72 Onsite Engineer jobs in Kuwait

Service Engineer

boodai trading

Posted 3 days ago

Job Viewed

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Job Description

Junior Service Engineer should perform by hand repairs and handle all on site and workshop

requests for maintenance of equipment and delivering new equipment/vehicles. The profile will

ensure that all troubleshooting, pre-deliveries, diagnosis ,fix spare parts, change oil and resolve

mechanical, electrical issues to perform the maintenance and inspections are handled as per

service requirement with an aim to achieve a prime service of equipment.

Key Commitment

• Adhere to workshop polices, process, procedures as mentioned on operations polices &

procedures manual and direct manager instructions.

• Provide maintenance support with special focus on technical fields (e.g. electrical, and

mechanical, etc.) as required by the job order.

• Ensure that company requirements of equipment/ items are process in most cost effective

and economical and timely manner within the framework of defined company polices

Report any non-compliance operations.

• Ensure that repairs are done to the best of customer and organization and handle all

process in line with manufactures and service manager instructions

• Report any improper usage or fixing or conflict

• Ensure that all clients requirements are met and handle all requests with professional

behavior; any misunderstanding or miscommunication or requests should be reported to

immediate supervisor immediately and should be handled through official service center

channels.

Duties and Essential Job Functions

Keeps equipment available for use by inspecting and testing equipment’s/vehicles;

completing preventive maintenance such as, engine oil changes, replacing filters and

general maintain and monitor.

Perform all maintenance activities by hand or by using proper tools to resolve and inspect

various number of equipment

Maintains vehicle and equipment functional condition by listening to operator complaints;

conducting inspections; repairing engine failures; repairing and maintaining hydraulic

systems, repairing mechanical and electrical systems malfunctions; replacing parts and

components and all troubleshooting activities.

Complies with state equipment requirements by testing engine, hydraulic systems ,

transmission and all other components.

Maintaining safe and clean service area by removing parts and tools from work areas and

adhering to safety protocols. This includes following established procedures for safe

disposal of motor oil, tires, and other vehicle fluids. Additionally, an automotive service

technician may monitor mechanics and assistants to ensure that they safely remove

hazardous materials and return tools to shared workspaces.

Updates job knowledge by participating in educational opportunities; reading technical

publications.

Accomplishes maintenance and organization mission by completing related results as

needed.

Daily reports and communication as per supervisor requirement to customer and office.

Skills

Diagnostics and troubleshooting skills – this role requires strong diagnostic skills, some

exposure to using on-board diagnostic (OBD) technologies, and the ability to identify

mechanical issues to ensure that repairs are successful

Team collaboration

Attention to detail

Communication skills

Ambitious and willing to close jobs by hand

Competencies:

Excellent active listening and customer service skills.

The ability to deal with multiple requests without being overwhelmed.

The ability to remain professional under pressure.

Superb work ethic and a growth mindset.

Education and Experience:

Engineering Degree in Mechanical/Electrical or relevant area

0-2 years of experience in mechanical/automotive/electrical field

KPIs

Managing overall workshop activities by prioritizing the daily open jobs and dispatching

the technicians accordingly to complete each job.

Controlling/Tracking the time span taken to close a single job request.

Able to attend and satisfy customer’s needs.

Completing the open jobs on time.

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Service Engineer

Kuwait City, Al Kuwayt Aggreko Middle East

Posted 11 days ago

Job Viewed

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Job Description

• Minimize equipment that is under repair and awaiting inspection, ensuring accurate and precise information is relayed to the Service Manager, Service Team Leader, and Service Administrator for ERP system updates.
• Ensure all preventative maintenance and equipment repairs are completed in line with Aggreko standards and procedures.
• Follow Global Service Centre Standards (GSCS) within the working environment at all times.
• Complete all service-related documentation in line with Aggreko procedures.
• Assist with site installation (according to designed layout), commissioning, and decommissioning to acceptable Aggreko standards when required.
• Liaise with the local store person to ensure parts availability for equipment under repair.
• React effectively to technical support needs of field equipment breakdowns in a timely manner, both during and outside of working hours when required.
• Commit to and participate in Aggreko Orange Excellence.
• Be actively committed and accountable for compliance with Aggreko Health, Safety & Environmental policies, operating procedures, and local legislation, including external and internal audits.
• Perform any other duties considered essential for effective operations and service as requested.

• Bachelor's Degree in Mechanical/Electrical or equivalent qualifications.
• Minimum one year of experience in power generation.
• Knowledge and experience in mechanical, electrical, or both fields.
• Availability to travel as required.
• Possession of a valid local driving license as per business needs.
• This is a site-based job requiring both technical and manual work in all weather and terrain conditions.

About The Company

Aggreko is the world’s leading supplier of temporary power and temperature control rental solutions. We have been serving customers in the Middle East for over twenty years, operating throughout the GCC. Aggreko Middle East has continued to grow by providing innovative power and chilling solutions and by recruiting employees who work with passion, dedication, and teamwork, building new opportunities through relentless commitment to superb customer service, product quality, and reliability.

At Aggreko, confidence is more than just a word; it is the driving force behind our mindset, our reputation, and our business approach.

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Service Engineer

Kuwait City, Al Kuwayt Aggreko Middle East

Posted 3 days ago

Job Viewed

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Job Description

• Minimize equipment that is under repair and awaiting inspection, ensuring accurate and precise information is relayed to the Service Manager, Service Team Leader, and Service Administrator for ERP system updates. • Ensure all preventative maintenance and equipment repairs are completed in line with Aggreko standards and procedures. • Follow Global Service Centre Standards (GSCS) within the working environment at all times. • Complete all service-related documentation in line with Aggreko procedures. • Assist with site installation (according to designed layout), commissioning, and decommissioning to acceptable Aggreko standards when required. • Liaise with the local store person to ensure parts availability for equipment under repair. • React effectively to technical support needs of field equipment breakdowns in a timely manner, both during and outside of working hours when required. • Commit to and participate in Aggreko Orange Excellence. • Be actively committed and accountable for compliance with Aggreko Health, Safety & Environmental policies, operating procedures, and local legislation, including external and internal audits. • Perform any other duties considered essential for effective operations and service as requested. • Bachelor's Degree in Mechanical/Electrical or equivalent qualifications. • Minimum one year of experience in power generation. • Knowledge and experience in mechanical, electrical, or both fields. • Availability to travel as required. • Possession of a valid local driving license as per business needs. • This is a site-based job requiring both technical and manual work in all weather and terrain conditions. About The Company Aggreko is the world’s leading supplier of temporary power and temperature control rental solutions. We have been serving customers in the Middle East for over twenty years, operating throughout the GCC. Aggreko Middle East has continued to grow by providing innovative power and chilling solutions and by recruiting employees who work with passion, dedication, and teamwork, building new opportunities through relentless commitment to superb customer service, product quality, and reliability.

At Aggreko, confidence is more than just a word; it is the driving force behind our mindset, our reputation, and our business approach.

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Service Engineer

Kuwait City, Al Kuwayt boodai trading

Posted 4 days ago

Job Viewed

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Job Description

Junior Service Engineer should perform by hand repairs and handle all on site and workshop requests for maintenance of equipment and delivering new equipment/vehicles. The profile will ensure that all troubleshooting, pre-deliveries, diagnosis ,fix spare parts, change oil and resolve mechanical, electrical issues to perform the maintenance and inspections are handled as per service requirement with an aim to achieve a prime service of equipment. Key Commitment • Adhere to workshop polices, process, procedures as mentioned on operations polices & procedures manual and direct manager instructions. • Provide maintenance support with special focus on technical fields (e.g. electrical, and mechanical, etc.) as required by the job order. • Ensure that company requirements of equipment/ items are process in most cost effective and economical and timely manner within the framework of defined company polices Report any non-compliance operations. • Ensure that repairs are done to the best of customer and organization and handle all process in line with manufactures and service manager instructions • Report any improper usage or fixing or conflict • Ensure that all clients requirements are met and handle all requests with professional behavior; any misunderstanding or miscommunication or requests should be reported to immediate supervisor immediately and should be handled through official service center channels. Duties and Essential Job Functions Keeps equipment available for use by inspecting and testing equipment’s/vehicles; completing preventive maintenance such as, engine oil changes, replacing filters and general maintain and monitor. Perform all maintenance activities by hand or by using proper tools to resolve and inspect various number of equipment Maintains vehicle and equipment functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing and maintaining hydraulic systems, repairing mechanical and electrical systems malfunctions; replacing parts and components and all troubleshooting activities. Complies with state equipment requirements by testing engine, hydraulic systems , transmission and all other components. Maintaining safe and clean service area by removing parts and tools from work areas and adhering to safety protocols. This includes following established procedures for safe disposal of motor oil, tires, and other vehicle fluids. Additionally, an automotive service technician may monitor mechanics and assistants to ensure that they safely remove hazardous materials and return tools to shared workspaces. Updates job knowledge by participating in educational opportunities; reading technical publications. Accomplishes maintenance and organization mission by completing related results as needed. Daily reports and communication as per supervisor requirement to customer and office. Skills Diagnostics and troubleshooting skills – this role requires strong diagnostic skills, some exposure to using on-board diagnostic (OBD) technologies, and the ability to identify mechanical issues to ensure that repairs are successful Team collaboration Attention to detail Communication skills Ambitious and willing to close jobs by hand Competencies: Excellent active listening and customer service skills. The ability to deal with multiple requests without being overwhelmed. The ability to remain professional under pressure. Superb work ethic and a growth mindset. Education and Experience: Engineering Degree in Mechanical/Electrical or relevant area 0-2 years of experience in mechanical/automotive/electrical field KPIs Managing overall workshop activities by prioritizing the daily open jobs and dispatching the technicians accordingly to complete each job. Controlling/Tracking the time span taken to close a single job request. Able to attend and satisfy customer’s needs. Completing the open jobs on time.

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Kuwait - Service Engineer

Inchcape Shipping Services

Posted 11 days ago

Job Viewed

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Job Description

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

We have an exciting opportunity for aService Engineer to join our team in Kuwait. The main responsibility of this position is to provide on-call support to customers for commissioning, servicing, overhauling, retrofitting, and after-sales support. The role focuses on delivering customer service excellence, strengthening the brand image of our principals, and contributing to increased market share.

Contract: Permanent

Location: Kuwait (On Site)

In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future.


Key Duties and Responsibilities:

Customer Service Excellence:

  • Provide installation assistance and carry out commissioning of products represented by the company.
  • Attend service calls at customer sites, aiming to meet and exceed customer satisfaction.
  • Maintain strong customer relationships and ensure client retention.
  • Deliver value-added services by identifying components that require replacement and suggesting product upgrades or replacements for obsolete items.
  • Keep clients informed about new product offerings during service visits.

Site Surveys:

  • Conduct site surveys and feasibility studies for retrofit jobs.
  • Recommend suitable spare parts and submit accurate technical reports.

Revenue Generation:

  • Identify retrofit and service opportunities.
  • Support the department in generating revenue to meet and exceed service budget targets.

Reporting:

  • Submit clear and accurate reports upon completion of service jobs and site surveys.
  • Ensure service reports and timesheets are approved to facilitate proper invoicing.
  • Maintain regular updates on retrofit opportunities, forecasts, weekly reports, and future action plans as required by principals.

File Maintenance:

  • Keep all service-related documentation, agreements, and maintenance records organized for easy reference and compliance.

Data Logging:

  • Maintain orderly records of all relevant data related to commissioned products for future reference.

Product Demonstrations:

  • Identify and arrange product demonstrations by principals for engineering consultants, end-users, and contractors, in coordination with the sales team.

Team Coordination:

  • Collaborate effectively with other service engineers and share status updates regularly.

Independent Working:

  • Perform additional duties as assigned by the Line Manager.
  • Ensure full and proper utilization of all ISS systems in accordance with standard operating procedures.

Who You Are:

  • An engineering background with 2–3 years of experience in a similar field.
  • Strong knowledge of electrical, pneumatic, and hydraulic actuators.
  • Basic working knowledge of field instruments such as level instruments (specifically displacer and guided wave radar), level and interface measurements,and pressure and flow measurement principles.
  • Familiarity with online gas and water analyzers, oil-in-water measurement principles, control valve and safety valve test benches, and gas and fire detectionsystems.
  • Good understanding of various types of valves, gearboxes, and control valves.
  • Strong coordination skills, a willingness to learn quickly, and the ability to share knowledge.
  • Application-oriented support to the sales team in identifying and offering the right solutions.
  • Proactiveness in exploring new business opportunities by identifying retrofit needs, service expansion, and promoting technology-driven solutions to assistthe sales team in driving growth.
  • Must hold a valid Kuwait driving license.

You Will Receive:

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

  • A place to grow your career - we’ll help you set big goals and exceed them.
  • Competitive salary package and performance-based bonus scheme.
  • Premium medical health insurance coverage.
  • Work with talented, committed, and supportive teammates.
  • Value Award celebration events.


Why Inchcape Shipping Services?


We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.


Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:


Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

#WeAreInchcape

Additional Information:


Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.


To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.


#LI-KT1

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Service Engineer Dialysis

Advanced Technology Company

Posted 25 days ago

Job Viewed

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Job Description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Advanced Technology Company

Human Resources Unit Head @ Advanced Technology Company | MBA in HR

Join us at ATC (Advanced Technology Company), proud market leaders and pioneers of our field. We are committed to providing state-of-the-art technology for healthcare and environmental solutions in the Gulf market and we are looking for talent like YOU.

Duties and Responsibilities

  • Performing installations, preventive maintenance, repairs and field actions of Dialysis Machines HD, PD CRRT.
  • Maintaining tools and test Dialysis equipment and ensuring they are properly calibrated.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Requesting and managing spare parts required for repairs, preventive maintenance and on-hand stock.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.
  • Adhering to current regulatory requirements that establish by the Company, represent with honesty and full integrity.
  • Attending and competing all training courses requested by the Management of the Company.
  • Support and resolve issues with the team members.
  • Carry out any additional tasks requested by the direct supervisor and the Management of the Company.

Qualifications

  • Bachelor's degree Biomedical / Electrical Engineering.
  • Minimum 3 to 4 Years of experience as a Service Engineer in Dialysis equipment's.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Other
  • Industries Medical Equipment Manufacturing and Hospitals and Health Care

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Kuwait - Service Engineer

Kuwait City, Al Kuwayt Inchcape Shipping Services

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations. Role Summary: We have an exciting opportunity for a Service Engineer to join our team in Kuwait. The main responsibility of this position is to provide on-call support to customers for commissioning, servicing, overhauling, retrofitting, and after-sales support. The role focuses on delivering customer service excellence, strengthening the brand image of our principals, and contributing to increased market share.

Contract: Permanent Location: Kuwait (On Site) In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future.

Key Duties and Responsibilities:

Customer Service Excellence: Provide installation assistance and carry out commissioning of products represented by the company. Attend service calls at customer sites, aiming to meet and exceed customer satisfaction. Maintain strong customer relationships and ensure client retention. Deliver value-added services by identifying components that require replacement and suggesting product upgrades or replacements for obsolete items. Keep clients informed about new product offerings during service visits. Site Surveys: Conduct site surveys and feasibility studies for retrofit jobs. Recommend suitable spare parts and submit accurate technical reports. Revenue Generation: Identify retrofit and service opportunities. Support the department in generating revenue to meet and exceed service budget targets. Reporting: Submit clear and accurate reports upon completion of service jobs and site surveys. Ensure service reports and timesheets are approved to facilitate proper invoicing. Maintain regular updates on retrofit opportunities, forecasts, weekly reports, and future action plans as required by principals. File Maintenance: Keep all service-related documentation, agreements, and maintenance records organized for easy reference and compliance. Data Logging: Maintain orderly records of all relevant data related to commissioned products for future reference. Product Demonstrations: Identify and arrange product demonstrations by principals for engineering consultants, end-users, and contractors, in coordination with the sales team. Team Coordination: Collaborate effectively with other service engineers and share status updates regularly. Independent Working: Perform additional duties as assigned by the Line Manager. Ensure full and proper utilization of all ISS systems in accordance with standard operating procedures. Who You Are: An engineering background with 2–3 years of experience in a similar field. Strong knowledge of electrical, pneumatic, and hydraulic actuators. Basic working knowledge of field instruments such as level instruments (specifically displacer and guided wave radar), level and interface measurements,and pressure and flow measurement principles. Familiarity with online gas and water analyzers, oil-in-water measurement principles, control valve and safety valve test benches, and gas and fire detectionsystems. Good understanding of various types of valves, gearboxes, and control valves. Strong coordination skills, a willingness to learn quickly, and the ability to share knowledge. Application-oriented support to the sales team in identifying and offering the right solutions. Proactiveness in exploring new business opportunities by identifying retrofit needs, service expansion, and promoting technology-driven solutions to assistthe sales team in driving growth. Must hold a valid Kuwait driving license. You Will Receive: A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy: A place to grow your career - we’ll help you set big goals and exceed them. Competitive salary package and performance-based bonus scheme. Premium medical health insurance coverage. Work with talented, committed, and supportive teammates. Value Award celebration events.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective

- we connect the world and see the bigger picture. The Power of People

- we rely on the strength of local agent knowledge and relationships. Progress

- we adopt new thinking and push for positive change in our industry. Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. #WeAreInchcape Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

#LI-KT1

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Service Engineer Dialysis

Kuwait City, Al Kuwayt Advanced Technology Company

Posted 24 days ago

Job Viewed

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Job Description

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Advanced Technology Company Human Resources Unit Head @ Advanced Technology Company | MBA in HR

Join us at ATC (Advanced Technology Company), proud market leaders and pioneers of our field. We are committed to providing state-of-the-art technology for healthcare and environmental solutions in the Gulf market and we are looking for talent like YOU. Duties and Responsibilities Performing installations, preventive maintenance, repairs and field actions of Dialysis Machines HD, PD CRRT. Maintaining tools and test Dialysis equipment and ensuring they are properly calibrated. Maintaining daily communications with customers to ensure resolution and proper follow-up. Requesting and managing spare parts required for repairs, preventive maintenance and on-hand stock. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements. Adhering to current regulatory requirements that establish by the Company, represent with honesty and full integrity. Attending and competing all training courses requested by the Management of the Company. Support and resolve issues with the team members. Carry out any additional tasks requested by the direct supervisor and the Management of the Company. Qualifications Bachelor's degree Biomedical / Electrical Engineering. Minimum 3 to 4 Years of experience as a Service Engineer in Dialysis equipment's. Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

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Field Service Engineer II

Honeywell

Posted 23 days ago

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Job Description

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Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.

Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.

You will be accountable for troubleshooting and resolving complex technical issue, ensuring the successful implementation of our solutions, and driving customer satisfaction.

You will report directly to our Field Service Engineer Manager, and you'll work out of our Kuwait location as a site support engineer.

Responsibilities

  • To ensure efficient delivery of installation, testing, commissioning, troubleshooting, and maintenance services for Honeywell Fire Alarm and Gas Detection Systems at client sites, in line with Honeywell’s standards, local regulations, and project specifications. Troubleshoot system faults, alarms, and perform root cause analysis to restore normal operation. Replace faulty devices and reconfigure panels as needed.
  • Documentation & Reporting: Prepare commissioning reports, cause & corrective action reports, test forms, and as-built drawings. Maintain accurate records of service calls, spare part replacements, and system configurations.
  • Customer & Project Interface:Liaise with clients, consultants, and contractors for approvals, inspections, and client handovers. Support project handover and provide training to customer personnel. Maintain professional relationships and uphold Honeywell’s image on-site.
  • Compliance & Safety: Follow Honeywell and client site safety protocols. Ensure work complies with NFPA/EN standards and local Civil Defense (KFF) regulations. Keep systems updated with the latest firmware and software patches.
  • Work with the customers to understand their requirements and act as a consultant and provide suggestions for their issues. Maintain Time sheets for billing purpose .Work with solution architects and proposal team for spot proposal submission.
  • Escalate issues in a Timely Manner and follow up the same to solve them in the agreed time frame. Report possible future failures, disturbances, and other opportunities for improvement. Act on priority for requests for spares and additional requests from the customer.
  • Follow the Honeywell SOPs, HSE and quality systems while delivering the execution of spot services
  • Carry out hazard and risk assessments for all tasks as per company policy and procedures.
  • Support in delivery of spot services as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) . Maintains communications with SOL and FSM. Mobility between various sites within country. Maintains communications with SOL and client to ensure tight coordination and agreement
  • Takes full ownership for delivery as per the scope of work for the assignment, working in concert with the services Operations leader (SOL)
  • Pro-actively Manages the SOW and informs SOL/PM of Risks and Opportunities
  • Service & Maintenance: Conduct regular preventive maintenance as per the Annual Maintenance Contracts(AMC). Strong knowledge of fixed gas detection systems (point, open path, flame detectors). Familiarity with design and layout of fire detection zones and gas coverage areas. Ability to interpret and work with wiring diagrams, panel schematics, and cause-effect matrices. Sound understanding of networking (Ethernet, RS485, Modbus, BACnet). Carry out site installation verification, loop testing, and system commissioning for Honeywell Fire Alarm Panels (e.g., XLS Range of panels) and Gas Detection Systems (Fixed point-type gas detectors, aspirating systems, flame detectors). Verify all field devices (smoke/heat detectors, MCPs, sounders, gas sensors) for correct installation and functionality. Integrate Honeywell systems with third-party systems via Modbus/BACnet as per design.
  • Review and interpret engineering drawings, technical specifications, and BOQ to ensure compliance. Willingness to travel to project sites and work for site surveys and data collection. Maintain service records, test reports, and prepare detailed documentation post-intervention for future projects and estimation support

Qualifications

  • Degree in Electrical, Electronics, Instrumentation, or related field.
  • Sound knowledge of NFPA, local fire codes, and standards.
  • Hands-on experience in addressable and conventional fire alarm panels, flame and gas detectors, and system integration. Strong troubleshooting and diagnostic skills. Good communication and client-handling skills.
  • 8–12 years of experience with Fire Alarm, Gas Suppression System and Gas Detection Systems (preferably Honeywell Systems Experience on XLS-3000, XLS-140, XNX & XCD gas detectors and Safety Manager). Hands-on experience with Honeywell XLS3000, XLS-140-2, Verifire Tools and Safety Manager tools. Sound knowledge of NFPA, local fire codes, and standards. Engineer (Project environment) with commissioning and SAT experience

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Appliances, Electrical, and Electronics Manufacturing

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Field Service Engineer II

Honeywell

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.
You will be accountable for troubleshooting and resolving complex technical issue, ensuring the successful implementation of our solutions, and driving customer satisfaction.
You will report directly to our Field Service Engineer Manager, and you'll work out of our Kuwait location as a site support engineer.
+ To ensure efficient delivery of installation, testing, commissioning, troubleshooting, and maintenance services for Honeywell Fire Alarm and Gas Detection Systems at client sites, in line with Honeywell's standards, local regulations, and project specifications. Troubleshoot system faults, alarms, and perform root cause analysis to restore normal operation. Replace faulty devices and reconfigure panels as needed.
+ Documentation & Reporting: Prepare commissioning reports, cause & corrective action reports, test forms, and as-built drawings. Maintain accurate records of service calls, spare part replacements, and system configurations.
+ Customer & Project Interface: Liaise with clients, consultants, and contractors for approvals, inspections, and client handovers. Support project handover and provide training to customer personnel. Maintain professional relationships and uphold Honeywell's image on-site.
+ Compliance & Safety: Follow Honeywell and client site safety protocols. Ensure work complies with NFPA/EN standards and local Civil Defense (KFF) regulations. Keep systems updated with the latest firmware and software patches.
+ Work with the customers to understand their requirements and act as a consultant and provide suggestions for their issues. Maintain Time sheets for billing purpose .Work with solution architects and proposal team for spot proposal submission.
+ Escalate issues in a Timely Manner and follow up the same to solve them in the agreed time frame. Report possible future failures, disturbances, and other opportunities for improvement. Act on priority for requests for spares and additional requests from the customer.
+ Follow the Honeywell SOPs, HSE and quality systems while delivering the execution of spot services
+ Carry out hazard and risk assessments for all tasks as per company policy and procedures.
+ Support in delivery of spot services as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) . Maintains communications with SOL and FSM. Mobility between various sites within country. Maintains communications with SOL and client to ensure tight coordination and agreement
+ Takes full ownership for delivery as per the scope of work for the assignment, working in concert with the services Operations leader (SOL)
+ Pro-actively Manages the SOW and informs SOL/PM of Risks and Opportunities
+ Service & Maintenance: Conduct regular preventive maintenance as per the Annual Maintenance Contracts (AMC). Strong knowledge of fixed gas detection systems (point, open path, flame detectors). Familiarity with design and layout of fire detection zones and gas coverage areas. Ability to interpret and work with wiring diagrams, panel schematics, and cause-effect matrices. Sound understanding of networking (Ethernet, RS485, Modbus, BACnet). Carry out site installation verification, loop testing, and system commissioning for Honeywell Fire Alarm Panels (e.g., XLS Range of panels) and Gas Detection Systems (Fixed point-type gas detectors, aspirating systems, flame detectors). Verify all field devices (smoke/heat detectors, MCPs, sounders, gas sensors) for correct installation and functionality. Integrate Honeywell systems with third-party systems via Modbus/BACnet as per design.
+ Review and interpret engineering drawings, technical specifications, and BOQ to ensure compliance. Willingness to travel to project sites and work for site surveys and data collection. Maintain service records, test reports, and prepare detailed documentation post-intervention for future projects and estimation support
+ Degree in Electrical, Electronics, Instrumentation, or related field.
+ Sound knowledge of NFPA, local fire codes, and standards.
+ Hands-on experience in addressable and conventional fire alarm panels, flame and gas detectors, and system integration. Strong troubleshooting and diagnostic skills. Good communication and client-handling skills.
+ 8-12 years of experience with Fire Alarm, Gas Suppression System and Gas Detection Systems (preferably Honeywell Systems Experience on XLS-3000, XLS-140, XNX & XCD gas detectors and Safety Manager). Hands-on experience with Honeywell XLS3000, XLS-140-2, Verifire Tools and Safety Manager tools. Sound knowledge of NFPA, local fire codes, and standards. Engineer (Project environment) with commissioning and SAT experience
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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