61 Media Manager jobs in Kuwait

About IKEA Kuwait

IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.

IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.

We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.

In IKEA, every job is different, and every day is different. Are you up to the challenge to join our dynamic and creative work environment?

To lead the development and execution of a unified media strategy across Kuwait, Morocco, and Jordan, ensuring alignment with IKEA commercial goals and local market needs. The role focuses on optimizing media investments through data-driven decision-making and performance analysis, while fostering innovation, best practices, and strong partnerships with internal and external stakeholders. The ultimate purpose is to strengthen the IKEA brand positioning and drive visitation to all customer meeting points across markets.

• Define the yearly media direction and investment strategy lead according to the company strategy for the 3 countries (Kuwait, Jordan and Morocco) supporting the commercial agenda. This will be done for Kuwait directly and in close co-operation with marketing managers of Morocco and Jordan to support the broader business and marketing strategy.


• Responsible for holding agency to account for all aspects of ATRACT & ACTIVATE in Kuwait and Jordan. Develop the media strategy and take responsibility for the effective and efficient use and measurement of all media to ensure the planning and buying of media are aligned with the strategy. This includes all media channels (on and offline) utilized on a yearly basis and for each campaign (owned, paid and earned).


• Campaign management: Produce clear media briefs for all media agencies and secure a high quality of execution that will deliver clear and relevant to reach the campaign objectives.


• Follow up after execution of communication to analyze and report the performance periodically and secure the optimization adjusting the plans when necessary, according to the business performance and needs.


• Econometrics lead: Application of econometrics and attribution model learnings to drive ongoing improvement


• Audit process and Agency service evaluation management and follow up.


• Responsible for driving thought leadership and best practice in the team.


• Publisher / vendor partnerships management and negotiation support


• Manage agencies relationships in alignment with the marketing managers of the countries and marketing Director in any activities related to briefings, feedback, scope of work, contracts,fees, setting objectives and agency reviews in order to secure the most efficient and effective outcome.


• Co-operate with all functions involved in the execution of the marketing and commercial plans and secure maximization of all communication opportunities, securing always high return on investments.


• Primary point of liaison with the global team

Overview

Accountabilities :

• Set digital and social media plans, ensuring proper alignment with the Brand Marketing Managers and Sales management.
• Plan, design, and assign working procedures for the optimal performance of social media and brands’ websites.
• Collaborate with internal teams to develop, plan & implement digital marketing campaigns to build & enhance product brand awareness and optimize user experiences to support business growth.
• Manage suppliers’ inquiries, plans, and executions, including submission of relevant reports on time and accurately.
• Collaborate with agencies and other vendor partners.
• Develop company website and track the conversion rate for improvement, including SEO/SEM.
• Increase web traffic and maximize social media followers.
• Identify trends and analyze social media insights to optimize spending and performance and guide future social media campaigns.
• Work with CRM to promote customer engagement and follow up through all owned channels.
• Monitor customer inquiries and complaints, assuring that communication is carried out according to company regulations and handled effectively.
• Keep up to date with the latest trends and best practices in online marketing and measurement.
• Utilize all technical resources, plan, and control related budgets, and build reporting systems to measure ROI on various platforms and relevant expenses.
• Analyze social media accounts’ performances and growth, in addition to analyzing websites and pages’ performance as sources of traffic.
• Media plans optimization, set the right budgets as per campaign targets, and analyze performance.

• Bachelor’s degree in marketing or a related field. MBA is a plus.
• 3-4 years of proven digital marketing working experience. Background in the Automotive industry is a plus.
• Advance knowledge of digital/social media marketing.

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA), and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology, and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

Assist management with researching and delivering social media campaigns, designed, in the creation and execution of social media campaigns, with the goal of increasing sales and revenue for Ooredoo Telecom and enhancing the company’s image on social media platforms.

• Manage Social Media Team
• Manage social media agency and ensure top-level performance
• Develop and execute social media plans, marketing campaigns, and tactics
• Review performance of available online social media services
• Work closely with agencies and IT for articles, blogs, influencers, and all social media channels
• Liaise and build relationships with stakeholders (customers, suppliers, colleagues)
• Generate ideas for marketing campaigns
• Maintain and build relationships with the media
• Monitor and engage social networks
• Create and participate in online communities
• Manage agencies regarding campaign execution
• Ensure consistency and conformity within corporate standards, budgets, and timelines
• Recommend updates and enhancements to online services based on customer feedback and industry developments
• Support tasks that help achieve strategic business objectives
• Build a highly engaged online community through listening, insights, customer service, content marketing, and campaigns
• Create reports on social media performance, brand perception, and development areas
• Ensure online communication aligns with strategic objectives and market position
• Assist in creating communication plans for social media campaigns
• Enhance Ooredoo's brand through social media communication
• Monitor social media channels daily for inquiries & feedback
• Coordinate with departments for updates (Sales, Marketing, IT, Customer Care)
• Support creation of multimedia content for social media
• Respond appropriately to social media inquiries
• Capture sales leads to generate revenue
• Stay informed of industry developments and innovations
• Perform other duties as assigned by management

Bachelor's degree in Mass Communication, Marketing, Media, Advertising, or related field, with registration in a recognized professional institute

• 5-6 years of relevant experience in Interactive Marketing within telecommunications
• Genuine passion for Social Media
• Active profiles on main online social channels
• Proficiency in MS Office (Excel, Word, etc.)
• Excellent command of Arabic and English (written and verbal)
• Creative flair and presentation skills
• Ability to operate in a multicultural environment with sensitivity
• Strong follow-up skills across multiple channels
• Strong analytical skills
• Excellent interpersonal and communication skills

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