38 Operations Management jobs in Kuwait

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Description

We are seeking a highly skilled and experienced Operations Manager to oversee our premium brands operations in Kuwait. This full-time position requires a candidate with at least 10 years of experience in the hospitality industry with hands on experience in fine dining operations. The successful candidate will be responsible for ensuring efficient multi-restaurants operations, leading a dedicated team, and maintaining a positive dining atmosphere while meeting financial goals and upholding food safety and compliance standards.

Description

We are seeking a highly skilled and experienced Operations Manager to oversee our premium brands operations in Kuwait. This full-time position requires a candidate with at least 10 years of experience in the hospitality industry with hands on experience in fine dining operations. The successful candidate will be responsible for ensuring efficient multi-restaurants operations, leading a dedicated team, and maintaining a positive dining atmosphere while meeting financial goals and upholding food safety and compliance standards.

Responsibilities

• Lead and manage daily operations of multi restaurants to ensure efficiency and high standards of service.
• Recruit, train, and develop staff to create a cohesive and skilled team.
• Monitor financial performance, including budgeting, forecasting, and implementing cost-control measures.
• Maintain a safe and compliant work environment, adhering to health and safety regulations.
• Resolve conflicts or guest complaints promptly to ensure customer satisfaction.
• Oversee inventory management, including ordering, stocking, and minimizing waste.
• Implement marketing strategies to promote the restaurant and attract new customers.
• Conduct regular inspections of the restaurant to maintain cleanliness, quality, and safety standards.
• manage positive relations with facility managers and vendors.
  
  

• Minimum of 10 years of experience in fine dining hospitality industry.
• Proven leadership and team management skills.
• Exceptional customer service skills with a focus on guest satisfaction.
• Exceptional budgeting and financial management abilities.
• Effective conflict resolution and crisis management skills.
• Knowledge of safety compliance regulations within the restaurant industry.
• Excellent communication and interpersonal skills.
• Performance-focused with mindset to develop others and manage their daily progress on the field

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Food and Beverage Services

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Kuwait City Metropolitan Area 1 month ago

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We are seeking a skilled Operations Manager to oversee the day-to-day activities of one iconicbrand in the region, ensuring seamless operations and exceptional standards across all facets of the business. The successful candidate will be tasked with upholding quality, driving revenue, and guiding a team towards achieving organisational objectives. This role demands a strategic mindset, strong leadership capabilities, and comprehensive knowledge of the restaurant sector.

KEY RESPONSIBILITIES

Managing daily operational activities with precision and efficiency.

Leading, mentoring, and developing a high-performing team.

Upholding exceptional customer service standards and ensuring quality control.

Overseeing budgets, forecasts, and financial performance.

Planning and executing marketing initiatives to boost visibility and sales.

Ensuring compliance with regulatory requirements and safety standards.

Managing inventory and optimising supply chain processes.

Contributing to strategic planning and business development.

Implementing innovative technologies to enhance operations.

QUALIFICATIONS AND REQUIREMENTS

10+ years of experience in a comparable role within the industry.

A bachelors degree in Business Administration, Hospitality Management, or a related discipline (preferred).

Strong organisational skills and the ability to communicate effectively at all levels.

ONLY SUITABLE CANDIDATES WILL BE CONTACTED. THANK YOU

Financial Acumen Problem Solving Brand Management Communication Team Management Leadership Customer Service Management Operations Management Growth Restaurants QSR

• Lead and manage daily operations of multi restaurants to ensure efficiency and high standards of service.
• Recruit, train, and develop staff to create a cohesive and skilled team.
• Monitor financial performance, including budgeting, forecasting, and implementing cost-control measures.
• Maintain a safe and compliant work environment, adhering to health and safety regulations.
• Resolve conflicts or guest complaints promptly to ensure customer satisfaction.
• Oversee inventory management, including ordering, stocking, and minimizing waste.
• Implement marketing strategies to promote the restaurant and attract new customers.
• Conduct regular inspections of the restaurant to maintain cleanliness, quality, and safety standards.
• manage positive relations with facility managers and vendors.
  
  

• Minimum of 10 years of experience in fine dining hospitality industry.
• Proven leadership and team management skills.
• Exceptional customer service skills with a focus on guest satisfaction.
• Exceptional budgeting and financial management abilities.
• Effective conflict resolution and crisis management skills.
• Knowledge of safety compliance regulations within the restaurant industry.
• Excellent communication and interpersonal skills.
• Performance-focused with mindset to develop others and manage their daily progress on the field

About the Client
A leading and reputable contractor with expertise in the swimming pool and wellness sector, delivering comprehensive design, construction, and maintenance solutions for residential, commercial, and institutional projects. Backed by a team of professionals, the company consistently delivers high-quality, precise, and durable results, ensuring client satisfaction across all project phases.

About the Role
The ideal candidate will lead and manage the full spectrum of swimming pool construction (installation) and post-construction services (maintenance and service). This role is responsible for ensuring timely project execution, operational efficiency, client satisfaction, and strict adherence to quality and safety standards. With oversight of multiple departments, the Operations Manager will coordinate cross-functional teams, optimize resource utilization, and drive continuous process improvements to achieve business objectives.

About You
The ideal candidate should possess the following:

• Bachelor’s degree in Mechanical, Civil, or Electrical Engineering; MBA is an advantage.
• Minimum of 15 years of experience in operational leadership roles within the swimming pool or MEP construction and services industry.
• In-depth knowledge of swimming pool systems including filtration, dosing, heating, waterproofing, tiling, and wellness equipment (jacuzzi, sauna, steam rooms, etc.).
• Strong project management skills with proficiency in ERP systems, Microsoft Office, and scheduling tools such as Primavera or MS Project.
• Demonstrated ability to lead and manage multidisciplinary teams including engineers, supervisors, and technicians.
• Proven track record in resource planning, budget control, and cost optimization while maintaining quality standards.
• Strong analytical and problem-solving skills with the ability to identify and resolve operational bottlenecks.
• Excellent client-facing, communication, and negotiation skills.
• Experienced in implementing KPIs and driving performance improvements across departments.
• Holds a valid driving license and is willing to travel frequently to project sites.
• Committed to fostering a culture of safety, accountability, and teamwork.

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