117 No Experience jobs in Kuwait

Join our team at 20 Grams , where you will engage with customers to ensure memorable and personalized experiences.

1. Greeting guests
2. Taking orders
3. Providing product recommendations
4. Handling inquiries and feedback
5. Maintaining a welcoming atmosphere

The ideal candidate has:

1. Excellent communication skills
2. A positive attitude
3. A genuine passion for customer satisfaction and coffee culture

Job Title: Guest Experience Leaders
Walk-In Interviews: Join Us Today! Location: 111 2/1 Princess Gate, Colombo

Location: Kuwait

Exciting Overseas Opportunity for Guest Experience Leaders - Kuwait

Are you under 27 years old, fluent in English, and ready for an incredible international adventure? Your dream job awaits in Kuwait!

Position Overview: We are currently seeking enthusiastic and experienced individuals to join our client's team as Guest Experience Leaders in Kuwait. As a Guest Experience Leader, you will play a pivotal role in ensuring exceptional customer experiences and delivering a memorable dining experience for patrons.

Compensation:

• Equivalent to: LKR 184,450 (Conversion Rate - KD 1 = LKR 1,054)

Benefits: Our client offers an attractive employment package for international candidates, which includes:

• Food and Accommodation: Provided
• Medical: Provided
• Transport: Provided
• Flight Tickets: Provided

Key Responsibilities:

• Supervise and lead a team of service crew members.
• Ensure exceptional customer service and satisfaction.
• Oversee the daily operations of the restaurant.
• Handle customer inquiries and promptly resolve any issues.
• Maintain high standards of cleanliness and hygiene.
• Collaborate effectively within a diverse team to ensure a seamless dining experience.

Requirements:

• Age Requirement: Below 27 years old
• Proven experience in a leadership or supervisory role in the foodservice industry
• Energetic and customer-focused attitude
• Exceptional communication and interpersonal skills
• Ability to thrive in a fast-paced environment

How to Apply: Join us for daily preselection and walk-in interviews at our Colombo location. Seize this remarkable international opportunity with one of the world's leading fast-food restaurant chains!

Interview Schedule:

• Location: 111 2/1 Princess Gate, Colombo
• Days: Monday to Friday
• Time: 9:00 AM to 4:00 PM

Can't make it in person? You can also apply online by sending your resume along with a brief cover letter expressing your interest in the position to:

Alternatively, you can submit your resume via WhatsApp to:

WhatsApp:

Don't miss out on this extraordinary opportunity to broaden your horizons while serving up smiles in Kuwait as a Guest Experience Leader. Join us in delivering happiness, one meal at a time, with the assurance of food, accommodation, transport, and flight tickets provided by our client. Seize the chance to grow your career and experience a new culture in the heart of the Middle East

Calo Overview

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.

Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are expanding our mission of making healthy easy to retail and other verticals.

We are on a noble mission to make healthy easy. We have global ambitions—no small thinking here.

Customers are at the heart of everything we do. This role ensures that Calo’s customers in Kuwait feel heard, supported, and valued, turning every interaction into a positive experience. You’ll be both the voice of the customer inside Calo and the face of Calo to customers, bridging feedback, problem-solving, and relationship building.

As a Customer Experience Specialist, you will be the local advocate for our customers in Kuwait. You’ll manage escalations, collect feedback, and ensure smooth communication between customers and our internal teams. From social media engagement to direct support via phone or chat, you’ll make sure that Calo’s high standards of care are upheld at every touchpoint.

P.S. This is a shift-based role with working hours between 7 AM and 11 PM. Flexibility is essential to support our customers when they need us most.

Voice of the Customer

• Conduct customer interviews via phone, video, or in-person.
• Organize and facilitate customer focus groups.
• Distribute surveys and analyze results for actionable insights.
• Prepare weekly and monthly reports on metrics such as NPS, quality errors, refunds, etc.

Escalations & Complaints Handling

• Act as the primary point of contact for escalated cases in Kuwait.
• Resolve issues with empathy, professionalism, and care.
• Support live chat and phone inquiries when needed.

Internal Communications

• Share customer insights with GM, Marketing, Operations, Product, and Growth teams.
• Report bugs, suggest feature enhancements, and provide structured feedback.
• Collaborate with cross-functional teams to improve offerings and services.

Social Media Engagement

• Respond to comments and DMs on Calo’s Kuwait-based social media pages.
• Represent Calo’s values and tone of voice consistently in all communications.

• Experience: 1+ years of experience in customer service or support.
• Familiarity with tools like Intercom, Zendesk, or similar platforms.
• Comfortable using data to generate CX insights and reports.
• Awareness of Kuwaiti culture and customer expectations.
• Must be fully flexible to work in a shift-based environment (between 7 AM and 11 PM, including weekends and holidays as scheduled).
• Strong sense of ownership and customer advocacy.
• Fluent in Arabic and English (spoken and written).

• Empathetic, people-first, and passionate about helping others.
• Calm and composed in stressful situations; resilient under pressure.
• Proactive problem-solver with a solution-focused mindset.
• Highly organized and detail-oriented, especially with sensitive info (pricing, nutrition).
• Positive team player with a strong growth mindset.
• Excited to contribute to a high-growth, mission-driven company.

• Screening meeting with our TA team (30 mins).
• Technical interview with the hiring manager (30–60 mins).
• Culture-fit interview (30 mins).
• Offer stage.

If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s go!

About Calo

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.

Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.

As a Customer Experience Specialist, you will be the local advocate for our customers in Kuwait. You’ll manage escalations, collect feedback, and ensure smooth communication between customers and our internal teams. From social media engagement to direct support via phone or chat, you’ll make sure that Calo’s high standards of care are upheld at every touchpoint.

P.S. This is a shift-based role with working hours between 7 AM and 11 PM. Flexibility is essential to support our customers when they need us most.

Voice of the Customer

• Conduct customer interviews via phone, video, or in-person.
• Organize and facilitate customer focus groups.
• Distribute surveys and analyze results for actionable insights.
• Prepare weekly and monthly reports on metrics such as NPS, quality errors, refunds, etc.

Escalations & Complaints Handling

• Act as the primary point of contact for escalated cases in Kuwait.
• Resolve issues with empathy, professionalism, and care.
• Support live chat and phone inquiries when needed.

Internal Communications

• Share customer insights with GM, Marketing, Operations, Product, and Growth teams.
• Report bugs, suggest feature enhancements, and provide structured feedback.
• Collaborate with cross-functional teams to improve offerings and services.

Social Media Engagement

• Respond to comments and DMs on Calo’s Kuwait-based social media pages.
• Represent Calo’s values and tone of voice consistently in all communications.

Skills

What We’re Looking For

• Nationality: Kuwaiti
• Experience: 1+ years of experience in customer service or support.
• Familiarity with tools like Intercom, Zendesk, or similar platforms.
• Comfortable using data to generate CX insights and reports.
• Awareness of Kuwaiti culture and customer expectations.
• Must be fully flexible to work in a shift-based environment (between 7 AM and 11 PM, including weekends and holidays as scheduled)
• Strong sense of ownership and customer advocacy.
• Fluent in Arabic and English (spoken and written).

Who You Are

• Empathetic, people-first, and passionate about helping others
• Calm and composed in stressful situations; resilient under pressure
• Proactive problem-solver with a solution-focused mindset
• Highly organized and detail-oriented, especially with sensitive info (pricing, nutrition)
• Positive team player with a strong growth mindset
• Excited to contribute to a high-growth, mission-driven company

• Screening meeting with our TA team (30 mins)
• Technical interview with the hiring manager (30–60 mins)
• Culture-fit interview (30 mins)
• Offer stage

Ready to Join?

If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo!

About Tap

Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.

Great ideas aren't enough. To build a truly global business, we need great experiences. Join our operations team and help build, operate, and scale our customer, financial, and administrative operations across the Middle East and beyond. Yalla! Let's do this.

1. Organize the Developer Experience team to ensure all Merchant and Partner requirements are met for new integrations and live issues.
2. Identify and optimize processes for the team to increase efficiency.
3. Lead the organization of training for the team across technical, communication, project management, and project organization.
4. Lead technical documentation for new products for external viewing by merchants and partners.
5. Attend technical inquiries from customers via Live Chat, Email, & Telephone.
6. Troubleshoot technical issues via online meetings.
7. Analyze merchant requirements and coordinate with their development teams for product integration.
8. Provide gateway and feature functionality training to merchants and partners as needed.
9. Provide technical product support and help resolve merchant account or gateway issues.
10. Coordinate between customer care, sales, and technical teams for product integrations.
11. Organize training sessions on product developments.
12. Understand the payment domain within local, regional, and global markets.
13. Scope projects, build business cases, and assist with product and platform integrations.
14. Carry out other duties as assigned based on role demand and growth.

1. 4-6 years of role-specific experience with mastery in your craft.
2. Well-versed in PayTech.
3. Preferred degree, but real-world experience is also accepted.
4. High level of client/merchant/stakeholder service.
5. Awareness of when to escalate issues or service concerns.
6. Resilient and flexible, with a learning mindset.
7. Leadership skills and ability to work independently.
8. Shares knowledge and expertise openly.
9. Hands-on approach with team leadership qualities.
10. Focus on quality work and innovation.
11. Effective communication in English, with a preference for Arabic language skills.

Are you ready to shape the future of payments in MENA?