satisfaction rate
- 100 % accuracy in registration & insurance verification
- ≥ 90 % of inquiries resolved at first contact
- Patient Registration: Collect/verify Civil ID, insurance, and medical data; ensure accurate system entry.
- Insurance Verification: Confirm coverage, expiry, and benefits; secure pre-authorizations as needed.
- Appointment Scheduling: Book, reschedule, and confirm visits; update daily schedule changes.
- Customer Service: Greet patients warmly; address questions and resolve concerns promptly.
- Communication & Coordination: Handle contact-center inquiries; liaise with clinical/admin teams for smooth journeys.
- Administrative Support: Maintain records, assist billing/financial closing, uphold reception-area standards.
- Compliance & Confidentiality: Ensure regulatory compliance and protect patient data privacy.
- Zero patient-confidentiality breaches
- Service standards met or exceeded
- Timely, error-free registration & scheduling
- Consistent data-entry accuracy
- Positive feedback on professional grooming & communication
- Associate’s degree in Business Administration or related (University degree preferred)
- 1–3 years in patient services, hospitality, aviation, or telecom front-line roles
- Fluent in English & Arabic (spoken & written)
- Tech-savvy: CRM, HIS, and MS Office proficiency
- High emotional intelligence and service orientation under pressure
- Professional grooming with excellent interpersonal skills
- Communication - Clear, courteous, effective interactions
- Client Focus - Anticipating and meeting patient needs
- Adaptability - Flexibility in a dynamic environment
- Teamwork - Cooperative, supportive collaboration
- Initiative - Proactive problem-solving and suggestions
Ready to bring premium hospitality to healthcare?
Apply now and become the face of genuine care at Taiba Hospital.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Patient Access Ambassador
Kuwait City, Al Kuwayt
Taiba Hospital
Posted today
Job Viewed
Job Description
Job Title:
Patient Access Ambassador
Job Code:
PAA-001
Grade:
A4
Department:
Patient Access Services
Your Impact
≥ 95 % first-contact satisfaction rate
100 % accuracy in registration & insurance verification
≥ 90 % of inquiries resolved at first contact
What You Will Do
Patient Registration: Collect/verify Civil ID, insurance, and medical data; ensure accurate system entry.
Insurance Verification: Confirm coverage, expiry, and benefits; secure pre-authorizations as needed.
Appointment Scheduling: Book, reschedule, and confirm visits; update daily schedule changes.
Customer Service: Greet patients warmly; address questions and resolve concerns promptly.
Communication & Coordination: Handle contact-center inquiries; liaise with clinical/admin teams for smooth journeys.
Administrative Support: Maintain records, assist billing/financial closing, uphold reception-area standards.
Compliance & Confidentiality: Ensure regulatory compliance and protect patient data privacy.
How Success Is Measured
Zero patient-confidentiality breaches
Service standards met or exceeded
Timely, error-free registration & scheduling
Consistent data-entry accuracy
Positive feedback on professional grooming & communication
You will thrive here if you have…
Associate’s degree in Business Administration or related (University degree preferred)
1–3 years in patient services, hospitality, aviation, or telecom front-line roles
Fluent in English & Arabic (spoken & written)
Tech-savvy: CRM, HIS, and MS Office proficiency
High emotional intelligence and service orientation under pressure
Professional grooming with excellent interpersonal skills
Competencies we value
Communication - Clear, courteous, effective interactions
Client Focus - Anticipating and meeting patient needs
Adaptability - Flexibility in a dynamic environment
Teamwork - Cooperative, supportive collaboration
Initiative - Proactive problem-solving and suggestions
Ready to bring premium hospitality to healthcare?
Apply now and become the face of genuine care at Taiba Hospital.
#J-18808-Ljbffr
Patient Access Ambassador
Job Code:
PAA-001
Grade:
A4
Department:
Patient Access Services
Your Impact
≥ 95 % first-contact satisfaction rate
100 % accuracy in registration & insurance verification
≥ 90 % of inquiries resolved at first contact
What You Will Do
Patient Registration: Collect/verify Civil ID, insurance, and medical data; ensure accurate system entry.
Insurance Verification: Confirm coverage, expiry, and benefits; secure pre-authorizations as needed.
Appointment Scheduling: Book, reschedule, and confirm visits; update daily schedule changes.
Customer Service: Greet patients warmly; address questions and resolve concerns promptly.
Communication & Coordination: Handle contact-center inquiries; liaise with clinical/admin teams for smooth journeys.
Administrative Support: Maintain records, assist billing/financial closing, uphold reception-area standards.
Compliance & Confidentiality: Ensure regulatory compliance and protect patient data privacy.
How Success Is Measured
Zero patient-confidentiality breaches
Service standards met or exceeded
Timely, error-free registration & scheduling
Consistent data-entry accuracy
Positive feedback on professional grooming & communication
You will thrive here if you have…
Associate’s degree in Business Administration or related (University degree preferred)
1–3 years in patient services, hospitality, aviation, or telecom front-line roles
Fluent in English & Arabic (spoken & written)
Tech-savvy: CRM, HIS, and MS Office proficiency
High emotional intelligence and service orientation under pressure
Professional grooming with excellent interpersonal skills
Competencies we value
Communication - Clear, courteous, effective interactions
Client Focus - Anticipating and meeting patient needs
Adaptability - Flexibility in a dynamic environment
Teamwork - Cooperative, supportive collaboration
Initiative - Proactive problem-solving and suggestions
Ready to bring premium hospitality to healthcare?
Apply now and become the face of genuine care at Taiba Hospital.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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