258 IT Supervisor jobs in Kuwait
Guest Experience Supervisor (Front Desk Supervisor), PRE OPENING
Kuwait City, Al Kuwayt
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25098216
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25098216
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Help Desk Technical Tier I Support
Kuwait City, Al Kuwayt
Trace Systems Inc.
Posted 4 days ago
Job Viewed
Job Description
Job Overview
Job Title: Help Desk Technical Tier I Support
Location: Camp Arifjan, Kuwait
Job ResponsibilitiesThe Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. This position is part of a pipeline, meaning it's not currently open but may become available in the near future.
- Perform laptop imaging and deployment.
- Conduct basic IP and network connectivity troubleshooting.
- Create and manage user accounts within a Microsoft domain environment.
- Add and remove computers from the domain.
- Assign users to appropriate groups and apply necessary permissions.
- Create and manage Exchange mailboxes.
- Diagnose and resolve user email-related issues.
- Troubleshoot and configure printers, including mapping shared printers.
- Document all support actions and troubleshooting steps for reporting and tracking purposes.
- An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
- Due to the nature of the work and contract requirements, US Citizenship is required.
- Must have a minimum of seven (7) years of experience with IT systems.
- Must have a minimum of four (4) years in IT customer support.
- Must have a minimum of two (2) years experience in a military environment.
- Must have one (1) of the following required certifications: A+CE, CCNA-Security, CND, Network+CE, SSCP.
- Able to travel to support mission up to 10%.
Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.
About Trace SystemsTrace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To ApplyWe invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: . #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Help Desk Technical Tier I Support
Kuwait City, Al Kuwayt
Trace Systems Inc.
Posted 3 days ago
Job Viewed
Job Description
Job Overview Job Title:
Help Desk Technical Tier I Support
Location:
Camp Arifjan, Kuwait
Job Responsibilities The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. This position is part of a pipeline, meaning it's not currently open but may become available in the near future.
Perform laptop imaging and deployment.
Conduct basic IP and network connectivity troubleshooting.
Create and manage user accounts within a Microsoft domain environment.
Add and remove computers from the domain.
Assign users to appropriate groups and apply necessary permissions.
Create and manage Exchange mailboxes.
Diagnose and resolve user email-related issues.
Troubleshoot and configure printers, including mapping shared printers.
Document all support actions and troubleshooting steps for reporting and tracking purposes.
Minimum Qualifications
An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
Due to the nature of the work and contract requirements, US Citizenship is required.
Must have a minimum of seven (7) years of experience with IT systems.
Must have a minimum of four (4) years in IT customer support.
Must have a minimum of two (2) years experience in a military environment.
Must have one (1) of the following required certifications: A+CE, CCNA-Security, CND, Network+CE, SSCP.
Able to travel to support mission up to 10%.
Education Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.
About Trace Systems Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at:
. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
#J-18808-Ljbffr
Help Desk Technical Tier I Support
Location:
Camp Arifjan, Kuwait
Job Responsibilities The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. This position is part of a pipeline, meaning it's not currently open but may become available in the near future.
Perform laptop imaging and deployment.
Conduct basic IP and network connectivity troubleshooting.
Create and manage user accounts within a Microsoft domain environment.
Add and remove computers from the domain.
Assign users to appropriate groups and apply necessary permissions.
Create and manage Exchange mailboxes.
Diagnose and resolve user email-related issues.
Troubleshoot and configure printers, including mapping shared printers.
Document all support actions and troubleshooting steps for reporting and tracking purposes.
Minimum Qualifications
An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
Due to the nature of the work and contract requirements, US Citizenship is required.
Must have a minimum of seven (7) years of experience with IT systems.
Must have a minimum of four (4) years in IT customer support.
Must have a minimum of two (2) years experience in a military environment.
Must have one (1) of the following required certifications: A+CE, CCNA-Security, CND, Network+CE, SSCP.
Able to travel to support mission up to 10%.
Education Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.
About Trace Systems Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at:
. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Supervisor
Kuwait City, Al Kuwayt
Abroad Work
Posted 8 days ago
Job Viewed
Job Description
Supervisor in Al-Kuwait, Kuwait
Job OverviewWe are a leading company in Al-Kuwait seeking to hire a Supervisor to oversee our team of professionals. The ideal candidate will be experienced in daily business operations and possess excellent leadership and communication skills.
Benefits of Working with Us:- A competitive salary of 1200 per month
- A positive work environment with supportive colleagues
- Opportunities for growth and advancement
- Flexible working hours
- At least 3 years of experience in a similar role
- Ability to take initiative and make sound decisions independently
- Excellent organizational, problem-solving, and time management skills
- Strong leadership and communication skills
- Overseeing daily operations to ensure optimal workflow
- Monitoring team performance and providing feedback
- Developing strategies to improve customer service and efficiency
- Ensuring compliance with safety regulations
- Assisting with staff hiring, training, scheduling, and evaluation
We welcome foreign candidates who meet the above criteria and have the necessary qualifications. We look forward to hearing from you!
This job is active and accepting applications.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Supervisor
Kuwait City, Al Kuwayt
Abroad Work
Posted 8 days ago
Job Viewed
Job Description
Supervisor in Al-Kuwait, Kuwait
Job Overview We are a leading company in Al-Kuwait seeking to hire a Supervisor to oversee our team of professionals. The ideal candidate will be experienced in daily business operations and possess excellent leadership and communication skills.
Benefits of Working with Us:
A competitive salary of 1200 per month
A positive work environment with supportive colleagues
Opportunities for growth and advancement
Flexible working hours
Candidate Requirements:
At least 3 years of experience in a similar role
Ability to take initiative and make sound decisions independently
Excellent organizational, problem-solving, and time management skills
Strong leadership and communication skills
Job Responsibilities:
Overseeing daily operations to ensure optimal workflow
Monitoring team performance and providing feedback
Developing strategies to improve customer service and efficiency
Ensuring compliance with safety regulations
Assisting with staff hiring, training, scheduling, and evaluation
Additional Information: We welcome foreign candidates who meet the above criteria and have the necessary qualifications. We look forward to hearing from you!
This job is active and accepting applications.
#J-18808-Ljbffr
Job Overview We are a leading company in Al-Kuwait seeking to hire a Supervisor to oversee our team of professionals. The ideal candidate will be experienced in daily business operations and possess excellent leadership and communication skills.
Benefits of Working with Us:
A competitive salary of 1200 per month
A positive work environment with supportive colleagues
Opportunities for growth and advancement
Flexible working hours
Candidate Requirements:
At least 3 years of experience in a similar role
Ability to take initiative and make sound decisions independently
Excellent organizational, problem-solving, and time management skills
Strong leadership and communication skills
Job Responsibilities:
Overseeing daily operations to ensure optimal workflow
Monitoring team performance and providing feedback
Developing strategies to improve customer service and efficiency
Ensuring compliance with safety regulations
Assisting with staff hiring, training, scheduling, and evaluation
Additional Information: We welcome foreign candidates who meet the above criteria and have the necessary qualifications. We look forward to hearing from you!
This job is active and accepting applications.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Supervisor
Kuwait City, Al Kuwayt
Toby's Estate Coffee Roasters
Posted today
Job Viewed
Job Description
Looking for Supervisor for our coffee shop with experience and passion for Coffee. Be a part of our growing team.
Requirement : Minimum 2 years in the same role
Excellent communication, customer service & people skills
Experience in speciality or Coffee retail
Requirement : Minimum 2 years in the same role
Excellent communication, customer service & people skills
Experience in speciality or Coffee retail
This advertiser has chosen not to accept applicants from your region.
5
Supervisor
Apparel Group
Posted today
Job Viewed
Job Description
P
OSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. K
ey Responsibilities P
eople Management
- eads by example and demonstrates the importance of treating every team member and guest with respect
- eacts immediately to issues requiring attention during the shift
- rovides ongoing, specific direction to team members
- ncourages an exciting and fun work environment while motivating team members to meet goals
- rains, orientates and monitors new team members
- eports to Store Manager on team member performance (positive or negative)
- ssists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management
- eads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
- esponds to guest in a friendly manner while maintaining an appropriate sense of urgency
- esponds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management
- omplies with and enforces all Tim Hortons operating standards
- nsures that all product and packaging is properly merchandised and stocked
- esponsible for shift cash procedures
- aintains operational efficiency through use of the work schedule
- upervises team members to ensure primary and secondary duties are completed
- nsures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
- eeps current on all new information (i.e., new product launched, promos and discount schemes)
- ssists the Store Manager in driving sales and transactions during their shift
- ompletes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.)
- scalates to immediate superior any issues and or problems Health & Safety
- nows, understands and follows safe work practices and procedures
- ses or wears personal protective equipment or clothing as required
- eports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager
- oes not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
- nsures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering
- upervises and ensures that technical equipment in the stores are in working condition.
- ount money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
- eceives payment by cash, credit cards, vouchers or automatic debits whenever required
- ssues receipts, refunds, or change to the customers correctly whenever required
OSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. K
ey Responsibilities P
eople Management
- eads by example and demonstrates the importance of treating every team member and guest with respect
- eacts immediately to issues requiring attention during the shift
- rovides ongoing, specific direction to team members
- ncourages an exciting and fun work environment while motivating team members to meet goals
- rains, orientates and monitors new team members
- eports to Store Manager on team member performance (positive or negative)
- ssists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management
- eads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
- esponds to guest in a friendly manner while maintaining an appropriate sense of urgency
- esponds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management
- omplies with and enforces all Tim Hortons operating standards
- nsures that all product and packaging is properly merchandised and stocked
- esponsible for shift cash procedures
- aintains operational efficiency through use of the work schedule
- upervises team members to ensure primary and secondary duties are completed
- nsures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
- eeps current on all new information (i.e., new product launched, promos and discount schemes)
- ssists the Store Manager in driving sales and transactions during their shift
- ompletes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.)
- scalates to immediate superior any issues and or problems Health & Safety
- nows, understands and follows safe work practices and procedures
- ses or wears personal protective equipment or clothing as required
- eports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager
- oes not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
- nsures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering
- upervises and ensures that technical equipment in the stores are in working condition.
- ount money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
- eceives payment by cash, credit cards, vouchers or automatic debits whenever required
- ssues receipts, refunds, or change to the customers correctly whenever required
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest It supervisor Jobs in Kuwait !
6
Supervisor
Kuwait City, Al Kuwayt
Al Tayer Group
Posted today
Job Viewed
Job Description
**About Us**
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
**About The Role**
To ensure excellent customer service through effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
**What You’ll Be Doing**
- Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor
- Analyse sales data to maximize sales on day-to-day basis
- Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
- Ensure that the standards of grooming, presentation and professional conduct are set and maintained
- Motivate team members to achieve shared goals and acknowledge team and individual successes
- Ensure all new starters are inducted into the department team
- Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
- Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action
- Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand
- Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,
**About You**
Education/Certification and Continued Education
- High school qualification
Years of Experience
- 4 - 5 years’ experience in Sales or Customer Service environment
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
**About The Role**
To ensure excellent customer service through effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
**What You’ll Be Doing**
- Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor
- Analyse sales data to maximize sales on day-to-day basis
- Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
- Ensure that the standards of grooming, presentation and professional conduct are set and maintained
- Motivate team members to achieve shared goals and acknowledge team and individual successes
- Ensure all new starters are inducted into the department team
- Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
- Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action
- Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand
- Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,
**About You**
Education/Certification and Continued Education
- High school qualification
Years of Experience
- 4 - 5 years’ experience in Sales or Customer Service environment
This advertiser has chosen not to accept applicants from your region.
7
IT Help Desk
ABS
Posted today
Job Viewed
Job Description
**TITLE**:IT HELP DESK**
**REPORTS TO: IT MANAGER**
**Primary Purpose**:
**Responsibilities**:
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements in procedures
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
**Qualifications**:
- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science, or relevant field
**About American Baccalaureate School**:
ABS is a private, non-profit school offering an American-based curriculum including a wide variety of advanced courses, and a college preparatory program, guiding students to become independent, intellectual global citizens. It is our goal to develop responsible and accountable young adults who are prepared for the challenges of international universities. The American Baccalaureate School opened its doors in September 2006 to 550 students. We now have over 1,300 students enrolled from pre-Kindergarten through 12th grade.
**REPORTS TO: IT MANAGER**
**Primary Purpose**:
**Responsibilities**:
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements in procedures
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
**Qualifications**:
- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science, or relevant field
**About American Baccalaureate School**:
ABS is a private, non-profit school offering an American-based curriculum including a wide variety of advanced courses, and a college preparatory program, guiding students to become independent, intellectual global citizens. It is our goal to develop responsible and accountable young adults who are prepared for the challenges of international universities. The American Baccalaureate School opened its doors in September 2006 to 550 students. We now have over 1,300 students enrolled from pre-Kindergarten through 12th grade.
This advertiser has chosen not to accept applicants from your region.
8
Help Desk Technical Tier I Support (53455)
Kuwait City, Al Kuwayt
Gilat DataPath
Posted 2 days ago
Job Viewed
Job Description
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.
This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.
Help Desk Technical Tier I Support personnel perform a wide range of activities in providing information and assistance resources that troubleshoot problems with computers or similar products on the network.
Responsibilities
- Candidate must be prepared to live and work in the country of Kuwait.
- Must be willing and able to work up to 60 hours per week.
- Must be willing and able to work all shifts, including nights and weekends.
- Field trouble calls via the phone and computer trouble ticketing system.
- Perform laptop imaging.
- Perform basic IP troubleshooting.
- Build user accounts on the domain.
- Add and remove computers from a Microsoft domain environment.
- Assign user accounts to appropriate groups and permissions.
- Build exchange mailboxes.
- Troubleshoot user email issues.
- Troubleshoot printers and map shared printers.
- Document trouble calls and computer/network actions for reporting purposes.
- Participate in daily and weekly workplace meetings, as required.
- Abide by all corporate, Government, and local labor laws and regulations.
- Apply performance standards and quality control standards as directed by Standard Operating Procedures.
- Abide by all safety and security rules and regulations.
- Perform other duties related to the job position.
- US Citizenship
- US DOD Secret Clearance
- A valid current US Passport
- A+ CE
- CCNA-Security
- Network+ CE
- CND
- SSCP
- Must maintain active certification throughout employment
- An Associate’s degree in Networking is preferred.
- Minimum seven (7) years of professional work experience with IT systems.
- Minimum four (4) years of professional work experience in IT customer support.
- Minimum two (2) years of experience in a military environment.
- In lieu of degree, must possess eleven (11) years of related specialized work experience.
- Effective interpersonal and communication (written and verbal) skills.
This advertiser has chosen not to accept applicants from your region.
9