62 M F D jobs in Kuwait
Customer Support Agent (m/f/d - 6 months contract - 2 years expe. maximum required
Posted 20 days ago
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Job Description
TO KNOW BEFORE APPLYING
- This position is based in Koweit ;
- Temporary contract offered - 6 months (no freelance contract nor expatriation) ;
- 0 - 2 years of experience required ;
- Fluent in English & Arabic mandatory - written & spoken ;
- French is an advantage.
CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions, responsible for financing and managing visa application centres to process their Schengen visa applications.
We currently operate in 9 countries and welcome more than 250,000 visa applicants yearly.
As part of our development, we are looking to strengthen our Contact Center department and are looking for an Multicanal customer support agent who is looking for new challenges within a dynamic and human-focused company.
Description Of The PositionThe Multicanal Customer Support Agent (CSA) at Capago has the following objectives:
- Multichannel management: Handling interactions through various channels (chats, emails, phone calls) with standard and platinum applicants.
- Sales conversion: Identifying cross-selling opportunities and promoting additional services to convert standard applicants into platinum applicants.
- Complaint management: Addressing complaints promptly, escalating unresolved issues, and ensuring follow-up to guarantee applicant satisfaction.
- Documents check: verifying all documents of clients and ensure completion of the applicaiton before submission and within the visa type guidelnes.
- Outbound campaigns: Conducting outbound campaigns to promote services and gather information from applicants
- Proactive engagement: Understanding applicants needs to provide personalized and accurate recommendations
- Account management: Accessing and updating applicant account information (application history, appointment dates, etc.).
- Compliance with standards: Maintaining a high level of professionalism, meeting response timeframes, and ensuring adherence to company policies and legal regulations.
- Active listening : Ability to attentively listen to applicants concerns and demonstrate empathy.
- Customer orientation : Prioritizing applicants' satisfaction and commitment to delivering exceptional service.
- Problem-solving skills : Identifying and resolving issues promptly, with strong negotiation and persuasion abilities.
- Time management : Ability to prioritize tasks ans meet objectives while maintaining high service quality.
- Bachelor degree in a related field ;
- 0-2 years of experience in a similar position ;
- Fluent in English & Arabic mandatory - written & spoken ;
- French is an advantage
Customer Support Agent (m/f/d - 6 months contract - 2 years expe. maximum required
Posted 2 days ago
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Job Description
This position is based in Koweit ; Temporary contract offered - 6 months (no freelance contract nor expatriation) ; 0 - 2 years of experience required ; Fluent in English & Arabic mandatory - written & spoken ; French is an advantage. Who We Are
CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions, responsible for financing and managing visa application centres to process their Schengen visa applications. We currently operate in 9 countries and welcome more than 250,000 visa applicants yearly. As part of our development, we are looking to strengthen our Contact Center department and are looking for an Multicanal customer support agent who is looking for new challenges within a dynamic and human-focused company. Description Of The Position
The Multicanal Customer Support Agent (CSA) at Capago has the following objectives: Multichannel management: Handling interactions through various channels (chats, emails, phone calls) with standard and platinum applicants. Sales conversion: Identifying cross-selling opportunities and promoting additional services to convert standard applicants into platinum applicants. Complaint management: Addressing complaints promptly, escalating unresolved issues, and ensuring follow-up to guarantee applicant satisfaction. Documents check: verifying all documents of clients and ensure completion of the applicaiton before submission and within the visa type guidelnes. Outbound campaigns: Conducting outbound campaigns to promote services and gather information from applicants Proactive engagement: Understanding applicants needs to provide personalized and accurate recommendations Account management: Accessing and updating applicant account information (application history, appointment dates, etc.). Compliance with standards: Maintaining a high level of professionalism, meeting response timeframes, and ensuring adherence to company policies and legal regulations. Skills
Active listening : Ability to attentively listen to applicants concerns and demonstrate empathy. Customer orientation : Prioritizing applicants' satisfaction and commitment to delivering exceptional service. Problem-solving skills : Identifying and resolving issues promptly, with strong negotiation and persuasion abilities. Time management : Ability to prioritize tasks ans meet objectives while maintaining high service quality. Diploma & Experience
Bachelor degree in a related field ; 0-2 years of experience in a similar position ; Fluent in English & Arabic mandatory - written & spoken ; French is an advantage
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Key Account Manager - NME (f/m/d)
Posted 2 days ago
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Join to apply for the Key Account Manager - NME (f/m/d) role at Deutsche Bahn .
Railways for the world of tomorrow!
DB Engineering & Consulting (DB E&C) is part of the DB group, a leading global railway company with extensive operations in Germany and projects worldwide. We offer sophisticated, customized infrastructure, mobility, and transport solutions. With sustainable concepts rooted in decades of experience, we ensure the future success of economic regions, contribute to environmental protection, and shape the future of transportation. Our 180 years of rail experience connect continents through infrastructure projects that set industry standards.
We are seeking a Key Account Manager (Railway Freight Business) as part of the DB E&C team in the Middle East (Riyadh, Doha, or Abu Dhabi). You will be responsible for acquiring and managing potential customers for the rail freight team working on the GCC Railway. This position offers exciting challenges and career growth opportunities.
Responsibilities:
- Acquire and manage potential future customers for the rail freight team for the GCC Railway.
- Identify potential clients and initiate contact.
- Discuss business opportunities, determine client needs, and develop commercial models.
- Support the development of the rail freight business plan for the GCC Railway.
- Assist in market studies by engaging potential customers and assessing their interest in rail services.
- Prepare tender documents and other procurement-related documents.
Qualifications:
- Master’s or bachelor’s degree in economics, Industrial Engineering, or equivalent.
- 15+ years’ experience in international transport and logistics, focusing on railway services, including sales and business development.
- Fluent in English and Arabic.
- Deep knowledge of sales activities in logistics, especially rail.
- Strong skills in conducting sales meetings and negotiations.
- Ability to articulate the benefits of rail freight over other modes.
- Experience in developing sales agreements, MoUs, LoIs, etc.
- Proficient in MS Office.
- Mid-Senior level
- Full-time
- Sales and Business Development
- Truck Transportation
This job posting is active and accepting applications.
#J-18808-LjbffrKey Account Manager - NME (f/m/d)
Posted 8 days ago
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Job Description
Join to apply for the Key Account Manager - NME (f/m/d) role at Urban Ridge Supplies
Railways for the world of tomorrow. DB Engineering & Consulting (DB E&C) is a part of the DB group, a world leading global railway company with projects around the world. Our company offers technically sophisticated and customized infrastructure, mobility and transport solutions. We represent 180 years of rail experience and our infrastructure projects connect continents. We set the standard for transportation and modern mobility.
We are seeking a Key Account Manager (Railway Freight Business) as a part of the DB E&C Team in Qatar. In your role, you will be responsible for acquiring and managing potential future customers for the rail freight team for the GCC Railway. The job opening is located in Riyadh, Doha or Abu Dhabi, and offers exciting challenges and potential for career growth.
Responsibilities- Responsible for acquiring and managing potential future customers for the rail freight team for the GCC Railway.
- Identify potential future clients and make initial contact with them.
- Discuss potential specific business opportunities with future clients, determine client needs and develop commercial models.
- Support the Railway Business Expert and the Freight Expert in the development of the rail freight business plan for the GCC Railway.
- Support the Rail Freight Business Expert in performing a Market Study by approaching potential future customers and discuss their appetite for using rail.
- Support preparation of tender documents or any other documents required in the procurement.
- Master’s or bachelor’s degree in economics, Industrial Engineering or equivalent.
- 15+ years’ experience within international transport and logistics holdings providing railway services as a core business. Sales representative of a logistics service provider. Development of sales agreements between railways and clients.
- Must be fluent in both English and Arabic.
- Deep knowledge of sales activities of a logistics service provider with focus on rail business.
- Solid ability to conduct sales meetings and negotiate with potential clients.
- Able to sell the advantages of rail freight over other alternatives.
- Development of sales agreements, MoUs, LoIs and such like.
- Excellent skills in MS Office.
- Mid-Senior level
- Full-time
- Sales and Business Development
- Wholesale Building Materials
Get notified about new Key Account Manager jobs in Kuwait.
Note: This description retains the core responsibilities, qualifications, and context from the original posting while removing extraneous boilerplate and unrelated content.
#J-18808-LjbffrKey Account Manager - NME (f/m/d)
Posted 2 days ago
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Job Description
Key Account Manager - NME (f/m/d)
role at
Urban Ridge Supplies Railways for the world of tomorrow. DB Engineering & Consulting (DB E&C) is a part of the DB group, a world leading global railway company with projects around the world. Our company offers technically sophisticated and customized infrastructure, mobility and transport solutions. We represent 180 years of rail experience and our infrastructure projects connect continents. We set the standard for transportation and modern mobility. We are seeking a
Key Account Manager (Railway Freight Business)
as a part of the DB E&C Team in Qatar. In your role, you will be responsible for acquiring and managing potential future customers for the rail freight team for the GCC Railway. The job opening is located in Riyadh, Doha or Abu Dhabi, and offers exciting challenges and potential for career growth. Responsibilities
Responsible for acquiring and managing potential future customers for the rail freight team for the GCC Railway. Identify potential future clients and make initial contact with them. Discuss potential specific business opportunities with future clients, determine client needs and develop commercial models. Support the Railway Business Expert and the Freight Expert in the development of the rail freight business plan for the GCC Railway. Support the Rail Freight Business Expert in performing a Market Study by approaching potential future customers and discuss their appetite for using rail. Support preparation of tender documents or any other documents required in the procurement. Qualifications
Master’s or bachelor’s degree in economics, Industrial Engineering or equivalent. 15+ years’ experience within international transport and logistics holdings providing railway services as a core business. Sales representative of a logistics service provider. Development of sales agreements between railways and clients. Must be fluent in both English and Arabic. Deep knowledge of sales activities of a logistics service provider with focus on rail business. Solid ability to conduct sales meetings and negotiate with potential clients. Able to sell the advantages of rail freight over other alternatives. Development of sales agreements, MoUs, LoIs and such like. Excellent skills in MS Office. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Wholesale Building Materials Get notified about new Key Account Manager jobs in Kuwait. Note: This description retains the core responsibilities, qualifications, and context from the original posting while removing extraneous boilerplate and unrelated content.
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Electronic Data Processing Officer Needed In Al-Rai - Guru Kuwait
Posted 7 days ago
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Job Description
Overview
Electronic Data Processing Officer Needed In Al-Rai.
Responsibilities- Assists with other work processing or other tasks as needed
- Organizes documents; prepares and codes data for entry into computer system
- Investigates and reconciles discrepancies in files
- Enters data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness
- Files material into proper location
- Preparing invoices against the Purchase Orders received from the suppliers
Please share your resume at WhatsApp: or Email:
#J-18808-LjbffrAdministrative assistant
Posted 3 days ago
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Job Description
Overview
Administrative assistant job vacancy in Al-Kuwait Kuwait. We are looking for an experienced Administrative Assistant to join our team in Al-Kuwait. The successful candidate must have a minimum of 1 year of experience in an administrative role, and preferably be a resident of Al-Kuwait.
Responsibilities- Organize and coordinate meetings.
- File and archive documents; schedule appointments; maintain databases; prepare reports and other administrative documents such as contracts and letters.
- Serve as the main point of contact for multiple departments within the organization.
- Use strong problem solving skills to support the team with any administrative tasks that arise.
- Minimum 1 year of experience in an administrative role.
- Highly organized with excellent verbal and written communication skills.
- Ability to work independently and manage own workload.
- Comfortable working with multiple departments.
- Preferably a resident of Al-Kuwait.
- Salary: 1200 per month.
Please apply today if you think you have what it takes to join our team as an Administrative Assistant.
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Administrative Assistant
Posted 6 days ago
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Job Description
American International University - Kuwait City
Classification: Institutional Support
Reports to: Various
Job Purpose: Under direct supervision, the Administrative Assistant serves as a key member of the assigned department performing a wide range of administrative and clerical duties related to communication, office management, human resources, general administration, and special projects.
The assistant has direct responsibility for helping manage the assigned office and assisting with the day-to-day projects and processes for the office
Duties:- Serve as the principal source of information and contact for University and department; act as a liaison to faculty, staff, students, and other institutional offices
- Maintain office space, fostering a sense of community and a welcoming environment
- Organize and implement administrative systems and procedures to promote structure and increased efficiency within the department; assist in the development and updating of department policy and procedures guides and manuals
- Provide phone and in-person reception, referring visitors and calls, providing general information about the department, and ensuring the smooth day-to-day flow of communication
- Draft, edit, write and send department-wide communications on behalf of supervisor; prepare reports and presentations
- Maintain inventory, billing, and orders for department office supplies, phones, copy machines, copy codes, and computers, in close collaboration with the administrative team
- Open, sort, and route mail to the appropriate personnel
- Accurately maintain and update room reservation requests as assigned
- Manage department calendars and scheduling
- Record, compile, and transcribe minutes of meetings, as requested
- Make copies, collate, and assemble materials as needed
- Assist in organizing staff meetings and other staff events, coordinate catering, and reservations assist with travel arrangements as requested
- Prepare reimbursements for submission to Finance
- Maintain files and record-keeping
- Play a key role in orienting new employees to the department. Coordinate ID, email, and PIN set up. Serve as point of contact for a new office set up, computer, software, and supplies ordering, key distribution, swipe card access, and/or visitor passes as needed; organize and implement administrative tracking systems and procedures to perform necessary duties
- Assist with the administrative aspects of departing employees, including coordination of the closedown of space in preparation for transition
- Assist in the hiring, training, and supervision of work-study students as needed
- Provide support for special projects and assume responsibility for the development, administration, and promotion of these, as needed by the department
- Record and maintain human-resource-related transactions and documents as required
- Other duties as assigned
- Must possess skills to be able to explain and demonstrate the essential functions of the position
- Ability to communicate ideas and information clearly and effectively at all levels within the University in English; must possess effective presentation skills
- Demonstrated skills, knowledge, and experience working with clerical administration
- Must be able to work in a fast-paced, professional working environment, working under pressure and maintaining composure; must be task oriented, a self-starter, and capable working independently
- Demonstrated ability to maintain confidentiality and effectively handle highly sensitive information with sound judgment, tact, and discretion
- Possess strong attention to detail and accuracy
- Ability to organize and prioritize work assignments and meet deadlines
- Demonstrated proficiency in the use of standard software applications
- Demonstrated ability to work effectively with a diverse group of professionals and constituents
- Ability to work evening and weekends as required
- Bachelor's degree preferred
- Minimum of three years' experience in a clerical administrative role
- Bilingual: English and Arabic preferred
- Demonstrated experiences using computer skills; proficient in Microsoft Word, Excel
- Demonstrated adequate typing speed in English
- Demonstrated experience with various styles of formatting for documents ranging from letters to reports
Administrative assistant
Posted 7 days ago
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Job Description
Overview
We are looking for an experienced Administrative Assistant to join our team in Al-Kuwait. The successful candidate will provide administrative and clerical support to ensure efficient operation of the office.
Responsibilities- Maintaining office supplies inventory
- Scheduling appointments and coordinating meetings
- Answering phone calls and forwarding messages
- Keeping records of all documents and maintaining filing systems
- Assisting with customer service inquiries
- Preparing reports, presentations, and other documents as needed
- Minimum of one year of experience in an administrative position
- Comfortable working with computers
- Excellent communication skills
- Superior organizational skills
- Detail-oriented
- Strong multitasking abilities
- Ability to work independently as well as part of a team
Salary: 1700 KD per month. We are willing to consider foreign applicants for this position.
#J-18808-LjbffrAdministrative assistant
Posted 7 days ago
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Job Description
Overview
Administrative assistant job in Al-Kuwait Kuwait
We are looking for a highly motivated and experienced Administrative Assistant to join our team in Al-Kuwait. As a Administrative Assistant, you will be responsible for providing administrative support to the team and ensuring all office duties are performed in an efficient and timely manner.
We are happy to consider immigrants for this position. The salary offered is 1200 KWD per month.
Responsibilities- Greeting visitors, answering incoming calls, taking messages, and responding to inquiries
- Providing administrative support to the team including scheduling meetings, filing documents, preparing reports, and booking travel arrangements
- Managing calendars and coordinating appointments
- Creating presentations using PowerPoint or other software programs
- Monitoring inventory of office supplies and ordering as needed
- Data entry of confidential information into computer systems
- Excellent organizational skills and strong communication abilities
- Ability to multitask effectively while paying attention to detail
- Previous experience with Office Suite is a plus